Customer Operations Jobs

Avis Budget GroupHQI 77

CALLING ALL WORKING HOLIDAY VISA HOLDERS! We are gearing up for our peak season and have multiple full-time, fixed-term positions available until the end of March 2026. Based at our Apex Car Rental Auckland Airport Branch, we are search for someone with exceptional customer services and isn't afraid of hard work. Big brands come with big responsibilities, and we are DRIVEN to be the BEST vehicle rental company in the world - TOGETHER! Full-Time (40-Hours per week) working 10.30 - 19.00 shifts with weekend work Fixed Term (until end of March 2026) Auckland Airport based Friendly, Caring and Supportive Culture Entry level with training provided We work 7-days per week and we are looking to fill 5 x 8 hour shifts working 10:30 am till 7 pm which will include weekend and public holidays as required. About the Role As what we call a Rental Operations Agent you will be involved in all aspects of our business! This varied role covers both our front and back of house operations. On the counter you will be interacting with our customers, marketing products and services, completing rental transactions, contracts, and bookings. On the other hand, you will be inspecting vehicles for damages and maintenance issues, driving, and parking our cars as well as cleaning vehicles (interior and exterior) in the wash bay so they are ready for our customers. What we are looking for: Full , clean, valid class 1 driver’s licence is essential for this role. Previous experience within retail, hospitality, customer service or similar roles Ability to work in a fast-paced environment while delivery exceptional customer service. Comfortable learning and using various computer systems to accurately input rental information (training will be provided) Ability to follow procedures and adhere to company guidelines and standards. What’s on offer: $25.63 per hour , plus increase your earnings with our sales incentive scheme. Uniform provided. Parking provided. Wellbeing programme incl. life insurance, discounted health insurance and superannuation options Employee discounts on car rental across Avis Budget Group and our partners including access to discounts and offers from retailers and big brands. Full training provided to help you achieve your goals & reach your potential. If you would like the opportunity to represent us, then we want to hear from you! To put an application forward, please click Apply Now. About Avis Budget Group We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward. Auckland Auckland New Zealand

ADECCOHQI 74

LHH Recruitment Solutions, cabinet de conseil en recrutement, travail temporaire spécialisé, gestion de transition et évaluation d'experts, cadres et dirigeants, recherche pour son client, acteur majeur du secteur aéronautique et spatial, un Customer Operations Manager H/F, pour une mission intérim de 6 mois minimum, dans le cadre d'un surcroît d'activité. Au sein du Customer Care Center (CCC), vous êtes l'interlocuteur privilégié de grands comptes clients et assurez le suivi quotidien de leurs activités de réparation et de distribution. À l'interface entre les clients et les équipes internes, vous contribuez à leur satisfaction, au respect des engagements contractuels et à la performance globale des opérations. Plus particulièrement, vos missions seront les suivantes : - Assurer la relation client au quotidien en répondant aux demandes dans les délais impartis et en garantissant une bonne visibilité sur les flux logistiques liés aux activités de réparation et de distribution. - Développer la satisfaction et la fidélisation des clients, tout en veillant au respect des intérêts de l'entreprise et à la qualité de service attendue. - Élaborer les offres commerciales de réparation, promouvoir les services et solutions proposés par Thales et identifier les opportunités de développement commercial. - Suivre les encours clients, recueillir les prévisions de commandes et les partager avec la Supply Chain afin d'anticiper les besoins et de sécuriser la capacité à servir les clients. - Analyser les indicateurs de performance, notamment les délais de livraison (OTD), les performances de réparation et les encours, afin d'identifier les écarts et d'alerter les interlocuteurs concernés. - Veiller à la bonne prise en compte des engagements contractuels et coordonner les priorités avec les Contract Managers et les équipes opérationnelles. - Recueillir les retours clients, identifier les axes d'amélioration et piloter les actions correctives nécessaires. - Collaborer avec les équipes internes pour contribuer à la performance du Customer Care Center et à l'amélioration continue des processus. Vous êtes issu(e) d'une formation en Supply Chain ou disposez d'une expérience professionnelle équivalente, et justifiez d'une expérience significative de 4 ans minimum sur un poste similaire, en relation client, support commercial, Supply Chain ou administration des ventes (ADV). Vous maîtrisez impérativement SAP et êtes à l'aise avec les outils informatiques. La connaissance d'outils de suivi des flux et de pilotage de la performance, tels qu'E-Track, Partedge ou SharePoint, sera appréciée. Vous faites preuve de curiosité et d'autonomie dans la découverte et l'utilisation de nouveaux outils. Vous disposez d'une forte orientation client et d'une bonne compréhension des enjeux opérationnels. Au-delà de vos compétences techniques, vous êtes reconnu(e) pour votre sens du service, votre excellent relationnel et vos qualités de communication. Rigoureux(se), organisé(e) et réactif(ve), vous savez gérer les priorités, interagir avec des interlocuteurs variés et travailler en autonomie. Votre esprit d'équipe, votre capacité d'analyse et votre force de proposition vous permettent d'identifier les dysfonctionnements et de mettre en œuvre des solutions adaptées. Vous souhaitez rejoindre un environnement industriel exigeant, au cœur de la relation clients et de la Supply Chain, et contribuer à la satisfaction de grands comptes ? Cette opportunité est faite pour vous ! Des déplacements très occasionnels sont à prévoir selon les besoins de l'activité. Ce poste est une mission intérim de de 6 mois minimum, statut Cadre, à pourvoir rapidement mais compatible avec un préavis, à Toulouse Sud (accessible en transports en commun). Rémunération selon profil et expérience.

MedtronicHQI 83

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Medtronic’s Customer Care & Order Operations function has an opportunity for a Strategic Customer Operations Associate to join the team and play a key role in supporting the delivery of an exception customer experience across the Order to Cash (OTC) process. In this role you will own the operational part of the account relationship, focusing on overall performance management to offer solutions for a differentiated and enhanced Customer Experience including but not limited to order management & delivery solutions. Based in Sydney and reporting to the Senior Strategic Customer Operations Lead, your role will act as the single point of contact for customers operational partnerships and be the conduit for the customer into Medtronic’s Global Operations & Supply Chain, signalling customer issues as opportunities for improvement and building a platform for partnership and growth. This is an exciting opportunity for an individual who enjoys a role with scope for varied tasks, has a process improvement mindset and thrives in engaging with different stakeholder groups to deliver a superior Customer Experience. Primary Responsibilities • Responsible (end-to-end) for the operational Order to Cash (OTC) performance with segmented accounts; this includes a personalized touch towards key customers. • Act as a key operational contact for assigned Enterprise Accounts, coordinating with internal teams to resolve OTC-related queries. • Monitor and report on operational performance metrics, including open orders, backorders, deliveries, returns, and disputes. • Identify improvement areas (e.g. price discrepancies, split deliveries, back-order etc.), root causes and drive improvements. Partner with internal stakeholders on identifying and executing on business opportunities and/or service improvements (e-business, default delivery services, etc). • Prepare regular customer updates and operational reports, ensuring clear and proactive communication. • Work closely with Customer Service, Supply Chain, Warehouse, Finance, and Sales teams to facilitate timely issue resolution. • Assist with continuous improvement initiatives aimed at enhancing operational efficiency and customer experience. • Maintain accurate records and support process compliance across customer-facing operations. • Escalate emerging risks, service concerns, and customer issues where appropriate. • undefined Required Qualifications • High school certificate (Year 12) is minimum education requirement • 2 years relevant experience in customer service or technical support. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. ‌ ‌ Recruitment Fraud Alert We are aware of phishing scams targeting job seekers. Please keep the following in mind: Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com . Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. ‌ This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

