REGIONAL DISPATCH CENTER MANAGER

Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-12 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Serving as a formal supervisor or team lead, with direct responsibility for managing workload distribution, setting performance standards, and guiding professional development, 2) Interpreting law enforcement policies, 3) Directing, mentoring, and evaluating multi-disciplinary staff within a high-tempo operational environment (such as Regional Dispatch Center) to ensure mission readiness and continuous professional development, and 4) Developing and executing formal performance plans. administering incentive awards, and resolving highly complex employee grievances, disputes, or administrative conflicts. NOTE: Resume must demonstrate all experience. Additional qualification information can be found from the following Office of Personnel Management website: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will manage a regional dispatch center for an organization,

You will monitor workforce performance to identify training and development needs for employees.

You will advise employees, supervisors, and managers on regulations and workforce planning policies.

You will develop long range plans (e.g., future staffing requirements, system requirements, integrating other organizations) for regional dispatch center coverage.