Service Delivery Manager, IT Operations & SLA Excellence

NCS Pte Ltd is seeking a Service Delivery Manager (EUSS) to oversee daily operations of the EUSS maintenance environment in Singapore. You will coordinate with support teams, monitor incidents and ensure timely resolution in line with SLAs and customer expectations. You will work with senior managers, provide operational support to teams, track performance and assist in planning and reporting for EUSS operations. Strong communication and coordination skills are essential. J-18808-Ljbffr