Staff Platform Engineer

About the Role

Hevo's platform moves and transforms data for thousands of customers, around the clock. We're looking for a Staff Platform Engineer to own the reliability, scalability, and observability of the infrastructure that makes that possible — a senior, hands-on engineer who can both operate at depth in AWS and Kubernetes and set technical direction for the broader Platform/DevOps function.

What You'll Do

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Own end-to-end reliability, scalability, and performance of Hevo's production infrastructure on AWS, GCP and Kubernetes

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Design and evolve our observability stack — metrics, logs, traces, alerting, SLIs/SLOs, and error budgets

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Lead incident management: on-call rotations, blameless postmortems, and systematically reducing MTTA/MTTR

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Drive infrastructure-as-code practices (Terraform, Ansible) and own CI/CD pipeline design

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Architect and operate Kubernetes clusters at scale — upgrades, autoscaling, cost optimization, multi-tenant workloads

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Own network architecture and security posture for cloud infrastructure (VPCs, load balancers, service mesh, zero-trust networking)

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Partner with product engineering teams to embed reliability and operational excellence into the software lifecycle

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Mentor and uplevel other platform engineers; set technical direction and engineering best practices

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Own capacity planning and cost optimization for cloud infrastructure

What We're Looking For — Must-Haves

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8+ years in DevOps, SRE, or Platform engineering roles, including meaningful time operating at Staff/Lead level

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Deep, hands-on expertise running production Kubernetes at scale

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Strong AWS expertise (EC2, VPC, EKS, RDS, IAM, networking, security groups)

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Proven track record building observability stacks (OTel, Grafana, Telegraf, Influx or similar)

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Strong scripting/automation skills (Python, Go, or Bash)

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Infrastructure-as-code experience (Terraform, Ansible)

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CI/CD pipeline design and ownership (Jenkins or similar)

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Solid networking fundamentals — TCP/IP, DNS, load balancing, VPNs, service mesh

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Experience owning on-call/incident management and driving a strong postmortem culture

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Excellent communication skills — able to influence engineering decisions across teams without direct authority

Nice to Have

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Experience with multi-region or multi-cloud architectures

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Familiarity with cost optimization / FinOps practices

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Exposure to compliance-driven environments (SOC 2, GDPR)

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Prior experience at a SaaS or data infrastructure company