CarmaHQI 75

At Carma, we’re more than just a car company, we’re on a mission to shake up the Australian automotive industry! As a digital pre-owned car dealership, we’re turning the car buying experience into a hassle-free, seamless journey that customers can truly enjoy. With our diverse and collaborative team managing everything from engineering to marketing and buying to reconditioning in-house, we’re powered by the best people and we’d love for you to come along for the ride! This is a 12-month fixed-t

DiageoHQI 83

Job Description : About us With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world’s most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life’s moments — from everyday connections to landmark celebrations. Bring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other. Together, as one outstanding team, we keep learning, improving and raising the bar for our brands, our business and each other. Join us and play your part in making life’s moments mean a little more. About the Function Supply Chain & Manufacturing is where our brands are made, moved and delivered to the world. With over half of our people working across more than 100 sites, this is a complex, large-scale operation that brings together production, logistics, engineering and supplier partnerships. It’s fast-paced and hands-on, with teams working together to ensure quality, efficiency and sustainability at every stage. From sourcing ingredients to getting products into customers’ hands, you’ll play a role in delivering the brands people know and love. About this role The Customer Operations Analyst (fix term contract) is responsible for minimizing Customers out-of-stocks enabled by proactive order management and strong customer facing, Commercial team, and Supply engagement. Exceptional communication skills are required as this position deals directly with the Customers, Commercial Sales and Finance teams along with various internal teams (Supply Planning, Logistics, Brand and Innovation). Role Description • Strong ability to prioritize and manage high volume of requests based on business requests and timing • Subject matter authority within their Customer Service team for day-to-day activities, including Order Management, ATP functionality and reporting tools • Ensure consistent delivery of product from the Diageo warehouses to the customers • Establish and continuously improve business relationships with customers buyer, Commercial and Finance team contacts; Manage appropriate communications and expectations • Proactively address and communicate issues that might impact order entry • Actively manage and support new product startups and product discontinuations • Onboard new team members to ensure they are adequately trained on business process, systems and leading key stakeholders • Provide support to Customer service Manager Decision Making/Top Accountabilities • Monitor and ensure on-time flow of product from Diageo global plants and 3rd party suppliers • Ensure Customers adhere to order guidelines and proactively recommend order management & process improvements to customers (i.e. route-to-market, order lead time, order quantity) • Proactively manage exceptions outside of the order process, including but not limited to customer issues, quality issues, product transfers, returns • Represent Customer service in cross-functional meetings to shape and influence key critical business processes, such as innovation, system enhancements, and logistics network changes • Work with plants to expedite delivery of orders where needed • Provide customers and Commercial teams with information regarding order status and logistics issues • Balancing the demands of Sales and Supply Chain goals while maintaining excellent service • Attend Regional calls and provide Supply updates Financial Responsibility • Ensure that data is accurate as it impacts the total Canadian Markets estimated ~ 50M cases shipped annually • Maintain, monitor, and influence the results of relevant key performance indicators across service, cost, cash and quality • Understand and take appropriate action to manage cost impact of order violations, order expedites, and other actions taken to deliver service against operational constraints and budgets • Drive the on-going development and refinement of Customer service processes and metrics to drive continuous improvements and efficiencies in service, cost, cash and quality Experience/skills required: • 2+ years of experience in customer service, supply chain planning or logistics roles within the Beverage alcohol industry or a fast-paced CPG company • Degree or equivalent experience in supply chain, business management, or related fields • Experience in order management systems (preferably SAP) and MS Office Applications • Strong written and verbal communication skills • Ability to work independently and collaborate with internal and external customers across various levels of the organization • Demonstrated ability to build strong customer relationships and manage customer expectations • Validated analytical capabilities and problem-solving skills • Bilingual (English/French) is an asset Total Base Pay Range: 51.000 CAD - 85.000 CAD Working with Us Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one. We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including: Our purpose is crafting iconic drinks chosen for life’s moments. And it’s our people, with their different experiences, perspectives and talents, who make that possible. We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You’ll work alongside people with different backgrounds, experiences and perspectives — challenging, supporting and learning from one another as one outstanding team. Together, we’re constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win. Wherever you join us, you’ll have the opportunity to contribute, make an impact and play your part in making life’s moments mean a little more. Ready to bring your best? This could be your opportunity. If you require a reasonable adjustment, please ensure that you capture this information when you submit your application. Recruitment Scam Warning Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we'll never ask for money. Worker Type : Fixed Term Contract (Fixed Term) Primary Location: Dunwin Additional Locations : Job Posting Start Date : 2026-10-16

Thermo Fisher ScientificHQI 83

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description About Us At Thermo Fisher Scientific, our mission is to enable our customers to make the world healthier, cleaner and safer. Every day, our colleagues support scientific discoveries, healthcare innovations and life-changing therapies that positively impact millions of people worldwide. With more than 125,000 employees globally, we combine innovation, collaboration and expertise to help our customers solve some of the world's most important challenges. Our Budapest Shared Service Center is one of our key European service hubs, bringing together talented professionals who support customers and colleagues across multiple countries while building rewarding long-term careers in an international environment. About the Role We're looking for an experienced Customer Operations Specialist to join our German -speaking Order Fulfillment team in Budapest. You'll play a key role in ensuring customer orders move efficiently through the entire order lifecycle. You'll take ownership of more complex operational activities, proactively identify and resolve issues before they impact the customer, and collaborate with multiple business functions to ensure products are delivered accurately and on time. You'll also act as a trusted operational partner to the Team Lead, helping to support daily operations, sharing your expertise with colleagues, assisting with onboarding and knowledge sharing, and helping the team maintain high levels of quality and service. This role is ideal for experienced order management or customer operations professionals who enjoy solving complex problems, working cross-functionally and taking ownership in a fast-paced international environment. Why Join Our Budapest Team? You'll be joining a collaborative international team that plays a critical role in supporting our customers throughout the order fulfillment process. As a Customer Operations Specialist, you'll work on complex operational activities that provide broad exposure across Customer Care, Sales, Finance, Logistics, Manufacturing and Supply Chain while building expertise in customer operations and order management. Thermo Fisher Scientific offers excellent opportunities for professional growth, continuous learning and internal mobility within a truly global organization where innovation and collaboration are encouraged. What You'll Do • Manage customer orders throughout the entire order lifecycle, ensuring accurate and timely execution • Review operational reports to identify orders requiring intervention and proactively drive resolution • Investigate complex order issues and coordinate with Sales, Supply Chain, Manufacturing, Logistics, Finance and Customer Care to ensure timely resolution • Monitor open orders and proactively communicate updates to customers and internal stakeholders • Support quotations, customer master data maintenance and other customer operations activities • Maintain high levels of data accuracy across SAP and other business systems • Resolve email and phone customer enquiries and operational escalations while delivering an outstanding customer experience • Build strong working relationships with customers and cross-functional business partners • Identify opportunities for process improvements that enhance operational efficiency and customer satisfaction • Contribute to operational excellence by sharing knowledge, best practices and supporting team initiatives • Support the Team Lead with day-to-day operational coordination, helping to ensure workload is managed effectively and service levels are maintained • Share knowledge and best practices, supporting onboarding, training and the development of less experienced colleagues What We're Looking For • Fluent German and English language skills , both written and spoken • Approximately 4 years of experience within Customer Operations, Order Management, Order Fulfillment, Customer Service Administration, Sales Support or a Shared Services environment • Experience managing complex customer orders and supporting end-to-end order fulfillment processes • Strong SAP knowledge; experience with CRM platforms such as Salesforce is an advantage • Excellent communication and stakeholder management skills • Strong analytical and problem-solving abilities with a proactive approach to issue resolution • Excellent organizational and prioritization skills, with the ability to manage multiple activities simultaneously • High attention to detail and commitment to operational accuracy • Customer-focused mindset with a strong sense of ownership and accountability • Bachelor's degree is preferred; however, candidates with relevant professional experience will also be considered Nice to Have • Salesforce or other CRM experience • Experience reviewing operational reports, dashboards or KPIs • Exposure to Supply Chain, Logistics or Manufacturing operations • Experience participating in process improvement initiatives • Knowledge of Lean, Continuous Improvement or Operational Excellence methodologies • Fluency in other European languages (i.e. French, Italian, Spanish, Finnish etc) What Makes Someone Successful? Successful Customer Operations Specialists on this team typically demonstrate: • Strong ownership mentality and accountability • Curiosity and an investigative approach to problem-solving • Excellent analytical and decision-making skills • Confidence managing complex operational issues and customer escalations • Strong collaboration across multiple business functions • A customer-focused and service-oriented mindset • High attention to detail and commitment to operational quality • Adaptability, resilience and the ability to thrive in a fast-paced environment • A proactive approach to continuous improvement What We Offer • Competitive compensation package including annual performance bonus • Hybrid working model with 2 days of home office per week • Comprehensive benefits package including private healthcare, life, accident and critical illness insurance, and voluntary pension contribution • Flexible Cafeteria package including SZÉP Card contribution and additional benefit options • Complimentary language courses • Extensive learning and development opportunities • Career progression opportunities within a global organization • Modern office environment on Váci út with employee parking, complimentary coffee, tea and refreshments, relaxation areas, and excellent public transport connections • A collaborative, inclusive and supportive workplace culture Ready to Make an Impact? If you're looking for an opportunity to take ownership of complex customer operations while collaborating with international teams and driving operational excellence, we'd love to hear from you.

