Cost Revenue Analyst

Vapi (/ˈVɑːpi/):
• Voice AI that resolves, not transfers

• Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life

• Trusted by 1 million developers building the future of voice agents

• Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised

• Try talking to Vapi now!

Cost Revenue Analyst

Vapi (/ˈVɑːpi/):
• Voice AI that resolves, not transfers

• Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life

• Trusted by 1 million developers building the future of voice agents

• Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised

Try talking to Vapi now!

Why We’re Hiring
You'll own cost-of-revenue analysis end to end - helping us understand and improve gross margin and unit economics across our usage-based infrastructure.

What you'll do
30 Days: Foundation & Discovery
• Track and analyze COGS / cost of revenue and gross margin : Gain a comprehensive understanding of current margin profiles.

• Analyze cloud / infrastructure / inference / telephony costs : Deconstruct the primary cost drivers to identify trends, outliers, and initial areas for investigation.

60 Days: Building & Collaboration
• Build cost-per-minute and cost-per-call models and unit economics : Develop granular models that link infrastructure consumption directly to revenue-generating activity.

• Partner with Engineering on infrastructure cost optimization : Collaborate on actionable improvements to lower unit costs based on the data models built in the previous month.

90 Days: Strategy & Forecasting
• Forecast COGS in the operating plan : Apply historical data and efficiency learnings to create accurate, reliable future cost projections.

• Support gross margin reporting and variance analysis for leadership : Provide executive visibility into margin performance, explaining drivers of variance to inform strategic business decisions.

Who You Are
• 4–8 years in FP&A or cost / financial analysis

• Comfort with unit economics and analyzing cloud / infrastructure costs

• Strong Excel / financial modeling skills

• High attention to detail and comfort working cross-functionally

• Experience at an infrastructure-heavy or usage-based company a nice to have

• Familiarity with cloud cost tooling and data / BI tools a nice to have

Why Vapi:
• Generational impact : Build the human interface for every business

• Ownership culture : 70% of the company are previous founders

• Kind team : The founders, Jordan and Nikhil, are Canadians

• Tier-1 Investors : YC, KP seed, Bessemer Series A

What We Offer:
• Real stake : We offer a competitive salary and excellent equity ownership

• Comprehensive health coverage : medical, dental, and vision plans

• Team love : We love hanging out, and we do quarterly off sites

• Flexible time off : take what you need

• More : catered meals, transportation, gym, and a $10k annual L&D budget

• Salary Range : $165,000 - $185,000

Vapi is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive team.