AI Enablement & Business Operations Associate

About Us

Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.

About the Company

Fanatics Collectibles operates at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports and entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform spanning over 900 sports properties and engaging more than 81 million fans.

Role Summary

Fanatics Collectibles is looking for an Associate, Tech Strategy & Operations to help drive AI strategy and adoption across the company. You will help define how the business uses AI, put the right tools in people's hands, train employees to use them well, and remove the organizational and technical blockers that slow progress. You will operate with high autonomy, partner closely with business stakeholders, IT, Engineering, and Legal, and informally lead a small team working on AI solutions and automation.

What You Will Do

• Partner with business teams across the company to understand their problems, identify AI and automation opportunities, and translate them into actionable use cases

• Own intake, prioritization, and delivery of AI and automation initiatives, working with the solutions team to build and ship

• Contribute to the company's AI strategy and present progress, adoption, and impact to executive leadership and cross-company stakeholders

• Drive AI enablement across the organization through training programs, an AI Champions network, town halls, and cross-functional collaboration

• Partner with infosec and legal to develop AI policies, navigate compliance reviews, and unblock program progress

• Evaluate, onboard, and manage AI tools and vendors, including usage analytics and cost management

• Handle recurring operational needs including spend tracking, account administration, connector evaluations, and security reviews

• Coordinate with IT and Engineering to ensure tools are properly integrated, governed, and scalable

The Ideal Candidate

• 2 to 4 years of experience in strategy, consulting, business operations, or a similar role that bridges technology and business

• Demonstrated understanding of AI and automation tools and how they apply to business workflows

• Hands-on experience with AI tools such as Claude, Cursor, or similar platforms

• Strong cross-functional influencer with a track record of driving programs forward without direct authority

• Excellent communicator who can translate complex technical concepts for non-technical audiences

• Proficient in PowerPoint, Outlook, and Excel

• Comfortable with tools such as Slack, Jira, Notion, Confluence, and Airtable

• High comfort with ambiguity and the ability to set direction when the path is not fully defined

• Comfortable operating in a high-visibility environment with significant executive exposure; strong exec presence and ability to present clearly to senior leadership

• Background in change management, organizational enablement, or internal communications is a plus

• Passion for sports, culture, and collectibles is a plus

Why This Role

You will have real ownership over a function that touches every team in the company. AI is a strategic priority at Fanatics Collectibles, and this role is the engine behind it. You will shape how hundreds of people work, build something from the ground up, and have direct visibility with senior leadership. If you want to move fast, do meaningful work, and be at the center of how a company transforms, this is the job.

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The salary range represents base pay only and does not include short-term or long-term incentive compensation. This salary range is specific to Los Angeles and may not be applicable to other locations. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. For information about our benefits, please visit https://benefitsatfanatics.com/

Los Angeles Salary Range
$98,900 — $123,050 USD

The salary range represents base pay only and does not include short-term or long-term incentive compensation. This salary range is specific to New York City and may not be applicable to other locations. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. For information about our benefits, please visit https://benefitsatfanatics.com/

NYC Salary Range
$107,500 — $133,750 USD

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