SJR in Sweden ABHQI 74

Trivs du i en roll där du får kombinera administration, koordinering och service med möjligheten att utveckla och förbättra arbetssätt? Då kan detta vara nästa steg för dig! Vi på SJR har fått förtroendet att hjälpa Kia Sweden med en Customer Operations Specialist för ett konsultuppdrag på 10 månader, med möjlighet till förlängning. Vi ser gärna att du kan börja så snart som möjligt, men tar självklart hänsyn till din uppsägningstid. Senaste önskat startdatum är i november. Du kommer ingå i en sammansvetsat team på sex personer där du rapporterar till Manager Sales Operations Planning & Logistics. Du utgår från Kias moderna och trivsamma kontor i Upplands Väsby, samtidigt som företaget erbjuder ett flexibelt hybridupplägg. Om tjänsten Som Customer Operations Specialist får du en nyckelroll i Kias leverans- och orderflöde. Du ansvarar för den dagliga hanteringen av fordonsorder och fungerar som en viktig kontaktperson för våra återförsäljare, där du säkerställer en smidig och kvalitativ process från order till leverans. Genom löpande dialog, uppföljning och support bidrar du till en hög servicenivå och en positiv upplevelse för våra partners. Rollen innebär ett nära samarbete med flera interna funktioner och ger dig en central position i verksamheten där du får möjlighet att påverka och skapa värde. Utöver det operativa ansvaret kommer du även att spela en viktig roll i utvecklingen av våra arbetssätt och processer. Du bidrar till att skapa struktur, dokumentera rutiner och identifiera förbättringsmöjligheter som effektiviserar flöden, stärker kvaliteten och minskar manuella moment. För dig som motiveras av att kombinera administration och koordinering med kontinuerligt förbättringsarbete erbjuder rollen en spännande möjlighet att göra verklig skillnad i en verksamhet under utveckling. Ansvarsområden - Hantering och koordinering av fordonsorder. - Uppföljning av leveranser och avvikelser. - Support och daglig kontakt med återförsäljare. - Samarbete med interna funktioner inom försäljning, logistik och ekonomi. - Dokumentation av processer, rutiner och arbetsinstruktioner. - Utveckling och strukturering av SharePoint- och kunskapsplattformar. - Identifiera och driva förbättringsinitiativ för att effektivisera arbetsprocesser. - Bidra till kunskapsöverföring och minskat personberoende i organisationen. - Stödja verksamheten inför och efter SAP-implementeringen. Lämplig bakgrund Vi söker dig med erfarenhet av administration, orderhantering, kundservice eller liknande. Du är strukturerad och självgående med erfarenhet av att dokumentera, kartlägga och utveckla processer samt identifiera förbättringar som skapar effektivare arbetssätt. Du är kvalitetsmedveten, ansvarstagande och kommunikativ på både svenska och engelska. Du trivs med samarbete, bidrar till teamets och verksamhetens utveckling och kan hantera flera parallella uppgifter med hög kvalitet även i ett högt tempo. Meriterande är erfarenhet från fordonsbranschen, logistik eller orderadministration samt förståelse för försäljnings-, order- och leveransprocesser. Vi ser gärna att du har erfarenhet av SAP, CRM-, order- eller logistiksystem samt god systemvana och goda kunskaper i Excel. Personliga egenskaper För att trivas hos oss är du en självgående och initiativtagande person som gillar att ta ägarskap och driva ditt arbete framåt. Du är analytisk, lösningsorienterad och ser möjligheter att förbättra arbetssätt snarare än att bara förvalta dem. Samtidigt är du en prestigelös lagspelare som trivs i samarbetet med andra och som bidrar till ett positivt arbetsklimat. Du har lätt för att skapa struktur, dokumentera kunskap och säkerställa att processer fungerar effektivt och långsiktigt. Om företaget På Sverigekontoret i Upplands Väsby norr om Stockholm arbetar idag ca 80 personer. Kias företagskultur domineras av ett dynamiskt förhållningssätt där vi är snabbfotade och förändringsbenägna i vårt arbetssätt. Kia är marknadsorienterade och sätter alltid kunden i fokus, vilket gör att Kia kontinuerligt optimerar sin affär och lanserar produkter och tjänster som efterfrågas av marknaden. Kia har en platt organisation där allas insats är värdefull och där vi tillsammans hjälps åt för att skapa bästa möjliga förutsättningar för en lyckosam affär och en miljö där alla trivs och vill bidra. Kia tror på en kontinuerlig utveckling och satsar mycket på att vara en lärande organisation där du får möjlighet att påverka, delta, lära och bidra. Hos Kia hittar du en familjär och transparent kultur som främjar kreativitet och modet att våga prova nya alternativ och vägar. Ansökan För mer information om tjänsten är du välkommen att kontakta Atena Kamaliha. Vi intervjuar löpande och tjänsten kan komma att tillsättas innan ansökningstiden har gått ut. Sista ansökningsdag är 2026-11-11. Varmt välkommen med din ansökan! Konsult hos SJR Att arbeta som konsult hos SJR innebär att du blir en del av en dedikerad organisation med kompetens att ge dig perfekta förutsättningar att utvecklas både inom din yrkesroll och på ett personligt plan. Du får tillgång till vårt stora nätverk av intressanta företag och uppdragsgivare och därmed en unik möjlighet att ta din karriär till nästa steg. Vi på SJR bryr oss om vår personal och tillsammans med oss får du en långsiktig partner som ger dig trygghet och stöd. Vi är lyhörda för dina behov och du kommer att ha en nära relation med din konsultchef som stöttar dig i din utveckling. #Bildlänk https://media.sjr.se/wp-content/uploads/2023/12/konsult_shutterstock_1206996091-scaled.jpg

CrusoeHQI 93

Crusoe is on a mission to accelerate the abundance of energy and intelligence . As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster. We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI. We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe. About the Role: As Staff Customer Operations Manager, you will lead Crusoe's customer feedback ecosystem and use it to shape strategy and operations. You will unify customer and market signals, build a comprehensive view of our customer base, monitor the competitive landscape, and deliver evidence-backed recommendations to executive leadership. This role connects intelligence to business outcomes. You will track how AI models are evolving and what those shifts mean for GPU demand and our Managed Intelligence offerings, prepare executive customer updates for Cloud Leadership, bring customer evidence into Product and Engineering planning, and build the business case for where Crusoe should invest in the customer experience. What You'll Be Working On: • Design and scale the systems that capture, triage, and route customer feedback, including the taxonomy, quality standards, and a central repository of customer evidence • Own executive update cadences for Cloud Leadership, including the quarterly Voice of Customer executive briefing and Monthly Business Reviews, tracking wins, customer experience signals, and operational updates across the CX team • Identify where Crusoe should invest in the customer experience based on customer demand, market analysis, and cost to serve • Advocate for customers in Product and Engineering planning with evidence-based insights, and track the lifecycle of each request from intake through prioritization, delivery, and adoption • Build the business case for new service offerings and lead their incubation through launch • Support go-to-market teams with account reviews, customer-specific analysis, and targeted research • Maintain a comprehensive view of Crusoe's customers, covering segmentation, adoption, and infrastructure footprint, and flag risks such as churn, along with expansion opportunities and behavioral shifts, to account teams • Monitor competing GPU cloud and inference platforms, including product releases, pricing, and service commitments • Track AI models across their lifecycle, from frontier and open-weight releases through fine-tuning, serving, and retirement, and map which models and workloads customers train and serve on Crusoe • Explain what model shifts, such as new architectures, longer context windows, lower-precision formats, and new inference engines, mean for GPU demand, Managed Inference offerings, and account risk What You'll Bring to the Team: • 8+ years in customer operations, Voice of Customer, CX or product strategy, or consulting, translating customer feedback into operational changes • Technical fluency in AI platforms, cloud infrastructure, or developer tooling, with the ability to read technical documentation, support tickets, and release notes • Ability to separate true technical differentiation from marketing claims • Strong executive writing skills for memos, briefs, and recommendations • Proven ability to influence without direct authority • Comfortable building operating frameworks and processes in ambiguous environments • Hands-on experience prototyping and operationalizing workflows with AI tools • Experience at an AI lab, GPU cloud, hyperscaler, or inference platform • Background in building competitive intelligence or Voice of Customer programs • Skill in translating technical insights into a business case Benefits: • Competitive compensation and equity packages • Restricted Stock Units • Paid time off, paid holidays & leave of absence programs • Comprehensive health, dental & vision insurance • Employer contributions to HSA account • Paid parental leave • Paid life insurance, short-term and long-term disability • Professional development & tuition reimbursement • Mental health & wellness support • Commuter benefits (parking & transit) • Cell phone stipend • 401(k) Retirement plan with company match up to 4% of salary • Volunteer time off • Global travel insurance & emergency assistance • Daily meals allowance • Additional perks & programs specific to location Compensation Range Compensation will be paid in the range of up to $170,000 - $190,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

EnpalHQI 85

Company Description Enpal è il green unicorn n. 1 in Europa. Nata a Berlino nel 2017 e attiva in Italia dal 2023, Enpal conta più di [phone removed] clienti soddisfatti. Il nostro obiettivo è diventare il punto di riferimento per l’indipendenza energetica dei nostri clienti a 360 gradi, attraverso soluzioni per l’energia solare, wallbox e pompe di calore, integrate con tecnologie innovative ed esperienze digitali. Per sostenere la crescita di Enpal in Italia, siamo alla ricerca di nuove persone da inserire nel nostro team presso la sede di Milano . Job Description Questa opportunità è riservata a candidati e candidate appartenenti alle Categorie Protette ai sensi della Legge 68/99 . Entrando a far parte di Enpal avrai l’opportunità di lavorare in un ambiente internazionale, dinamico e in forte crescita, contribuendo concretamente alla transizione energetica. In base alla tua esperienza, alle tue competenze e alle esigenze del team, potrai supportare diverse attività nell’ambito Customer Operations, con particolare attenzione alla gestione dei clienti, degli appuntamenti e dei processi operativi. Principali responsabilità • Raccogliere e verificare informazioni relative alle esigenze e ai consumi energetici dei nostri clienti. • Pianificare e confermare gli appuntamenti tra i nostri responsabili commerciali e i potenziali clienti interessati alle soluzioni Enpal. • Gestire e aggiornare database e sistemi aziendali, garantendo accuratezza e qualità delle informazioni. • Fornire assistenza ai clienti tramite telefono ed e-mail, contribuendo a garantire un’esperienza positiva durante tutto il percorso con Enpal. • Supportare le attività operative e amministrative del team. • Collaborare con i diversi dipartimenti per assicurare una gestione efficace delle richieste e dei processi. • Contribuire al miglioramento continuo delle attività e dell’esperienza dei nostri clienti. Qualifications • Appartenenza alle Categorie Protette ai sensi della Legge 68/99. • Ottima conoscenza della lingua italiana, sia scritta che parlata. • Buona dimestichezza con gli strumenti informatici e digitali. • Precisione, affidabilità e capacità organizzative. • Buone capacità comunicative e relazionali. • Predisposizione alla collaborazione e al lavoro in team. • Motivazione ad apprendere e a crescere professionalmente in un contesto dinamico. Una precedente esperienza in ambito customer service, operations, back office o attività amministrative costituisce un plus, ma non è necessariamente richiesta. Cosa offriamo • Assunzione diretta secondo le condizioni previste per il ruolo. • 💰 Retribuzione : Ral da 23.000€ a 25.000€ commisurato all’esperienza e alle competenze, comprensivo di 13ª e 14ª mensilità 🎯 Bonus variabile : Fino a €2.000 lordi annui • Retribuzione competitiva e benefit secondo la policy aziendale. • Formazione e onboarding per supportarti nell’inserimento e nello sviluppo del ruolo. • Opportunità di crescita e sviluppo professionale. • Un ambiente di lavoro internazionale, dinamico e collaborativo. • La possibilità di proporre idee e contribuire direttamente alla crescita di Enpal in Italia. • Un contesto attento alla diversità, all’inclusione e alla valorizzazione delle persone. Orario: Full time, 40 ore settimanali o part time, 21 ore settimanali. Informazioni aggiuntive Da Enpal siamo orgogliosi della diversità del nostro team. Non vengono prese decisioni sulla base del colore della pelle, della religione o del credo religioso, dell'origine etnica o nazionale, della nazionalità, dell'identità di genere, dell'orientamento sessuale, della disabilità o dell'età, né durante l'assunzione né durante il rapporto di lavoro. Enpal è sinonimo di un posto di lavoro sicuro e combatte contro la discriminazione e le molestie di qualsiasi tipo.

Ethos LifeHQI 81

About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten. About the Role: As the Customer Operations Lead at Ethos, you will lead a team of up to 10 -12 Associates, ensuring they deliver an exceptional experience to new and existing customers and the insurance agents who refer business to Ethos. You will combine hands-on customer support leadership with team management, coaching, and process improvement to drive team performance and customer satisfaction.This role requires strong people-leadership skills alongside the deep product, systems, and communication expertise expected of frontline associates.Creating a positive customer and agent experience is critical to Ethos's success in the life insurance industry, and this role is central to scaling that experience through a high-performing team. Duties and Responsibilities: Team Leadership & People Management - Directly manage, coach, and develop a team of up to 10 Customer Operations Associates - Conduct regular 1:1s, performance reviews, and career development conversations - Set individual and team goals aligned with broader Customer Operations objectives, and track progress against defined service levels (SLAs) - Manage team scheduling, staffing coverage, and workload distribution across email, live chat, SMS, and phone channels - Recruit, onboard, and train new team members; build and maintain onboarding/training materials - Foster a positive, accountable, and high-performance team culture Operational Excellence - Ensure the team maintains accuracy in all communications with customers/agents on policy /agent comp related queries - Own team-level quality assurance — audit interactions, provide feedback, and drive continuous improvement in service quality - Monitor team metrics (response times, resolution rates, CSAT/agent satisfaction, SLA adherence) and report performance to management Process & Cross-Functional Collaboration - Identify opportunities for process improvements across the team's functions and lead implementation of agreed-upon solutions - Partner with other cross-functional teams to resolve systemic issues and represent the voice of the customer/agent - Develop and maintain team knowledge base, playbooks, and SOPs to ensure consistency and scalability - Support hiring, capacity planning, and resource forecasting as the team grows Subject Matter Expertise - Maintain and deepen expert-level understanding of Ethos products, consumer policy systems, and partner agent systems - Serve as the team's go-to resource for complex queries/scenarios Qualifications and Skills: • 3-5+ years of experience in customer support, customer success, or operations, including at least 1-2 years in a team lead, supervisor, or people management role • Proven experience managing and developing a team of 5+ direct reports • Experience in life insurance or a related industry strongly preferred • Bachelor's degree preferred • Proficiency with Salesforce or equivalent support/help desk software; experience with reporting/dashboarding tools a plus • Strong analytical skills with the ability to interpret team performance data and translate it into action • Excellent coaching, feedback delivery, and conflict-resolution skills • Adaptable and resilient, able to lead a team through change while maintaining quality and morale • Excellent phone presence, written communication, and cross-functional collaboration skills #LI-Onsite #LI-MS1 Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records. To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice . Recruitment Notice: Please be aware of recruitment scams. All legitimate communication from our team will only come from email addresses ending in @ethos.com or @getethos.com. We will never ask for payment, banking details, or sensitive personal information during the hiring process. If you are contacted by someone claiming to represent us from a different email address, please treat it as fraudulent.

