Chief of Staff

About Refold AI

Enterprise integrations are still built by hand, one customer at a time, by a human supply chain of consultants. We think that's the last big software category that hasn't been automated — and we're automating it.

Refold is the AI integration delivery layer. Our agents build, test, deploy, and maintain integration workflows inside our customers' own products, white-labeled, up to 90% faster. Trained on millions of real-world contexts across SAP, Oracle, Workday, NetSuite, and Salesforce, we turn integration work that used to take quarters into days — and then keep it running, because the agents detect failures and repair mappings themselves.

Traction: 30+ paying enterprise customers, 1,500+ active users, 10M+ API calls processed daily, seven-figure ARR. Customers include Incorta, Kantata, Coupa, Naehas, OvationCXM, and Zycus. The results are the pitch: Kantata ships integrations 75% faster with 8x delivery capacity; Incorta cut time-to-go-live by 70% and recovered 8,000+ engineering hours; Naehas went from 3–5-month builds to 90% faster delivery.

Refold was founded by Jugal Anchalia and Abhishek Kumar, who have been featured in Forbes 30 Under 30. We've raised $6.5M led by Eniac Ventures (early investors in Airbnb & Uber) and Tidal Ventures, with Better Capital, Ahead VC, Karman Ventures, Z21 Ventures, and Titan Ventures participating.

We're assembling a founding team of people who learn fast, raise the bar, and shape the company from day one. Our buyers don't come from paid ads — they come from the room. Practice leaders, integration architects, and product executives who trust each other more than they trust a vendor. This seat owns that room.

What you’ll do

- Run the company operating rhythm: weekly leadership sync, quarterly goals, board and investor updates. You own the agenda and the follow-through.

- Own the model and the metrics. Build and maintain the financial model, ARR and pipeline reporting, and the data pack for fundraising.

- Take ambiguous 0 to 1 projects end to end: new market analysis, pricing changes, vendor and tooling decisions, a partnership that needs an owner.

- Scale how we hire. Partner with the recruiting team on process, scorecards, onboarding, and the people policies we do not have yet.

- Be the CEO’s proxy in the room when they cannot be, and the person who tells them what they are missing.

- Write the memo. Decisions at Refold get made on clear written thinking, and you will author a lot of it.

What we’re looking for

- 4 to 7 years in strategy consulting (ideally McKinsey, BCG, or Bain), investment banking, startup operations, or as a founder, with at least 2 years inside an early-stage company.

- Strategic finance fluency. You can build a model from scratch, defend every assumption, and turn it into a board slide.

- A track record of owning cross-functional projects nobody else would take, and shipping them.

- An on-the-ground network in San Francisco. You know founders, operators, investors, and candidates here, and you can open doors for the company on day one.

- Based in San Francisco. This is an in-office role, 5 days a week.

- Bonus points

- Tier-1 consulting background (McKinsey, BCG, Bain) with time spent on growth-stage tech or SaaS clients.

- You have been a company’s first Chief of Staff or first BizOps hire.

- You have supported a Series A or Series B raise from the inside.

- You use AI tools in your own work daily and can show what you automated.

Why do you want to work here?

- Impact: Fast-growing seed-stage company ($6.5M from Eniac Ventures & Tidal Ventures) with early Fortune 500-scale deployments and real, quantified customer outcomes

- Speed: A blank calendar and a real budget, with founder-level authority to decide where we show up and why

- Ownership: Cutting-edge AI solving a high-value enterprise problem nobody has cracked — backed by technical founders building a next-generation infrastructure platform

Equal Employment Opportunity

We're a small, fast-growing team, and we're intentional about building an inclusive culture from day one. We welcome teammates of all backgrounds and don't discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. If you're excited by our mission, you belong here.