Senior CX Lead: Transform Client Journeys & Insights

Capitec Bank Ltd.

Stellenbosch, Cape WinelandsFull Time$1,400–$900,000/yr1d agoActive listing

Job description

Capitec Bank Ltd. seeks an experienced Client Experience Lead to drive client-centric transformation across the organisation. The role requires translating client insights into meaningful business improvements while influencing stakeholders across functions. You will guide client journey mapping, service design, and Voice of Client programmes, working with product, digital, and operations to deliver seamless customer experiences. J-18808-Ljbffr

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Salary Intelligence

$1k – $900k

Listed range

Market data coming soon for this role.

Listed range$1k – $900k

Based onMarket data coming soon

Skill match cannot be determined — the job description is incomplete. Check the company site for the full posting.

Job DNA

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Technical

Leadership

Customer-facing

Coding

Architecture

Innovation

Operations

Pressure

Meetings

Remote-fit