Head of Media Strategy & Business Operations

Head of Media Strategy & Business Operations
Description -
About HP
At HP, we are redefining the Future of Work through technology—helping organizations unlock growth while creating more fulfilling work experiences for people everywhere.

Delivering on that vision requires more than innovative products. It requires modern operating models, exceptional leadership, and organizations that can adapt, collaborate, and execute at scale.

As part of HP's Global Marketing organization, we're seeking an experienced strategic business operations leader to strengthen how our global media organization operates, collaborates, and delivers measurable business impact.

The Opportunity
The Head of Media Strategy & Business Operations is a key leadership role responsible for driving executive business strategy, organizational alignment, strategic partnership performance, and transformation effectiveness across HP's global media organization.

Reporting into Global Media Operations and working directly with the Vice President of Global Media, this US-based role serves as a trusted strategic operating partner to senior leadership, translating business priorities into coordinated action, clear accountability, and measurable outcomes across a complex global enterprise.

The position leads the executive rhythm of business, enterprise agency partnership governance, strategic business alignment, and cross-functional transformation initiatives. It plays a central role in maximizing the value of HP's strategic media partnerships through commercial accountability, service-level governance, organizational change management, and the successful integration of new marketing capabilities.

This is not a campaign execution, channel planning, or traditional project management role. It is a strategic leadership position that operates at the intersection of executive decision-making, business operations, organizational effectiveness, and enterprise partnership management.

The ideal candidate combines strategic judgment, commercial acumen, executive presence, and exceptional operational discipline—with the ability to navigate complexity, influence senior stakeholders, and drive critical commitments through to resolution.

What You'll Do

Strategic Business Operations & Executive Leadership

• Serve as a strategic business operations partner to the Vice President of Global Media and Global Media Operations leadership, translating executive priorities into actionable plans, clear decisions, and measurable outcomes.
• Lead the global media leadership team's executive rhythm of business, including leadership meetings, strategic planning sessions, business reviews, quarterly performance discussions, and executive communications.
• Establish consistent management disciplines for strategic prioritization, decision-making, accountability, and cross-functional execution.
• Develop executive-ready business reviews, strategic recommendations, performance narratives, and leadership communications that enable effective decision-making.
• Anticipate emerging risks, identify organizational barriers, and proactively drive resolution across global stakeholders and senior leadership teams.
• Provide senior-level business operations leadership and decision support across US and global working hours, coordinating effectively across geographically distributed teams.
• Lead and develop a small team supporting strategic business operations, executive governance, and cross-functional program coordination.

Strategic Agency Partnership Governance & Value Realization

• Lead enterprise-level governance and business management of HP's strategic media agency partnerships, serving as a central point of coordination, accountability, and executive alignment across global stakeholders.
• Establish and lead strategic partnership governance cadences, executive business reviews, performance scorecards, issue-resolution forums, and escalation processes.
• Drive accountability for agency commitments, contractual deliverables, service-level agreements (SLAs), strategic milestones, and partnership performance.
• Partner with Finance, Procurement, Legal, Global Media Operations, and agency leadership to strengthen commercial transparency, billing governance, contractual compliance, and timely resolution of complex issues.
• Coordinate cross-functional resolution of partnership challenges by establishing clear ownership, decision requirements, deadlines, escalation paths, and verified closure.
• Develop frameworks to track and maximize partnership value realization, including operational efficiencies, commercial benefits, capability adoption, service improvements, and measurable business outcomes.
• Identify opportunities to accelerate value from strategic agency investments, moving beyond contractual compliance to continuous improvement and the adoption of new capabilities.
• Collaborate with regional media leaders and their agency counterparts to ensure consistent enterprise governance while preserving accountability for regional service delivery and execution.

Enterprise Business Strategy & Executive Alignment

• Connect global marketing and business-unit priorities with the strategic objectives, capabilities, and operating priorities of the global media organization.
• Establish frameworks for executive stakeholder engagement, strategic prioritization, cross-functional planning, and organizational decision-making.
• Partner with global business-unit marketing leaders, regional media leadership, and functional specialists to align strategic initiatives and resolve competing priorities or dependencies.
• Translate executive business objectives into coordinated organizational priorities, actionable initiatives, and clear ownership across the global media ecosystem.
• Develop strategic business recommendations, executive presentations, and decision frameworks that support leadership alignment and effective resource prioritization.
• Facilitate cross-functional discussions that connect business needs with media, data, technology, analytics, and agency capabilities.
• Ensure strategic initiatives remain aligned with enterprise objectives while functional leaders retain responsibility for specialized media strategy, market planning, and execution.

Transformation, Change Management & Capability Adoption

• Lead strategic transformation governance and cross-functional initiatives supporting the continued modernization of HP's global media organization.
• Partner with internal stakeholders and strategic agency partners to enable successful adoption of new audience, identity, data, technology, measurement, and media capabilities.
• Develop and oversee change management approaches, stakeholder engagement, organizational readiness, and adoption measures that enable new ways of working.
• Drive alignment across teams and partners as new capabilities are integrated into business planning, operating processes, and performance management.
• Establish clear transformation priorities, success measures, decision ownership, and executive reporting to accelerate adoption and measurable impact.
• Identify barriers to organizational change, coordinate corrective actions, and ensure strategic commitments translate into sustained operating improvements.
• Help ensure transformation investments deliver tangible business value rather than remaining isolated initiatives or technology deployments.

