Guest Experience Operations Lead | Shift Duty Manager

Jewel Changi Airport in Singapore seeks a Manager, Guest Experience to lead cross-functional operations and ensure high standards of service delivery across guest journeys. You will manage shifts, coordinate teams, and oversee incidents, while driving improvements and ensuring safety and guest satisfaction. The role requires 5 years in operations, strong leadership, and the ability to work rotating shifts and holidays in a dynamic, multi-stakeholder environment. J-18808-Ljbffr