Needo Recruitment Sthlm ABHQI 74

Vill du ha en varierad roll där du får kombinera kundkontakt, administration och tekniska produkter? Trivs du med att förstå kundens behov, hitta rätt lösning och hålla ihop processen från förfrågan till leverans? Då kan rollen som Customer Operations hos KLINGER vara något för dig! Om KLINGERKLINGER är en etablerad och världsledande leverantör av lösningar inom tätning, vätskereglering och nivåmätning. Företaget grundades 1886 som ett familjeföretag och är känt som en pionjär inom tätningsteknik. KLINGER har en global kundbas och levererar pålitliga produkter över hela världen för användning inom petrokemi, kemi, industri, infrastruktur och transport. Idag består KLINGER Group av 3100 medarbetare och omsätter 719 miljoner euro och har 18 produktionsanläggningar globalt. I Sverige består organisationen av 20 medarbetare med huvudkontor i Järfälla. Om tjänsten som Customer OperationsSom Customer Operations blir du en central del av KLINGERs team inom ventiler och instrument , en varierad roll där du ansvarar för att driva kundärenden framåt och hålla ihop flödet från första förfrågan till färdig leverans. Rollen kombinerar administration, kundkontakt, inköp och teknisk problemlösning. Du tar emot förfrågningar, sätter dig in i kundens behov och arbetar fram rätt lösning tillsammans med kunder, utesäljare, leverantörer och KLINGERs egna fabriker. Förfrågningarna kan variera från enklare order där du säkerställer pris och leveranstid till mer tekniska ärenden där du behöver tolka specifikationer, identifiera avvikelser och ställa rätt följdfrågor. Du blir också en viktig del av det kommersiella flödet genom att ta fram offerter, registrera order och följa upp beställningar. För att komma in i rollen får du stöd av erfarna kollegor med lång erfarenhet av både produkterna och verksamheten. Du behöver därför inte ha kunskap om KLINGERs produkter från början, men vi ser gärna att du har ett genuint tekniskt intresse och tycker om att lära dig nya saker. I tjänsten utgår du från KLINGERs nyrenoverade kontor i Järfälla, Stockholm och rapporterar till Head of Sales. Dina huvudsakliga arbetsuppgifter: Hantera inkommande kundförfrågningar via ärendehanteringssystem och telefon. Identifiera rätt produkter utifrån kundens specifikationer och behov. Ta fram offerter och projektunderlag. Hantera orderflödet från förfrågan till leverans, vilket innebär att säkerställa priser, leveranstider och produktinformation samt hantera inköp och följa upp beställningar. Samarbeta med funktioner för att säkerställa ett effektivt flöde. Om dig Vi söker dig som har fullständig gymnasieutbildning och som har minst tre års arbetslivserfarenhet av administration, orderhantering, inköp, logistik, kundservice eller annat som kan bedömas likvärdigt. Du är van vid att arbeta strukturerat och noggrant och trivs i en roll där du behöver hålla ihop flera delar av en process samtidigt. För att lyckas i rollen behöver du inneha god systemvana, har du tidigare erfarenhet av HubSpot, Excel och/eller Business Central är det meriterande så väl som tidigare erfarenhet av tekniska produkter. För att vara aktuell för tjänsten behöver du besitta flytande språkkunskaper i svenska och engelska. Som person söker vi dig som förstår vikten av god service och som har ett strukturerat och prestigelöst arbetssätt. Du tar ansvar för ditt lärande, ser till att driva dina arbetsuppgifter framåt och är trygg med att ta kontakt, ställa frågor och följa upp vid behov. Vidare trivs du bra med många kontaktytor och har lätt för att samarbeta med både kunder och kollegor. Viktigt för tjänsten: Fullständig gymnasieutbildning. Minst tre års erfarenhet av exempelvis administration, orderhantering, inköp, logistik, kundservice eller annat som kan bedömas likvärdigt. God systemvana och intresse för digitala verktyg. Flytande språkkunskaper i svenska och engelska. Intresse för tekniska produkter och förmåga att sätta dig in i teknisk information. Meriterande för tjänsten: Erfarenhet av tekniska produkter. Erfarenhet av Excel, Business Central och/eller HubSpot. Erfarenhet av hela orderflödet från förfrågan till leverans. Erfarenhet av inköp och leverantörskontakter. Övrigt Start: Omgående, enligt överenskommelse.Omfattning: Heltid, 100 % med inledande provanställningPlacering: Järfälla, Stockholm.Lön: Enligt överenskommelse. Vill du bli en del av team KLINGER? Varmt välkommen med din ansökan!

VerkadaHQI 86

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role Verkada is looking for a Customer Operations Coordinator to own our order lifecycle from purchase order to dispatch. You'll process and validate customer orders, act as the main point of contact for customer questions about their orders, manage returns, and support our logistics team to keep shipments on schedule. This role suits someone detail-oriented who works independently, handles a fast pace well, and brings solutions along with the problems they flag. What You'll Do Order Management • Process incoming orders and check that purchase order contents are accurate before they're released. • Enter and maintain orders accurately in a high-volume environment. • Monitor open orders, fix holds and discrepancies, and work with our warehouses to get orders dispatched on time. • Work with Finance to resolve order issues. Customer Support • Respond to customer questions about orders, shipments, returns, and delivery timelines by email, phone, and in person. • Keep customers and internal stakeholders updated on order and return status. • Troubleshoot customer issues and escalations, working with internal teams to resolve them quickly. • Record customer interactions and how they were resolved so the full team has context. Returns Processing • Process incoming returns from customers and the warehouse, including receiving, categorizing, and starting the refurbishment process. • Work with Finance to resolve returns issues. Logistics Support • Schedule LTL freight carriers and prepare shipping documents such as BOLs and SLIs. • Help the Global Operations and Supply Chain teams with inbound and outbound shipments and exceptions. • Help meet daily shipping deadlines by shifting between workstreams as priorities change. Operations Support • Take on other projects and tasks that support Verkada operations. What You Bring • 2+ years of experience with order entry and email handling in a high-volume environment • 2+ years of customer service experience in a call center or high-volume support environment • 1+ year of logistics coordination experience, including domestic LTL/freight scheduling and documentation (BOLs) • Strong written and verbal communication skills (email and phone), including knowledge of professional email etiquette • A customer-first mindset, with the patience and judgment to calm tense situations and see issues through to resolution • A track record of managing a daily workload with about 90% autonomy, bringing proposed solutions when you raise problems • The ability to keep your speed and accuracy steady as tasks get more complex • Comfort with tech stacks (ERP, WMS, or logistics platforms) and investigating mismatches between system records and physical inventory • Strong attention to detail, a positive attitude, and a team-player mindset suited to a fast-paced startup • Must pass a customer service assessment Preferred • Bachelor's degree • Experience with NetSuite and Salesforce • Experience with international shipping and Tax/VAT overrides Employee Benefits Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to: • Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans • Nationwide medical, vision and dental coverage • Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options • Expanded mental health support • Paid parental leave policy & fertility benefits • Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time • Professional development stipend • Wellness/fitness benefits Additional Information • You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time. Annual Pay Range At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs) Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable). Estimated Annual Pay Range $48,000 — $53,000 USD Verkada Is An Equal Opportunity Employer As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law. Your application will be handled in accordance with our Candidate Privacy Policy .

