Consultant Technical Lead - Windows - IT (Systèmes d'information) - Bangalore, Inde

Vos missions au quotidienKey ResponsibilitiesWindows Environment SupportProvide Tier 2/3 support for Windows client and server environments.Troubleshoot OS‑level issues, application failures, performance problems, and agent-related incidents.Active Directory & DNSManage and troubleshoot Active Directory objects, Group Policy, OU structure, and authentication issues.Perform DNS configuration, monitoring, and resolution problem troubleshooting.SCCM / Endpoint Configuration ManagerAdminister SCCM (System Center Configuration Manager) for software deployment, client health, collections, and compliance.Troubleshoot SCCM agents, communication issues, and reporting discrepancies.Patching & ComplianceExecute monthly patch cycles for Windows systems using SCCM.Validate patch compliance and remediate failed deployments.Assist in vulnerability mitigation through OS updates and configuration improvements.Upgrades & MigrationsParticipate in OS upgrade and migration projects (e.g., Windows 10 → Windows 11, server OS transitions).Support endpoint migrations, device enrollment, and agent installation/repair.Document process changes and ensure smooth end‑user communication.Incident Resolution & DocumentationWork through escalated incidents, perform root‑cause analyses, and propose corrective actions.Maintain system documentation, runbooks, and troubleshooting guides.Collaborate with cross‑functional teams (network, security, cloud, etc.) to resolve complex issues.Required Skills & ExperienceStrong experience in Active Directory administration (GPOs, user/computer mgmt, ACLs).Solid understanding of DNS, DHCP, and core Windows networking.Hands‑on experience with SCCM (administration, deployments, client health).Expertise in Windows patching, OS upgrades, and migration processes.Proven ability to diagnose and troubleshoot agent-related issues (SCCM, antivirus, monitoring tools, etc.).Good scripting knowledge (PowerShell is a plus).Analytical mindset with excellent communication skills.Preferred QualificationsFamiliarity with endpoint security and hardening standards.Et si c’était vous ?Key ResponsibilitiesWindows Environment SupportProvide Tier 3 support for Windows client and server environments.Troubleshoot OS‑level issues, application failures, performance problems, and agent-related incidents.Active Directory & DNSManage and troubleshoot Active Directory objects, Group Policy, OU structure, and authentication issues.Perform DNS configuration, monitoring, and resolution problem troubleshooting.SCCM / Endpoint Configuration ManagerAdminister SCCM (System Center Configuration Manager) for software deployment, client health, collections, and compliance.Troubleshoot SCCM agents, communication issues, and reporting discrepancies.Patching & ComplianceExecute monthly patch cycles for Windows systems using SCCM.Validate patch compliance and remediate failed deployments.Assist in vulnerability mitigation through OS updates and configuration improvements.Upgrades & MigrationsParticipate in OS upgrade and migration projects (e.g., Windows 10 → Windows 11, server OS transitions).Support endpoint migrations, device enrollment, and agent installation/repair.Document process changes and ensure smooth end‑user communication.Incident Resolution & DocumentationWork through escalated incidents, perform root‑cause analyses, and propose corrective actions.Maintain system documentation, runbooks, and troubleshooting guides.Collaborate with cross‑functional teams (network, security, cloud, etc.) to resolve complex issues.Required Skills & ExperienceStrong experience in Active Directory administration (GPOs, user/computer mgmt, ACLs).Solid understanding of DNS, DHCP, and core Windows networking.Hands‑on experience with SCCM (administration, deployments, client health).Expertise in Windows patching, OS upgrades, and migration processes.Proven ability to diagnose and troubleshoot agent-related issues (SCCM, antivirus, monitoring tools, etc.).Good scripting knowledge (PowerShell is a plus).Analytical mindset with excellent communication skills.Preferred QualificationsFamiliarity with endpoint security and hardening standards.Mandatory QualificationsRequired Qualifications & Experience15+ years of progressively responsible experience administering Windows Server in large enterprise environments (1000+ servers or multi‑region).Deep expertise in:GPO, DNS/DHCP, multi‑site replication, LDAP/Kerberos.PowerShell (advanced scripting, DSC, automation at scale).Virtualization: Hyper‑V and/or VMware (HA/DRS/Clusters/Storage).Hybrid identity: Microsoft Entra ID/Azure AD, AAD Connect/Cloud Sync, SSO/federation.PKI/AD CS and certificate lifecycle management.WSUS and MECM/SCCM for patching and configuration.Failover Clustering, S2D, DFS, File/Print, IIS, RDS.Backup/restore frameworks (e.g., Veeam) and tested DR strategies.Server security hardening, vulnerability remediation, and audit support.Strong troubleshooting across OS, authentication, networking (TCP/IP, routing, VLANs, firewalls, DNS), and storage layers.Proven ownership of platform upgrades/migrations (e.g., 2012 R2 → 2019/2022), domain functional level raises, and legacy remediation.Experience operating under ITIL practices (Change, Incident, Problem, CMDB).Excellent documentation, stakeholder communication, and mentoring skills.Plus qu’un poste, un tremplinWhy Join UsWe are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!Pourquoi nous choisir ?Business InsightStill hesitating?You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.