Executive Governance & Organizational Effectiveness

• Design and continuously improve executive management frameworks that strengthen leadership alignment, decision rights, cross-functional accountability, and organizational performance.
• Establish effective governance and escalation structures across global stakeholders, ensuring clarity of ownership and timely decision-making.
• Partner with operational and program management leaders to align executive governance with established operating procedures, workflows, and delivery processes.
• Identify opportunities to simplify organizational complexity, reduce decision latency, improve collaboration, and accelerate business outcomes.
• Build scalable business management disciplines that enable consistent performance across geographically distributed teams and strategic partners.
• Foster a culture of transparency, accountability, continuous improvement, and results-oriented execution.

Cross-Functional Leadership

• Build trusted relationships with senior leaders across Global Marketing, Finance, Procurement, Data & Analytics, Technology, Legal, Privacy, Sales, and strategic agency partners.
• Represent Global Media in cross-functional business discussions, executive working sessions, and strategic planning forums.
• Influence decisions, challenge assumptions, and drive accountability across organizational boundaries without relying solely on formal reporting authority.
• Balance competing stakeholder priorities while maintaining focus on enterprise objectives, business value, and timely execution.
• Collaborate closely with global operations, regional leadership, and functional experts to ensure strategic alignment without duplicating operational or execution ownership.

Required Qualifications

• Bachelor's degree in Business, Marketing, Management, Organizational Leadership, or a related field.
• 10+ years of progressive experience in Strategy & Operations, Business Operations, Marketing Strategy & Operations, Media Business Operations, Enterprise Program Leadership, Management Consulting, Organizational Effectiveness, or related disciplines.
• Demonstrated experience serving as a strategic business operations partner to senior executives in a complex, matrixed enterprise organization.
• Proven experience leading executive governance, strategic planning processes, leadership operating cadences, and cross-functional business initiatives.
• Experience managing complex strategic partnerships, commercial or service governance, contractual accountability, or enterprise partner performance.
• Strong understanding of business strategy, operating models, organizational effectiveness, performance management, and transformation execution.
• Demonstrated ability to navigate complex stakeholder environments, lead difficult cross-functional discussions, resolve escalations, and drive commitments to completion.
• Experience working within global marketing, media, advertising, technology, or closely related enterprise business environments.
• Exceptional executive communication, presentation development, stakeholder management, analytical thinking, and problem-solving capabilities.
• Experience leading teams or complex cross-functional workstreams across geographically distributed organizations.
• Proven ability to combine strategic thinking with hands-on leadership, operational discipline, and persistent follow-through.

Preferred Qualifications

• Candidates with experience supporting global media or enterprise marketing organizations, particularly in strategic business operations, executive leadership support, or agency partnership governance, are strongly preferred.
• Relevant experience may include:
• Global media or enterprise marketing Strategy & Operations leadership.
• Business Operations or Chief of Staff-style roles supporting VP, SVP, or C-level marketing executives.
• Enterprise agency relationship management, commercial governance, service-level management, and strategic partnership value realization.
• Global advertiser, major media agency holding company, advertising technology, marketing technology, or management consulting environments.
• Complex agency-client operating models, commercial agreements, billing governance, and cross-functional issue resolution.
• Executive business planning, leadership governance, organizational effectiveness, and strategic portfolio management.
• Enterprise transformation, change management, stakeholder enablement, and organizational capability adoption.
• Audience-based marketing, identity-driven media, marketing technology, data ecosystems, and advanced measurement capabilities.
• Experience working across global business units, regional organizations, and distributed leadership teams.
• An MBA or other relevant advanced degree is preferred.
• Experience supporting organizations with significant global marketing investments, complex external partner ecosystems, and enterprise-wide transformation initiatives is highly desirable.

Ideal Candidate Profile

• You are a strategic business leader and highly effective operator who thrives at the intersection of executive leadership, organizational strategy, and complex business execution.
• You bring clarity to ambiguity, structure to complexity, and accountability to environments where responsibilities span multiple teams, stakeholders, and external partners.
• You are equally comfortable advising senior executives, leading challenging agency governance discussions, facilitating strategic decisions, and driving critical cross-functional initiatives to completion.
• You understand that effective business operations is not simply about managing meetings or reporting progress. It is about enabling better decisions, establishing clear ownership, removing barriers, accelerating execution, and ensuring commitments deliver measurable business value.
• You bring strong commercial judgment, executive presence, and organizational leadership skills, combined with the persistence to challenge unresolved issues and drive meaningful outcomes.
• You are collaborative, pragmatic, and decisive—a trusted partner who can operate independently, influence without direct authority, and maintain momentum across a complex global enterprise.

Why Join HP
This role offers a unique opportunity to help shape how one of the world's largest global technology companies approaches strategic business operations, organizational transformation, and enterprise media partnerships.
You'll work directly with senior marketing leadership, influence global business priorities, and play a central role in ensuring HP realizes the full value of its investments in media, data, technology, and strategic partnerships.
If you're passionate about strategic leadership, organizational excellence, and turning complex business priorities into measurable results, we'd love to hear from you.  
 
Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

The pay range for this role is $166,050 to $265,700 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
 

Job -
Marketing
Schedule -
Full time
Shift -
No shift premium (United States of America)
Travel -
No
Relocation -
No Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s   EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal "