Costa Rica Jobs

StrykerHQI 81

Work Flexibility: Hybrid What you will do • Lead the Disputes team, including defining responsibilities, planning resource needs, coaching employees, managing performance, and contributing to compensation decisions. • Monitor dispute management activities and platforms, ensuring established quality and productivity targets are tracked and corrective actions are implemented when needed. • Oversee complex accounts receivable dispute portfolios, supporting timely resolution and escalation of unresolved items. • Identify recurring issues and process gaps, recommending and implementing improvements that strengthen dispute resolution and collection processes. • Ensure appropriate internal controls are implemented and followed across dispute management activities. • Partner with Sales, Customer Service, Finance, and other operational teams to align dispute and collection activities with customer management processes. • Support SAP implementations, enterprise resource planning system changes, and divisional process changes that affect dispute management activities. • Lead and support process improvement initiatives and other dispute-related projects assigned by management. What you will need • Bachelor’s degree in Accounting, Business, Finance, or a related field. • Minimum 5 years of relevant professional experience in a finance function within a matrixed international or multinational organization. • Minimum 3 years of leadership experience at Supervisor level or above. • Professional experience working with complex financial reporting practices and reporting systems. • Professional experience with billing processes in multinational organizations. • Fluent English, written and spoken. • Proficiency with Microsoft Office. Preferred qualifications • Experience working with SAP and/or Oracle systems. • Knowledge or experience with Electronic Data Interchange (EDI) processes. • Professional proficiency in an additional language. Travel Percentage: 20%

Thermo Fisher ScientificHQI 83

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join Us as a Safety Committee Admin At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future. We have successfully supported the top 50 pharmaceutical companies and more than 750 biotechs, spanning 2,700 clinical trials across 100+ countries in the last 5 years. The Safety Committee Admin provides moderate contracted project coordination and safety support on global and domestic programs with an emphasis on Data and Safety Monitoring Boards (DSMB) and Endpoint Adjudication Committees (CEC). Performs DSMB/CEC set-up, member contract execution and tracking. Administers member payment set up, member honoraia management and oversight, polls committee members and client contacts for meeting dates and times. Arranges meeting facilities as needed for all contracted meetings and attends and completes meeting minutes for DSMB/CEC meetings as contracted. Provides oversight for all DSMB/CEC filing, assists the Safety Committee Specialist with dossier building and distribution and has a working knowledge of the Event Adjudication System. Obtains and tracks adjudication specific documents for inclusion into dossier. In collaboration with Safety Committee Specialists, liaises and establishes effective relationships with internal functional team members to implement projects, prepare contractual documents, coordinate and facilitate meetings and accurately manage all contracted services for DSMB/CEC. What You'll Do: • Represent the DSMB/EAC Coordination Team at global and domestic committee meetings (both via teleconference and face-to-face) alongside the client, board members, third party vendors and the company's project team, coordinating all logistical aspects and assisting with facilitation. • Interface with various internal and external parties to implement contracted DSMB / Adjudication services for projects, prepare Confidentiality Disclosure Agreements, Letters of Intent and Member Agreements based on contractual considerations; reviewing all contractual documents for accuracy and coordinating internal and external approvals. • Compile/create/submit follow-up to investigative sites. • Coordinate/facilitate project meetings, draft meeting minutes, post blinded and unblinded minutes/materials to client portals and distribute to internal and external project teams. • Manage project specific training and the set-up, maintenance and archival of program files; ensuring PV remains audit ready. • Identify and redact subject identifiers per local requirements, retrain sites and escalate reoccurrences to the company's Data Privacy. • Perform data entry into internal/external databases, tracking systems; perform system reconciliations to identify issues which may negatively impact project timelines. • Oversee expenses including committee, travel or translation expenses ensuring proper escalation as needed for timely member payment. • Support any specific activities performed by the specialty committee team, which can be assisted by administrative support. Education and Experience Requirements: • High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification • Technical positions may require a certificate • Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 2 years). In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Knowledge, Skills, Abilities: • Strong problem-solving skills • Ability to work independently with minimal supervision, demonstrating initiative • Know how to build strong relationships • Ability to effectively analyze project-specific data/systems to ensure accuracy and efficiency • Ability to act as a liaison and communicate respectfully and diplomatically with all clients, management, project team members and other internal staff • Self-motivated, positive attitude with effective oral and written communication and interpersonal skills • Excellent computer skills to include: MS Office (Word, Excel, PowerPoint, Access) • Ability to identify and set priorities and effectively perform a variety of tasks simultaneously with strict deadlines • Strong attention to detail and accuracy with orientation toward careful and meticulous work • Ability to maintain a positive and professional demeanor in challenging circumstances • Flexibility to reprioritize workload to meet changing project timelines • Demonstrated ability to attain and maintain a good working knowledge of applicable FDA Regulations, ICH Good Clinical Practices, and the company's/Client SOPs and WPDs for all non clinical/clinical aspects of project implementation, execution and closeout Why join us? When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. You’ll work in an environment where collaboration and development are part of the everyday experience—and where your contributions truly make a difference. Apply today to help us deliver tomorrow’s breakthroughs.

