CHAP Adjustment Analyst for the City Housing Assistance Program - Office of OFA for the Division of Fiscal Affairs/Accounts Payable

Job Description
About the Agency:

The Department of Housing Preservation and Development (HPD) oversees housing standards across all 3.7 million homes in New York City.

As the nation’s largest municipal housing agency, HPD is responsible for building and preserving affordable housing, protecting tenants from harassment and displacement, and holding landlords accountable across the five boroughs. Under Commissioner Dina Levy and the Mamdani Administration, HPD is pursuing an ambitious housing agenda focused on the needs of New York’s tenants. With a broad set of tools including standards enforcement, tenant resources, and the creation of new affordable housing, HPD is committed to making New York City a more affordable place for renters and homeowners alike.

Your Team:

The Office of Housing Access and Stability (“HAS”) consists of the divisions of Housing Opportunity, Tenant and Owner Resources, Housing Stability, Budget and Program Operations, and Program Policy and Innovation. The mission of the office is to ensure fair, efficient, and transparent access to affordable housing. The Office provides subsidies, placement services, and tools that connect New Yorkers to affordable housing and ensures vulnerable households in subsidized housing have the support they need to be safely housed. Housing Access is committed to expanding housing choices, affirmatively furthering fair housing, and stabilizing the financial health of buildings.

The Office of Finance and Administration (OFA) leads the agency’s effort with the planning and management of the agency's resources and advises the Commissioner and senior team on how to improve efficiency and allocate funding to carry out HPD's mission. The financial segment of OFA is comprised of the Budget, Capital Planning, and Fiscal Affairs. These three divisions, work in conjunction to provide centralized support, consultation, and oversight on a broad range of financial issues for the entire agency.

At HPD, rental subsidy programs are managed by the Division of Tenant & Owner Resources (DTOR) and Fiscal Affairs and are funded through local, state, and federal resources. HPD is also expanding its rental assistance offerings through new programs, including NYC 15/15, City Housing Assistance Program (CHAP), and HAVP.

Your Impact:

The Division of Fiscal Affairs oversees the agency’s accounts payable and receivables, including HAP voucher payments and ensures accurate and reliable financial reporting of expenses and revenues.

The City Housing Assistance Program (CHAP) is a City funded rental assistance program administered by the New York City Department of Housing Preservation and Development (HPD). The program provides rental assistance to low-income households with incomes at or below 50% of Area Median Income (AMI) who are at risk of homelessness, including eligible rent-stabilized households facing eviction for nonpayment of rent and certain households residing in shelter who do not qualify for existing rental assistance programs. City HAP helps eligible households maintain stable, permanent housing by subsidizing their rent, with the household generally contributing 30% of its adjusted monthly income toward rent. The program provides targeted assistance to New Yorkers facing housing instability while helping preserve rent-stabilized housing and prevent homelessness.

The CHAP Adjustment Analyst within the Division of Fiscal Affairs, Accounts Payable Unit, will be responsible for managing payment processes related to Landlord Housing Assistance Payments (HAP) Inquiries and HAP Adjustment Processing. This role directly supports the HAP program’s mission to provide homelessness assistance and supportive services.

Your Role:

Your key responsibilities will include but not limited to the following:
- Review and desk audit of HAP adjustment payments.
- Examine all supporting documentation for accuracy using Emphasys Elite and other systems.
- Perform calculations for retroactive Payment Subsidies and retroactive rent increases.
- Receive and log all adjustments transmittals from various units within Dept of Housing Access and Stability (HAS).
- Approval/disapproval/modify adjustments/HAP payments as deemed warranted.
- Handles all HAP Subsidies returned checks.
- Liaise with the Comptroller’s Office for the cancellation and re-issuance of checks and in obtaining copies of cashed checks.
- Reach out to vendors regarding returned payments, confirmation of payment addresses and re-mailing of checks.
- Serve as a liaison for all vendor related inquiries regarding HAP Subsidies CHAP program.
- Provide landlords with registers, check information and other payment related data.

Preferred skills
- Highly organized with ability to handle multiple priorities and deliver assignments on time.
- Must be hands on, disciplined, and detail oriented with ability to work independently in a high-volume environment.
- Must have accounts payable and receivable experience.
- Must be able to multitask.
- Experience in use of Microsoft Office Suite, HPD Info (Agency Legacy System) and the City s Financial Management System (FMS) are a plus.
- Excellent Communication Skills.

COMMUNITY COORDINATOR - 56058

Qualifications
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.