PROGRAM SUPPORT SPECIALIST

You must have at least one year of specialized experience equivalent in level of difficulty and responsibility to the GS-05 grade level in the Federal service. Specialized experience is defined as: Experience providing administrative, programmatic, customer service, or logistical support in an educational, military, international affairs, security cooperation, or governmental environment is highly desirable. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Serve as the primary point of contact for international students and families, providing guidance and support throughout pre-arrival, onboarding, residency, and departure processes.

Coordinate and support educational travel, field studies, events, and sponsorship activities by managing logistics, travel documentation, communications, and program execution.

Coordinate and support educational travel, field studies, events, and sponsorship activities by managing logistics, travel documentation, communications, and program execution.

Assist with outreach, engagement, and communications initiatives by preparing correspondence, newsletters, web content, promotional materials, and alumni support activities.

Support Program improvement efforts through project management, data analysis, reporting, process documentation, briefings, and recommendations to enhance operational effectiveness.