Business Operations Jobs

Turner & TownsendHQI 83

Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Job Description About the role As a project coordinator business operations analyst, you will provide operations and administrative support for financial clients corporate construction projects.  Coordinate budgeting, process improvement, and other functions enabling the department to meet objectives in an effective and efficient manner. Develops recommendations to solve issues related to business operations. This role is open to someone in Dallas, TX who can go into the office on occasion.   What you´ll do Monitors invoicing for expenses to ensure compliance with established policy, service contracts and other operating constraints. Works with appropriate departments to define and implement accounting standards for complex transactions or special projects. Troubleshoots and resolves inquiries and requests from peers, vendors, and the client. Reviews and monitors department processes and procedures to find opportunities to improve service delivery to customers. May network with external contacts to research and recommend practices. Coordinates budget preparation. Researches and collects input from multiple resources. Compiles a variety of operating, financial and statistical information as needed to respond to requests. Leads and facilitates communication of standard processes, policies, procedures, and initiatives to support operations. Establishes processes to share knowledge and implement process improvements. Facilitates process improvement by engaging appropriate resources in issue identification and resolution. Requires strong attention to detail, time management, and a proactive attitude to deliver within strict deadlines. Performs other duties as assigned. Qualifications • Bachelor's degree in Business Administration, Finance, Economics, Data Analytics, Engineering, Project Management, or a related field is preferred.  • 1-3years of experience in business operations, business analysis, performance management, consulting, project controls, or operational support.  • Strong analytical and problem-solving skills with the ability to interpret complex data sets.  • Experience developing reports, dashboards, and performance metrics.  • Advanced proficiency in Microsoft Excel, Power BI, and Microsoft Office Suite.  • Strong organizational skills with the ability to manage multiple priorities simultaneously.  • Excellent verbal and written communication skills.  Additional Information *SOX control responsibilities may be part of this role, which are to be adhered to where applicable.  *On-site presence and requirements may change depending on our client's needs*  Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.  We want our people to succeed both in work and life. To support this, we promote a healthy, productive, and flexible working environment that respects work-life balance.   Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.  Please find out more about us at www.turnerandtownsend.com/ and https://www.heery.com/  All your information will be kept confidential according to EEO guidelines.  Join our social media conversations for more information about Turner & Townsend and our exciting future projects:  Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.  Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. 

Turner & TownsendHQI 83

Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Job Description About the role As a project coordinator business operations analyst, you will provide operations and administrative support for financial clients corporate construction projects.  Coordinate budgeting, process improvement, and other functions enabling the department to meet objectives in an effective and efficient manner. Develops recommendations to solve issues related to business operations. This role is on site at our clients campus in Chicago, IL.  What you´ll do Monitors invoicing for expenses to ensure compliance with established policy, service contracts and other operating constraints. Works with appropriate departments to define and implement accounting standards for complex transactions or special projects. Troubleshoots and resolves inquiries and requests from peers, vendors, and the client. Reviews and monitors department processes and procedures to find opportunities to improve service delivery to customers. May network with external contacts to research and recommend practices. Coordinates budget preparation. Researches and collects input from multiple resources. Compiles a variety of operating, financial and statistical information as needed to respond to requests. Leads and facilitates communication of standard processes, policies, procedures, and initiatives to support operations. Establishes processes to share knowledge and implement process improvements. Facilitates process improvement by engaging appropriate resources in issue identification and resolution. Requires strong attention to detail, time management, and a proactive attitude to deliver within strict deadlines. Performs other duties as assigned. Qualifications • Bachelor's degree in Business Administration, Finance, Economics, Data Analytics, Engineering, Project Management, or a related field is preferred.  • 1-3years of experience in business operations, business analysis, performance management, consulting, project controls, or operational support.  • Strong analytical and problem-solving skills with the ability to interpret complex data sets.  • Experience developing reports, dashboards, and performance metrics.  • Advanced proficiency in Microsoft Excel, Power BI, and Microsoft Office Suite.  • Strong organizational skills with the ability to manage multiple priorities simultaneously.  • Excellent verbal and written communication skills.  Additional Information *SOX control responsibilities may be part of this role, which are to be adhered to where applicable.  *On-site presence and requirements may change depending on our client's needs*  Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.  We want our people to succeed both in work and life. To support this, we promote a healthy, productive, and flexible working environment that respects work-life balance.   Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.  Please find out more about us at www.turnerandtownsend.com/ and https://www.heery.com/  All your information will be kept confidential according to EEO guidelines.  Join our social media conversations for more information about Turner & Townsend and our exciting future projects:  Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.  Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. 

HeadwayHQI 90

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that. But we're going further. Over 90,000 providers across all 50 states run their practice on our software, serving over 2.6 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale, and building much of it with AI. We aren't just a billing layer; we are becoming the platform where care actually happens. We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. As Headway works to build a new mental healthcare system that everyone can access, we’re facing unique operational challenges and opportunities that come with growing and scaling at an unparalleled rate. We’re pushing the boundaries of the existing healthcare system so that we can fulfill our promise to providers, patients, and payers to create access to high quality providers across the nation. In order to do that, we’re building a world class operations team that enables efficiency, growth, and quality, and as a member of this team, you will have the opportunity to have a material impact on the trajectory of Headway and help define a function core to the livelihood of our business and the impact we deliver for our partners and clients. As a Business Operations Manager, you will lead high-impact, cross-functional initiatives that span teams and pods. You’ll operate as a thought partner to Product, Data, and Operations leaders – helping shape objectives, influence priorities, and translate complex insights into actionable plans. In addition to owning critical operational workflows, you’ll design scalable systems, mentor team members, and drive initiatives that create durable, measurable impact across the organization. This role requires strong judgment, comfort with ambiguity, and the ability to drive alignment and execution across the organization. What you’ll do at Headway - Design and build foundations for a variety of 0-1 initiatives within the Business Operations function. - Collaborate cross-functionally to build, execute, monitor, and implement scalable products and processes that enable us to deliver on core business challenges. - Assess and analyze data to develop and determine strategies for accelerating progress, proactively identify areas for improvement, and deliver on roadmap priorities and team OKRs. - Build and manage a growing team to achieve these objectives. You’ll be great for this role if you: - 7+ years of experience in operational roles at high-growth companies, with some background in consulting, finance, business operations preferred but not required. - Data is your first-language; you enjoy and are skilled at digging through complex data to solve ambiguous problems. - You thrive in the unknown, and seek out opportunities to dive into unfamiliar challenges, drive towards outcomes, and shape strategy. - You are operationally excellent, able to manage a large volume of moving pieces without breaking a sweat. - You are a collaborator that proactively partners across teams while holding teams accountable for business results. - You seek an environment that fosters individual growth through open-feedback and high-autonomy. - You are motivated by the opportunity to make an impact on one of our generation’s defining problems: affordable mental healthcare Compensation and Benefits: The expected base pay range for this position is $121,600 - $190,000 based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level. We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential. - Benefits offered include: - Equity compensation - Medical, Dental, and Vision coverage - HSA / FSA - 401K - Work-from-Home Stipend - Therapy Reimbursement - 16-week parental leave for eligible employees - Carrot Fertility annual reimbursement and membership - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st - Flexible PTO - Employee Assistance Program (EAP) - Training and professional development We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview. Headway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.