Cisco SystemsHQI 81

Meet the Team Splunk, a Cisco company, is dedicated to building a safer and more resilient digital world with our comprehensive platform for hybrid, multi-cloud environments. Leading enterprises rely on our unified security and observability solutions to keep their digital systems secure and reliable. While our technology is highly regarded, it’s our people who make Splunk an outstanding place to grow your career. We value collaboration, integrity, and professional growth. Bring your sales experience, drive, and ambition—and help organizations achieve their goals while advancing your own career with a supportive team. This role can be performed anywhere in Costa Rica. Your Impact: Build and Advance a High-Quality Pipeline • Make 30+ targeted outbound calls daily to generate, qualify, and progress opportunities, ensuring steady pipeline growth. • Use account-based strategies to identify key contacts, deliver tailored messaging, and create new business opportunities. • Research target accounts to inform outreach and engagement efforts. Guide Opportunities Through the Sales Process • Take ownership of deals from initial engagement through to completion, ensuring a positive experience for prospects and customers. • Manage multiple opportunities simultaneously, keeping momentum and engagement high throughout each stage of the sales process. • Maintain accurate pipeline information and sales activity in CRM systems, supporting effective forecasting and planning. Collaborate to Drive Team Results • Partner with field sales and cross-functional teams to support broader account strategies and ensure customer needs are met. • Collaborate with channel and ecosystem partners to identify joint opportunities, coordinate outreach, and advance deals, maximizing value for customers and driving mutual success. • Share protocols and market insights to help achieve team sales goals. Minimum Qualifications: • Full professional proficiency in both Spanish and English (written and spoken), with the ability to navigate complex business terminology and cultural nuances effortlessly. • 3+ years of experience as an Inside Sales Representative, Account Executive, or in a similar quota-carry sales role in the LATAM market. Preferred Qualifications: • Track record of successfully moving prospects through the sales process and contributing to revenue targets. • Understanding of SaaS sales cycles and consultative sales approaches, including prospecting, qualification, and solution positioning. • Adaptable, organized, and able to prioritize in a dynamic environment. • Coachable, with a continuous learning mindset and a focus on results. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

ZscalerHQI 83

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an Information Security Engineer to join our team. This is a remote role in Costa Rica, reporting to the Senior Manager, Information Security Engineering in the Enterprise Security department. As a member of the Enterprise Security team, you will be responsible for helping to protect Zscaler’s corporate data, focusing on Data Protection operations. The role focuses on implementing and operationalizing Zscaler security tools and continuously improving the fidelity of the alerts that are produced from those systems. What You’ll Do (Role Expectations) • Implement and provide tuning recommendations for data loss prevention solutions • Perform periodic reviews of the data protection program with recommendations for improvement • Maintain strong relationships with business partners to understand where sensitive data lives and what controls can be put in place to protect it • Respond to and improve processes for data loss prevention alerts • Focus on data protection solutions in a SaaS-first landscape, with an emphasis on Google Workspace Who You Are (Success Profile) • You are a natural problem-solver who is energized by tackling complex challenges, knowing that finding solutions delivers the greatest impact. • You possess a true growth mindset and are committed to continuous development, actively seeking feedback to become a better partner and a stronger teammate. • You operate with urgency, balancing speed and quality to deliver high-impact results in a high-growth environment. • You are highly data-driven, using analytics and evidence to uncover truth and guide informed decision-making. • You are resilient and adaptable, viewing change as an opportunity and navigating complexity with a steady hand. What We’re Looking for (Minimum Qualifications) • Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving • Experience with a variety of data loss prevention tools, focusing on various exfiltration avenues, like web, endpoint, and email • Proven working knowledge of reviewing DLP alerts, reducing false positives, and moving controls to blocking state with minimal impact to the business • Understanding of various data stores, including in the cloud and SaaS, to be able to deploy monitoring functionality and controls • Experience in various areas of security, with working knowledge of applying compensating controls and/or monitoring when primary controls/traditional solutions can’t be implemented What Will Make You Stand Out (Preferred Qualifications) • Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency • Experience with Zscaler security tools, particularly ZIA DLP (IDM, EDM, CASB) and DSPM • Automation and/or AI skills to help with data processing and tuning opportunities #LI-AJ1 #LI-Remote At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

DatabricksHQI 89

CSQ327R252 At Databricks, we aim to empower our customers to solve the world's most challenging problems using the Data + AI Platform while putting trusted data and AI in the hands of every business user. As a Scale Solution Engineer, you play a critical role in advising customers across many stages of their lifecycle: from pre-sales evaluation through onboarding and into production, by building and working with AI-augmented workflows that enable one engineer to deliver quality guidance at scale. The impact you will have: You will ensure customers have an excellent experience by providing technical assistance across their lifecycle. You will become an expert on the Databricks Data + AI Platform and guide customers in making the best technical decisions through AI-augmented workflows. You will work directly with multiple customers concurrently to provide technical solutions. What we look for: Excellent communication and interpersonal skills, with the ability to assess customer needs, foster relationships, address objections, and effectively showcase the value of the Databricks Data + AI Platform. Undergraduate degree or higher in Computer Science, Information Systems, or similar relevant experience. 1+ years of experience in a technical role, preferably in the Data, AI, or Cloud field. Knowledge of at least one of the following cloud platforms, AWS, Azure, or GCP, is required. Knowledge of AI-driven development with programming languages like Python or SQL. Understanding of the end-to-end data analytics and data engineering workflow. Excellent time management and prioritization skills. Bonus: Experience in consulting or pre-sales roles, or with agentic solutions. About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn , X , YouTube , and Instagram . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

