Product Operations Manager, Maritime

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

Relocation to Costa Mesa, CA is provided. Please do not apply if you're unable to be on-site in Costa Mesa, CA.

ABOUT THE TEAM

The Maritime team at Anduril builds autonomous undersea and surface vehicles and seabed sensors. Dive-XL, our extra-large autonomous undersea vehicle, is a complex system of sealed subsystems, payloads, mission software and heavy support equipment. As part of this team, you will build the Product Operations function for Dive-XL within a larger deployment and sustainment group, working closely with engineering, product support, reliability, quality, field operations, maintenance and program management.

ABOUT THE ROLE

As the Product Operations Manager for Dive-XL, you will own how field and test issues on a high-value fleet are tracked from first report to a verified fix. Dive-XL will be operated by Anduril deployed teams and customer crews, and changes to it move through versioned software releases and controlled engineering changes. You will make sure every issue is understood, routed to the product support, reliability, quality or engineering owner, tied to the release or change that fixes it, and confirmed in the field. You will also use the fleet's issue history to show where reliability and cost to fix can improve. Many issues are diagnosed from vehicle logs, mission recordings and telemetry, so this role needs a leader who can dig into the data personally. If you are passionate about cutting-edge technology, advancing national security, and delivering best-in-class operational support, Anduril invites you to join the team.

WHAT YOU'LL DO

• Own the Issue Lifecycle. Run the Dive-XL issue register from first report to closure, making sure each issue is clearly described, prioritized, assigned to the product support, reliability, quality or engineering owner, and tied to the software release or engineering change that resolves it.

• Diagnose Across the System. Work with field teams and engineers to isolate faults using vehicle logs, mission recordings, telemetry dashboards and operator diagnostics, across vehicle software, payloads, navigation, power and support equipment.

• Work Across Teams. Coordinate across engineering, production, product support, reliability, quality, field operations, maintenance and program management, teams that sit in different organizations and locations, to keep every issue moving and every owner clear.

• Close the Loop on Fixes. Work with the product support, reliability and quality engineers who own root cause and corrective action. Track software fixes through release testing, release notes and fleet updates, and hardware fixes through engineering change and retrofit, then verify in the field that each fix worked.

• Support New Production. As new Dive-XL production, payloads and vehicle updates come online, set up how build, acceptance and early field issues are captured and fed back to engineering, so new vehicles enter service ready to be supported.

• Trend Failures and Cost. Analyze the fleet's issue history to rank failure modes by mission impact, recurrence and cost to fix, and bring the results to engineering and program leadership.

• Deployed Team and Mission Support. Manage communication on high-priority incidents and make sure deployed teams and operators get timely guidance, workarounds and release information.

• Build the Playbook. Mentor the people who work issues with you, and standardize how issues are reported, how logs and data are captured, and how fixes are verified as the fleet grows.

REQUIRED QUALIFICATIONS

• Technical Leadership. 6+ years supporting, operating or troubleshooting complex technical systems in a field, test or customer-facing environment (maritime, aerospace, robotics, automotive, defense or similar).

• Systems Troubleshooting. Hands-on experience isolating faults in software-intensive or networked systems, such as reading service logs, correlating telemetry and reproducing issues across software and hardware boundaries.

• Command Line and Data. Working proficiency with the Linux command line, and the ability to pull and analyze data yourself with SQL, Python or a similar tool.

• Change and Configuration Control. Experience working issues through a formal change process, such as versioned software releases, engineering change requests or configuration-controlled hardware.

• Leadership and Mentorship. Experience leading, coaching or managing technical teams, with a focus on professional development and operational discipline.

• Cross-Functional Leadership. Proven experience driving outcomes across disparate teams you do not manage, such as engineering, product support, reliability, quality, field operations and program management.

• Education. Bachelor's degree in a technical or related field, OR equivalent hands-on technical experience (military, maritime, industrial or field support).

• Clearance and Location. Eligible to obtain and maintain a U.S. Secret security clearance, and based in (or willing to relocate to) Costa Mesa, CA. This role is on site.

• Travel. Ability to travel to support deployed operations, test events and at-sea trials.

PREFERRED QUALIFICATIONS

We recognize that great leaders come from diverse backgrounds. We do not expect you to meet every single one of these criteria.

• Software release management, regression testing or release verification experience.

• FRACAS, RCCA, reliability or failure mode analysis on complex, high-value systems.

• Integrated logistics support or sustainment of complex platforms.

• Supporting large autonomous vehicles, aircraft, spacecraft or ships where each unit is high value.

• Familiarity with observability, ticketing and data tools such as Grafana, Jira, Git and Palantir Foundry.

• Analyzing mission recordings and navigation data (MCAP or similar) to find root cause.

• Supporting high-power support equipment such as chargers, containers or launch and recovery systems.

• An active U.S. Secret security clearance.

• Hands-on experience supporting, operating, maintaining or troubleshooting UUVs or naval systems as a DoD contractor, military member or government civilian.

• Voice of the Customer (VOC) or Product Operations experience, turning customer and field feedback into product and engineering priorities.

• Willingness to work outside normal business hours, including weekends and holidays, when operations or incidents require it.

Salary range, Benefits, Protecting Yourself from Recruitment Scams and Data Privacy sections stay as they are in the current posting.

US Salary Range
$124,000 — $164,000 USD

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:

Benefits

At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits .

Protecting Yourself from Recruitment Scams

Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.

To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind:

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No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates.

• Please always verify communications:

• Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an @anduril.com address.

• Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to [contact via application link] .

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Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @anduril.com before providing any personal information or clicking on links.

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What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to [contact via application link] . Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.

Data Privacy

To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/ .

By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.