EnpalHQI 83

Über Enpal Unser Ziel ist eine Solaranlage auf jedem Dach, ein Speicher in jedem Haus und ein E-Auto in jeder Garage. Mit unserer integrierten Energielösung und der KI-gestützten Plattform Enpal.One + gestalten wir die Energiewende und machen erneuerbare Energie für alle zugänglich. Make an Impact. Get Things Done. 🚀 Du willst verstehen, wie ein Business funktioniert, komplexe Herausforderungen lösen und aus Ideen konkrete Ergebnisse machen? Bei Enpal arbeitest du an wichtigen kommerziellen Projekten, unterstützt die Weiterentwicklung unseres Geschäfts und sorgst dafür, dass strategische Initiativen erfolgreich umgesetzt werden. Du arbeitest eng mit erfahrenen Führungskräften und verschiedenen Teams zusammen, übernimmst früh Verantwortung und entwickelst ein tiefes Verständnis dafür, wie ein schnell wachsendes Unternehmen funktioniert. Hier geht es nicht darum, nur Aufgaben abzuarbeiten. Du erkennst Verbesserungspotenziale, bringst eigene Ideen ein und hilfst dabei, Dinge besser und effizienter zu machen. Deine Aufgaben • Du unterstützt die Umsetzung kommerzieller Initiativen und arbeitest an wichtigen Business-Projekten. • Du analysierst Daten und KPIs, bereitest Erkenntnisse auf und leitest konkrete Handlungsempfehlungen ab. • Du identifizierst Optimierungspotenziale in bestehenden Prozessen und entwickelst pragmatische Lösungen. • Du koordinierst die Zusammenarbeit mit internen Stakeholdern aus Sales, Operations, Product und weiteren Bereichen. • Du begleitest Projekte von der Planung bis zur Umsetzung und behältst Fortschritte sowie Ergebnisse im Blick. • Du bringst eigene Ideen ein, übernimmst Verantwortung und hilfst dabei, unsere Abläufe kontinuierlich zu verbessern. Dein Profil • Du hast ein abgeschlossenes Studium in BWL, Wirtschaftswissenschaften, Management oder einem vergleichbaren Bereich. • Du bringst erste relevante Praxiserfahrung mit, beispielsweise durch Praktika oder erste Berufserfahrung – idealerweise in Consulting, Startups, Business Operations, Finance oder einem analytischen Umfeld. • Du hast ausgeprägte analytische Fähigkeiten und kannst komplexe Themen strukturiert und lösungsorientiert angehen. • Du arbeitest eigenständig, zuverlässig und pragmatisch und hast eine ausgeprägte Hands-on-Mentalität. • Du lernst schnell, übernimmst gerne Verantwortung und möchtest verstehen, wie unterschiedliche Bereiche eines Unternehmens zusammenspielen. • Du kommunizierst souverän auf Deutsch (C2-Niveau) und verfügst über sehr gute Englischkenntnisse. Du erfüllst nicht alle Anforderungen? Bewirb dich trotzdem! Uns interessieren vor allem dein Potenzial, deine Lernbereitschaft und deine Fähigkeit, Dinge eigenständig voranzutreiben. Darauf kannst Du Dich freuen • Verantwortung von Anfang an: Du übernimmst eigene Aufgaben und Projekte und siehst, welchen Beitrag deine Arbeit zum Unternehmenserfolg leistet. • Eine steile Lernkurve: Du arbeitest eng mit erfahrenen Führungskräften zusammen und lernst, wie strategische Entscheidungen in der Praxis umgesetzt werden. • Business Impact: Du arbeitest an konkreten Herausforderungen und hilfst dabei, Prozesse und Ergebnisse messbar zu verbessern. • Entwicklungsmöglichkeiten: Du baust deine Fähigkeiten in Business Operations, Analyse und Projektmanagement aus und kannst Schritt für Schritt mehr Verantwortung übernehmen. • Startup Spirit & internationales Team: Dich erwarten kurze Entscheidungswege, eine offene Feedback-Kultur und Kolleginnen und Kollegen aus über 65 Nationalitäten. • Ein modernes Office: Unser Office in Berlin-Friedrichshain bietet höhenverstellbare Schreibtische, eine Tischtennisplatte und Barista-Coffee. • Deine Benefits: 29 Urlaubstage plus je ein freier Tag an Heiligabend und Silvester, Wellhub, Corporate Benefits, betriebliche Altersvorsorge und 25 % Rabatt auf Bosch Smart Home Produkte. • Gemeinsam wachsen: Freu dich auf ein strukturiertes Onboarding, ein Buddy-Programm und regelmäßige Team- und Company-Events. Du möchtest analytisch arbeiten, Verantwortung übernehmen und gemeinsam mit einem ambitionierten Team etwas bewegen? Dann freuen wir uns darauf, dich kennenzulernen! Vielfalt bei Enpal Wir bei Enpal sind stolz auf die Vielfältigkeit unseres Teams. Wir fördern Chancengleichheit und dulden keine Diskriminierung oder Belästigung. Unser Ziel ist ein respektvolles und inklusives Arbeitsumfeld, in dem alle ihr Potenzial entfalten können.

HeadwayHQI 93

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that. But we're going further. Over 90,000 providers across all 50 states run their practice on our software, serving over 2.6 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale, and building much of it with AI. We aren't just a billing layer; we are becoming the platform where care actually happens. We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. About The Role As Headway works to build a new mental healthcare system that everyone can access, we’re facing unique operational challenges and opportunities that come with growing and scaling at an unparalleled rate. We’re pushing the boundaries of the existing healthcare system so that we can fulfill our promise to providers, patients, and payers to create access to high quality providers across the nation. In order to do that, we’re building a world class operations team that enables efficiency, growth, and quality, and as a member of this team, you will have the opportunity to have a material impact on the trajectory of Headway and help define a function core to the livelihood of our business and the impact we deliver for our partners and clients. As a Business Operations Lead, you will drive complex, cross-functional initiatives that advance pod-level objectives. You'll work independently to identify opportunities, address dependencies, and ensure alignment across stakeholders - turning ambiguous problems into structured analyses, scalable processes, and clear recommendations. You'll bring analytical rigor to root-cause investigations, design workflows and tooling that improve efficiency and reliability, and own initiatives end-to-end from scoping through delivery. This role requires strong problem-solving skills, a builder's mindset toward operational design, and the ability to coordinate across teams to drive measurable outcomes. What you’ll do at Headway - Drive complex, cross-functional initiatives that advance pod-level objectives - identifying opportunities, addressing dependencies, and ensuring alignment across stakeholders. - Build and operate scalable workflows and processes (0→1) that improve efficiency, reliability, and throughput across your domain. - Leverage data tools to extract insights, validate assumptions, and inform decisions, synthesizing findings into clear recommendations that guide pod and organizational priorities. - Plan, execute, and deliver initiatives end-to-end by setting clear objectives, timelines, and success metrics – driving accountability across functions without formal authority. You’ll be great for this role if you: - You have 5+ years of experience in operational roles at high-growth companies; background in consulting, finance, or business operations preferred but not required. - You independently deconstruct complex problems into structured, testable components - and you're comfortable working through ambiguity without waiting for full clarity. - You're proficient with AI & data tools (e.g., Looker, Excel, SQL, dashboards) and use them fluently to extract insights, validate assumptions, and streamline workflows. - You design systems with scale in mind - anticipating bottlenecks, iterating based on feedback, and codifying learnings into playbooks and standards. - You coordinate resources and align priorities across teams, building trust through transparency, accountability, and clear communication. - You take calculated risks and make decisions that advance pod objectives, anticipating downstream impacts before taking action. - You're motivated by the opportunity to make an impact on one of our generation's defining problems: affordable mental healthcare. We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview. Headway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.