MastercardHQI 83

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Managing Consultant/ Director of Marketing Services, Advisors & Consulting Services - Growth hacker Overview Mastercard powers economies and empowers people in more than 200 countries and territories. Together with our customers, we help build a sustainable economy where everyone can prosper by enabling secure, simple, smart, and accessible digital payment choices. Services within Mastercard acquires, engages, and retains customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. Our Advisors & Consulting Services team combines management consulting with Mastercard’s data assets, proprietary platforms, and technologies to deliver strategic insights and measurable outcomes for clients across industries. Within the Marketing specialization, the Marketing Growth Hacker Expert is a hands-on subject-matter expert who helps clients accelerate acquisition, engagement, and lifecycle value. The role connects customer insight, experimentation, marketing technology, media, and analytics to identify growth opportunities, rapidly test ideas, scale successful solutions, and continuously improve performance. This expert embraces transformation while integrating proven marketing practices with emerging capabilities, including AI-enabled ways of working. To explore other consulting opportunities, visit Mastercard consulting specializations. Role • Serve as a subject-matter expert on customer acquisition, engagement, retention, and lifecycle management across client engagements. • Translate client priorities, customer insights, and market trends into actionable growth strategies, campaign roadmaps, and measurable test plans. • Design and orchestrate growth experiments across channels, defining hypotheses, audiences, success metrics, learning agendas, and optimization actions. • Use customer data, analytics, and marketing technology to identify growth opportunities, improve conversion and engagement, and deliver favorable business KPIs. • Support marketing strategies from opportunity identification through execution, performance review, and recommendations for scale. • Coordinate project workstreams and sprints, make sound day-to-day delivery decisions, and maintain alignment with broader client objectives. • Advise client stakeholders on channel strategy, marketing automation, CRM, digital performance media, customer experience, and measurement. • Propose and socialize innovative solutions, channels, communication formats, and AI-enabled capabilities for marketing investment consideration. • Develop practical tools, playbooks, reusable assets, and thought leadership that strengthen Mastercard’s marketing capabilities and intellectual capital. • Collaborate with Mastercard Product, Business Development, data, technology, and consulting teams to shape relevant, scalable client solutions. • Provide hands-on coaching and knowledge transfer to client and Mastercard teams, role-modeling an agile, collaborative, and growth-oriented mindset. • Contribute expert perspectives in client workshops, stakeholder interviews, executive readouts, proposals, and business-development activities. All About You • Undergraduate degree in marketing, communications, business, analytics, or a related field, or equivalent practical experience. • Deep hands-on experience in growth marketing, customer acquisition, lifecycle management, campaign strategy, or digital marketing. • Demonstrated expertise in several of the following areas: marketing automation and customer journeys; promotional campaign strategy and execution; digital performance media; CRM platforms; mobile measurement; search engine marketing and optimization; conversion-rate optimization; customer experience; and marketing analytics. • Strong command of experimentation methods, including hypothesis development, audience and test design, KPI selection, performance analysis, learning synthesis, and iterative optimization. • Ability to connect marketing metrics with business outcomes, financial performance, and client priorities. • Experience working with relevant platforms or ecosystems such as Salesforce, Microsoft Dynamics, Adobe Experience Cloud, AppsFlyer, Adjust, Firebase, Google, Meta, or programmatic media tools. • Ability to turn complex data and technical concepts into clear recommendations for marketing and business stakeholders. • Experience collaborating across multidisciplinary teams and managing relationships with clients, agencies, vendors, and technology partners. • Strong problem-solving, facilitation, communication, and presentation skills, with the ability to influence stakeholders at multiple levels. • Ability to use AI agents and capabilities responsibly to improve insight generation, team knowledge, delivery quality, and productivity. • Advanced proficiency in Word, Excel, and PowerPoint, with familiarity with data visualization and analytics tools. • Ability to manage multiple priorities in a fast-paced, deadline-driven environment. • Effective communication skills in English and the local office language, where applicable. • Eligibility to work in the country of application, obtain required travel visas, and travel to client sites on a semi-regular basis. Preferred qualifications • Experience in financial services, payments, fintech, consulting, or an agency environment. • Experience leading the delivery and implementation of complex marketing solutions and measuring their impact on clients’ businesses. • Knowledge of content marketing, branding, social media, media planning, and offline marketing, with the ability to integrate these disciplines into an omnichannel growth strategy. • Experience with data visualization tools such as Tableau or Power BI. • MBA or master’s degree with a specialization in marketing, digital, analytics, or a related field is preferred but not required. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Thermo Fisher ScientificHQI 83

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Based in our Shared Service Center in Costa Rica, the Customer Service team are responsible for supporting our clients throughout the lifecycle including invoicing, administration, order management, quotations, master data. Customer Service Representatives provide exceptional customer support, promptly and accurately when responding to internal and external customer requests. Key Responsibilities: · Be a role model and provide exceptional customer service experience to our external customers and internal stakeholders in the field of invoicing, administration, order management, quotations, master data. · Deal with complex customer requirements, manage escalations, processing and follow up all relevant requests within the division’s guidelines, liaising with partner functions (sales and commercial, distribution, finance) to fulfill customers’ requests or resolve issues to ensure timely handling of enquiries. · Become proficient in Customer Relationship Management systems. · Adhere to company policies, operational regulations and departmental training guidelines. · Deliver on promise on daily/weekly/monthly key performance indicator metrics. Engage in efficiency and productivity initiatives. · Play a key role on assignments/projects as required by business expectations. Consistently apply and meet the process expectations and demonstrate attention to operational details and leverage required computer systems to maintain high level of data accuracy and quality. Develop and review training materials and contribute to new joiner trainings. · Use relevant daily customer service reports. · Assess individual customer requirements and if required direct activities to appropriate partner departments. In order to meet the seasonal requirements of the business, it might be required to participate in cross training and cross support activities, which involve joining assignments to other customer service teams. Skills: • Demonstrate high integrity and compliance. • Display attention to detail and accuracy. • Good problem-solving skills and ability to multitask under tight deadlines. • Should possess self-motivation, enthusiasm, a positive attitude and perform as a team player. • Strong written and verbal communication skills. • Good organizational skills and the ability to prioritize workload effectively. • Should demonstrate judgment, diplomacy in dealing with internal and external customers. • Work on own initiative on daily routine tasks as well as solving system issues. • Ability to deal with ambiguity, to act without having all details available, have a sense of ownership of roles and responsibilities and ability to see the bigger picture, demonstrate a “can-do” attitude and a proactive solution-focused mindset. • Competent Microsoft Office user. Experience: • A minimum of 2-3 years’ customer service experience is required in an SSC/multinational/office environment. • Experience with ERP systems preferred but not essential. • undefined • undefined • Requires a high school diploma. A Bachelor’s Degree is preferred but not essential, candidates with relevant experience and knowledge will also be considered. • This position requires repetitive typing and regular use of a computer plus multiple displays. • Most of the other physical demands are typical with those associated with an office environment. We are proud to be an Affirmative Action / Equal Opportunity Employer committed to hiring a diverse and inclusive workforce. Key responsibilities stated in this document are the minimum required but are not limited to these, always within Customer Care area of expertise. Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Thermo Fisher ScientificHQI 81

