Must Have Skills: · The candidate should have strong experience in Enterprise Command Center Operations, Event Monitoring, Incident Management, Major Incident Management, Service Desk Operations, and IT Operations Support. · The individual should possess hands-on experience with monitoring tools such as Splunk, SolarWinds, Nagios, Zabbix, Dynatrace, AppDynamics, SCOM, OEM, or similar enterprise monitoring platforms. · Strong understanding of ITIL processes, including Incident Management, Proble…
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