WiseHQI 81

Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . Job Description We are seeking a Head of Business Operations to serve as the regional operational engine and strategic lead for Wise Platform in North America. In this high-visibility leadership role, you will step into a critical environment to transform regional partner operations, turning and keeping operational metrics consistently "green" and transitioning manual workflows into automated infrastructure. Your role entails balancing high-level regional strategy with hands-on execution. You will drive cross-functional alignment across product, compliance, and core servicing teams (KYC, Support, Payment Operations), directly lead an established Partner Operations team, and partner with commercial leads to scale operating models for new banking and enterprise partners. Responsibilities • Regional Operational Governance & Turnaround: Own regional servicing performance and SLAs across North America, performing deep-dive diagnostic assessments to isolate root causes and restore distressed partner operations. • Cross-Functional Influence Without Authority: Establish matrix leadership over non-direct reporting servicing domains (Payment Operations, Enterprise Support, KYC/FinCrime, Compliance) to align roadmaps, capacity planning, and SLA prioritization. • Product & Engineering Alignment: Build rigorous, data-driven ROI business cases comparing operational capacity trade-offs against engineering hours to convince Product teams to automate systemic operational bottlenecks and case-routing flaws. • Customer Success Management: Directly lead, mentor, and scale an established team of 4–5 Partner Operations Managers, steering regional operations away from reactive firefighting toward structured, long-term scalable partnerships. • Commercial Integration & Scaling: Partner with regional Commercial, Deal-Flow, and Delivery teams to build scalable operational frameworks and incubate setups for new enterprise clients and platform feature launches. • Incident & Escalation Management:  Serve as the senior operational escalation point for Tier 1 bank partners during high-stakes situations, structuring post-mortems and preventative frameworks to systematically eliminate repeating operational failures.   Qualifications • 8+ Years of Fintech & Payments Operational Leadership: Proven track record of managing and scaling operations within fintechs, regulated financial services, or tech corporations housing a dedicated payments arm. • Proven SLA & Metric Turnaround: Documented experience independently owning complex operational KPIs (resolution time, handling time, quality scores) and executing turnarounds from "red" to "green". • Matrixed Leadership Across Regulated Domains: Demonstrated ability to navigate matrix organizations and drive operational alignment across non-direct reporting teams (technical KYC, FinCrime, Compliance, Product) without direct line authority. • Data Literacy & Business Case Modeling: Proficiency with data analytics dashboards and spreadsheets to conduct cost-per-service analyses and build persuasive ROI cases for Product and Engineering investment. • Enterprise Partner Depth & Incident Management: Deep operational experience handling high-stakes enterprise/banking relationships, backend payment workflows, cross-border infrastructure, and structuring root-cause post-mortems. • Strategic & Methodical Problem-Solving: Ability to cut through operational noise, maintain long-term platform strategy, and establish scalable operating frameworks amid day-to-day business-as-usual noise. Additional Information This is a hybrid position located in New York City, New York , and not fully remote (minimum 3 days at office).  Interested? Find out more: 👋  Wise Platform: who we are, what we do 👀  How we work: a practical guide ⚙️  The Wise Tech Stack, 2022 Edition For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit  Wise.Jobs . Keep up to date with life at Wise by following us on  LinkedIn  and  Instagram .

SmartsheetHQI 83

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking a dynamic, analytical Sr. Manager, Strategy and Business Operations to drive strategy, execution and growth for Brandfolder by Smartsheet. As the General Managers's right hand, you'll enable strategic decision-making, run operations and help drive transform strategic goals into measurable outcomes in a high-visibility, high-accountability, high-velocity role. Brandfolder is at a pivotal moment, transforming our value proposition, GTM, and product lineup for the agentic era, and you will use sharp business acumen and emotional intelligence to help turn goals into results. YOU WILL Strategy Planning and Operations • Partner with the GM to build strategic plans - product strategy, roadmap, revenue retention, growth and customer value delivery • Lead the annual strategic and financial planning process, connecting workstreams across Product, Finance, and GTM • Partner with Revenue Operations to track OKRs, initiative progress, and key adoption, retention, and growth metrics (including dashboards) throughout the year. • Help define pricing strategy and ratecards. Leadership Team Operations • Serve as thought partner and force multiplier to the leadership team, keeping their time and decisions focused on the highest-leverage priorities. • Own the leadership operating system — staff meetings, offsites, MBRs, and board or executive touchpoints — ensuring each is purposeful and followed up on. • Prepare board, leadership, and investor materials, including narrative, structure, and supporting data. • Partner with Finance and Revenue Operations on budget and headcount planning, and support the coordination and reporting needs of global product and tech leaders without slowing functional velocity. Communications and Culture • Build team-wide communications rituals — intranet, newsletter, town halls — and a regular cadence of R&D and company-wide blogs and presentations that drive shared understanding of strategy. • Monitor organizational health signals (sentiment, retention risk, cross-functional friction) and proactively surface them with recommended actions. • Craft and deliver key communications and presentations, including speaking engagements and leadership updates, that support internal and external alignment. • Run point on cross-functional projects and establish a standardized change management approach for transformation initiatives. Data Analytics & Insights • Build financial models and growth models to guide investment decisions. • Diagnose marketing and sales funnel conversion issues and make the right recommendations • Analyze customer behavior to shape product prioritization • Define the key metrics and build the right dashboards YOU HAVE • 8+ years in strategy, operations experience in a SaaS business; management consulting or equivalent required, MBA preferred. • A proven track record building, scaling, and refining strategy and programs for complex businesses. • Excellent communication and stakeholder management skills across all organizational levels. • Experience with organizational design, organizational behavior, and leadership or team development. • Strong data analysis skills — using metrics to guide decisions and continuous improvement — with meticulous attention to detail across multiple concurrent projects. Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

Cisco SystemsHQI 83

Who We Are The Strategy, Planning & Operations team for Global Velocity Sales is the strategic engine behind one of Cisco's fastest growing sales teams driving growth and new logos for the company. The team operates at the intersection of strategy, analytics, and operations - developing go-to-market frameworks, running independent analyses, and providing sales operations design and support. What You’ll Do This is a global role focused on the facilitation and execution of new year readiness, ongoing sales operations support and Run-Rate predictive forecasting for the SMB and GVS sales populations. In this position, you will collaborate on the planning, execution, and operational management of global sales programs that support our go-to-market strategy. You will work with internal stakeholders to align the design and improvement of sales processes using automation across sales tools and reporting systems. Key Responsibilities: • Global governance, design, stakeholder alignment, and operational support of Run-Rate predictive forecasting • Maintaining and improving CRM data hygiene to support scalability • Gather, organize and review operational data • Supporting the automation of routine sales processes • Develop and deliver both informational and decision-seeking reports, analyses and/or presentations • Building strong working relationships across sales, analytics, finance, and operations teams to support planning and execution • Applying a foundational understanding of Cisco’s go-to-market strategy to contribute to team direction Required Skills: • Sales planning and operations professional with a minimum of 5 years of proven experience • Bachelors or equivalent required • You have experience working globally within cross-functional, collaborative environments and quickly adapt and respond to changes in those environments • Exceptional analytical skills, capable of analyzing multiple sources of information and evaluating alternative solutions to determine the best path forward • Consistent strong performer with a can-do approach • Able to simplify and clarify processes, understand their dependencies, and drive continuous improvement • Provides a pragmatic approach to challenges and complexity, with a strong willingness to continuously learn • Extensive knowledge of Cisco’s business sales operations processes and tools • Excellent written and verbal communication skills with the ability to articulate complex ideas and strategies to individuals at all levels of the organization • Proficient in advanced Excel and strong PowerPoint skills Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