VerkadaHQI 86

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role Verkada is looking for a Customer Operations Coordinator to own our order lifecycle from purchase order to dispatch. You'll process and validate customer orders, act as the main point of contact for customer questions about their orders, manage returns, and support our logistics team to keep shipments on schedule. This role suits someone detail-oriented who works independently, handles a fast pace well, and brings solutions along with the problems they flag. What You'll Do • Order Management • Process incoming orders and check that purchase order contents are accurate before they're released. • Enter and maintain orders accurately in a high-volume environment. • Monitor open orders, fix holds and discrepancies, and work with our warehouses to get orders dispatched on time. • Work with Finance to resolve order issues. Customer Support • Respond to customer questions about orders, shipments, returns, and delivery timelines by email, phone, and in person. • Keep customers and internal stakeholders updated on order and return status. • Troubleshoot customer issues and escalations, working with internal teams to resolve them quickly. • Record customer interactions and how they were resolved so the full team has context. Returns Processing • Process incoming returns from customers and the warehouse, including receiving, categorizing, and starting the refurbishment process. • Work with Finance to resolve returns issues. Logistics Support • Schedule LTL freight carriers and prepare shipping documents such as BOLs and SLIs. • Help the Global Operations and Supply Chain teams with inbound and outbound shipments and exceptions. • Help meet daily shipping deadlines by shifting between workstreams as priorities change. Operations Support • Take on other projects and tasks that support Verkada operations. What You Bring • 2+ years of experience with order entry and email handling in a high-volume environment • 2+ years of customer service experience in a call center or high-volume support environment • 1+ year of logistics coordination experience, including domestic LTL/freight scheduling and documentation (BOLs) • Strong written and verbal communication skills (email and phone), including knowledge of professional email etiquette • A customer-first mindset, with the patience and judgment to calm tense situations and see issues through to resolution • A track record of managing a daily workload with about 90% autonomy, bringing proposed solutions when you raise problems • The ability to keep your speed and accuracy steady as tasks get more complex • Comfort with tech stacks (ERP, WMS, or logistics platforms) and investigating mismatches between system records and physical inventory • Strong attention to detail, a positive attitude, and a team-player mindset suited to a fast-paced startup • Must pass a customer service assessment Preferred • Bachelor's degree • Experience with NetSuite and Salesforce • Experience with international shipping and Tax/VAT overrides Employee Benefits Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to: • Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans • Nationwide medical, vision and dental coverage • Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options • Expanded mental health support • Paid parental leave policy & fertility benefits • Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time • Professional development stipend • Wellness/fitness benefits • Healthy lunches provided daily • Commuter benefits Additional Information • You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time. Annual Pay Range At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs) Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable). Estimated Annual Pay Range $48,000 — $53,000 USD Verkada Is An Equal Opportunity Employer As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law. Your application will be handled in accordance with our Candidate Privacy Policy .

WatershedHQI 93

ABOUT WATERSHED Watershed https://watershed.com/ is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and will collaborate with us in shaping the culture of a growing team. We have offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us! THE ROLE Watershed is on a mission to help companies measure, reduce, remove, and report their emissions. We're looking for a strategic operator to join Customer Operations, which runs the programs that deliver on that mission for hundreds of enterprise customers. You'll partner closely with Customer leadership to design and build the operational backbone for all three teams in our Customer organization: Customer Success, Sustainability Advisory and Services, and Support. That means the engagement models, scalable systems, forecasting infrastructure, and AI-driven workflows the team runs on, plus the reporting leadership uses to steer the business. This is a role for a hands-on operator who builds what they design and has already rewired their work around AI. You'll operate as a trusted advisor and force multiplier for Customer leadership, owning initiatives end to end from framing the problem to standing up a working solution the team actually uses. You'll help guide the Ops roadmap rather than working a queue, with real scope to define what modern Customer operations looks like at Watershed. Success means a Customer organization where structural calls like coverage and staffing are made with evidence rather than instinct, customer health scoring actually changes decisions, teams spend their time on customers instead of manual processes, and AI is embedded in how the team operates day to day. You'll report to the Head of Customer Operations and join a small team of operators who each support a slice of the Customer organization. This role is based in our New York or San Francisco office, with an expectation of 4 days per week in office. You will: - Design and implement the Customer operating model. Partner with Customer leadership across Customer Success, Advisory, and Support on: - Organizational design, segmentation, and customer engagement models - Capacity, staffing, and headcount planning - Target setting and performance frameworks - Own forecasting from the ground up. Retention, expansion, and services capacity - the methodology, models, and operating cadences that leadership actually trusts, and that surface risk and opportunity early enough to change the outcome - Build AI-first operational workflows across the customer lifecycle, along with internal tooling that changes how the team operates day to day - Lead strategic initiatives end to end. Drive complex, multi-workstream Customer org initiatives from conception through implementation. You'll frame problems alongside cross-functional partners, and co-build and co-own the result rather than handing over a recommendation You might be a fit for this role if: - You bring 5+ years experience in GTM Operations (CS Ops, RevOps, Strategy & Ops) at a high-growth B2B technology company, or a mix of top-tier strategy consulting and GTM Ops - You've supported customer-facing teams directly, especially Customer Success. You know how CSMs actually spend their week, you've owned the reporting and operating cadence behind a retention number, and you can tell a real risk or expansion signal from noise - You have demonstrated analytical excellence. You've built the forecasting models behind real leadership decisions, e.g., capacity, retention, expansion - You turn ambiguous problems into working systems. You independently take a vague strategic objective through to a plan, a build, and adoption - often as the only person on the problem - and you hold strong opinions about what good looks like - You're hands-on with GTM and BI tools like Salesforce, Gong, and Sigma. You build your own systems and partner with GTM Engineering on the bigger lifts. Bonus if you're adept with SQL and Salesforce administration, including automation and data model design - AI is already embedded in how you work. You've shipped AI workflows that other teams actually use, and you have a point of view on how Customer teams should evolve because of it - You're an exceptional communicator who influences without authority. You can drive alignment across Customer, Product, Data, Sales, and Finance when teams disagree Must be willing to work from an office 4 days per week (except for remote roles) Watershed has hub offices in San Francisco, New York, London, and Mexico City and satellite offices in Denver, Sydney, Paris, and Berlin. Where we have offices, employees are expected to be in office for 4 days per week. Certain jobs are open to being remote and will be specifically noted on the jobs page and in the job description if so. What’s the interview process like? It starts the same for every candidate: getting to know the team members through 1 to 2 conversations about Watershed, your experience, and your interests. Next steps can vary by role, but usual next steps are a skill or experience interview (e.g. a coding interview for an engineer, a portfolio review for a designer, deeper experience call for other roles) which leads to a virtual or in person interview panel. We prioritize transparency and lack of surprise throughout the process. What if I need accommodations for my interview? At Watershed, we are dedicated to ensuring an inclusive recruitment process. We provide reasonable accommodations for candidates with disabilities, long-term conditions, mental health needs, religious observances, neurodivergence, or pregnancy-related support requirements. If you need assistance during your process, please contact your recruiter.

