Job Description Job Description Key Responsibilities AMS Support & Incident Management Provide L2/L3 support for SAP C4C issues Troubleshoot and resolve: Sales & Service processes (Leads, Opportunities, Quotes, Tickets), UI issues, workflow failures, and business rule errors Handle SLA-based tickets using tools like ServiceNow / JIRA / Remedy C4C Functional Support Support end-to-end processes: Lead → Opportunity → Quote → Order (integration to ECC), Service Ticket → Service Request → Resolut…
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