GrabHQI 83

Company Description About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.   Get to know our Team: • The Grab Driver Acquisition and Onboarding Department is responsible for onboarding and recruiting new driver and rider-partners in the platform. This team designs, creates and owns the processes to ensure smooth driver/ rider application experience in the driver onboarding journey and ensure that new riders are set up for success. This team is also responsible for attracting and recruiting new drivers to join Grab and MoveIt via leveraging various channels, campaigns, and avenues to reach potential target audience to join the growing rider base of Grab and MoveIt. You will get a chance to work directly with progressive thinkers with various teams -- operations, marketplace, marketing departments, training, safety, and driver communities to help shape the driver's early lifecycle journey. Job Description Get to know the Role: We are seeking a dynamic and results-driven Operations Specialist with a keen focus on data, analytics and process improvement. In this role, you will be part of the team responsible for attracting, recruiting, and onboarding new drivers in the Grab/ MoveIt platform. This position requires someone who is excellent at designing and executing projects, keen on finding the right processes, tools and technologies to make the work measurable and efficient to further improve the acquisition and onboarding experience. The individual must have the ability to program through multiple languages, think strategically, problem solve effectively, as well as the grit and attention to detail to deep dive into certain topics as required. The right candidate should be innovative and can effectively implement various solutions that help cater to the business need for optimization. You will have the opportunity to standardize workflows, scale operations and become part of actively growing the rider-base and business of MoveIt.   You will collaborate closely with onground ops team, driver marketing teams, marketplace teams for cross-functional projects.   The day-to-day activities include: • Project Management and Documentation • Support in assessing the feasibility and requirements of projects • Jointly develop project plans related to design, execution and control stages of the project • Executes in/external projects (including adhoc activities) through a structured and collaborative approach; according to agreed requirements while ensuring flexibility to adapt to in/external factors. • Escalate and resolve roadblocks when needed to deliver outcomes in a timely manner • Maintain thorough documentation of processes, procedures, and changes. Ensure all documentation is up-to-date and accessible. • Develop training materials and conduct workshops to educate employees on new processes and best practices. Provide ongoing support and guidance as needed. • Cross-functional and cross-vertical collaboration: • Work closely with department heads, team members, and stakeholders to gather requirements, understand challenges, and gain support for process improvements. • Support designing solutions to complex business problems and gather requirements from relevant partners (direct and indirect stakeholders). • Foster and strengthen a culture of cross-functional and cross-vertical collaboration on project planning, execution and feedback loops. • Understand the needs of the business and the design of the software applications being utilized within the company • Automation of Manual Processes: • Design and develop software solutions in support of automation software, and serve as a technical resource for the automation team • Design, develop, test, and deploy software engineering solutions • Determine and Utilize the right software application to optimize manual work • Manage automation software development projects, develop and maintain automation software standards, and gather business requirements, perform feasibility studies, and prototype solutions. • Assist with the creation of automation prototypes. • Data Analytics: • Utilize data analysis techniques to identify trends, root causes of issues, and measure the impact of process changes. • Create dashboards to be able to measure acquisition funnel and onboarding initiatives • Analyze data to come up with data-driven solutions and improvements in ops processes • Support in performing analyses to enable data-driven decision making • Process Improvement: • Evaluate existing processes, identify areas for improvement, and analyze performance metrics to understand current inefficiencies and opportunities. • Apply data insights to develop and propose strategies to enhance processes, increase productivity, and improve quality of acquisition efforts and onboarding processes. Implement process changes and track their effectiveness. • Lead and manage process improvement projects from inception to completion, ensuring projects are delivered on time, within scope, and within budget. • Integrate measurement mechanisms to processes for easier data management and monitoring • Foster a culture of continuous improvement by staying informed about industry trends, best practices, and new technologies. Promote innovative thinking and problem-solving. Qualifications • Minimum of a Bachelor's Degree in manufacturing engineering, industrial engineering, electrical engineering, mechanical engineering or similar field • 2+ years of experience in automation or data analytics • 2+ years of experience with supply chain, project management, or process improvement • Proficiency in Power BI, SQL, and Python • Proficiency in Microsoft Office and Google Sheet • Solid understanding of computer programming and software development • Ability to troubleshoot and perform system tests • Strong leadership and innovative problem-solving skills • Excellent organizational skills and attention to detail • Creative thinking skills • Excellent verbal and written communication skills • Strong analytical skills • Excellent communication and interpersonal skills. • Ability to work independently and meet recruitment targets. • Ability to keep up with the latest technologies • A desire to continually upgrade technical knowledge • Must be knowledgeable about transport, cars and the automotive and transport industry • Excellent written and verbal communication skills. Fluent in speaking, writing in both Filipino and English language • Attention to detail and accuracy. Problem analysis and problem-solving skills. • Excellent time management skills. Proactive and self-starters, and has a high degree of personal responsibility. Enjoy working as part of a team. • Comfortable multi-tasking as a key player on a variety of projects (if necessary.) • Handle themselves in a pleasant, personable manner (in-person, phone, and email.) Additional Information Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: • We have your back with Term Life Insurance and comprehensive Medical Insurance. • With GrabFlex, create a benefits package that suits your needs and aspirations. • Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. • Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours What We Stand For at Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

GrabHQI 74

Get to know the Role: We are seeking a dynamic and results-driven Operations Specialist with a keen focus on data, analytics and process improvement. In this role, you will be part of the team responsible for attracting, recruiting, and onboarding new drivers in the Grab/ MoveIt platform. This position requires someone who is excellent at designing and executing projects, keen on finding the right processes, tools and technologies to make the work measurable and efficient to further improve the acquisition and onboarding experience. The individual must have the ability to program through multiple languages, think strategically, problem solve effectively, as well as the grit and attention to detail to deep dive into certain topics as required. The right candidate should be innovative and can effectively implement various solutions that help cater to the business need for optimization. You will have the opportunity to standardize workflows, scale operations and become part of actively growing the rider-base and business of MoveIt.   You will collaborate closely with onground ops team, driver marketing teams, marketplace teams for cross-functional projects.   The day-to-day activities include: Project Management and Documentation Support in assessing the feasibility and requirements of projects Jointly develop project plans related to design, execution and control stages of the project Executes in/external projects (including adhoc activities) through a structured and collaborative approach; according to agreed requirements while ensuring flexibility to adapt to in/external factors. Escalate and resolve roadblocks when needed to deliver outcomes in a timely manner Maintain thorough documentation of processes, procedures, and changes. Ensure all documentation is up-to-date and accessible. Develop training materials and conduct workshops to educate employees on new processes and best practices. Provide ongoing support and guidance as needed. Cross-functional and cross-vertical collaboration: Work closely with department heads, team members, and stakeholders to gather requirements, understand challenges, and gain support for process improvements. Support designing solutions to complex business problems and gather requirements from relevant partners (direct and indirect stakeholders). Foster and strengthen a culture of cross-functional and cross-vertical collaboration on project planning, execution and feedback loops. Understand the needs of the business and the design of the software applications being utilized within the company Automation of Manual Processes: Design and develop software solutions in support of automation software, and serve as a technical resource for the automation team Design, develop, test, and deploy software engineering solutions Determine and Utilize the right software application to optimize manual work Manage automation software development projects, develop and maintain automation software standards, and gather business requirements, perform feasibility studies, and prototype solutions. Assist with the creation of automation prototypes. Data Analytics: Utilize data analysis techniques to identify trends, root causes of issues, and measure the impact of process changes. Create dashboards to be able to measure acquisition funnel and onboarding initiatives Analyze data to come up with data-driven solutions and improvements in ops processes Support in performing analyses to enable data-driven decision making Process Improvement: Evaluate existing processes, identify areas for improvement, and analyze performance metrics to understand current inefficiencies and opportunities. Apply data insights to develop and propose strategies to enhance processes, increase productivity, and improve quality of acquisition efforts and onboarding processes. Implement process changes and track their effectiveness. Lead and manage process improvement projects from inception to completion, ensuring projects are delivered on time, within scope, and within budget. Integrate measurement mechanisms to processes for easier data management and monitoring Foster a culture of continuous improvement by staying informed about industry trends, best practices, and new technologies. Promote innovative thinking and problem-solving. Minimum of a Bachelor's Degree in manufacturing engineering, industrial engineering, electrical engineering, mechanical engineering or similar field 2+ years of experience in automation or data analytics 2+ years of experience with supply chain, project management, or process improvement Proficiency in Power BI, SQL, and Python Proficiency in Microsoft Office and Google Sheet Solid understanding of computer programming and software development Ability to troubleshoot and perform system tests Strong leadership and innovative problem-solving skills Excellent organizational skills and attention to detail Creative thinking skills Excellent verbal and written communication skills Strong analytical skills Excellent communication and interpersonal skills. Ability to work independently and meet recruitment targets. Ability to keep up with the latest technologies A desire to continually upgrade technical knowledge Must be knowledgeable about transport, cars and the automotive and transport industry Excellent written and verbal communication skills. Fluent in speaking, writing in both Filipino and English language Attention to detail and accuracy. Problem analysis and problem-solving skills. Excellent time management skills. Proactive and self-starters, and has a high degree of personal responsibility. Enjoy working as part of a team. Comfortable multi-tasking as a key player on a variety of projects (if necessary.) Handle themselves in a pleasant, personable manner (in-person, phone, and email.) Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours What We Stand For at Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

PaytmHQI 90

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy using technology. Role Overview We are looking for a highly accomplished, execution-focused General Manager — Travel Business Operations to lead end-to-end service operations, team performance, vendor ecosystems, and process delivery across Paytm’s Travel vertical (Flights, Bus, Hotels). In this leadership role, you will be directly responsible for driving operational excellence, enforcing strict Service Level Agreements (SLAs), managing large-scale internal and outsourced operations teams, and optimizing cost structures across business operations. You will act as the operational anchor connecting frontline execution directly with executive leadership. Key Responsibilities 1. Core Service Operations & SLA Governance End-to-End Operational Execution: Direct day-to-day business operations across Travel verticals (Flights, Bus, Hotels), ensuring seamless execution, high customer satisfaction, and service continuity. SLA & Performance Management: Set, monitor, and enforce strict operational KPIs and service delivery SLAs (TAT, FCR, Quality Scores, CSAT/NPS) across all customer touchpoints. Cost & Budget Optimization: Evaluate operational budgets, control unit operational costs, and identify cost-efficiency initiatives to maximize operational ROI in line with the Annual Operating Plan (AOP). 2. Large Team Leadership & Capacity Planning People Management: Lead, mentor, and build high-performing operational leaders (Managers, Team Leads, and Operations Executives), fostering a culture of accountability and continuous performance improvement. Resource & Capacity Planning: Direct workforce planning, shift alignment, and seasonal ramping to handle volume spikes and ensure smooth operational throughput during peak travel periods. Performance Reviews & Governance: Conduct regular operational performance reviews, establish clear individual and team deliverables, and manage performance benchmarks across all operational tiers. 3. Vendor Management & Partner Governance Outsourced Partner Governance: Oversee third-party vendor operations, partner call centers, and BPO relationships to ensure strict alignment with Paytm’s operational guidelines and quality standards. Vendor Contract & Billing Audits: Manage partner SLAs, audit vendor billing against delivery metrics, and drive continuous improvement programs across vendor partners. 4. Process Excellence, Escalation Management & Risk Control Process Optimization: Audit existing operational workflows, identify operational bottlenecks, and streamline process steps to eliminate service delays and reduce manual re-work. Customer Escalations & Crisis Management: Handle critical, high-severity operational escalations, establishing clear root cause analysis (RCA) and corrective action plans to prevent recurrence. Risk & Quality Assurance: Establish robust maker-checker controls, quality audit frameworks, and compliance checks across all operational transactions. Candidate Qualifications & Requirements Education: Graduate/Post-Graduate degree in Operations Management, Business Administration (MBA preferred), or related fields. Experience: 10–14+ years of overall experience leading large-scale Customer Operations, Service Delivery, or Business Operations within fast-paced E-commerce, BPO/KPO, or Travel sectors (Travel industry experience highly preferred). Leadership & Team Size: Proven track record of directly and indirectly managing large, multi-tiered operations teams (100+ span of control) and vendor networks. Operational Execution: Deep expertise in vendor management, SLA enforcement, workforce forecasting, and operational turnaround management. Stakeholder Management: Outstanding communication and leadership skills, with demonstrated experience delivering operational reviews and strategic updates to C-suite and executive stakeholders. Why Join Us: 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager

PaytmHQI 89

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy using technology. Role Overview We are looking for a highly accomplished, execution-focused General Manager — Travel Business Operations to lead end-to-end service operations, team performance, vendor ecosystems, and process delivery across Paytm’s Travel vertical (Flights, Bus, Hotels). In this leadership role, you will be directly responsible for driving operational excellence, enforcing strict Service Level Agreements (SLAs), managing large-scale internal and outsourced operations teams, and optimizing cost structures across business operations. You will act as the operational anchor connecting frontline execution directly with executive leadership. Key Responsibilities 1. Core Service Operations & SLA Governance End-to-End Operational Execution: Direct day-to-day business operations across Travel verticals (Flights, Bus, Hotels), ensuring seamless execution, high customer satisfaction, and service continuity. SLA & Performance Management: Set, monitor, and enforce strict operational KPIs and service delivery SLAs (TAT, FCR, Quality Scores, CSAT/NPS) across all customer touchpoints. Cost & Budget Optimization: Evaluate operational budgets, control unit operational costs, and identify cost-efficiency initiatives to maximize operational ROI in line with the Annual Operating Plan (AOP). 2. Large Team Leadership & Capacity Planning People Management: Lead, mentor, and build high-performing operational leaders (Managers, Team Leads, and Operations Executives), fostering a culture of accountability and continuous performance improvement. Resource & Capacity Planning: Direct workforce planning, shift alignment, and seasonal ramping to handle volume spikes and ensure smooth operational throughput during peak travel periods. Performance Reviews & Governance: Conduct regular operational performance reviews, establish clear individual and team deliverables, and manage performance benchmarks across all operational tiers. 3. Vendor Management & Partner Governance Outsourced Partner Governance: Oversee third-party vendor operations, partner call centers, and BPO relationships to ensure strict alignment with Paytm’s operational guidelines and quality standards. Vendor Contract & Billing Audits: Manage partner SLAs, audit vendor billing against delivery metrics, and drive continuous improvement programs across vendor partners. 4. Process Excellence, Escalation Management & Risk Control Process Optimization: Audit existing operational workflows, identify operational bottlenecks, and streamline process steps to eliminate service delays and reduce manual re-work. Customer Escalations & Crisis Management: Handle critical, high-severity operational escalations, establishing clear root cause analysis (RCA) and corrective action plans to prevent recurrence. Risk & Quality Assurance: Establish robust maker-checker controls, quality audit frameworks, and compliance checks across all operational transactions. Candidate Qualifications & Requirements Education: Graduate/Post-Graduate degree in Operations Management, Business Administration (MBA preferred), or related fields. Experience: 10–14+ years of overall experience leading large-scale Customer Operations, Service Delivery, or Business Operations within fast-paced E-commerce, BPO/KPO, or Travel sectors (Travel industry experience highly preferred). Leadership & Team Size: Proven track record of directly and indirectly managing large, multi-tiered operations teams (100+ span of control) and vendor networks. Operational Execution: Deep expertise in vendor management, SLA enforcement, workforce forecasting, and operational turnaround management. Stakeholder Management: Outstanding communication and leadership skills, with demonstrated experience delivering operational reviews and strategic updates to C-suite and executive stakeholders. Why Join Us: 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager

Turner & TownsendHQI 83

Company Description 세계 최대 상업용 부동산 기업인 CBRE의 1999년 한국 법인 설립 이후 Project Management 팀은 CBRE의 대표적인 전문 컨설팅 비즈니스로 자리잡아 왔습니다.  2021년 CBRE가 Turner & Townsend의 최대 지분을 인수, 보유한 이후 두 개의 비즈니스를 성공적으로 운영해왔으며 양사 간 전략적 파트너십의 일환으로 2025년 1월 비즈니스 통합을 완료하고 한국에서는 2025년 4월 1일부로 Turner & Townsend PJM 한국 법인을 설립하였습니다.   Turner & Townsend는 전문 프로젝트 관리와 비용 관리 역량을 보유하여 세계 어디에서나 업계를 선도하고 있습니다. Turner & Townsend 만의 차별화된 서비스와 뛰어난 전문성을 바탕으로 투자자, 운용사, 일반 기업 등 다양한 고객들의 높은 수준의 기대와 목표를 충족하는 통합 솔루션을 제공하고 발전시켜 나가는 데에 비전을 두고 있습니다.   Job Description Job Summary  The Business Operations & Administration Coordinator will provide administrative, operational, and finance support to the Turner & Townsend Project Management (PJM) Korea team. The role is responsible for ensuring efficient day-to-day business operations, supporting internal governance processes, coordinating office administration activities, and assisting with finance-related administration including invoicing and coordination with internal and/or external advisors.  This position will be based at the CBRE / Turner & Townsend PJM Korea office.  Key Responsibilities  Business Operations & Administration  • Provide administrative support to the business to ensure smooth day-to-day operations.  • Support senior management with travel arrangements and entertainment requests.  • Coordinate and organize team meetings, workshops, and company events.  • Manage general office administration activities, including office supplies, vendor coordination, and facility-related matters.  • Maintain business records, documents, and filing systems in accordance with company policies.  • Support internal governance, reporting, and operational compliance requirements.  • Ensure administrative tasks are completed accurately, efficiently, and within agreed timelines.  Finance & Invoicing Support  • Support the preparation and issuance of client invoices and tax invoices in accordance with company procedures and local regulations.  • Assist with accounts receivable and payment tracking to ensure timely collection and reporting.  • Support finance administration activities through the use of internal financial systems and reporting tools.  • Support financial governance processes and ensure appropriate controls are maintained.  • Identify and implement process improvements to enhance efficiency, accuracy, and compliance.  Contracts & Client Support  • Assist with contract reviews and risk management processes through Turner & Townsend systems.  • Support client onboarding procedures and compliance documentation requirements.  Executive Support  • Provide day-to-day administrative support to the Head of PJM Korea and senior leadership team.  • Support domestic and international business travel arrangements when required.  • Assist with translation and interpretation of business documents and communications between Korean and English.  Qualifications Education & Experience  • Bachelor's degree in Business Administration, Operations, Accounting, or a related field.  • Minimum 1–2 years of experience in business administration, office management, finance administration, or a similar role.  • Experience supporting invoicing, finance administration, or accounting processes is preferred.  • Experience working in an international business environment is an advantage.  Skills & Competencies  • Strong organizational skills with excellent attention to detail.  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.  • Proactive, collaborative, and service-oriented mindset.  • Strong problem-solving and coordination skills.  • Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.  • Excellent written and verbal communication skills in Korean and English.  Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.  Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at www.turnerandtownsend.com/ #LI-MS1 Join our social media conversations for more information about Turner & Townsend and our exciting future projects:  Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.  Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. 

AmgenHQI 83

Career Category Administrative Job Description Join our team at AMGEN Capability Center Portugal, consistently recognized among the top companies in the Best Workplaces™ ranking by Great Place to Work® in Portugal. In 2026, we were once again distinguished as one of the top Best Workplaces in the country (category 201–500 employees), reinforcing our commitment to an exceptional employee experience and workplace culture. We are a team of over 500 talented individuals, spanning more than 30 functions and areas of expertise, and representing over 40 nationalities. Together, we bring diverse perspectives and professional backgrounds to help shape the future of healthcare through innovation and technology. This is your opportunity to explore a world of possibilities across areas such as Data & Analytics, Digital, Technology & Innovation, Cybersecurity, R&D Operations, Global Distribution, Finance, Regulatory Affairs, General & Administrative, Human Resources, and many more. Located in the heart of Lisbon, our AMGEN office fosters a culture of innovation, excellence, and purpose. Come thrive with us at AMGEN, supporting our mission To Serve Patients. What we do at AMGEN matters in people’s lives. FRENCH SPEAKING BUSINESS OPERATIONS COORDINATOR In this role, you will deliver defined support activities with growing independence across administrative, diary, meeting, and contracting processes. You will apply established procedures, use required business systems, and ensure work is completed accurately and in line with compliance expectations. What You Will Do • Deliver agreed Business Enablement support activities in line with documented processes • Coordinate calendars, meetings, travel, expenses, documentation, and stakeholder communications as applicable • Support contract management, vendor management, PO creation and tracking, invoice routing, and records maintenance as applicable • Execute activities in relevant systems accurately and on time • Follow policies and procedures and complete required checks before submission or closure • Identify operational issues and escalate them in line with business requirements • Maintain strong service quality, responsiveness, and professionalism • Contribute to team improvements and knowledge sharing Functional Emphasis Admin & Diary: Coordinate calendars, meetings, travel, expenses, onboarding support, workspace logistics, and administrative workflows Meetings & Contracting: Support activity review, approval, contract workflows, payments, vendor data, PO lifecycle activities, invoice processing, disclosure support, and audit readiness WIN WHAT WE EXPECT OF YOU • Established knowledge of core administrative or operational support processes • Working knowledge of relevant systems and tools such as Outlook, Teams, Word, Excel, Concur, SAP, Ariba, Supplier App, or contract workflow tools • Ability to prioritize routine and moderately complex tasks within agreed guidelines • Strong attention to detail, service orientation, and compliance mindset Basic Qualifications • Fluency in French and English, both in written and verbal communication. • Associate's degree and relevant support experience, or high school diploma and equivalent administrative experience • Experience in administrative, operational, service delivery, or coordination work • Working knowledge of Microsoft Office tools • Strong organization skills and attention to detail Preferred Qualifications • Experience with Concur, SAP, Ariba, Supplier App, contract workflow tools, or similar systems • Experience working in a regulated or process driven environment • Ability to manage routine and moderately complex tasks with minimal supervision Successful Profile • Delivers consistent quality and follows process discipline • Builds credibility through reliability, responsiveness, and accuracy • Demonstrates a strong service mindset and sound judgment within defined guidelines • Ability to do repetitive tasks • Ability to stay calm under pressure • Administrative profile THRIVE WHAT YOU CAN EXPECT OF US As we work to develop treatments that take care of others, we also care deeply for our teammates’ well-being and growth. · Vast opportunities to learn, develop, and move up and across our global organization. · Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act. · Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth, and career benefits. · Flexible work arrangements. APPLY NOW Objects in your future are closer than they appear. Join us. CAREERS.AMGEN.COM EQUAL OPPORTUNITY STATEMENT AMGEN is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. . Salary Range 21 822,05 EUR - 29 523,95 EUR

HP IncHQI 83

Business Operations & Customer Delivery Intern Description - About Us Innovation is in HP’s DNA. From our origins in a Palo Alto garage in 1939, to our current position as one of the world’s leading technology companies, HP has grown to become a leader in technology and corporate culture, inspiring innovators, and entrepreneurs around the globe. HP brings together a portfolio that spans printing, personal computing, software, and services to serve more than 1 billion customers in over 170 countries. We are committed to fostering a diverse and inclusive workplace that attracts exceptional talent and to supporting our employees to succeed at all levels. We dream in over 35 languages and share one mission: to engineer experiences that amaze. The Program: Our future success depends on the innovation and fresh ideas students bring to HP, inc. We are hiring students with a diverse set of skills and experiences to join us, across the different organizations that make us HP, inc. Our intern program is intended to enhance your overall learning experience, give you an opportunity to make an impact, have some fun, and meet great people along the way. Join us for a 1-year paid internship designed to let you apply your classroom learnings to real world challenges. Our internships have a thoughtful balance of networking, executive speakers, community involvement, big meaty projects (no paper filing here!) and fun! The Team: HP Solutions (HPS) is a global organization within HP that helps customers unlock the full value of their technology investments through innovative solutions, services, and support. Leveraging HP's industry-leading portfolio of computing, print, and collaboration technologies, HPS enables organizations to create productive, connected, and secure workplace experiences. From deployment and lifecycle management to customer support and digital workplace solutions, HPS partners with customers at every stage of their technology journey to drive business outcomes, enhance employee experiences, and accelerate innovation. Education and Experience Required: • Currently enrolled in a four-year college and graduating with a bachelor's degree in February 2028 • Must be enrolled full time at an accredited university. Preferred Majors/Programs: • Business Administration • Finance • Economics • Industrial Engineering • Business Analytics • Data Analytics • Project Management Preferred Knowledge and Skills: • Strong analytical and problem-solving skills. • Ability to work with business, operational, and financial data. • Good knowledge of Microsoft Excel and reporting tools. • Ability to interpret data and translate findings into clear business insights. • Strong organizational skills and attention to detail. • Effective written and verbal communication skills in English. • Ability to collaborate effectively with cross-functional and global teams. • Interest in business operations, customer delivery, financial analysis, and continuous improvement. • Interest in automation, AI, and digital solutions that improve productivity and business processes. We are looking for visionaries who are ready to make an impact on the way the world works. At HP, the future is yours to create. Thanks for taking the time to review our job, if you think it is a match to your knowledge and interests please apply today— we are eager to learn more about you. Job - Administration Schedule - Full time Shift - No shift premium (Costa Rica) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal "

