Govt IT Service Delivery Lead — Operations & SLA Pro

NCS Pte Ltd seeks an experienced Service Delivery Manager to support ICA ATFM operations in Singapore. You will coordinate ongoing service delivery, maintain strong client relationships, and ensure performance against SLAs while guiding BAU activities and continuous improvements. Responsibilities include monitoring incidents, coordinating with partners, and contributing to reporting and governance for stakeholders across the government and facilities management domain. J-18808-Ljbffr