CX Transformation Lead: Strategy & Journey Design

Placements24

Bloemfontein, MangaungFull Time$1,300–$900,000/yr19h agoActive listing

Job description

Placements24 is seeking a Customer Experience Transformation Lead in Bloemfontein to guide client CX programs end-to-end. You will map journeys, identify improvements, and design innovative solutions to boost satisfaction, retention, and advocacy. You will collaborate with cross-functional teams, leveraging data analytics and feedback to drive continuous CX enhancements and establish best practices across client organizations. J-18808-Ljbffr

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Salary Intelligence

$1k – $900k

Listed range

Market data coming soon for this role.

Listed range$1k – $900k

Based onMarket data coming soon

Skill match cannot be determined — the job description is incomplete. Check the company site for the full posting.

Job DNA

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A deterministic fingerprint of this role, read from its description. No AI.

Technical

Leadership

Customer-facing

Coding

Architecture

Innovation

Operations

Pressure

Meetings

Remote-fit