Client Experience Leader: Data-Driven CX & Loyalty

Standard Bank Group

Cape Town Region, Western CapeFull Time$1,500–$900,000/yr10/6/2026Active listing

Job description

Standard Bank Group in Cape Town seeks a senior specialist to manage end-to-end customer experience across all touchpoints, driving service excellence and stronger client loyalty. The role requires advanced data analysis, stakeholder engagement and the ability to present insights clearly to inform decisions. You will lead cross-functional teams, coach colleagues, and optimise CRM-driven processes to uplift service outcomes. J-18808-Ljbffr

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Salary Intelligence

$2k – $900k

Listed range

Market data coming soon for this role.

Listed range$2k – $900k

Based onMarket data coming soon

Skill match cannot be determined — the job description is incomplete. Check the company site for the full posting.

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Technical

Leadership

Customer-facing

Coding

Architecture

Innovation

Operations

Pressure

Meetings

Remote-fit