Bay Area Jobs

DiscordHQI 93

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Our mission on the Developer Platform team is to help game studios succeed by creating meaningful experiences for players. As a B2B2C (business-to-business-to-consumer) team, we serve two key audiences. For game studios, we build smart integrations and intuitive tools that make it easy for developers and community managers to connect with players and bring the best of Discord into their games. For players, we enhance on-platform experiences that deepen their connection to the games they love and make it easier to build lasting friendships through play, which ties directly to Discord's mission of helping people find belonging. You'll focus on the player-facing side of that equation: the experiences players have on Discord and in-game as a result of studio integrations. For example, you might design in-game ways to invite Discord friends to play, mobile-friendly ways to see what friends are playing right now, or new ways to bring game moments and achievements onto Discord to spark social connection. Your work will span surfaces like in-game overlays, the Discord client, and Discord mobile, wherever players discover games, make new friends, and play together. As a product designer, you'll work across the full product development cycle, from early exploration through launch and iteration. In a given week, you might be prototyping an in-game invite flow, playtesting a mobile surface with your engineering partners, and walking the squad through your design rationale in a review. You'll bring a thoughtful mix of user empathy, systems thinking, and visual craft to solve meaningful problems for developers and players alike. If you're energized by complex challenges, passionate about games and community, and excited to help shape how studios partner with Discord, we'd love to hear from you. This person will report to the Sr. Product Design Manager on our Developer Platform Design team. What You'll Be Doing Embed within the Player Experience squad and partner with a staff designer, engineers, product managers, and data scientists to design the player-facing side of studio integrations, from concept through launch and post-launch iteration. Design player-facing features like friend invites, game presence, and shareable game moments, accounting for how developers configure and integrate them so the experience holds up across every game and platform. Mix your visual, UX, and interaction design skills to solve for the constraints of both desktop and mobile surfaces, ensuring feature parity and quality. Playtest your work regularly, iterating on feedback from players, peers, and leadership to reach a polished, production-ready experience. Produce comprehensive design documentation and interactive prototypes, and keep them up to date as decisions evolve, so engineering and product partners can build with confidence. Share work early and often in critiques and team reviews, and communicate the business and user-centered rationale behind design choices in forums such as design reviews, project-team meetings, and leadership discussions. What you should have 2+ years of experience designing and shipping a web/app product for a variety of devices and platforms. Experience designing consumer-facing mobile features specifically (not just responsive web), including familiarity with mobile platform conventions and constraints (iOS/Android). An ownership mindset with a bias toward action, helping to drive projects and decisions forward. A high craft bar and attention to detail in user experience, visual design, interaction design, and prototyping, with proficiency in Figma and prototyping tools to demonstrate interaction, functionality, and flows. Ability to communicate complex problems and experiences simply, and to know when a user journey, wireframe, deck, prototype, or design specification will be most effective in doing so. Experience working within a design system, and contributing back to it. Experience designing for mature products, both against a vision and through incremental improvements. Bonus Points Experience designing mobile-first experiences. Casual or committed gamer, on mobile and PC. The US base salary range for this full-time position is $148,000 to $166,500 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits. Why Discord? Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away! Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know. Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.

DiscordHQI 93

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. This position is US based only. Discord is looking for Senior Data Engineers to join our world class Data team. Data Engineers at Discord work with data science, machine learning, and engineering teams to build the foundational datasets behind our tools, analyses, and models. The data you build directly shapes how we find opportunities, measure success, and make product and business decisions. We are hiring for multiple verticals including Gaming Intelligence and GRC. If this sounds exciting to you and you’re passionate about data, impact, and working on an amazing team, read on! What you will be doing : Own the data models and pipelines for a functional area end to end, from design through implementation and adoption Build and maintain foundational datasets that power analytics, modeling, experimentation, and the dashboards and reports teams rely on Design data architectures for massive, complex data, balancing usability, performance, and cost Partner with data science, ML, and engineering teams to improve the coverage, accuracy, and reliability of instrumentation Build data quality audits at scale, with alerting and anomaly detection where needed Find and act on opportunities to improve pipeline and dashboard performance and cost Drive adoption of your work through documentation and enablement, and share what you learn with teammates What you should have 4+ years of experience building and operating production data pipelines with high volumes of consumer data Strong data modeling skills across structured and unstructured sources Proficiency in SQL and Python, with a focus on correct, performant, maintainable code Experience implementing and monitoring data quality checks on very large datasets (e.g. billions of rows) A track record of owning complex projects end to end: breaking them into phases and balancing speed, usability, and risk Clear communication and stakeholder management skills, and comfort working on problems that are ambiguous and change quickly A collaborative approach and natural curiosity Bonus Points: Passion for Discord or online communities Experience with BigQuery, Airflow, and dbt, or similar tools Experience with Looker, Tableau, or similar dashboarding tools Experience designing data architecture for experimentation, creating frameworks that scale instead of one-off solutions Experience mentoring other engineers or setting data engineering standards for a team The US base salary range for this full-time position is $220,500 to $245,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits. Why Discord? Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away! Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know. Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.

BlockHQI 93

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role Block’s Business Resilience is part of the Security Governance Risk and Compliance team. The Business Resilience helps ensure that critical products, services, operations, and supporting technology can continue through disruption and recover within expected timeframes. The team partners across business, technology, risk, compliance, legal, regional entities, and third-party teams to identify resilience risks, validate recovery capabilities, support governance expectations, and drive practical remediation. This role will help operate and mature Block’s resilience program across business continuity, disaster recovery, crisis management, operational resilience, third-party resilience, testing, reporting, and regulatory compliance support. The role requires someone who can translate resilience requirements into clear business and technology actions, communicate risk in a practical way, and support accountable owners through testing, remediation, and governance. The ideal candidate is also comfortable improving how resilience work gets done. They should be able to identify manual or repeatable workflows, support AI-enabled and automation opportunities, improve reporting and dashboards, help administer resilience tooling, and build scalable templates, evidence processes, and self-service mechanisms that reduce friction while improving quality, auditability, and regulatory confidence. You Will Identify resilience risks across critical services, business functions, technology, and dependencies, including risks introduced by business, regulatory, or industry changes. Develop and maintain current, testable business continuity, disaster recovery, and crisis management plans aligned with recovery objectives, strategies, and resource needs. Coordinate resilience exercises and recovery tests, report findings, and partner with accountable owners to track remediation through completion. Assess third-party continuity and recovery capabilities, identify gaps, and support remediation. Communicate resilience posture, open risks, and decisions needed to governance forums, senior leaders, and Boards, and support audit, regulatory, customer, and RFP requests. Partner with regional entities, including the UK, EU, and Canada, to align global practices with local requirements and reduce duplication through shared controls, evidence, and reporting. Improve resilience workflows through AI, automation, dashboards, templates, and self-service tools, supporting requirements, testing, adoption, and troubleshooting with appropriate data, access, auditability, and human review controls. You Have 6+ years of experience operating or improving global resilience, business continuity, disaster recovery, crisis management, or related risk programs, ideally in financial services or regulated technology. Strong knowledge of impact analysis, dependency mapping, recovery strategies, testing, remediation, and governance, with experience applying relevant standards or regulatory expectations (i.e. ISO22301, BS11200, FFIEC, EBA, FCI, CBI, or RPAA). Strong project management, organizational, and partnership skills, with the ability to manage deadlines and dependencies and drive cross-functional follow-through without direct authority. Excellent communication and analytical judgment, with the ability to translate complex risks and requirements into practical actions for technical, business, executive, and Board-level audiences. Comfort using AI, automation, data analysis, and reporting tools, with the ability to learn and administer new platforms, document processes, and translate stakeholder needs into workflow improvements. A relevant professional certification, such as those from DRI International or the Business Continuity Institute, or equivalent practical experience. We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $198,000 — $297,000 USD Zone B: $188,100 — $282,100 USD Zone C: $178,200 — $267,400 USD Zone D: $168,300 — $252,500 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy

BlockHQI 93

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role As a Data Engineer, you will handle everything from data architecture and modeling to data pipeline tooling and dashboarding. You will enable a range of other engineering and business teams to make impactful business decisions by laying the foundation of our large and unique datasets that span across multiple products. This role will support the product data engineering team. The Product Data Engineering Team at Block builds and maintains the curated data foundation that powers all of Block's product lines — Cash App, Square, Afterpay, and Tidal. We transform raw event streams, transactional systems, and operational data into governed, tested, and reliable analytical assets across domains including banking, lending, commerce, investing, checkout, and AI assistants. We partner with Product, Engineering, Data Science, Machine Learning, and Applied AI teams to deliver the metrics, experimentation frameworks, and ML-ready datasets that enable Block's products to grow, improve, and serve customers at scale. You Will Lead the creation and optimization of data models across eventing, customer-level, and process-level data, leveraging AI-assisted development tools to accelerate delivery. Take shared or independent technical ownership of critical data pipelines across Block — including foundational customer datasets, money transfer and movement pipelines, and the data infrastructure powering Block's experimentation platform. Build monitoring to assess data quality and lineage and further, build AI agents for false positive reduction and automated resolution. Participate in on-call rotation, monitor daily execution, diagnose and log issues, and fix business critical pipelines to ensure SLAs are met with internal stakeholders. Automate this process through AI agents to focus human effort on highest priority tasks. Work with non-technical partners and product teams to understand their needs, translate business requirements into applicable data requirements, and develop automated end-to-end solutions. You Have A minimum of 10 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or equivalent experience. High proficiency in SQL, Python, and Dbt Experience designing medium-to-large data engineering solutions and responsible for the entire lifecycle of projects including scoping, design, development, testing, deployment, and documentation Experience with ETL scheduling technologies with dependency checking, such as Airflow or Prefect, as well as Experience in schema design and dimensional data modeling Experience with setting up data quality and data lineage monitoring Experience with data driven decisions through AI and agentic automation Technologies We Use and Teach Snowflake Databricks Dbt Github Airflow Prefect Omni Terraform We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $198,000 — $297,000 USD Zone B: $188,100 — $282,100 USD Zone C: $178,200 — $267,400 USD Zone D: $168,300 — $252,500 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy

BlockHQI 93

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role At Block, we strive to build the best financial products in the world. The Financial Platform Acquiring team owns the acquiring side of card payments for Square, Cash App, and Afterpay. When someone pays with a card at a Square seller, through Afterpay, or uses a card to move money in or out of Cash App, our systems make sure that payment happens correctly, every time. We take in and tokenize card data from chip, tap, digital wallets, and online checkout, route each payment, and get it authorized over our direct network connections and acquiring partners. Then we capture, clear, and settle it, in the US and internationally. Across Square and Cash App, Block processed nearly $260 billion in payment volume in 2025, and we run our own direct connections to card networks in several countries alongside our acquiring partners. When a customer taps their card at a register, our systems route the authorization and bring back the issuer's answer in under a second, around the clock, in partnership with card networks and bank partners. As a Staff Software Engineer on the Acquiring team, you will bring deep card payments experience to some of the most complex technical work on our roadmap. That work includes expanding our direct network and acquirer connections, delivering network mandates, and making it cheaper and more reliable to accept cards. You will lead one or two of these projects at a time. If you have worked deep in the card payment stack, at a payments company, a card network, or a large merchant, and want to own hard problems at Block's scale, this role is built for you. This is a hands-on role. You will build systems and tooling, debug at the message level, and turn your payments expertise into durable capabilities that other engineers can use. Much of the team built its payments depth here at Block. You will bring a view of how other companies solve the same problems, and learn our systems from a team that knows them deeply. In your first year, you will ship at least one of those projects to production, leave behind standards and tooling that make the next one easier, and share what you learned elsewhere so the whole team goes deeper. You will report to the engineering manager for Acquiring. This role works US West Coast hours, from our Bay Area or Seattle offices or remotely within the Pacific time zone. The team is mostly in US Eastern and Australian time zones, and Pacific hours overlap with US Eastern in the morning and with Melbourne in the late afternoon. You Will Bring deep card acceptance expertise to the team, reading network specifications, ISO 8583 messages, mandates, and interchange rules, and turning them into sound engineering decisions. Own the technical direction of your projects from design through production rollout, and lead the engineers working on them. Partner with our technical leads, product and finance operations partners, and stakeholders across Square, Cash App, and Afterpay to shape solutions where card-network requirements intersect with Block's acquiring platform. Stay deeply hands-on: write production code, build testing and certification tooling, analyze network messages, review designs and code, and debug issues down to the protocol and field level. Make and defend the technical calls on routing, retries, and processing cost, backed by data on authorization rates and fees. Establish shared frameworks, standards, tooling, and practices that make payments expertise durable so the team makes good payments decisions without routing every question through you. Raise the technical capability of engineers around you through design guidance, code reviews, mentorship, documentation, and clear technical judgment. Help grow the next staff engineers on the team. Build with AI agents across the engineering lifecycle, and help set the patterns for using them safely on systems that move money. Share operational ownership of critical financial systems through on-call, incident response, and continuous improvements to reliability and correctness You Have Deep card payments experience at the message level: you have built or run the integrations that talk to networks, acquirers, or processors (ISO 8583 or an acquirer's host format), not only called a payment provider's API. Acquiring or merchant-side experience is ideal, and a direct network connection is a strong plus. ISO 20022 is a plus. Experience with the hard cases in real card transactions, such as partial and incremental authorizations, reversals, tips, currency conversion, and interchange qualification. Strong hands-on software engineering experience building and operating highly reliable financial or payments systems at scale, with solid habits in design review, automated testing, and safe, observable rollouts. A track record of leading technically complex projects from design through delivery and setting technical direction for the engineers working on them. Experience creating durable technical leverage — frameworks, standards, tooling, architecture, or practices that other engineers and teams adopt. Broad understanding of how a card payment moves end to end, with depth in areas such as card data security and tokenization, routing, authorization, capture, clearing and settlement, reconciliation, interchange and processing costs, or chargebacks. Solid understanding of card network rules (Visa, Mastercard, American Express, Discover, and US debit networks), and of how acquirers, processors, payment facilitators, and sponsor banks fit between sellers and the networks. Daily experience building with AI coding agents, and good judgment about when their output is right. Willingness to participate in an on-call rotation for critical financial systems. We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $263,600 — $395,400 USD Zone B: $263,600 — $395,400 USD Zone C: $263,600 — $395,400 USD Zone D: $263,600 — $395,400 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy

St Trinity Property GroupHQI 77

About Wonder Group Wonder Group is a growing group of businesses with three companies: St Trinity Property Group, Liviti and Wedded Wonderland. Our businesses operate across property, investment, luxury weddings, travel, tourism, media and lifestyle, creating opportunities for customers, businesses and partners across Australia and internationally. For this role, you'll join the Wedded Wonderland team, our global luxury destination wedding platform. What You'll Do We're looking for a confident,

