Global Account Director, Aerospace & Defense

Job Req Number: 118390 Arbeitszeitmodel: Vollzeit Division: DEU -
Schenker Aktiengesellschaft (DEU - Schenker Aktiengesellschaft
(Group)) Stadt: Hamburg Job Information Industry Vertical: Aerospace &
Defence Location: Europe - This role can be based anywhere in Europe
but preferably in Hamburg, Germany. About the Company DSV is a leading
global transport and logistics company, connecting businesses and
people in more than 80 countries. With a strong focus on reliability,
efficiency, and sustainability, we provide end-to-end supply chain
solutions across air, sea, road, and warehousing. At DSV, our culture
is built on collaboration, entrepreneurship, and a commitment to
continuous improvement. We believe our people are our greatest
strength, and we offer diverse career opportunities in a dynamic
international environment. By joining DSV, you become part of a global
team working together to move the world forward. Role Purpose The
Global Account Director (GAD) is responsible for the strategic and
commercial management of one or more of DSV’s global account(s).
This role drives account planning and execution to maximize customer
satisfaction, retention, and profitability. Acting as the senior
commercial representative for assigned customers, the GAD builds
trusted executive relationships, ensures effective collaboration
across DSV divisions, and aligns account performance with DSV’s
global commercial strategy. Key Responsibilities Lead the development
and execution of global account strategies and plans to drive
sustainable growth and profitability. Manage the overall relationship
with key global accounts, ensuring excellence in service delivery and
customer experience. Build and maintain strong, long-term
relationships with senior customer stakeholders across geographies and
functions. Act as the single commercial point of contact for all
account-related matters, including contract negotiations and
escalations. Identify and develop new business opportunities through
collaboration with internal stakeholders across DSV divisions.
Leverage industry insights, customer data, and market trends to shape
value propositions and account development plans. Drive operational
and commercial alignment across divisions to ensure consistent global
execution. Monitor financial and performance metrics, including
revenue growth, share of wallet, and customer satisfaction. Champion
cross-selling and innovation opportunities to expand DSV’s footprint
within global accounts. Role Requirements A relevant university degree
that equips you with strong analytical and professional foundations.
8–12 years of experience in global account management, business
development, or commercial leadership roles within logistics, supply
chain, or related industries. Proven ability to manage complex,
multi-regional customer relationships and achieve measurable growth.
Strong consultative sales and negotiation skills, with experience
engaging at senior and executive levels. In-depth understanding of
logistics, transportation, and supply chain operations, including
commercial and financial drivers. Excellent communication,
influencing, and stakeholder management skills across cultures and
organizational levels. Strong analytical and problem-solving
capabilities, supported by CRM and performance management tools.
Professional proficiency in English; additional languages are an
advantage. What We Offer At DSV, you will join a truly global
organization that values ambition, innovation, and collaboration. We
offer an inclusive environment where you can grow professionally while
contributing to the success of our international customers. You’ll
be part of a dynamic global network that supports your development and
empowers you to make a measurable impact. We provide competitive
compensation, career advancement opportunities, and a culture built on
trust and performance. Your benefits Financial security and extras:
capital-forming benefits, company pension scheme, employee discounts,
DSV employee master card (with monthly net credit of up to €50),
Job-Bike, anniversary payments Focus on health : supplementary health
insurance, computer glasses, group accident insurance Induction and
team spirit : Individual induction training is very important to us -
with the support of a buddy at your side, you will quickly familiarise
yourself with all relevant aspects of your job and can take
responsibility for your area Versatile work organisation : Modern work
equipment, transparent working time planning and time recording as
well as the option of mobile working from home Continuous development
: practical instruction, training and tailored programmes for your
individual growth journey