Sales Associate

Role Summary

We are hiring target-driven sales professionals who can handle inbound and outbound leads, understand

pet parent requirements, explain PawSpace services, close bookings and drive repeat revenue.

Key Responsibilities

• Inbound conversion: respond quickly to leads from WhatsApp, calls, website, social and other channels.

• Outbound sales: follow up with new, warm, old and dormant leads to convert them into paid bookings.

• Service selling: explain grooming, grooming subscription, training, boarding, sitting and other PawSpace

services.

• Revenue ownership: work towards daily and monthly revenue targets with consistent calling and closure

discipline.

• Subscription pitching: promote grooming subscription and repeat service packages to increase customer

lifetime value.

• Objection handling: handle concerns around price, quality, availability, trainer/groomer experience and service

process.

• Booking closure: coordinate payment collection, booking confirmation and handoff to operations.

• CRM/reporting: update lead status, call notes, follow-up dates, revenue and daily sales reports.