StepHQI 82

About Step Step's mission is to improve the financial future of the next generation. Millions of people use our banking and borrowing products to manage, build, and grow their money. Now that we're part of Beast Industries – the company behind MrBeast – we're poised for a new phase of growth to deliver financial literacy and tools at massive scale. About the Role We’re looking for an AI Customer Support Specialist. You are someone who blends a deep understanding of customer support with a curiosity for how systems and AI tools can streamline operations. You don’t need to be a developer, but you should feel energized by the idea of connecting platforms, crafting prompts, and automating repetitive workflows. If you're driven by improving customer experience and love figuring out how things work under the hood, this role is for you. Key Responsibilities • Analyze support workflows to identify pain points and automation opportunities • Design and maintain scalable automations that improve efficiency and customer satisfaction • Experiment with and optimize AI prompts for real-world support use cases • Monitor, troubleshoot, and iterate on workflow logic, APIs, and system integrations • Collaborate cross-functionally with Engineering (for integrations), Product (for tooling), and Operations (for process changes) • Drive adoption of automation solutions across the support organization • Own and execute on a clear automation roadmap with measurable impact What We're Looking For • 5–7+ years of hands-on experience in customer support, technical support, or automation operations Customer-Centric + Process-Minded • Deep understanding of customer service dynamics and support tooling • Ability to break down complex workflows into clear, logical steps • A mindset that prioritizes customer outcomes, not just ticket volume • Detail-oriented and constantly refining systems based on real-world feedback Technically Curious • Experience crafting, testing, and refining AI prompts (prompt engineering) • Familiarity with how data flows between systems and APIs • Able to parse JSON, investigate workflow logs, and spot API failures • Understands how systems like ticketing platforms, webhooks, and automations connect Project Leadership • Comfortable driving cross-functional initiatives and removing roadblocks • Able to influence and report up to leadership on progress and ROI • Manages competing priorities and stakeholders with clarity and ownership What Success Looks Like You’ll thrive in this role if you: • Think "this could be automated" when you see a repeated task • Balance customer empathy with a love of systems thinking and tooling • Translate technical concepts for non-technical colleagues • Learn quickly, experiment fearlessly, and push ideas forward • Ship improvements regularly, not just strive for perfection Who You Might Be Today We’re especially excited about candidates from roles like: • Support Operations Managers who’ve led tool rollouts or automation efforts • Technical Support Engineers who’ve optimized their own workflows • Implementation Consultants from SaaS companies • Support-focused Business Analysts with an eye for data and improvement • Solutions Engineers working alongside support or success teams • Zendesk/Intercom/Salesforce Admins who’ve built internal tooling and workflows Unexpected but Excellent Backgrounds • QA Engineers who’ve worked closely with support or product • Revenue or Product Ops folks from B2B SaaS with automation chops • Customer Success Managers who are “the technical one” on the team How we're different We stand for the side hustlers, the creators, the freelancers, and the investors — people who are not afraid to take on challenges, especially when it comes to their finances. Step is focused on disrupting the banking industry by delivering a differentiated, mobile-first consumer experience, and we operate like the customers we serve: customer obsessed, acting as owners, moving with urgency, and breaking the norm. Step is a wholly owned subsidiary of Beast Industries , the media and entertainment company founded by Jimmy Donaldson (MrBeast), the most-watched person in the world. Beast Industries spans digital media, consumer products, philanthropy, and new ventures, with an audience reach no consumer company has ever had — and Step is tasked with turning that reach into financial literacy and tools for the next generation at massive scale. With Beast's distribution and brand behind it, Step is positioned to scale significantly over the next 12 months, and joining now means helping shape that trajectory from the inside. Come work with us! Step is a remote-first company building banking for the next generation. We offer competitive compensation and stock options, generous medical, dental, vision, and company-paid life insurance, a 401k plan with Safe Harbor company matching, a flexible vacation policy and paid company holidays, 12 weeks paid parental leave with flexible return to work, and a company-provided technology package. If you're looking to join a fast-growing company with a strong mission and vision that puts people first, we want to meet you! Step is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law. Step is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and interview process. If you need an accommodation, please let us know at [contact via application link] and we'll work with you to provide appropriate support.

SamsaraHQI 93

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: This is a defining opportunity for a Senior Product Manager to build the platform that brings every new Samsara product to market. You will build the monetization primitives every product team depends on, and you will shape what Samsara charges for and how it bundles. Samsara offers a diverse array of products and as we expand to new categories and markets, we’ll need a monetization platform that supports how we scale to meet these needs. You will work across the full product suite, from fleet and equipment to the AI products built on top of them. To understand the range of products this platform supports, review Samsara Intelligence here , our product portfolio here , and our current plans and packaging here . This is a remote position open to candidates residing in the US. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact, helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Own the monetization platform that carries a product from beta to general availability: packaging, entitlements, metering, rating, and provisioning. Own time to market and margin. Set the targets, instrument both, and improve them launch over launch. Define how Samsara prices new AI products, including agent work, MCP and API access, and products billed on the results they produce. Make unit economics visible at the point of decision , so a team can see what a product costs to serve before they set its price. Build each primitive once , so product teams ship commercial changes without reinventing metering or entitlement logic. Partner with Finance, Sales Operations, and Revenue Systems to keep what you build billable, reportable, and auditable. Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 7+ years of product management experience shipping products used by external customers. A record of owning a business or product metric and changing its trajectory , with a before and after you can walk us through. Experience building platform or infrastructure products that other product and engineering teams depend on , including at least one you took from zero to one. Technical depth sufficient for engineers to treat you as a peer: a degree in Computer Science or Engineering, prior experience as an engineer, or demonstrated fluency in system architecture trade-offs. Comfort with unit economics. You can reason about cost to serve, gross margin, and how a pricing model moves both. Executive-level communication and presence, comfortable presenting and defending strategy to the CEO, CFO, and customers. Based in a North American time zone. Must be able to work NA Eastern Time to work with engineers based in Europe. We do not require prior experience with pricing, billing, or revenue systems. We hire for technical depth, evidence of building platforms other teams choose to adopt, and a record of owning a number and moving it. An ideal candidate also has: Prior work on entitlement, metering, or billing infrastructure. Experience launching AI products where inference cost materially affects gross margin. A track record of convincing other product teams to adopt a platform instead of building their own. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $130,602 — $219,500 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [contact via application link] or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here .

StrykerHQI 86

Work Flexibility: Remote The Arterial Account Manager operates with a high degree of autonomy and independent judgement as a sales representative for driving growth across Peripheral Arterial Disease (PAD), focused on Styker’s Artix and LimFlow product portfolios. The Arterial AM partners closely with interventionalists, vascular surgeons, service line leadership, and cross functional internal team members to develop, launch and scale PAD and LimFlow programs within assigned accounts. Responsibilities: • Proactively identify new growth opportunities and unmet clinical needs within PAD and CLTI populations. • Build and influence multi-disciplinary stakeholder alignment, including physician champions and hospital leadership. • Drive adoption through clinical excellence, therapy education, and program-building initiatives. • Consistently create demand, expand access, and grow long-term franchise value for Artix and LimFlow. • Execute coordinated plans and account strategies with VTE Account Managers, leveraging shared targets, aligned messaging, and real-time field insights to drive measurable growth revenue. • Provide information through formal presentations to physicians and administration customers that detail the clinical and/or financial benefits of the Company’s devices as related to the group. • Evaluate new products or enhancements to devices to provide information and collect and disseminate feedback from customers to the Product Development and Marketing departments. May serve as a key clinical leader resource for R&D feedback needs and questions. • Represent company at various trade shows or educational meetings and complete all necessary reports. • Participate in all regional weekly calls and activities while demonstrating clinical expertise with Sales team on conference calls. • Develop and disseminate information to internal executives and staff regarding issues related to customer acceptance of company’s technologies and products during the pre-sale and evaluation process. • Work together with Medical Education to create all clinical/technical related content on national calls as the Artix subject matter expert. • Collaborate with Regional Sales Managers, Area VP and Sr. Medial Education Manager to coordinate new hire/account manager assignments. • Serve as a resource for the Sr. Medical Education Manager and field clinical leaders for all in-house and infield training needs such as agenda creation, content creation, and ongoing training support, etc. • Other duties as assigned. Qualifications: • Bachelor’s degree preferred in related field or 6 years demonstrated successful sales experience. • Minimum of 4 years preferred peripheral vascular arterial sales or related medical device experience. • Maintain all Certifications and Vendor Credentials. • Demonstrate consistent quota attainment. • Great communication skills • Able to travel extensively, including overnight to client facilities by auto or aircraft 70- 80% of the time. Preferred Qualifications: • Preferably, a minimum of 2 years in Stryker or Inari Sales. • Preferred previous experience in the peripheral arterial space. Base + commission: $ 125,000.00 and may be eligible to earn commission and/or bonuses + benefits Travel Percentage: 50% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