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Position overview: Based in the Costa Rica Shared Service Center as part of the Asset Management Services, the Program Administration team enables customer facing support by running program adjustments, validating data, driving database consistency, and setting framework for high data quality in a multi-cultural customer service environment. The team is responsible for data entry and its quality within an asset management database, supervise database interfaces, troubleshoot, drive awareness, and highlight systematic issues. The Program Admin team acts also as first point of contact to drive and test system enhancements and administer user accesses. Major areas of responsibility: • Perform Adds, Deletes, Changes to the program within the agreed SLA. • Support Assets and Contract management by administrating entitlements and program statuses. • Set and/or maintain Customer Accounts. • Take part in Inventory management by maintaining the database and validating data. • Drive consistency by reviewing data and address errors to achieve targets set by critical metrics. • Act as part of a Center of Excellence: identify process and/or technical gaps and propose solutions adopting a Practical Process Improvement mentality. • Take the lead on new assignments and projects, in a team or on individual basis. • Support system developments as tester. • Be responsible for user account security in observance of the Standard Operating Procedures • Ensure SOP / WI alignment and/or drive documented changes according business needs. Required education/experience: • 3+ years’ experience preferably in a data processing (or equivalent) environment. • Proficiency of the English Language both written and verbal. • Advanced Microsoft Office user (Excel, Teams, Outlook, Power Point). • Experience with IBM Maximo or other Database or CRM software. • Experience with SAP or other ERP software is preferred. • Software testing experience is an advantage. • Excellent analytical skills, attention to details, and accuracy in the workplace. • Operational excellence mentality with goal-oriented approach. • Self-motivation, passion, and positive attitude to perform individually and as a teammate. • Good organizational and problem-solving skills, with the ability to prioritize, multi-task and deliver and/or delegate effectively.

MastercardHQI 81

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Area Marketing Responsibilities • Designs and executes Consumer and Partner Marketing strategies for Central America, including advertising, promotions, sponsorships, market research, etc., aligned with business priorities and delivering against company objectives • Develops metrics and specifications to track program performance, measures program performance, and makes recommendations based on results • Develops creative content for application in marketing strategies, including thought leadership content and communication of subject matter expertise internally and externally (with partners), partnering with Division/Regional team when necessary • Maintains budgetary responsibilities for specific marketing programs, leads tracking and recommends corrective actions • Uses deep understanding of category and ecosystem relationship to advice on how insights can or should be applied, plus influencing our agenda with partners • Provides direction and coordinates deliverables with vendors (e.g., agencies, film production, etc.) Experiences •Demonstrated success in building integrated marketing plans that leveraged synergies between marketing channels •Demonstrated ability in establishing collaborative relationships with global Marketing counterparts and representing the voice of the local market •Experience working in multiple areas of the Marketing function (Consumer, B2B Marketing) •Led planning and execution of complex cross-functional projects •Demonstrated success in delivering results on multiple projects, setting priorities and meeting deadlines in a fast-paced environment •Demonstrated ability to build relationships with external stakeholders at the local level Technical Skills • Brand management (creative and media) • Program Execution and Optimization • Research and Insights • Customer Relationship Management • Integrated Marketing and Communications Professional Skills • Business Acumen • Commercial Focus • Future Focus • Global Perspective • Innovation and Thought Leadership • People Leadership • Personal Influence / Negotiation Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Thermo Fisher ScientificHQI 83

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Job Description At Thermo Fisher Scientific, our Finance teams play a critical role in enabling business and functional leaders to make informed, strategic decisions that advance our Mission and reinforce our position as a stable and trusted industry leader. From Financial Planning & Analysis, Tax, Treasury, Financial Reporting, Audit, Investor Relations, Strategy & Corporate Development, to Accounting, our Finance functions have a diverse global presence, providing significant opportunities to develop exceptional career experiences and perspectives. How you will make an impact: If you have a passion for financial accuracy and timely reporting across a global, multifaceted organization, Thermo Fisher Scientific’s GBS (Global Business Services) Revenue Accounting function is the team for you. With a strong understanding of ASC 606 regulations and reporting requirements consistent with US GAAP, the team leverages robust processes and strong internal controls to support accurate and timely monthly revenue recognition across multiple complex divisions within Thermo Fisher Scientific’s global enterprise. We are seeking a motivated finance professional to support the Revenue Accounting function through finance, accounting, and compliance activities. The successful candidate will implement accounting procedures, controls, and compliance processes to ensure timely and accurate revenue reporting. In addition, this individual will identify and recommend operational improvement opportunities while supporting leadership in achieving key business objectives. What you will do: • Perform monthly close activities, including journal entries, revenue deferrals, reconciliations, reporting, and analysis. • Ensure proper revenue recognition treatment in compliance with company US GAAP policies and financial accounting standards. • Support internal and external audit requirements. • Drive continuous improvement initiatives and leverage systems to enhance controls and operational efficiencies. • Review customer contracts, complex transactions, and order documentation through the application of accounting guidance. • Serve as a key business partner to Sales, Customer Service, and Finance teams by providing technical accounting expertise and stakeholder training to support monthly revenue recognition activities. • Participate in special finance projects, including migrations and the centralization of revenue processes within the team. Requirements: • Currently hold an Accounting degree and 5 years of experience in the role. • Excellent communication skills with the ability to build relationships at all organizational levels. • Strong proficiency in Microsoft Excel. • Experience with revenue recognition is essential. • Demonstrates personal accountability for decisions and actions. • Challenges the status quo and proactively seeks new insights and solutions to strengthen performance.

