IT Technician Telephony Services Fujitsu

IT Technician, Telephony Services for Fujitsu via Barona
Barona is currently recruiting, in partnership with Fujitsu, an IT Technician within Telephony Services for an assignment supporting one of Europe's leading energy companies, operating in electricity and district heating generation, distribution, and sales.

This role is ideal for someone with experience in telephony or VoIP solutions who enjoys working in a coordinating and service-oriented function. You will be responsible for managing requests, changes and administration related to telephony services, while acting as a key point of contact between end users, the Service Desk and external suppliers.

Key Responsibilities

Manage requests and changes related to fixed-line telephony and VoIP services

Coordinate service requests and change activities

Track, document and follow up on activities in accordance with established processes

Collaborate with internal teams and external telecommunications providers

Ensure that requests are handled and delivered according to agreed procedures

Contribute to process improvements and operational efficiency

We Are Looking For Someone Who Has

Experience with IP telephony, VoIP or other telephony solutions

Understanding of IT Service Management (ITSM) and change management processes

Strong administrative and coordination skills

Experience working in an international IT environment is considered an advantage

Excellent English communication skills, both written and spoken

Assignment Details

Client: Fujitsu

Employment Type: Consultant employed by Barona

Location: Remote, with travel to Amsterdam once per quarter

Workload: Full-time (100%)

Start Date: 4 January 2027

Assignment Duration: Until 30 June 2027, with the possibility of extension

Remote Work: Available

Please note that successful candidates must complete and pass a security screening as part of the recruitment process.

This recruitment is conducted by Barona on behalf of Fujitsu. Selection is ongoing, so we welcome your application as soon as possible.

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