CabifyHQI 81

🚀 ¡Estamos buscando a nuestro nuev@ Customer Operations Trainee! En Cabify creemos que una nueva forma de movilidad urbana es posible. Un ecosistema que permita tener menos coches privados en las calles, vehículos más sostenibles y rutas más eficientes. Ciudades en las que sus calles estén pensadas por y para las personas, y no para los coches. Productos y servicios que, mediante alternativas de movilidad sostenibles y eficientes, generen valor económico, social y medioambiental. Y no solo es que creamos en ello, sino que trabajamos la magia para hacerlo posible. Si compartes con nosotros el mismo propósito, sigue leyendo porque… ¡Este es tu sitio! Sobre el equipo Formarás parte de un área clave encargada de hacer realidad la propuesta de valor de Cabify , brindando a todas nuestras audiencias un servicio seguro, confiable y de excelencia . Serás parte de un equipo apasionado que diseña y ejecuta procesos de atención y gestión de clientes de alto valor agregado , de forma eficiente, escalable y sostenible . Funciones Apoyar en el registro, creación y actualización de la información de clientes en los sistemas de facturación, pagos y cobranzas, asegurando la correcta trazabilidad de los datos. Brindar soporte en la atención de consultas y requerimientos de clientes corporativos relacionados con facturación, procesos de pago, bloqueo de cuentas u otros temas operativos, canalizando y escalando los casos que lo requieran. Apoyar en la correcta y oportuna atención de los distintos canales de comunicación internos y externos, siguiendo los protocolos y lineamientos establecidos. Colaborar en la elaboración y actualización de reportes contables asociados a la facturación de clientes. Realizar el ingreso documentario y dar seguimiento al registro de facturas en los sistemas internos y de los clientes, apoyando en los procesos de re-facturación cuando corresponda y previa validación del equipo responsable. Brindar soporte administrativo en el seguimiento de las carteras de cobranzas y compromisos de pago, bajo la supervisión del equipo a cargo. Gestionar tickets operativos (Inbound, Back Office) de acuerdo con los SLA definidos, manteniendo estándares de calidad, orden y productividad. Reportar de manera oportuna cualquier incidencia, desviación o alerta que pueda impactar la operación. Cumplir con los protocolos, políticas internas y normativas vigentes (protección de datos, lineamientos antifraude y estándares éticos), asegurando un servicio alineado a los valores de la compañía. Lo que estamos buscando Experiencia deseable en atención al cliente, call center o gestión de reclamos, asistente de facturación, gestor de pagos y cobranzas, etc. Estudiante universitario(a) de los últimos ciclos (preferentemente en Contabilidad, Administración, Negocios u otras afines). Actitud proactiva, resolutiva y orientación a resultados. Manejo intermedio de herramientas de Office. Conocimientos en plataformas como Zendesk u otras similares. Habilidad para trabajar de forma autónoma, organizada y con sentido de urgencia. Ahora viene lo bueno: Somos una empresa llena de gente feliz y motivada... ¡y no queremos que eso cambie! Aquí te mostramos algunas razones por las que te encantará formar parte de la familia Cabify. 🤸 Horario y forma de trabajo ¡flexibles! 🔋Recharge Day: el tercer viernes del mes ¡libre! 🎉Eventos divertidos para disfrutar junto a tu equipo 🏥Seguro FOLA 💸Crédito mensual para testear nuestra App de Cabify 👩🏽‍🎓Programas de desarrollo personal y profesional ¡Únete a nosotros!

OIO Väst ABHQI 74

Vi söker en Customer Operations & Logistics Coordinator till en internationell och kundnära roll med fokus på orderhantering, leveranssamordning, logistik och prognosarbete. Du samarbetar med globala säljbolag, distributörer samt andra interna och externa intressenter för att säkerställa effektiva leveranser och hög kundnöjdhet. Det här är en bred och koordinerande roll inom kundservice, order, logistik och supply chain. En viktig del av arbetet är att skapa struktur, lösa problem och se till att kunder och samarbetspartner får rätt stöd och leverans. Dina arbetsuppgifter innebär bland annat attHantera kundorder och stötta den löpande kundverksamheten Samordna leveranser och planera logistikflöden Arbeta med prognoser, efterfrågeplanering och försäljningsunderlag Hantera frågor inom export, tull och regelefterlevnad för internationell handel Administrera reklamationer och bidra till att lösa leverans- och kundrelaterade problem Identifiera förbättringsmöjligheter och utveckla arbetssätt och processer Bygga och underhålla goda relationer med globala säljbolag, distributörer och andra intressenter Samarbeta med exempelvis försäljning, logistik, supply chain och kundsupport Vi söker dig somHar ett tydligt kundfokus och god förmåga att bygga långsiktiga relationer Har god samarbetsförmåga och vana av att hantera flera intressenter Har ett analytiskt och lösningsorienterat arbetssätt Arbetar strukturerat, organiserat och noggrant Har eget driv och förmåga att ta initiativ och ansvar Är resultatinriktad och vill driva uppgifter hela vägen till avslut Har förmåga att anpassa dig till förändringar och arbeta i ett högt tempo Kommunicerar obehindrat på svenska och engelska, både i tal och skrift Har god datorvana och förmåga att arbeta i olika digitala system Som person är du initiativtagande, lösningsorienterad och ansvarstagande. Du trivs i en internationell miljö med högt tempo, nära samarbete och många kontaktytor. Du gillar att arbeta strukturerat och noggrant samtidigt som du har en god förmåga att kommunicera, samarbeta och lösa problem. Om anställningenOmfattning: Heltid Placeringsort: Jönköping Start: 1 oktober 2026 Arbetsspråk: Svenska och engelska Kom ihåg att vara snabb med din ansökan då vi gör löpande urval av kandidater och annonsen kan stängas innan tjänsten är tillsatt om vi har gått vidare till urvals- och intervjufasen. Om OIOVår passion är att hjälpa dig till rätt roll och arbetsplats. Vi är samtidigt medvetna om att du är kräsen och väljer med omsorg inför nästa karriärsteg, det skulle vi också göra. Därför arbetar vi dedikerat i rekryteringsprocessen för att lära känna dig och dina ambitioner. Vi tror nämligen att människor på rätt plats har större chans att nå sin fulla potential. Genom schyssta, okrångliga anställningsvillkor samt ett närvarande ledarskap arbetar vi därefter aktivt med ditt engagemang och din utveckling. På så vis strävar vi efter att bli en självklar karriärpartner för dig. We are as picky as you are.