HP IncHQI 83

Customer Solution Center Consultant - Technical Description - Job Summary • This role is responsible for effectively resolving simple technical problems involving hardware and software and providing solutions and guidance to internal and external businesses and end users via telephone and electronic support channels. The role engages in articulating case summaries and resolutions for the Knowledge Management System (KMS). The role guides customers proactively to prevent problems, represents the organization in various activities, collaborates to meet SLA demands, and contributes proactively to projects through research and data analysis support. Responsibilities • Resolves simple technical problems effectively, encompassing hardware and software encountered through interactions with internal and external businesses, as well as end users, utilizing proactive notification systems. • Addresses internal or external business and end user issues via telephone and electronic support channels, offering solutions and guidance. • Articulates case summaries, resolutions, and contributes to the Knowledge Management System (KMS) through both written and verbal communication. • Guides customers proactively to mitigate the occurrence of problems, while also representing the organization through activities such as customer visits, participation in industry conferences/trade shows, and vendor meetings. • Utilizes relevant frameworks to implement solutions and contribute towards technical excellence. • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively. • Collaborates with team members as needed to meet internal or external business and end user Service Level Agreement (SLA) demands. • Applies foundational principles and contributes proactively to projects through research and data analysis support, providing regular updates on accomplishments and impediments. • Supports priority projects with direction, maintaining relationships with internal stakeholders and sharing information via standardized reports. Education & Experience Recommended • Four-year Degree in any area, or any other related discipline or commensurate work experience or demonstrated competence. • Typically has 0-2 years of work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field. Preferred Certifications NA Knowledge & Skills • Amazon Web Services • Automation • Computer Science • Customer Relationship Management • Customer Support • Debugging • Java (Programming Language) • Linux • Operating Systems • Product Support • Python (Programming Language) • Root Cause Analysis • Scripting • Software As A Service (SaaS) • SQL (Programming Language) • TCP/IP • Technical Services • Technical Support • Unix • Workflow Management Cross-Org Skills • Effective Communication • Results Orientation • Learning Agility • Digital Fluency • Customer Centricity Impact & Scope • Impacts own work and acts as a team member by providing information, analysis, and recommendations in support of team efforts. Complexity • Learns to apply basic theories and concepts to work tasks. Disclaimer • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. Job - Services Schedule - Full time Shift - No shift premium (Costa Rica) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal "

VisaHQI 83

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description We are seeking an experienced technology and commercially savvy, Sales Engineer to support the sale of advanced fraud prevention and risk solutions, with a specific focus on solutions such as, Featurespace, VCAS and other Issuing Solutions. In this role, you will be responsible for driving the sales process by providing deep technical sales expertise, delivering compelling product demonstrations, and ensuring seamless integration of Issuing solutions. This role requires a thorough understanding of client systems and the ability to support direct sales efforts effectively. You will work alongside the sales team to provide technical sales expertise and help in presenting these solutions to potential clients. The goal is to ensure that the sales team has the necessary technical support to successfully sell the company's advanced fraud prevention and risk scoring products. Why this is important to Visa: This role is crucial in ensuring that Visa remains at the forefront of fraud prevention, risk management and issuing solutions. By providing technical expertise and supporting the sales process, the Senior Manager, Sales Engineer helps to secure new business and maintain strong relationships with existing clients. This role directly impacts Visa's ability to deliver innovative and effective solutions, ultimately contributing to the company's success and reputation in the industry. Key Responsibilities: • Technical Sales Expertise: Serve as the technical expert throughout the pre-sales lifecycle, working with prospects to position Risk and Identity solutions including but not limited to Featurespace’s adaptive behavioral analytics alongside or integrated with Visa Protect and other third-party fraud solutions. • Value Articulation: Understand and articulate the value of both ARIC Risk Hub and Visa Protect (such as Visa Advanced Authorization, Risk Manager, Visa Secure) in addressing specific fraud challenges across the payment lifecycle. • Client Advisory: Advise on how to combine Featurespace machine learning models with Visa’s network-based intelligence and decisioning to enhance fraud detection efficacy and reduce false positives. • Sales Support: Provide technical sales support throughout the sales process, including responding to RFPs, creating technical documentation, and addressing inquiries. • Product Demonstrations: Conduct detailed and tailored product demonstrations to prospective clients, showcasing the value and capabilities of Issuing Risk and Identity solutions. • Industry Awareness: Maintain deep awareness of evolving fraud vectors, regulatory frameworks (e.g., PSD2, EMV3DS, AML), and industry trends affecting digital payments and financial crime. • Client Requirements Translation: Translate requirements into actionable technical solutions, ensuring that Risk and Identity products meet and exceed expectations. • Implementation Collaboration: Collaborate during the product implementation phase to ensure a successful go-live within the designated timeline. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: • 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications: • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD • What you will need: • Bachelor’s or Master’s degree in Computer Science, Information Security, Engineering, or a related field. • 10+ years of experience in pre-sales, fraud strategy, or technical consulting roles within fraud prevention, payments, or financial services. • Direct experience working with or integrating Visa Protect solutions (e.g., Visa Risk Manager, Visa Advanced Authorization, Decision Manager, or Visa Secure). • Hands-on experience with Featurespace’s ARIC Risk Hub or similar machine learning-based fraud platforms. • Deep knowledge of: • Adaptive behavioral analytics, supervised/unsupervised ML models • Transaction monitoring, alerting, scoring, and model tuning • Payment ecosystem fraud detection (card issuance, acquiring, gateways, wallets) • Decision orchestration and fraud policy design • Technical familiarity with various APIs scripting, data mapping, and solution architecture. • What will also help: • Exposure to real-time payment schemes and cross-border fraud challenges. • Experience delivering solutions within global banks, fintech's, processors, or PSPs using both Visa and third-party fraud platforms. • Knowledge of SCA (Strong Customer Authentication), tokenization, and payment security standards. • Projects you will be a part of: • The opportunity to sit at the intersection of two of the most advanced fraud ecosystems: Visa’s global network intelligence and Featurespace’s real-time adaptive analytics. • A strategic role influencing fraud prevention outcomes at some of the world’s leading financial institutions. • Competitive compensation, travel opportunities, and professional development in an elite fraud and risk technology team. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