BlockHQI 93

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role Cash App Investing is seeking a Compliance Officer to lead and mature the compliance program for its FINRA/SEC-regulated investing business. Reporting to the Head of Global Regulated Entities at Block, you will provide senior compliance leadership across broker-dealer obligations, product advisory, regulatory engagement, governance, and team execution. This role will partner closely with Cash App Investing leadership, Product, Engineering, Legal, Risk, Financial Crimes, Operations, and Internal Audit to support responsible growth and strong regulatory outcomes. You Will Lead the Cash App Investing compliance program, including policies, procedures, controls, monitoring, testing, reporting, and governance. Maintain and enhance written supervisory procedures, supervisory controls, escalation routines, and compliance operating processes. Advise Product, Engineering, Operations, Marketing, Legal, and business leaders on investing product development, customer communications, and regulated activities. Oversee core broker-dealer compliance obligations, including communications review, complaints, regulatory filings, books and records, employee supervision, product reviews, and issue management. Lead or support FINRA, SEC, state, and other regulatory exams, inquiries, responses, remediation plans, and regulator engagement. Partner with Financial Crimes Compliance on AML, suspicious activity monitoring, investigations, fraud, identity theft, and related regulatory expectations. Oversee compliance considerations for third-party and outsourced functions, including clearing broker and vendor relationships. Develop clear reporting for senior leadership, governance forums, and the Board on risks, issues, exams, remediation, and program maturity. Lead and develop a compliance team with clear ownership, sustainable coverage, and strong accountability. You Have 10+ years of compliance experience, including significant experience in broker-dealer, securities, fintech, financial services, or similarly regulated environments. Deep knowledge of FINRA and SEC requirements applicable to retail broker-dealers and digital investing platforms. Experience serving in a senior compliance, chief compliance officer, deputy CCO, or comparable compliance leadership role. Experience managing regulatory exams, regulatory inquiries, remediation plans, and regulator communications. Strong understanding of supervisory controls, written supervisory procedures, communications review, complaints, books and records, regulatory filings, and product compliance. Experience advising product, engineering, operations, legal, and business teams on regulated financial products. Strong judgment, communication skills, and ability to make risk-based decisions in ambiguous, fast-moving environments. Demonstrated ability to lead, coach, and develop compliance professionals. Even Better FINRA principal registration, such as Series 24, or ability to obtain required registrations promptly. Series 7, Series 14, Series 63/65/66, or other relevant securities registrations. Experience with mobile-first investing products, embedded financial services, clearing broker oversight, or fintech broker-dealer models. Experience supporting Board-level governance and regulated-entity reporting. We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $217,800 — $326,800 USD Zone B: $217,800 — $326,800 USD Zone C: $217,800 — $326,800 USD Zone D: $217,800 — $326,800 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy

BlockHQI 93

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role Square is looking for a Senior Creative Strategist to independently lead creative and content strategy for a defined growth portfolio within Demand Generation. You’ll own initiatives from audience insight and strategic planning through development, launch, experimentation, and optimization across paid and unpaid experiences. This senior individual contributor role combines marketing, creative strategy, content development, and experimentation. You’ll translate business priorities, audience insights, product messaging, and performance data into programs that drive consideration, acquisition, and conversion. Your scope will connect mid- and lower-funnel creative with corresponding landing pages and content experiences. Our creative model is increasingly self-serve and AI-enabled. You’ll identify what we should build and test, develop messaging and creative hypotheses, and choose the right approach to delivery—creating directly with self-serve tools or leading creative and technical partners. Your work may include ads, SEO-informed website content, educational resources, and interactive tools such as calculators that help sellers evaluate Square and take action. You’ll co-develop the broader DG creative and content tactical plan with the Creative & Optimization Strategy Lead and cross-functional partners, then take independent ownership of agreed portfolios and initiatives. You’ll become a subject matter expert on your audiences and acquisition journey, working across channels and influencing partners without relying on formal reporting authority. You Will Own creative and content strategy for an assigned growth portfolio, connecting business objectives, audience needs, product value propositions, and channel behavior across mid- and lower-funnel experiences. Lead initiatives from strategy through delivery and optimization . Build audience-specific and audience-agnostic messaging frameworks and hierarchies that establish what we need to communicate and how it should flex across paid and unpaid channels, funnel stages, formats, and corresponding landing pages. Identify unmet audience needs and opportunities for creative, content, and experience experimentation. Use performance data, customer research, channel trends, and business priorities to develop hypotheses and make a clear recommendation on what to build or test next. Co-develop quarterly tactical plans with the Creative & Optimization Strategy Lead and channel partners. Own the testing roadmap for your portfolio, defining hypotheses, isolated variables, success measures, resource needs, and tradeoffs. Lead net-new creative and content development from insight and concept through launch. Write strategic briefs, develop messaging and content, provide actionable feedback, and coordinate creative, agency, and technical partners. Use self-serve tools to produce and iterate directly when appropriate. Own performance reviews for your initiatives with channel and analytics partners. Use quantitative and qualitative evidence to understand what performed and why, distinguish creative signals from media delivery and audience effects, and recommend the next action. Synthesize learnings across experiments and channels, identifying patterns beyond individual test results and using them to inform future messaging, creative, audience, and channel strategies. Scale winning messages and concepts across paid social, display, native, online video, streaming/CTV, mobile, digital out-of-home, direct mail, and emerging channels. Extend relevant learnings into unpaid content, website experiences, and other seller touchpoints. Identify, prioritize, and execute landing page experiments to improve conversion, translating audience insights and creative learnings into tests of messaging, content, and page experiences. Make updates directly through self-serve tools or work with cross-functional partners to launch tests, evaluate results, and iterate. Develop and improve self-serve, AI-enabled frameworks, templates, tools, and workflows that increase creative and content quality, testing speed, and scale. Apply AI across research, ideation, briefing, development, experimentation, and analysis, evaluating output for accuracy, brand alignment, and usefulness. Connect creative and content decisions to business outcomes. Prioritize opportunities and resources based on likely impact, effort, and evidence, and communicate recommendations, progress, and results clearly to stakeholders and leadership. Bring structure to ambiguous, complex initiatives: define the problem, develop a point of view, align stakeholders, resolve dependencies, and drive delivery independently. Build trusted partnerships across channel marketing, creative, agencies, analytics, CRO, Web, SEO, and other teams. You Have 6+ years of relevant experience across creative strategy, performance marketing, growth marketing, integrated marketing, content strategy, advertising, or a related discipline, with demonstrated ownership of complex programs and measurable business outcomes. A marketer’s mindset with strong creative judgment and business acumen. You can develop strategy across distinct audiences and acquisition journeys, connect mid- and lower-funnel experiences, and turn business needs into effective creative and content. Advanced fluency with AI-powered tools and workflows, with a demonstrated ability to use AI as an integral part of creative strategy. You regularly apply AI across research, ideation, briefing, creative development, analysis, and optimization; build repeatable workflows that improve speed, quality, and scale; and bring a critical, experimental mindset to emerging tools and capabilities. Strong analytical and experimentation skills, with experience forming hypotheses, designing or evaluating creative tests, interpreting performance data, and translating results into clear recommendations for what to test next. Experience developing messaging strategies, value propositions, creative territories, or messaging hierarchies and translating them across audiences, funnel stages, channels, and formats. Experience independently leading complex creative or content initiatives from audience insight and strategic planning through launch and iteration, including writing clear briefs, developing messaging, and guiding creative and production partners. A strong understanding of performance marketing and the relationship between creative, media, content, and the post-click experience. You can identify how messaging and experience changes may improve conversion and partner with specialists to test them. The ability to synthesize learnings across multiple experiments and channels, identify meaningful patterns, and develop a clear point of view on where the greatest opportunities lie. Strong cross-functional influence, prioritization, and communication skills. You can navigate ambiguity, align stakeholders without formal authority, make sound tradeoffs, and drive work to completion with limited direction. Preferred Experience Experience in an agency environment, particularly working across strategy, media, creative, and campaign execution. Experience developing unpaid content, SEO-informed website experiences, educational resources, or interactive decision tools such as calculators, in partnership with content, SEO, Web, or technical teams. Experience building creative testing programs or experimentation frameworks at scale. Experience with conversion rate optimization, landing page experimentation, or other forms of digital experience optimization. Experience developing self-serve creative systems, templates, playbooks, or AI-enabled workflows. Experience marketing products to small businesses, merchants, or B2B audiences. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $163,600 — $245,400 USD Zone B: $152,200 — $228,200 USD Zone C: $144,000 — $216,000 USD Zone D: $135,800 — $203,600 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy

LangChainHQI 86

About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About the Team This team works directly with companies building and running AI agents in production, helping turn ideas and prototypes into systems teams can rely on. This is a hands-on, highly technical team that partners closely with customer engineers across the full lifecycle, from pre-sales evaluations to post-deployment advisory work. The focus is on achieving the technical win, co-designing agent architectures, and helping customers operate agents reliably at scale using the LangChain suite. Sales Engineers sit at the intersection of engineering, product, and go-to-market , shaping how LangChain is adopted in the field and feeding real-world insights back into the platform. About the Role You'll work on some of the hardest problems in applied AI alongside customers. This is not demos or research, but helping teams build systems they rely on in production. The feedback loop is fast, the impact is visible, and your work directly shapes how AI agents are built in the real world. What You’ll Do • Co-architect and co-build production AI agents with customer engineering teams • Own the technical win in pre-sales by designing POCs, answering deep technical questions, and guiding evaluations • Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows • Advise customers post-sale on architecture, best practices, and roadmap-level decisions • Run technical demos, trainings, and workshops for developer audiences • Surface field feedback and contribute reusable patterns, cookbooks, and example code that scale across customers • Occasionally contribute code upstream when it meaningfully improves customer outcomes • This role requires 40% travel to customer sites to support deployment, onboarding, and ongoing technical engagement What You’ll Bring • 3+ years in a relevant technical role (software engineering, customer engineering, solutions engineering, founding/product engineering), ideally in a startup or scale-up • Strong Python, JavaScript and systems fundamentals • Have designed agent-based or LLM-powered applications beyond simple API calls, including multi-step workflows, orchestration, and failure handling • Are comfortable working directly with customers during POCs, architecture reviews, and technical evaluations • Can explain technical tradeoffs clearly and build trust with developer audiences • Take responsibility for outcomes , not just recommendations • Have a bias toward action and enjoy figuring things out as you go • Are excited about operating AI agents in production , not just building demos Nice to Have’s: • You’ve deployed AI agents in production , especially using LangChain, LangGraph , or similar frameworks • Worked with LLM evaluation, observability, or guardrails • Have experience with cloud environments (AWS, GCP, Azure), containers, and basic Kubernetes concepts • Have shipped and operated production software and are comfortable owning systems under real-world constraints Compensation Annual OTE range: $185,000–$315,000 USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Benefits Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

SamsaraHQI 93

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing, and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role The Safety Firmware Team builds the next generation of intelligent video and AI-driven safety solutions, bringing high-performance camera systems and real-time edge computing into Samsara's fleet and industrial products. We deliver low-latency, high-quality video processing, voice powered AI Agents and advanced computer vision models at the edge, and we ship them as complete products that run from the device to the cloud. This role is for a hands-on technical leader who goes deep on firmware but is just as comfortable across the full stack: embedded systems, Go backend services, and web and mobile surfaces. You are AI-native in how you work, you move fast, and you own outcomes end-to-end. You think like a product and systems owner, you move easily across teams, and you want to shape Samsara's edge AI strategy, mentor engineers, and ship work that makes a real difference. This is a remote position open to candidates residing in the US and Canada. You should apply if: You want to impact the industries that run our world: The software, firmware, and hardware you build will help keep the lights on, get food into grocery stores, and, most importantly, ensure workers return home safely. You want to build for scale: With over 2.3 million IoT devices deployed to customers worldwide, you'll work across new and mature technologies, from the device to the cloud, that drive innovation for the world's physical operations. You want to own the whole outcome: You take a vague customer problem all the way to a shipped, measured feature, and you don't wait for a spec or a hand-off to get there. You are a life-long learner: We have ambitious goals, and every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go. You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user. You'll join customer interviews, collaborate with customer success and product managers, and use metrics to make sure our work translates into better customer outcomes. You are a team player: Our engineering teams blend independent effort with close collaboration. Motivated by our mission, we're all racing toward our connected operations vision, and we intend to win, together. In this role, you will: Own outcomes end-to-end, from a vague customer problem to a shipped, measured feature, across the full stack: firmware, Go backend services, and web and mobile surfaces Drive technology choices, implement embedded and firmware solutions, and establish architectural patterns with a broad and lasting impact on Samsara's products, from the device to the cloud Leverage voice as the new interface, powering AI Agents as well as humans communicating. Design for the whole system: device constraints, connectivity, cloud services, and fleet-scale rollout Identify opportunities and start strategic conversations that influence the direction of our technology and engineering culture Ensure the accuracy of the AI algorithms we run at the edge, and that they operate within device constraints Build with AI agents by default, and raise the AI fluency of the engineers around you Partner closely with the Hardware team to define and build next-generation devices that support company objectives, and work just as fluently with Backend, Web, Mobile, Product, and Customer Success teams Lead teams in delivering products and capabilities that contribute to Samsara's products and revenue Solve the hardest technical problems and help products reach the market quickly, with high quality Act as a multiplier for the team, raising the impact and output of every team member Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 10+ years of experience designing, developing, and deploying software, with deep expertise in embedded systems and firmware, including at least 2 years in a technical leadership or architecture role Deep expertise in at least one embedded domain (for example multimedia, connectivity, drivers and kernel, power, or real-time systems) Has shipped across the stack: firmware, Go backend services, and web or mobile surfaces, not just embedded Strong programming skills in C/C++, Go, Python, or similar Product and systems thinking: has shipped products, not just components; ties technical decisions to customer outcomes; and reasons about the whole system, including device constraints, connectivity, cloud, and fleet-scale rollout High agency and execution speed: owns outcomes end-to-end, from a vague customer problem to a shipped, measured feature, without waiting for a spec or hand-off Already uses AI tools in day-to-day engineering work, builds with AI agents by default, can speak concretely to what share of their code is AI-generated, and raises the AI fluency of the team around them Demonstrated ability to lead and deliver complex, high-impact projects with multiple dependencies Strong communication and collaboration skills, equally credible in a kernel driver review and a backend design review, with the ability to move across teams and influence cross-functional stakeholders A track record of building systems that do more with less hardware, and comfort operating under scarce compute, data, or hardware budgets, in any industry An ideal candidate also has: Expertise in multimedia frameworks, video codecs, and camera systems Played a prominent role in shaping the engineering culture of a rapidly scaling, large, global engineering team Expertise in developing and managing software for large-scale embedded systems deployed on 1M+ devices Experience deploying CV/ML models on edge devices in real-world applications Background in another scarce-resource industry (robotics, drones, consumer electronics, automotive). A strong "do more with less" track record matters more than pedigree in this exact industry The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary US: $162,400 - $290,000 | Canada: $154,800 to $212,850 Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you're ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [contact via application link] or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara's Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here . Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [contact via application link] or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here .