Ethos LifeHQI 83

About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten. About the role Ethos is looking for a dynamic and forward-thinking Senior Manager, Insurance Customer Operations to lead core elements of our Insurance Operations function. This pivotal role is at the heart of driving operational excellence, product integration, and regulatory integrity across the policyholder lifecycle. As a critical partner to our Product, Engineering, Compliance, and CX leadership teams, this individual will manage and scale high-impact initiatives across policy servicing, technical issue triage, audit readiness, and operational process design. You will lead cross-functional projects, coach a high-performing team, and be accountable for identifying systemic breakdowns, designing process improvements, and future-proofing the operational engine of our insurance business. If you thrive in fast-paced environments, can translate complexity into clarity, and enjoy solving problems that blend technology, compliance, and customer care—this is your seat at the table. Duties and Responsibilities: Operational Strategy & Process Optimization • Drive continuous improvement across insurance operations, using data and customer insights to identify inefficiencies and unlock scalable solutions. • Lead operational reviews, audit preparedness, and quality initiatives to ensure accuracy, compliance, and excellent policyholder experiences. • Build and optimize dashboards, tracking tools, and controls to measure performance, identify breakdowns, and ensure service levels are met. • Integrate feedback from internal stakeholders to proactively shape process enhancements and issue resolution frameworks. Cross-Functional Partnership & Technical Execution • Serve as the connective tissue between CX, Engineering, Product, Compliance, and Carrier Partners—triaging product bugs, identifying root causes, and aligning technical remediations with operational workflows. • Partner with Product Managers to define operational feature goals, shape roadmap priorities, and validate new launches through QA, testing, and rollout planning. • Log, prioritize, and oversee the resolution of operational incidents—owning short-term mitigation plans and contributing to long-term fixes. Team Leadership & Strategic Guidance • Manage and mentor a team of operations specialists and supervisors; promote a culture of curiosity, accountability, and continuous improvement. • Provide strategic oversight to internal initiatives focused on issue detection, process design, and regulatory alignment. • Lead regular knowledge sharing, documentation updates, and internal enablement to ensure consistency across operational practices. Risk Management & Audit Excellence • • Oversee internal audit controls, fraud and payment validations, and compliance-sensitive processes across systems and vendors. • Collaborate with legal, compliance, and carrier relations to maintain readiness for internal and external reviews and drive operational integrity. • Own key reports and dashboards that surface operational performance and audit readiness to senior leadership and external stakeholders. Qualifications and Skills: • 5+ years in insurance operations or CX, with at least 2+ years in a leadership role driving complex initiatives in regulated industries • Demonstrated success collaborating cross-functionally with product, engineering, compliance , and customer support teams • Deep understanding of life insurance operations , including policy administration, QA, and regulatory compliance • Analytical fluency with ability to drive data-informed decisions and present insights to senior stakeholders (experience with SQL, Tableau, or similar tools is a plus) • Hands-on experience with technical tools such as Jira, Salesforce, admin portals, and QA systems • Strong project management, communication, and organizational skills—able to lead initiatives from discovery through execution • Proven ability to lead teams through ambiguity and drive alignment across business functions • Bachelor's degree in business, operations, risk management, or a related field; advanced degree a plus #LI-Remote #LI-AG1 The US national base salary range for this full-time position is $110,000-$150,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits. You can find further details of our US benefits at https://www.ethoslife.com/careers/ Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records. To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice . Recruitment Notice: Please be aware of recruitment scams. All legitimate communication from our team will only come from email addresses ending in @ethos.com or @getethos.com. We will never ask for payment, banking details, or sensitive personal information during the hiring process. If you are contacted by someone claiming to represent us from a different email address, please treat it as fraudulent.

Ethos LifeHQI 85

About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten. About the role As a Customer Experience Associate at Ethos you will be responsible for delivering an exceptional experience to both new and existing customer/ insurance agents who refer business to Ethos. To succeed in this role, you should have a relentless focus on the customer, strong attention to detail and problem solving skills, and exceptional communication skills. Ethos is looking for a Customer Support Associate who thrives on helping customers and solving problems as well as working in a dynamic environment. Creating a positive customer experience is of the utmost importance to Ethos and will continue to determine our success in the life insurance industry. Duties and Responsibilities: • Ensure accuracy in information being communicated to agents, especially when it comes to policy status and the agent’s compensation • Become efficient in systems dealing with both consumer policy information as well as partner agent systems • Able to understand and communicate complex agent payments and contract details. • Provide excellent service via email, live chat, SMS, and phone, and providing answers to incoming inquiries relating the partner insurance agent and their business • Develop strong understanding and knowledge of Ethos products and processes in order to support customers/agents and act as a resource for partnership account managers • Identify customer/agent needs and process requests efficiently and effectively within defined service levels • Build rapport and gain the respect of agents through clear and transparent communication • Meet individual and customer support team goals and objectives • Identify opportunities for process improvements for assigned functions, collaborating with management to implement agreed upon solutions Qualifications and Skills: • 1- 3 years experience in customer support, customer success, operations, or related role • Experience in life insurance or related industry a plus, but not required • Very detail oriented, especially while working with agent compensation and contract details • Bachelor’s degree preferred • Proficiency working with Salesforce or equivalent support/help desk software preferred, but not required • Strong intellectual curiosity and drive to solve problems • Excellent time management , highly organised and prioritization necessary to balance all responsibilities • Possess grit and can adapt to changes quickly • Adaptable to change and ability to change tasks quickly with maintaining attention to detail • Excellent phone presence , screen navigation and written communications skills. #LI-Onsite #LI-MS1 Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records. To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice . Recruitment Notice: Please be aware of recruitment scams. All legitimate communication from our team will only come from email addresses ending in @ethos.com or @getethos.com. We will never ask for payment, banking details, or sensitive personal information during the hiring process. If you are contacted by someone claiming to represent us from a different email address, please treat it as fraudulent.

GrabHQI 83

Company Description About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Job Description The Critical Tasks You Will Perform • Manage Grab support operations in Chiangmai and lead the Customer Escalation Level 2 operating agenda, • Lead the Thailand BPO performance agenda, including service level, quality, productivity, customer experience, cost, and risk outcomes. • Lead governance cadences with BPO partners, using performance data and root cause analysis to guide corrective actions and sustained improvement. • Manage the operating relationship with our BPO partners, including delivery scope, accountability, escalation paths, and operating standards. • Provide market inputs into capacity planning, headcount forecasts, ramp decisions, workforce transitions, and business continuity planning. • Lead process improvement projects that simplify customer journeys, remove avoidable contacts, and improve consistency across support channels. • Coordinate readiness for future scope transitions, including Merchant Resolution Operations, Integrity, Risk and Trust Level 1, and Financial Support Level 1 where approved. • Partner with Quality, Training, Knowledge, Customer Success, and Strategic Programs teams to turn operational insights into measurable experience improvements. Qualifications What Essential Skills You Will Need • 6 or more years of experience in customer support operations, service delivery, contact centre operations, vendor management, or a related field. • Demonstrated experience managing large outsourced or blended operations, with ownership of performance, quality, workforce, and service outcomes. • You have commercial and operational judgement, with the ability to balance customer experience, cost, capacity, and risk. • You have experience leading structured governance, performance reviews, root cause analysis, and improvement plans with senior partners. • Stakeholder management skills across country, regional, and external partner teams, including the ability to influence without direct authority. • Fluent in Thai and English, both written and spoken. Additional Information Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: • We have your back with Term Life Insurance and comprehensive Medical Insurance. • With GrabFlex, create a benefits package that suits your needs and aspirations. • Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. • Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours What We Stand For at Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

GrabHQI 74

The Critical Tasks You Will Perform Manage Grab support operations in Chiangmai and lead the Customer Escalation Level 2 operating agenda, Lead the Thailand BPO performance agenda, including service level, quality, productivity, customer experience, cost, and risk outcomes. Lead governance cadences with BPO partners, using performance data and root cause analysis to guide corrective actions and sustained improvement. Manage the operating relationship with our BPO partners, including delivery scope, accountability, escalation paths, and operating standards. Provide market inputs into capacity planning, headcount forecasts, ramp decisions, workforce transitions, and business continuity planning. Lead process improvement projects that simplify customer journeys, remove avoidable contacts, and improve consistency across support channels. Coordinate readiness for future scope transitions, including Merchant Resolution Operations, Integrity, Risk and Trust Level 1, and Financial Support Level 1 where approved. Partner with Quality, Training, Knowledge, Customer Success, and Strategic Programs teams to turn operational insights into measurable experience improvements. What Essential Skills You Will Need 6 or more years of experience in customer support operations, service delivery, contact centre operations, vendor management, or a related field. Demonstrated experience managing large outsourced or blended operations, with ownership of performance, quality, workforce, and service outcomes. You have commercial and operational judgement, with the ability to balance customer experience, cost, capacity, and risk. You have experience leading structured governance, performance reviews, root cause analysis, and improvement plans with senior partners. Stakeholder management skills across country, regional, and external partner teams, including the ability to influence without direct authority. Fluent in Thai and English, both written and spoken. Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours What We Stand For at Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.