SmartsheetHQI 83

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Implementation Specialist We are looking for an experienced Implementation Specialist to guide customer enablement and product adoption for Smartsheet customers by delivering fixed fee, fixed scope services packages. As an Implementation Specialist, you will work closely with the Customer and Account Teams to achieve successful implementations of sold Packaged Services. You will ensure customers have the best experience whether they are new to Smartsheet or mid-journey and looking to enhance their experience. Your primary role is to expedite adoption, bolster retention and identify expansion opportunities. This full-time position reports to a Manager of Solution Services based in Costa Rica. You Will: • Lead multiple concurrent engagements to implement Smartsheet across a variety of client industries and use cases, ensuring your clients are gaining the most value from the Smartsheet platform • Collaborate with customer stakeholders to drive timelines, manage scope, and change requests • Design, demonstrate, and build Smartsheet solutions that fit within new & existing customer business needs • Gain and maintain deep technical knowledge of Smartsheet including premium products • Identify product and services expansion opportunities for Smartsheet with the customer's user base • Serve as an advisor on best practices and capabilities of the Smartsheet platform at scale across a variety of industries and business functions • Meet or exceed key performance indicator (KPI) targets aligned to the role • Accomplish other tasks as assigned You Have: • Strong time management skills. • Experience in client facing roles working with multiple clients simultaneously • Ability to react, solve problems, and gather information • Experience managing customer expectations and resolving conflicts in scope • Highly motivated and resourceful team-player • Bachelor’s degree or equivalent combination of relevant work experience and education (minimum 2 years) • Hands-on working experience in the configuration, customization, and implementation of SaaS applications • Demonstrative experience leveraging AI tools to improve outcome efficiencies • Project Management skills: timeline, scope management, project execution. • Strong communication skills with the ability to explain technical subjects to non-technical end user personnel • Experience with problem solving and risk resolution • Willing to travel periodically (up to 10%) based on customer and business need Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

SmartsheetHQI 83

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. As a Content Designer II at Smartsheet, you’ll collaborate with cross-functional teams to ensure UX content delivers high value and meets business goals. In this era of rapid innovation, you will play a pivotal role in shaping how our users interact with AI-driven features, ensuring that complex technology feels intuitive, ethical, and human-centric. You’ll impact specific feature areas and contribute to platform-wide strategies that define the future of collaborative work management. You will report to our Director, Content & Globalization in the US. This role is eligible for remote work within Costa Rica. You must reside in Costa Rica. What you’ll do • Design for AI & LLMs: Partner with Product and Engineering to design conversational interfaces, prompt-based interactions, and AI-generated outputs. You will ensure AI responses are accurate, helpful, and maintain Smartsheet’s brand voice. • Collaborative Creation: Understand user needs and business goals to co-create product content alongside design and product management teams. • Strategic Content Design: Apply and evolve content strategies, guidelines, and processes. Create deliverables such as content audits, research-driven frameworks, and user personas. • Information Architecture: Design clear navigation and content hierarchies that help users manage complex data and workflows efficiently. • Advocacy & Education: Educate cross-functional partners on Content Design best practices and the ethical implications of AI communication. • Continuous Learning: Stay current on emerging trends in UX, Human-Centered Design, and Generative AI to keep our platform at the cutting edge of the industry. What you’ll bring • Experience: 3+ years in Content Strategy, Content Design, or UX Writing within a software development organization. • AI Literacy: Experience (or a deep, demonstrated interest) in designing for AI/ML features. This includes understanding prompt engineering, model personality, and the nuances of human-AI interaction. • Tool Proficiency: Expertise in Figma and experience working within a robust design system. • Systems Thinking: Ability to create content that scales globally and translates well across different languages and cultures. • User-Centric Mindset: A passion for human-centered design and a track record of using research to inform content decisions. • Communication: Excellent collaboration skills and the ability to champion the "why" behind content decisions to stakeholders. • Education: Bachelor’s degree in a related field • Location: Ability to work from our office in Bellevue, WA on a hybrid schedule. • Support other duties as assigned Perks & Benefits: • Fully paid Health & Life insurance for full-time employees and family members • Monthly stipend to support your work and productivity • 12 days paid Vacation + Flexible Time Away Program • 20 weeks fully paid Maternity Leave • 12 weeks fully paid Paternity/Adoption Leave • Personal paid Volunteer Day to support our community • Opportunities for professional growth and development including access to LinkedIn Learning online courses • Company Funded Perks including a counseling membership and your own personal Smartsheet account • Teleworking options from any registered location in Costa Rica (role specific) Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