Cisco SystemsHQI 86

The application window is expected to close on: 10/16/2026 Meet the Team Empowering the world to reach its full potential, securely—that's our vision. We do this by delivering innovative security solutions and becoming our customers' most trusted advisor. With Cisco Security, if it's connected, it's protected. Our SLED Security team partners with organizations across the Bay Area to help them navigate an increasingly complex cybersecurity landscape. As the trusted advisor for SLED customers in the Bay Area market, you'll work with organizations that are driving innovation and growth while helping them build resilient, secure digital environments. Join a high-performing team that combines the agility of a growth business with the resources, scale, and innovation of a Fortune 100 technology leader. Your Impact In this dynamic role, you will bring a highly motivated, entrepreneurial mindset to drive Cisco Security growth across SLED accounts in Bay Area market. You will build trusted relationships with business and technology leaders, helping customers address evolving cybersecurity challenges while identifying opportunities to expand Cisco's security footprint. By partnering across Cisco's sales, engineering, customer success, and partner ecosystem, you'll deliver meaningful business outcomes and position Cisco as a strategic security advisor. • Develop and execute strategic account plans for assigned SLED customers, leveraging Cisco's executive sponsors, technical resources, marketing, customer success, and partner ecosystem. • Drive double-digit revenue growth by identifying new opportunities, building pipeline, and expanding Cisco Security adoption across existing and prospective accounts. • Accurately forecast pipeline and business activity using Salesforce and Clari. • Identify and lead strategic security initiatives that increase software, services, and recurring revenue across your territory. • Consistently achieve software, subscription, support, and services revenue targets while expanding executive relationships and driving complex, multi-stakeholder sales opportunities. • Land new customers, expand existing relationships, and deepen Cisco's presence by uncovering additional security use cases across the customer's organization. Minimum Qualifications: • Minimum of 5+ years of overall sales experience, with at least 3+ years dedicated to selling security solutions. • Experience in selling network security solutions (e.g., Intrusion Detection, Firewall, VPN) or SaaS security offerings. • Proven track record of exceeding sales targets. • Skilled in direct touch sales with experience working in a matrixed organization and partnering with others to enhance results. • Proficient at presenting to a predominantly technical audience. Preferred Qualifications: • Experience managing large deals and executing account and partner plans across geographic territories. • Capable of building and implementing an account plan that incorporates a total systems-based security approach. • Comprehensive knowledge of the Security Market. • Excellent interpersonal, communication, and presentation skills. • Experience in applying solution-selling methodologies to drive corporate revenue growth, with a history of closing both tactical and strategic opportunities. Experience with MEDDPICC is a plus. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $262,300.00 to $341,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees • 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco • Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees • Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next • Additional paid time away may be requested to deal with critical or emergency issues for family members • Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: • .75% of incentive target for each 1% of revenue attainment up to 50% of quota; • 1.5% of incentive target for each 1% of attainment between 50% and 75%; • 1% of incentive target for each 1% of attainment between 75% and 100%; and • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $262,300.00 - $392,600.00 Non-Metro New York state & Washington state: $244,400.00 - $374,700.00 * For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

BlockHQI 93

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role The IT Vendor Operations team sits at the intersection of business and technology — triaging, troubleshooting, and resolving technical issues across the tools and systems that thousands of Block advocates rely on every day. As Business Systems Analyst you will be the first line of defense when something breaks, the investigator when something behaves unexpectedly, and the bridge between our business teams and engineering partners. This role is ideal for someone who thrives in a fast-paced environment, loves solving technical puzzles, and wants cross-functional exposure across Block's support organization. You'll work across Salesforce (CF1), Amazon Connect, Okta, internal tooling, and more — ensuring advocates can focus on helping customers instead of fighting their tools. You Will Support identity and access management administration for an entire suite of applications, balancing routine operational tasks (~40%) with complex, non-routine requests requiring investigation and specialized attention (~60%) Triage and resolve technical support tickets spanning Salesforce, Amazon Connect, Toolbox, Regulator, Registry, internal tax tools, and other internal & external systems Troubleshoot bugs, system errors, and unexpected behaviors reported by internal team members and escalate to engineering when needed Process and validate access requests for various systems and roles Perform system validation to ensure tools work as intended for support teams and customers Manage technical escalations through Jira, coordinating with engineering and product teams to drive resolution Support SEV management as a liaison between support teams and engineers during critical system incidents Automate and improve operational workflows to reduce manual effort and improve response times Document troubleshooting steps, known issues, and resolution paths to build a shared knowledge base Partner cross-functionally with teams across Block to identify recurring pain points and advocate for systemic fixes You Have Experience in IT support, business systems, or technical operations — ideally in a support or customer care environment Familiarity with Salesforce administration or configuration (flows, queues, skills, user management) Strong troubleshooting and analytical skills — you can break down a vague bug report into a clear, reproducible issue Effective and clear communication (written and verbal) — you'll be translating between technical and non-technical audiences daily Comfort working in Jira or similar ticketing systems for tracking and managing work Ability to read and interpret code, logs, and system configurations Methodical, highly organized, and detail-oriented with a high level of accuracy A bias toward action — you'd rather dig in and figure it out than wait for someone else to Experience with Amazon Connect, telephony systems, or contact center platforms is a plus Familiarity with Okta, IAM, or access management workflows is a plus Scripting or automation experience (Python, JavaScript, or similar) is a plus Technologies We Use and Teach Salesforce (CF1) Amazon Connect Jira Okta GitHub Google Workspace AI-assisted development tools We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $83,900 — $125,900 USD Zone B: $78,100 — $117,100 USD Zone C: $71,400 — $107,000 USD Zone D: $63,000 — $94,400 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy

BlockHQI 93

The Team Bitcoin at Block builds products and platforms that help make bitcoin, stablecoins, and non-custodial wallets accessible to people around the world. We work across Cash App, Square, and Bitkey to create secure, reliable, high-quality mobile and hardware experiences used by millions of people. We’re looking for an iOS engineer who loves building products and can move quickly through unfamiliar problems. You’ll work closely with product, design, and engineering partners to turn complex financial capabilities into clear, reliable customer experiences. The Role As a Staff iOS Engineer on Bitcoin, you will own the technical direction and delivery of a critical area of our iOS product experience with bitcoin and stablecoin. This is a hands-on role: you’ll prototype new ideas, make architectural decisions, write production code, and lead work through launch and ongoing improvement. The work extends beyond the client. You’ll align product requirements with backend capabilities, resolve dependencies with partner teams, and make tradeoffs across customer experience, delivery speed, security, and reliability. You’ll personally tackle the hardest design and implementation problems while helping other engineers contribute effectively. Your impact will come from shipping valuable products and making the next release better: fewer recurring problems, clearer interfaces, stronger testing, and practices the team can use independently. You Will Build and evolve the iOS product Build products in iOS related to bitcoin, stablecoin and non custodial wallets. Work across interfaces in Cash App, Square and Bitkey. Own complex features end to end, including client architecture, service integration, testing, rollout, and post-launch improvements. Work with product and design to shape customer journeys, prototype new interactions, and turn open questions into delivery plans. Build prototypes, reference implementations, and critical paths that prove a direction before broader adoption. Contribute bitcoin and stablecoin technology to open source when it creates value for the broader community. Influence the technical direction within the product area, making explicit tradeoffs and sequencing dependencies with adjacent teams. Improve architecture and shared components where they make product development faster, safer, or more consistent. Build automated testing, observability, and safe rollout practices into delivery, with security, privacy, and compliance safeguards appropriate to the risks. Lead as an AI-fluent engineer Integrate AI-assisted development tools into daily workflows to drive leverage across bitcoin engineering. Evaluate emerging tools and practices, building durable, AI-powered capabilities where they add clear value. Verify AI-assisted outputs and ensure high standards for software quality, security, and reliability. Contribute to codebases beyond your iOS specialty. Make the team more effective Operate beyond your immediate team to identify and address cross-cutting technical problems. Lead architecture and design reviews across team boundaries. Surface systemic risks before they become customer, seller, or engineering problems. Mentor engineers through design discussions, code reviews, and structured guidance that helps them take on greater ownership. Help set technical standards that improve the quality and velocity of iOS development over time. Collaborate broadly Partner with engineers, product managers, designers, and engineering leaders to align technical investments with product needs. Work with Android, web, and backend engineers to improve shared product foundations and cross-platform experiences. Represent bitcoin iOS in cross-team and company-wide technical discussions. Communicate complex technical decisions clearly to technical and nontechnical audiences. Qualifications You have: 12+ years of professional software engineering experience, including 4+ years building native iOS products. Deep experience building, shipping, and maintaining native iOS products using Swift and Apple frameworks. Experience creating foundational systems, shared frameworks and tooling used widely on your team. A record of leading strategic initiatives with broad adoption and durable impact. Strong systems thinking, technical communication, mentoring, and organizational influence. Ideally, you also have: Experience working in large, modular iOS applications, including existing UIKit or Objective-C codebases. Experience with build systems, continuous integration and delivery, testing infrastructure, observability, or mobile performance. Experience supporting customer-facing or seller-facing products in financial services, commerce, or another high-trust environment. Experience with experimentation infrastructure, feature flags, or large-scale product delivery. Experience working with bitcoin, stablecoin and non custodial technologies. A record of identifying and leading work that was not already on a team's roadmap. Technologies we use and teach Swift, Objective-C, SwiftUI, and UIKit Swift Concurrency and Combine Xcode and Instruments Bazel and other build and dependency-management systems Protocol Buffers and shared client-server interfaces Unit, snapshot, integration, and user interface testing Performance, observability, and release-safety tooling AI-assisted development tools We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $263,600 — $395,400 USD Zone B: $263,600 — $395,400 USD Zone C: $263,600 — $395,400 USD Zone D: $263,600 — $395,400 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy

BlockHQI 93

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role Ordering directly from a restaurant or retail shop should be intuitive and feel dependable. Customers should know where their order is, hear about and easily follow updates, and get help quickly when something goes wrong. We’re hiring a Product Manager to own that experience at Square, across food ordering and retail ecommerce. You’ll build customer experiences and seller tools for pickup, delivery, and shipping, helping businesses earn trust and bring customers back. The problems are concrete: How do you follow an order’s progress? What should happen when a delivery runs late or an item goes missing? How do you make a refund clear, or give a seller an easy way to make things right? You’ll own the experience from the moment an order is placed through its arrival and any help needed afterward. We’re looking for someone with a strong product sense who notices where people get confused, knows when to simplify, and cares about the details that build confidence. You’ll spend time with customers and sellers, work closely with design and engineering, and turn those insights into products that customers trust and repeatedly come back to for their next purchase. You Will Own the strategy and priorities . Set the direction for Square’s post-checkout customer experience across food ordering and retail. Use customer needs and business goals to decide which problems matter most, where to invest, and what can wait. Bring the work together . At Block, engineers and people across teams also lead individual product improvements. You will connect those efforts across Square and external partners, spot gaps, resolve competing priorities, and make sure the pieces form a clear, consistent customer experience as more people prototype and ship. Design and define user experiences . Work closely with design and engineering to shape key customer journeys, from tracking an order to getting help when something goes wrong. Bring personal taste and attention to detail to the flows, interactions, and communications that build trust. Help the team scale through automation . Use AI and other tools to connect and automate repeatable work across customer research, analysis, prototyping, product development, and launch. Build reusable workflows, share what works, and give teams the context and tools to make good decisions independently. Set the quality bar and guide important decisions . Define what good looks like and evaluate product ideas and AI-generated work against real customer scenarios. Test assumptions, give specific feedback, and keep refining until the experience is useful, clear, and dependable. Decide where AI and automation improve the experience and where human judgment matters. Prototype and ship improvements yourself . Use AI tools to turn ideas into working prototypes, test them with customers, and learn quickly. Use GitHub and other developer tools to contribute changes through pull requests and work with engineers to ship improvements to production. Own the outcomes . Follow work through launch and use customer feedback and data to guide improvements. Measure whether customers feel informed, get problems resolved quickly, and choose to order again, using signals like order-status inquiries, resolution time, satisfaction, and repeat purchases. You Have 6+ years of product management experience. Consumer product judgment. You’ve shipped customer-facing products at scale that make complicated things feel simple. You can explain your decisions and what you learned from customer behavior. Hands-on building with AI. You use AI to build working prototypes, automate recurring work, and test ideas. You can use GitHub and other tools to make a change and submit a PR. You can show what you’ve built and what you learned. Taste and craft. You work closely with design and bring personal taste and a high bar for quality. You recognize generic or weak output, give specific feedback, and iterate until the experience feels thoughtful and useful. Strategy and prioritization. You’ve set product direction and turned it into clear priorities. You make thoughtful tradeoffs and can explain what deserves investment and what can wait. Customer research and analytical judgment. You use customer conversations, research, and behavioral data to guide decisions. You’re comfortable moving forward when the problem is ambiguous or the data is incomplete. Leadership across teams. You bring people together around a clear direction, resolve disagreements, and get work shipped. You give others the context to make good decisions and keep moving. Relevant experience. Experience with consumer products, ecommerce, marketplaces, or customer support is a plus, but not required. You’re curious about how businesses operate and what makes customers trust them. We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $198,000 — $297,000 USD Zone B: $188,100 — $282,100 USD Zone C: $178,200 — $267,400 USD Zone D: $168,300 — $252,500 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy

BlockHQI 93

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. About the Role Square is looking for a senior operations leader to own US seller onboarding operations across first-party and vendor-supported delivery motions. Reporting to the Head of Global Onboarding Operations, this leader will translate global onboarding strategy into US operating plans, manage multiple teams and workstreams, and drive measurable improvements in seller activation, time-to-value, service quality, workforce productivity, and cost-to-serve. This role requires broad operational expertise, strong cross-functional influence, and the ability to make high-quality decisions in ambiguous situations. The right candidate can operate independently on significant assignments, build scalable operating mechanisms, and manage leaders responsible for day-to-day execution across a large and complex market. What You Will Own US Onboarding Operations Own US onboarding execution from post-sale handoff through go-live across applicable seller segments, channels, and delivery models. Establish operational objectives, work plans, staffing models, and performance requirements for US first-party and vendor-supported teams. Manage coverage, scheduling, routing, utilization, quality, escalations, and service-level adherence across US operations. Drive accountability for US market performance while implementing global onboarding standards and operating cadences. Operational Excellence and Performance Improve key metrics including activation, time-to-value, CSAT, SLA adherence, utilization, and cost-to-serve. Use data, frontline insights, and business reviews to identify risks, root causes, and improvement opportunities. Lead process redesign, tooling improvements, automation opportunities, and playbook development for US onboarding workflows. Utilize AI to enhance seller outcomes and improve internal workflows Cross-Functional Leadership Partner with Sales, Product, Finance, and regional GTM teams to improve seller onboarding outcomes. Influence senior stakeholders on priorities, tradeoffs, resource needs, and operational changes affecting US onboarding. Represent US onboarding operations in cross-functional forums and translate operational data into clear recommendations. Team Leadership Manage multiple teams, managers, or workstreams within US onboarding operations. Coach and develop operational leaders, raising the bar for judgment, execution, accountability, and seller empathy. Build a culture of ownership, continuous improvement, and high-quality service delivery across distributed teams. What We Are Looking For 12+ years of progressive operations leadership experience, ideally in technology, fintech, commerce, SaaS implementation, customer success operations, field operations, or scaled services delivery. Experience managing multiple teams or departments with responsibility for staffing, quality, cost, and performance. Strong understanding of workforce planning, capacity management, service delivery operations, and performance management. Experience leading through subordinate managers and influencing senior cross-functional stakeholders. Strong analytical and financial acumen, including KPI management, budget inputs, forecasting, and cost-to-serve improvement. Ability to operate independently in ambiguous situations while aligning with senior leadership on objectives and outcomes. Experience with vendor-supported operations, field teams, remote onboarding, or blended delivery models preferred. Clear communication, strong judgment, and the ability to gain alignment in sensitive or complex situations. Experience improving workflows and customer outcomes using AI Why This Role Matters Seller onboarding is one of the most important moments in the Square journey. The speed, quality, and consistency of a seller’s first experience directly shape activation, retention, satisfaction, and long-term value. This role helps ensure Square can scale onboarding globally while improving seller outcomes and operating efficiency. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $207,400 — $311,200 USD Zone B: $207,400 — $311,200 USD Zone C: $207,400 — $311,200 USD Zone D: $207,400 — $311,200 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy

BlockHQI 93

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. About the Role Square is looking for a senior operations leader to own onboarding operations across international markets, initially including Australia and Europe. Reporting to the Head of Global Onboarding Operations, this leader will translate global onboarding strategy into market-specific operating plans, manage regional teams and partners, and improve seller outcomes across diverse geographies and service models. This role requires the ability to balance global consistency with local market needs. The right candidate can coordinate across regions, influence senior stakeholders, manage multiple teams or departments, and drive operational improvements in environments with varied market maturity, seller needs, regulatory considerations, and partner ecosystems. What You Will Own International Onboarding Operations Own onboarding execution across assigned international markets from post-sale handoff through seller go-live. Manage EU/UK and APAC first-party and vendor-supported onboarding operations, including staffing, coverage, quality, and service-level performance. Establish regional objectives, work plans, and performance expectations aligned to global onboarding strategy. Ensure operating models are localized appropriately while maintaining consistent global standards. Regional Scaling and Market Readiness Develop repeatable playbooks for market launches, service model changes, regional expansion, and localization of onboarding delivery. Identify regional risks, dependencies, and constraints, and drive mitigation plans across internal and external teams. Partner with global workforce and partner strategy leaders to determine the right labor mix by market. Operational Excellence and Performance Improve regional metrics including seller activation, time-to-value, SLA adherence, utilization, and cost-to-serve. Use business reviews, dashboards, and local insights to drive performance improvements and resource allocation recommendations. Standardize regional workflows, escalation paths, training needs, and quality mechanisms where appropriate. Utilize AI to enhance seller outcomes and improve internal workflows Cross-Functional Leadership Partner with regional Sales, Product, Finance, Legal/Compliance, and GTM teams. Influence senior stakeholders on operational tradeoffs across seller experience, cost, speed, local complexity, and scalability. Represent international onboarding operations in senior forums and communicate regional needs clearly to global leadership. Team Leadership Manage activities of multiple regional teams, managers, or departments. Develop regional leaders and build a culture of accountability, ownership, and continuous improvement. Create consistent expectations for performance, seller empathy, and operational discipline across distributed markets. What We Are Looking For 12+ years of progressive operations leadership experience, ideally with multi-market, international, or regional operations scope. Experience managing distributed teams across multiple geographies, channels, or service models. Ability to balance global standards with local market realities and influence stakeholders across regions. Experience managing first-party and vendor-supported operations, including performance management and service quality. Strong analytical and financial acumen, including capacity planning, KPI management, budget inputs, and cost-to-serve analysis. Ability to operate independently on significant assignments and make sound decisions through ambiguity. Experience with market launches, localization, international expansion, or regional transformation preferred. Strong communication skills and the ability to gain acceptance from senior stakeholders in sensitive situations. Experience improving workflows and customer outcomes using AI Why This Role Matters Seller onboarding is one of the most important moments in the Square journey. The speed, quality, and consistency of a seller’s first experience directly shape activation, retention, satisfaction, and long-term value. This role helps ensure Square can scale onboarding globally while improving seller outcomes and operating efficiency. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $207,400 — $311,200 USD Zone B: $207,400 — $311,200 USD Zone C: $207,400 — $311,200 USD Zone D: $207,400 — $311,200 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy

BlockHQI 93

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. About the Role Square is looking for an experienced operations excellence and business operations leader to build the operating system for global seller onboarding. Reporting to the Head of Global Onboarding Operations, this role will create the metrics, planning processes, reporting cadences, capacity models, and continuous improvement mechanisms that help the onboarding organization scale with discipline. This role closely partners with Onboarding Operational leaders and is designed to create leverage across the full organization. The right candidate is highly analytical, structured, and action-oriented, with the ability to turn operational complexity into clear plans, dashboards, routines, and recommendations. What You Will Own Operating Cadence and Business Management Build and run the core operating cadence for global onboarding, including weekly, monthly, and quarterly business reviews. Create consistent reporting, decision forums, action tracking, and escalation mechanisms across regions and operating models. Partner with leaders to turn strategic priorities into measurable plans, milestones, and execution routines. Own the global onboarding KPI framework, including activation, time-to-value, NPS, cost-to-serve, SLA adherence, utilization, and quality. Planning, Capacity, and Financial Support Lead capacity planning and workforce modeling across first-party, vendor, and BPO delivery motions in partnership with regional and partner operations leaders. Partner with Finance on budget inputs, forecasts, headcount planning, vendor spend analysis, cost-to-serve models, and ROI assessments. Support annual and quarterly planning by translating volume, productivity, service quality, and cost assumptions into operational plans. Process Improvement and Standardization Identify friction in onboarding workflows, handoffs, tooling, data quality, and escalation processes. Drive process standardization, playbook development, documentation, and continuous improvement initiatives across regions. Partner with Product, Enablement, Analytics, and Operations teams to improve systems, automation, and operational effectiveness. AI Leadership Drive the adoption of AI-enabled workflows across the onboarding organization by identifying high-impact use cases, standardizing best practices, and helping teams apply AI to improve quality, speed, consistency, and operational efficiency. Build playbooks, training materials, and operating routines that help onboarding teams use AI effectively for tasks such as knowledge management, call/document summarization, process adherence, quality review, performance insights, and frontline enablement. Measure the impact of AI-enabled improvements on onboarding outcomes, including time-to-value, cost-to-serve, team productivity, seller experience, quality, and consistency; use findings to scale what works across regions and delivery models. What We Are Looking For 8+ years of relevant experience with a Master’s degree, 12+ years with a Bachelor’s degree, or equivalent experience in operations, business operations, strategy and operations, workforce planning, analytics, or operational excellence. Experience building operating cadences, dashboards, planning processes, KPI frameworks, and performance management routines. Strong analytical skills and comfort working with operational, financial, workforce, and performance data. Experience with capacity planning, forecasting, budget inputs, cost-to-serve analysis, or vendor spend analysis. Ability to manage complex cross-functional projects independently while aligning with senior leaders on objectives and decisions. Strong process improvement mindset, with experience standardizing workflows and driving measurable operational impact. Excellent communication skills, including the ability to turn ambiguous problems into clear plans, tradeoffs, and recommendations. Experience in fintech, commerce, SaaS implementation, customer operations, field operations, or scaled services delivery preferred. Experience improving workflows and customer outcomes using AI Why This Role Matters As the global onboarding organization scales, strong execution requires more than local management. This role creates the connective tissue across the organization: the metrics, planning discipline, insights, and routines that help leaders make better decisions and teams improve faster. By strengthening the operating system, this role improves seller outcomes, team accountability, and the scalability of Square’s onboarding model. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $148,700 — $223,100 USD Zone B: $138,300 — $207,500 USD Zone C: $130,900 — $196,300 USD Zone D: $123,400 — $185,200 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy