Customer Support Specialist | English + Spanish OR French OR Dutch | Berlin ( m/f/d)

## Customer Support Specialist | English + Spanish OR French OR Dutch | Berlin ( m/f/d)

Adecco  Berlin, Germany (On-site)

**We're Hiring: Energy Support Specialist (Onsite – Berlin)**

For one of our international clients, a leading company in the renewable energy sector, we are looking for **Energy Support Specialists** to join a dynamic and customer-focused team in **Berlin, Germany**.

If you're passionate about delivering outstanding customer service, enjoy solving problems, and want to contribute to the future of sustainable energy, we'd love to hear from you!

What you'll do:

- Provide professional customer support via phone and email.
- Assist customers with residential energy products and services.
- Resolve technical and general inquiries efficiently.
- Document customer interactions accurately in CRM systems.
- Collaborate with internal teams to ensure an excellent customer experience.
- Escalate complex cases when needed.

What we're looking for:

- **Fluent English (C1) is mandatory.**
- Fluency in **Spanish, French, or Dutch** is required in addition to English.
- Previous experience in Customer Service, Customer Support, or a similar role is an advantage.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Experience with CRM systems
- A positive, proactive, and customer-first attitude.

What we offer:

✅ Full-time position (40 hours/week)

✅ Onsite role in Berlin, Germany

✅ Competitive salary

✅ International and innovative work environment

✅ Opportunity to grow within the renewable energy industry

📩 Interested? Send us your CV or contact us directly for more information.

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