Account Manager (SC Clearance

Company Description
We’re Hiring: Account Manager (SC Clearance Required)!
📍 Location: Hybrid, Glasgow + Regular Site visits

💰 Pay: £50k Depending on experience + £7,200 Car Allowance + 25 days annual leave.
🕒 Working Hours: Monday - Friday (With Flexibility to attend industry & client events when needed)
🎓Learning & Development:  From day one, you’ll gain access to outstanding Learning and Development opportunities, Mentorship, and a whole load of benefits from big brand discounts to give back schemes! 
Grade: G
More about the role...
Are you an exceptional operational leader (from any industry) with a passion for service excellence, customer satisfaction, and building high-performing teams? If so, this could be the perfect next step in your caree r.
We are seeking an experienced Account Manager to take ownership of service delivery across a portfolio of sites throughout the North of the UK. This is an exciting opportunity for a commercially minded and people-focused leader who thrives in fast-paced operational environments and is driven by delivering outstanding customer outcomes.
As our new Account Manager , you will be responsible for ensuring operational excellence across multiple locations, building lasting client relationships, and leading teams to consistently exceed performance expectations. Working closely with both customers and operational teams, you will drive service standards, manage contractual delivery, identify opportunities for continuous improvement, and create a culture of accountability, engagement and excellence.
The successful candidate will bring excellent stakeholder management skills, a proven track record of leading geographically dispersed teams, and the ability to balance commercial objectives with exceptional customer and people service. If you are passionate about developing people, enhancing operational performance, and delivering best-in-class service solutions, we'd love to hear from you.
Please Note: Due to site requirements, applicants must be British nationals with a valid British passport and a minimum of five years' continuous UK residency.

Job Description
What you'll be doing...
As Account Manager, you'll be responsible for leading a large operational team and ensuring exceptional service delivery across the account.
You'll:
• Lead, coach and develop Site Managers, Supervisors, Team Leaders and frontline colleagues.
• Build trusted relationships with key customers and stakeholders, acting as the main point of contact for operational matters.
• Drive operational excellence and continuous improvement initiatives to enhance service delivery.
• Ensure contractual KPIs, service levels and business objectives are consistently achieved and exceeded.
• Manage recruitment, workforce planning and succession planning to maintain a high-performing team.
• Foster a culture of engagement, recognition and accountability across the account.
• Oversee budgets, resource planning and operational efficiency to deliver strong commercial performance.
• Ensure compliance with company policies, regulatory requirements and risk management standards.
• Monitor performance, manage incidents and implement corrective actions where required.
• Identify opportunities to enhance services, improve customer experience and add value to the account.
• Work collaboratively with internal teams and share best practice to support wider business success.

Please Note: This is not the full list of responsibilities for the role, but give a good picture of what you will be doing in the day to day.

Qualifications
What you'll bring...
• Experience managing large operational teams within a service-led environment.
• A track record of delivering operational excellence and customer satisfaction.
• Excellent stakeholder management and relationship-building skills.
• Commercial awareness with experience managing budgets and performance metrics.
• Experience of driving employee engagement, development and retention.
• Knowledges of planning, forecasting and organisational capabilities.
• The ability to influence and communicate effectively at all levels.
• A proactive and solutions-focused mindset.

Essential Requirements
• Minimum of 3 years' management experience.
• Full UK driving licence.
• Ability to obtain SC Clearance to operate on clients sites.
• Experience managing customer relationships and service delivery.
• Ability to work independently and make sound decisions in a fast-paced environment.
• Knowledge of budget management and P&L accountability.

Additional Information

See a different world with Securitas UK
Ready to make a difference? You're one step closer to joining over 322,000 colleagues worldwide who help make your world a safer place every day.
At Securitas, our values of Integrity, Vigilance and Helpfulness guide everything we do. We believe in making a clear promise to our people:
• Opportunity – Seeing potential in every person
• People – Putting people at the heart of what we do
• Purpose – Making your world a safer place

So what happens next?
Our Talent Team reviews every application carefully and is here to support you throughout the process. Whatever the outcome, you'll always hear back from us.
Creating spaces for you to belong
We're proud to be a Level 2 Disability Confident Employer and are committed to creating an inclusive workplace where everyone can thrive. Through our networks, partnerships and celebrations throughout the year, we're building a culture where differences are valued and people can be themselves.
Ready to see a rewarding world?
From day one, you'll have access to a range of benefits, including:
• Employee discounts with leading global and local brands.
• Health and wellbeing support, 24/7 online GP services.
• Pension and financial wellbeing resources and support.
• Life assurance for added peace of mind.
• Employee eligibility to EV Schemes (Subject to graded benefits).

Keen to take the next step...
Join a team that values your contribution, supports your growth and helps you build a rewarding career.
Click "I'm Interested" and start seeing a different world with Securitas UK.