ResponsibilitiesIntroductionWe are seeking an [operations] professional who can join Global Banking Service Unit in Société Générale, a global financial institution that aims to support businesses, trades, and transformations financially since its foundation in 1864. Societe Generale have been playing a vital role in the economy for over 160 years. About Global Banking Service UnitThe ambition of Global Banking Service Unit (GBTO) is to deliver Technology and Operations excellence in our day-to-day services to Global Banking and Investor Solutions (GBIS) Business Units and their clients.We follow market activities, 24h/24h, in real time, from Hong Kong to Montreal. We manage the customer lifecycle and develop solutions to control the Bank's risk and protect our businesses.To meet evolving client needs and market requirements, as well as anticipating technological advances, our role is to accelerate and support the transformation of GBIS activities. GBTO is at the very heart of this technological and operational challenge.Role SummaryThe department covers the front to back lifecycle of Structured Product, including the requirements from the financial engineers, sales, traders and middle office.As part of the Global Banking Technology & Operations team, we work hand in hand with the software developers, project managers, and users to design, develop, and ensure the stability of global strategic solutions for the Structured Product business line.You must be creative, innovative, and able to propose better solutions whenever possible. This could be an ideal opportunity for you if you are open-minded and curious to help rationalize and maintain the existing systems, and if you are aware and curious about new technologies, to share their benefits and explore them.· Manage users’ requests, gather information and communicate through different channels.· Investigate, identify and resolve incidents and problems.· Propose and develop solutions using technologies e.g. C#, Java, etc.· Collaborate with other IT development and infrastructure teams to ensure the stability of production.· Monitor application and chain health. Build monitoring using external tools and develop in-house monitoring tools.· Take initiatives to reduce the operational risks and improve efficiency of day-to-day production.Profile required· Hold a relevant Bachelors or Master’s degree in Computer Science, Software Engineering or similar majors.· Have good knowledge on Unix and SQL.· Capable to understand and code with programming languages, C# is strongly preferrable.· Willing to learn, able to learn quickly.· Have good communication and interpersonal skills.· Have positive mindset and work as a team player. Fluent in English is mandatory; Japanese language fluency is preferred but not required Preferred qualifications, capabilities and skillsClient - Understanding and Respect: I listen to clients and colleagues in order to understand and anticipate their needsTeam Spirit - Collective mindset: I favor the team’s interest over my own resultsInnovation - Change management: I support changeResponsibility - Courage: I express my convictions and make decisions with courage and respect.Commitment - Sustainability: I strive to develop my skills and knowledgeWhy join usBusiness insightBUSINESS INSIGHTOUR CULTURE: At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate.Please visit our APAC career website: https://www.societegenerale.asia/en/careers/building-your-career-with/ for more information.DIVERSITY, EQUITY & INCLUSION (DE&I):Our mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.Our vision: • Engaged workforce that is demographically diverse in a way that reflects the communities in which we operate• Inclusive culture and workplace that recognizes employees' unique needs and utilizes their diverse talents • Engage our community and marketplace, and position the organization to meet the needs of all its clientsCheck out our DE&I initiatives: https://www.societegenerale.asia/en/careers/diversity-equity-inclusion-dei/Societe Generale is committed to offering an inclusive recruitment experience to all candidates. If you require any reasonable accommodations of assistance during the recruitment process, please do not hesitate to let our HR staff know.
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