SoFiHQI 89

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. About the Role We’re looking for a Senior Data Analyst to join the Business Intelligence team supporting Operations at SoFi. In this role, you will be the analytical engine supporting various Operations functions and initiatives, translating complex operational data into the insights and narratives that drive performance, service quality, and member experience. This role sits within a broader data organization and supports stakeholders across Frontline and Backline Operations Teams, Workforce Management, and Customer Experience teams. You will help operational leaders better understand performance and identify bottlenecks by architecting comprehensive reporting frameworks and performing deep-dive diagnostic analyses to uncover the 'why' behind our metrics. You will work across a diverse spectrum of operational datasets—including omnichannel contact data, IVR and chatbot interactions, customer experience (CX) sentiment metrics, and agent productivity performance. This is a strong fit for someone who thrives at sitting in the intersection of business operations and data analytics. You have a talent for building deep partnerships to understand operational needs, a passion for building reporting and analytical frameworks from the ground up, and a track record of leveraging modern AI tools to work faster and smarter to pave the strategic roadmap for our Operations team. What You’ll Do Serve as a thought partner to leadership — helping define what operational excellence looks like through data. Act as a reporting leader for Operations, setting standards for how SoFi measures, monitors, and improves the member experience through data . Own and drive reporting roadmaps, ensuring consistency, data accuracy, and scalability. Partner with Operations and CX leaders to define, monitor, and evolve key performance indicators (KPIs) that align with service excellence and business objectives. Lead the design, automation, and maintenance of Tableau reporting suite for Operations stakeholders, establishing a scalable 'source of truth' for operational performance and member experience metrics. Partner with Data Engineering to define business logic and data requirements, ensuring that upstream data collection is structured to support accurate, scalable downstream analytics. Develop reporting frameworks that unify data from multiple sources ( ex. customer experience metrics, contact center systems, agent productivity tracking, workforce management, and survey tools ) into cohesive, actionable insights. Lead deep-dive diagnostic analyses—including variance and root cause investigations—to uncover performance drivers and identify opportunities to reduce member friction or operational inefficiency. Leverage cutting-edge AI tools (such as Claude, Cursor, ChatGPT, and AI coding assistants) to accelerate analytical workflows, automate query/script building, and deliver faster, smarter insights. Proactively identify emerging trends and 'unknown unknowns' within operational data to alert leadership of risks or opportunities before they impact member experience or SLAs. Translate analytical findings into strategic recommendations that influence process design, workforce planning, and continuous improvement initiatives. Lead data storytelling efforts, ensuring insights are communicated clearly and persuasively to both technical and non-technical audiences. Collaborate with Product, Engineering, Data Science, and other BI teams to enhance data accessibility and automate recurring analytics. Mentor junior analysts and cross-functional partners on best practices for data-driven performance management, visualization, and AI-assisted analytics . What You’ll Need Bachelor’s degree in Analytics, Statistics, Economics, Engineering, or a related quantitative field (Master’s preferred). 5+ years of experience in data analytics, operations analytics, or business intelligence—ideally within a high-growth FinTech or regulated financial environment. Proven experience analyzing complex operational datasets, such as contact data, customer experience data, and agent productivity metrics. Advanced SQL skills with the ability to write complex, performant queries to extract insights from large-scale data warehouses. Advanced proficiency in Tableau (highly preferred) or other visualization tools (Looker, Power BI) to build scalable, automated dashboarding suites. Demonstrated ability to be on the leading edge of modern AI analytics tools (e.g., Claude, Cursor, ChatGPT) to optimize workflows, code more efficiently, and deliver impactful insights faster. Proven track record of “building from the ground up”—specifically designing new reporting frameworks, defining KPIs, and establishing data "sources of truth." Elite communication and storytelling skills, with the ability to simplify complex data and influence non-technical stakeholders and leadership. Strong business acumen and a passion for improving member experiences through data-driven decision-making. Comfort navigating ambiguity and working in fast-paced environments with evolving priorities and cross-functional dependencies. Nice to Have Experience in business banking, commercial banking, or fintech with an understanding of lending, payments, or risk operations. Familiarity with operational performance management, workforce planning, service operations, risk operations, or process optimization. Experience working in regulated environments with attention to governance, controls, and auditability. Familiarity with Python, R, or other analytical tools. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. We are unable to accommodate remote work from Hawaii, Alaska or Puerto Rico at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

PaytmHQI 90

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy using technology. Role Overview We are looking for a strategic and tech-forward General Manager — Travel Business Operations to lead operational strategy, business analytics, CRM workflows, and AI-driven automation across Paytm’s Travel vertical (Flights, Bus, Hotels). In this leadership role, you will bridge the gap between operational execution, technology infrastructure, and executive decision-making. You will be responsible for scaling operations, optimizing ROI on key initiatives, driving enterprise CRM transformations, and deploying agentic AI solutions to enhance both customer experience and frontline team productivity. Key Responsibilities 1. Data Analytics & Business Performance Operational Performance Tracking: Architect, automate, and manage MetaQL and Apache Superset dashboards to monitor core operational KPIs, service levels, and business health. Impact & ROI Evaluation: Perform deep-dive evaluations on the financial impact and ROI of business initiatives, actively contributing data-driven insights to the Annual Operating Plan (AOP). Management Reporting & Data Governance: Standardize executive reporting suites, ensuring central-level dataset changes and limitations are seamlessly governed and reflected across operational dashboards. MetaQL Integration: Lead MetaQL enablement across business units to democratize data access and elevate self-serve analytical capabilities. 2. Enterprise CRM Management & Workflow Optimization Enterprise CRM Migration: Lead end-to-end CRM migration strategies, ensuring zero operational downtime, system parity, and business continuity. Process Automation: Continuously identify operational bottlenecks and implement workflow automations to improve turnaround times and reduce manual intervention. Vendor & In-House Operations Oversight: Establish governance and operational oversight across internal teams and third-party vendor partners to enforce high execution standards. Real-Time CRM Reporting: Build and scale live CRM reporting mechanisms to bypass data warehouse latency and empower real-time decision-making. Workflow Management: Design, audit, and optimize complex CRM routing and customer journeys to maximize process efficiency. 3. AI Bot Integration, Prompt Engineering & Maker-Checker Governance Conversational & Agentic AI Deployment: Drive the integration of conversational AI and agentic platforms across customer support and operational workflows. System Prompt Engineering & Conversation Design: Design and fine-tune system prompts, intent mappings, and conversational flows to maximize bot resolution accuracy and customer satisfaction. Maker-Checker Governance Framework: Institutionalize robust maker-checker control frameworks to enforce risk management, compliance, and quality assurance across automated and agent workflows. Agent-Assist Copilot Development (A2 Bot): Direct the development and rollout of real-time Agent-Assist (A2) Copilots to accelerate agent query resolution and boost productivity. Event-Driven Automation: Deploy transient flows and event-triggered automations to enable instant, real-time responses to critical operational triggers. Candidate Qualifications & Requirements Education: Graduate/Post-Graduate degree in Engineering, Data Analytics, Operations Management, or Business Administration (MBA preferred). Experience: 10–14+ years of overall experience with a proven track record in Business Operations, Operational Analytics, or CRM/AI Transformations within fast-paced Tech, E-commerce, referably Travel sectors. Technical & Analytics Proficiency: Hands-on expertise in Superset, MetaQL/SQL, CRM architectures, event-driven workflow automation, and data governance frameworks. AI & Automation Exposure: Demonstrated experience with conversational AI platforms, system prompt engineering, LLM implementation, or Agent-Assist tools in high-volume operations. Leadership & Stakeholder Management: Exceptional leadership skills with a track record of managing cross-functional teams, vendor ecosystems, and presenting executive summaries to senior business leadership. Why Join Us: 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager

PaytmHQI 89

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy using technology. Role Overview We are looking for a strategic and tech-forward General Manager — Travel Business Operations to lead operational strategy, business analytics, CRM workflows, and AI-driven automation across Paytm’s Travel vertical (Flights, Bus, Hotels). In this leadership role, you will bridge the gap between operational execution, technology infrastructure, and executive decision-making. You will be responsible for scaling operations, optimizing ROI on key initiatives, driving enterprise CRM transformations, and deploying agentic AI solutions to enhance both customer experience and frontline team productivity. Key Responsibilities 1. Data Analytics & Business Performance Operational Performance Tracking: Architect, automate, and manage MetaQL and Apache Superset dashboards to monitor core operational KPIs, service levels, and business health. Impact & ROI Evaluation: Perform deep-dive evaluations on the financial impact and ROI of business initiatives, actively contributing data-driven insights to the Annual Operating Plan (AOP). Management Reporting & Data Governance: Standardize executive reporting suites, ensuring central-level dataset changes and limitations are seamlessly governed and reflected across operational dashboards. MetaQL Integration: Lead MetaQL enablement across business units to democratize data access and elevate self-serve analytical capabilities. 2. Enterprise CRM Management & Workflow Optimization Enterprise CRM Migration: Lead end-to-end CRM migration strategies, ensuring zero operational downtime, system parity, and business continuity. Process Automation: Continuously identify operational bottlenecks and implement workflow automations to improve turnaround times and reduce manual intervention. Vendor & In-House Operations Oversight: Establish governance and operational oversight across internal teams and third-party vendor partners to enforce high execution standards. Real-Time CRM Reporting: Build and scale live CRM reporting mechanisms to bypass data warehouse latency and empower real-time decision-making. Workflow Management: Design, audit, and optimize complex CRM routing and customer journeys to maximize process efficiency. 3. AI Bot Integration, Prompt Engineering & Maker-Checker Governance Conversational & Agentic AI Deployment: Drive the integration of conversational AI and agentic platforms across customer support and operational workflows. System Prompt Engineering & Conversation Design: Design and fine-tune system prompts, intent mappings, and conversational flows to maximize bot resolution accuracy and customer satisfaction. Maker-Checker Governance Framework: Institutionalize robust maker-checker control frameworks to enforce risk management, compliance, and quality assurance across automated and agent workflows. Agent-Assist Copilot Development (A2 Bot): Direct the development and rollout of real-time Agent-Assist (A2) Copilots to accelerate agent query resolution and boost productivity. Event-Driven Automation: Deploy transient flows and event-triggered automations to enable instant, real-time responses to critical operational triggers. Candidate Qualifications & Requirements Education: Graduate/Post-Graduate degree in Engineering, Data Analytics, Operations Management, or Business Administration (MBA preferred). Experience: 10–14+ years of overall experience with a proven track record in Business Operations, Operational Analytics, or CRM/AI Transformations within fast-paced Tech, E-commerce, referably Travel sectors. Technical & Analytics Proficiency: Hands-on expertise in Superset, MetaQL/SQL, CRM architectures, event-driven workflow automation, and data governance frameworks. AI & Automation Exposure: Demonstrated experience with conversational AI platforms, system prompt engineering, LLM implementation, or Agent-Assist tools in high-volume operations. Leadership & Stakeholder Management: Exceptional leadership skills with a track record of managing cross-functional teams, vendor ecosystems, and presenting executive summaries to senior business leadership. Why Join Us: 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager

Turner & TownsendHQI 81

Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.​ Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.​ Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.​ We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.​ Please visit our website:  www.turnerandtownsend.com Job Description As Business Operations Assistant, you will play a key role in maintaining efficient day-to-day operations while supporting business continuity and operational excellence. You will work closely with leadership teams, employees, external vendors, and service providers, providing practical hands-on support across a broad range of business functions. This is an excellent opportunity for someone who enjoys variety, takes ownership, and thrives in a collaborative environment where no two days are the same. Key Responsibilities Business Operations • Ensure the smooth day-to-day running of office operations. • Coordinate suppliers, vendors, and office service providers. • Oversee document management and circulation processes. • Organise team meetings, prepare minutes, and track action items. • Maintain office standards, including meeting rooms, supplies, and facilities. • Develop and maintain office procedures and policies, including visitor management, archives, GDPR compliance, and clean desk practices. • Manage office phone line administration where applicable. Business Development & Marketing Support • Support implementation of Turner & Townsend's bidding and proposal processes. • Assist with presentation preparation and business development activities. • Contribute to the development of local capability statements and marketing materials. • Support attendance and coordination of industry events, conferences, and networking activities. Travel & Supplier Coordination • Act as a liaison with travel providers and agencies when required. • Coordinate travel arrangements in line with company policies. • Support employees with travel-related administration and guidance. Executive & Event Support • Support the Managing Director and leadership team with meetings, workshops, offsites, town halls, and team events. • Coordinate event logistics including venues, catering, equipment, communications, and materials. • Manage relationships with external event providers and agencies. • Assist with event budgeting, administration, and settlement processes. Finance & Administration Support • Manage invoice processing workflows, approvals, and submissions. • Monitor operational expenditure and ensure cost compliance. • Support employee expense claims and travel reimbursements. • Maintain accurate contract and supplier documentation. • Coordinate client and supplier onboarding activities. • Track office operational costs and maintain related records. Health, Safety & Environment (HSE) • Coordinate HSE activities in partnership with management and external providers. • Arrange required health and safety training, inspections, and compliance activities. • Ensure appropriate PPE and safety equipment provision. • Maintain HSE records and documentation. • Support environmental and sustainability monitoring, including waste management and office ESG metrics. HR & Employee Support • Assist with onboarding new employees. • Help employees understand key processes, including travel, expenses, and operational policies. • Support activities that contribute to a positive employee experience.   Qualifications Required Experience •   • Minimum 3-4 years of experience in business operations, business support, HR administration, finance operations or a similar coordination role • Experience working with external vendors and service providers (e.g. facility management, travel agencies, accounting firms) • Exposure to HR and finance operational processes, such as onboarding/offboarding, expense reimbursements, invoice workflows, and document handling • Experience supporting multiple stakeholders, teams, or locations is highly desirable • Prior regional or multi-country support experience (CEE or similar environments) is a strong advantage. Key Competencies & Skills • Excellent planning, prioritization, and follow‑up skills • High attention to detail combined with a pragmatic, solution‑oriented mindset • Hands‑on, proactive, and service‑oriented attitude • Comfortable working with both routine administrative tasks and ad‑hoc operational matters • Strong interpersonal and communication skills, with the ability to work effectively with employees, directors, vendors, and central teams • High level of ownership and reliability • Accountable and able to deal properly with confidential data • Fluent Czech and English (spoken and written) Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.  Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.   Join our social media conversations for more information about Turner & Townsend and our exciting future projects:  Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.  Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. 

MetabaseHQI 81

Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us. We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.