Thermo Fisher ScientificHQI 86

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Company Information About Thermo Fisher Scientific Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com . The Accounts Payable Representative III play an important role in the Procure to Pay department, since its objective is to ensure the processing of invoices to make payments to the company's suppliers in time According to the SLAs and, taking into consideration payment terms and corporate goals. The position is responsible for properly monitoring the status of invoices and product delivery, analyzing and resolving disputes that arise, as well as maintaining constant communication with suppliers. Main Responsibilities • Update information from corporate suppliers in the respective systems when required from the team in charge of this process. • Perform analysis of invoices against purchase order information, to determine if invoices can be processed for payment to suppliers. • Ensure that supplier payment invoices are correctly entered into established systems. • Analyze invoice information to resolve discrepancies that may arise, identifying the root cause to avoid incorrect application of payments and/or escalations. • Carry out the invoice blocking process when required and wait for proper approval to unlock them and proceed with payment. • Request specific information from the supplier and identify approvers to proceed with invoice payment. • Identify, analyze and resolve disputes presented by suppliers regarding the payment of pending invoices, to avoid credit retention. • Provide support to suppliers by solving and monitoring complex situations related to invoice processing and payment. • Provide support in resolving cases or discrepancies, according to the need of the operation and management guidelines. • Develop technical knowledge of the different systems used in the company, to facilitate information processing. • Maintain involvement and communication by telephone, email, chat or any other means with internal and external clients involved in the processes. • Approve urgent/rush requisitions in Coupa, ensuring timely processing in accordance with established approval guidelines. • Review and action requests to open or close Coupa purchase orders and make required purchase order changes, ensuring accurate records and timely follow-up. • Respond to inquiries related to the Coupa Indirect Procurement process, providing guidance and coordinating with the appropriate teams to resolve issues. • Comply with policies and procedures with a high ethical standard and integrity. • Applies PPI methodology to propose improvements. • Provide support and any other request that is required by the company's needs. Basic Requirements • Bachelor in high school/Technical high school degree related with the position. • 3 years of experience in similar positions. • Shared Service Centers experience. • B2 English Level. • MS Office: Word, Power Point, Outlook - Excel intermediate. • ERPs experience (Oracle, SAP, JDEdwards, Mainframe). Competencies • Put the customer first. • Own your results. • Find a better way every day. • Proactiveness. • Drives engagement. • Problem solving. • Communicates effectively. • Attention to detail.

Thermo Fisher ScientificHQI 81

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Role Overview The Supply Chain Governance Specialist III serves as the primary governance lead between divisions and corporate supply chain governance to drive strategic alignment, accountability, and action across key supply chain processes. This role owns stakeholder engagement, governance leadership, and executive readiness for monthly governance reviews. The specialist translates supply chain performance insights into diagnostic, predictive, and prescriptive actions, leads cross-functional alignment, and ensures divisional risks, priorities, and improvement opportunities are clearly communicated and converted into business decisions. Key Responsibilities • Lead KPI governance across key supply chain metrics including Inventory Above/Below Entitlement, Slow-Moving Inventory, End-of-Life Inventory, Delivery, and Quality. • Drive interpretation of divisional performance and translate findings into clear risks, recommendations, actions, and escalation paths. • Develop and implement inventory optimization strategies to balance cost efficiency and product availability. • Identify and mitigate excess or obsolete inventory risks through proactive analysis and collaboration with Procurement, Planning, and Operations. • Serve as the primary liaison between divisions, corporate governance, analytics, and digital teams to ensure alignment on priorities, actions, and follow-through. • Lead Workstream, Steering Committee, and governance review discussions, ensuring insights are converted into accountable actions, owners, due dates, and next steps. • Shape the storyline, decision asks, and escalation points required for leadership visibility and executive readiness. • Lead or sponsor projects that deploy new tools, capabilities, metrics, and process improvements across the supply chain. • Ensure dashboard outputs, trackers, and governance materials are used effectively to monitor progress, risks, and improvement initiatives. • Ensure data or system issues affecting governance quality are surfaced, prioritized, and resolved in partnership with analytics and digital support teams. • Identify and execute opportunities to improve governance discipline, process efficiency, and visibility across divisions. • Share best practices, support onboarding activities, and strengthen governance capability across the team. • Leverage approved AI and automation tools to improve governance efficiency, including supporting data analysis, identifying trends or anomalies, summarizing findings, enhancing documentation, and streamlining recurring governance. Qualifications • Bachelor’s or master’s degree in business administration, engineering, or related to supply chain. • 5+ years of experience in supply chain governance, analytics, or planning. • Strong experience with ERP systems such as SAP and Oracle. • Basic to intermediate proficiency in SQL and data visualization tools such as Power BI. • Proven ability to manage cross-functional stakeholders and lead change. • Strong facilitation, presentation, and executive communication skills. • Demonstrated ability to translate data into business actions, leadership messaging, and governance outcomes. • Professional certifications (CSCP, CPIM, or Lean Six Sigma) are highly desirable. • Valid Passport and USA Visa is preferred. • English at B2 level is required as minimum. Core Competencies • Customer Focus – Builds trusted relationships and delivers stakeholder-centered solutions. • Collaboration & Influence – Aligns teams and drives action across divisions, governance, analytics, and leadership. • Drives Results – Converts insights into actions and follows through on commitments with accountability and urgency. • Change Agility – Champions transformation and adapts governance priorities to evolving business needs. • Decision Quality & Problem Solving – Applies sound judgment to connect data, business context, and action planning. • Continuous Improvement – Identifies and leads opportunities to improve governance effectiveness and process consistency. • Communication Excellence – Delivers clear, credible, and executive-ready messages across levels. • Organizational Savvy – Navigates formal and informal networks to accelerate alignment and resolution.

