INFORMATION TECHNOLOGY SPECIALIST (NETWORK)

Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: configuring, optimizing, and monitoring network infrastructure (e.g. routers, switches, firewalls) while analyzing complex network requirements and leveraging Enterprise Management, Network Management, or Process Flow/Ticketing Management Systems to resolve network problems and recommend service enhancements in support of organizational objectives. Your experience must reflect skill in the following areas: attention to detail, customer service, oral communication, and problem solving. Additional qualification information can be found from the following Office of Personnel Management website:https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will configure and optimize network routers, switches, firewalls, and caches.

You will monitor network capacity and performance, recommend changes/upgrades, and analyze and define network requirements.

You will adapt and implement systems diagnostic and maintenance tools to ensure the availability and functionality of network systems required to support organizational objectives.

You will perform local level investigations and evaluations of especially difficult and unresolved problems involving complex network equipment or software.

You will implement security techniques, procedures and guidance to ensure that user access control (physical, personnel, software, and information security) and other security requirements are in place.

You will serve as a technical expert performing feasibility studies, which involve application of emerging network technology to resolve unique user network requirements.