Thermo Fisher ScientificHQI 83

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Job Description At Thermo Fisher Scientific, our Finance teams play a critical role in enabling business and functional leaders to make informed, strategic decisions that advance our Mission and reinforce our position as a stable and trusted industry leader. From Financial Planning & Analysis, Tax, Treasury, Financial Reporting, Audit, Investor Relations, Strategy & Corporate Development, to Accounting, our Finance functions have a diverse global presence, providing significant opportunities to develop exceptional career experiences and perspectives. How you will make an impact: If you have a passion for financial accuracy and timely reporting across a global, multifaceted organization, Thermo Fisher Scientific’s GBS (Global Business Services) Revenue Accounting function is the team for you. With a strong understanding of ASC 606 regulations and reporting requirements consistent with US GAAP, the team leverages robust processes and strong internal controls to support accurate and timely monthly revenue recognition across multiple complex divisions within Thermo Fisher Scientific’s global enterprise. We are seeking a motivated finance professional to support the Revenue Accounting function through finance, accounting, and compliance activities. The successful candidate will implement accounting procedures, controls, and compliance processes to ensure timely and accurate revenue reporting. In addition, this individual will identify and recommend operational improvement opportunities while supporting leadership in achieving key business objectives. What you will do: • Perform monthly close activities, including journal entries, revenue deferrals, reconciliations, reporting, and analysis. • Ensure proper revenue recognition treatment in compliance with company US GAAP policies and financial accounting standards. • Support internal and external audit requirements. • Drive continuous improvement initiatives and leverage systems to enhance controls and operational efficiencies. • Review customer contracts, complex transactions, and order documentation through the application of accounting guidance. • Serve as a key business partner to Sales, Customer Service, and Finance teams by providing technical accounting expertise and stakeholder training to support monthly revenue recognition activities. • Participate in special finance projects, including migrations and the centralization of revenue processes within the team. Requirements: • Currently studying towards or hold an Accounting degree and 5 years of experience in the role • Excellent communication skills with the ability to build relationships at all organizational levels. • Strong proficiency in Microsoft Excel. • Experience with revenue recognition is beneficial but not essential. • Demonstrates personal accountability for decisions and actions. • Challenges the status quo and proactively seeks new insights and solutions to strengthen performance.

Thermo Fisher ScientificHQI 83

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Position Summary: The Accounts Payable Representative III play an important role in the Procure to Pay department, since its objective is to ensure the processing of invoices to make payments to the company's suppliers in time According to the SLAs and, taking into consideration payment terms and corporate goals. The position is responsible for properly monitoring the status of invoices and product delivery, analyzing and resolving disputes that arise, as well as maintaining constant communication with suppliers. Main Responsibilities •Update information from corporate suppliers in the respective systems when required from the team in charge of this process. •Perform analysis of invoices against purchase order information, to determine if invoices can be processed for payment to suppliers. •Ensure that supplier payment invoices are correctly entered into established systems. •Analyze invoice information to resolve discrepancies that may arise, identifying the root cause to avoid incorrect application of payments and/or escalations. •Carry out the invoice blocking process when required and wait for proper approval to unlock them and proceed with payment. •Request specific information from the supplier and identify approvers to proceed with invoice payment. •Identify, analyze and resolve disputes presented by suppliers regarding the payment of pending invoices, to avoid credit retention. •Provide support to suppliers by solving and monitoring complex situations related to invoice processing and payment. •Provide support in resolving cases or discrepancies, according to the need of the operation and management guidelines. •Develop technical knowledge of the different systems used in the company, to facilitate information processing. •Maintain involvement and communication by telephone, email, chat or any other means with internal and external clients involved in the processes. •Comply with policies and procedures with a high ethical standard and integrity. •Applies PPI methodology to propose improvements. •Provide support and any other request that is required by the company's needs. Basic Requirements •Bachelor in high school/Technical high school degree related with the position. •3 years of experience in similar positions. •Shared Service Centers experience. •B2 English Level. •MS Office: Word, Power Point, Outlook - Excel intermediate. •ERPs experience (Oracle, SAP, JDEdwards, Mainframe). Competencies •Put the customer first. •Own your results. •Find a better way every day. •Proactiveness. •Drives engagement. •Problem solving. •Communicates effectively. •Attention to detail.

Thermo Fisher ScientificHQI 83

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. DESCRIPTION: Join our team at Thermo Fisher Scientific as a Senior Customer Service Representative, where you'll contribute to our mission to make the world healthier, cleaner, and safer. You'll provide exceptional support throughout the customer lifecycle, handling administration, order management, quotations, and master data maintenance. Working in a diverse environment, you'll collaborate with cross-functional teams to deliver outstanding service while maintaining the highest standards of accuracy and professionalism. This role offers professional development opportunities while contributing to groundbreaking scientific advances. REQUIREMENTS: • Minimum 2 years of customer service experience in a shared service center, multinational, or office environment • Preferred Fields of Study: Business Administration, Science, or related field • Strong written and verbal communication skills in English; additional language proficiency may be required • Demonstrated proficiency in Microsoft Office applications • Experience with ERP systems and CRM platforms preferred • Excellent problem-solving abilities and attention to detail • Strong organizational skills with ability to prioritize multiple tasks effectively • Initiative-taking with a positive, collaborative mindset • Ability to handle complex customer requirements and manage escalations professionally • Consistent record of meeting performance metrics and service level agreements • Capacity to work independently and handle ambiguous situations • Ability to develop and maintain effective relationships with internal and external stakeholders • Demonstrated judgment and diplomacy in customer interactions • Willingness to participate in cross-training and support activities as needed • Experience in data accuracy and quality control • Ability to work in a standard office environment with regular computer use

Thermo Fisher ScientificHQI 83

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Position Summary: The Accounting Representative II plays an important role for the Record to Report department, since the main objective is to process basic accounting activities, such as invoice processing, journal entries and reconciliation activities with a minimum difficulty level, these should be completed within the established time and quality to accomplish Thermo Fisher Scientific goals. This position will provide support to other basic activities if needed, such as create reports, download, and upload information from ERPs or SharePoint. Provide customer service and respond to general inquiries. Main Responsibilities: • Process high volume of accounts payable intercompany invoices and manual journal entries (no analysis required). • Generate routine reports, complete forms, and respond to general inquiries according to the requested requirements. • Basic reconciliation process and account management. • Maintain involvement and communication by telephone, email, chat or any other means with internal and external clients involved in the processes. • Align to policies and procedures with a high ethical standard and integrity. • Applies PPI methodology to propose improvements. Provide support and any other request that is required by the company's needs. Basic Requirements: • Bachelor in high school/Technical high school degree related with the position. • 1 year of experience in similar positions. • B2 English Level. • MS Office: Word, Power Point, Outlook - Excel basic. Competencies: • Put the customer first. • Own your results. • Find a better way every day. • Teamwork. • Open to learn new things. • Communicates effectively. • Attention to detail.