Kirkland Jobs

ServiceNowHQI 86

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.   Job Description NOTE: This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.   This role will report to the VP, Technology Business Management & FinOps We are seeking an experienced  Manager, FinOps - Private Cloud Capacity  to lead strategic initiatives focused on data center migration and decommissioning, private cloud capacity optimization, supply chain transformation, and automation of infrastructure financial operations. This leader will partner across Capacity Engineering, Data Center Operations, Finance, Accounting, Procurement, and AI Engineering teams to optimize capital utilization, accelerate data center consolidation programs, improve infrastructure lifecycle management, and automate core financial processes. The ideal candidate combines strong financial acumen, infrastructure strategy expertise, supply chain leadership, and operational execution skills to drive measurable business outcomes across a global private cloud environment.   What you get to do in this role:   Data Center Migration & Exit Strategy Lead end-to-end planning and execution for data center footprint reduction and migration initiatives. • Develop site-by-site execution plans identifying: • Rack decommission schedules • Aisle and cage consolidation opportunities • Space reclamation targets • Facility exit milestones • Partner with Capacity Engineering teams to: • Consolidate workloads • Optimize rack utilization • Free up servers and racks for decommissioning • Partner with Data Center Operations teams to: • Execute hardware retirement programs • Coordinate equipment removal • Ensure operational readiness during migrations • Create executive reporting for: • Capacity recovery • Space reclamation • Financial benefits realization • Risk mitigation • Manage cross-functional governance reviews and executive business updates.   Infrastructure Asset & Financial Planning Drive financial analysis and accounting readiness for infrastructure retirement programs. • Assess hardware assets scheduled for decommissioning including: • Servers • Storage systems • Network equipment • Data center infrastructure • Analyze: • Asset age • Net book value • Remaining depreciation schedules • Write-off exposure • Develop financial plans supporting: • Asset retirement decisions • Capital recovery strategies • Accounting treatment recommendations • Partner closely with Finance and Accounting teams to ensure compliance with corporate accounting policies.   Data Center Contract & Lease Optimization   • Evaluate colocation and facility contracts associated with migration programs. • Identify: • Early termination risks • Contract obligations • Opportunity costs and Exit penalties • Develop business cases and executive recommendations for facility exits and consolidation opportunities. • Quantify financial impact and long-term savings from data center footprint optimization.   Capacity Supply Chain Transformation Lead modernization and automation of the end-to-end infrastructure supply chain. • Design and implement an integrated planning process spanning. Given the Demand forecast by the Demand Planners • Capacity planning • Procurement • Manufacturing • Logistics • Installation • Deployment readiness • Build operational visibility into capacity lifecycle stages, including: • Demand signal and CAPEX approved • Purchase order creation • Supplier manufacturing • Logistics transit • Data center receipt • Rack-and-stack • Workload-ready capacity • Deliver executive dashboards and KPIs that provide visibility into capacity availability and supply chain bottlenecks. • Partner with Engineering teams to improve forecasting accuracy and reduce deployment lead times.   AI-Driven Invoice & Receipt Automation Lead digital transformation initiatives to automate infrastructure financial operations. • Partner with AI, Finance, Procurement, and Engineering teams to automate: • Goods receipt processing • Invoice validation • Supplier invoice routing • Matching and reconciliation workflows • Establish operational controls and reporting to improve financial governance and visibility. Qualifications To be successful in this role you have: • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. • 8 years of related experience with a Bachelor's degree in Engineering, Supply Chain, Finance, Computer Science, Business, or related field; or 6 years and a Master's degree; or a PhD with 3 years experience; or equivalent experience. • 8+ years of experience in one or more of the following: • FinOps • Cloud economics • Capacity planning • Data center operations • Supply chain management • Infrastructure finance • Experience managing large-scale infrastructure programs involving: • Data center capacity • Server lifecycle management • Hardware procurement • Capital expenditure planning • Strong understanding of: • Asset depreciation • Infrastructure accounting • Financial planning and analysis • Capital investment management • Experience driving cross-functional initiatives across Engineering, Finance, Procurement, and Operations organizations. Preferred Qualifications • Experience operating hyperscale infrastructure environments. • Strong knowledge of private cloud or hybrid cloud capacity management. • Experience leading data center closures, consolidations, or migration programs. • Familiarity with AI/ML-driven business process automation. • Expertise with ERP, procurement, and financial systems. • Knowledge of supply chain analytics and predictive planning techniques. • MBA, Master's degree, or relevant certifications (FinOps, Supply Chain, PMP). For positions in this location, we offer a base pay of $113,700 - $199,000 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.   Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [contact via application link] for assistance.  Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.  From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

ServiceNowHQI 77

NOTE: This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.   This role will report to the VP, Technology Business Management & FinOps We are seeking an experienced  Manager, FinOps - Private Cloud Capacity  to lead strategic initiatives focused on data center migration and decommissioning, private cloud capacity optimization, supply chain transformation, and automation of infrastructure financial operations. This leader will partner across Capacity Engineering, Data Center Operations, Finance, Accounting, Procurement, and AI Engineering teams to optimize capital utilization, accelerate data center consolidation programs, improve infrastructure lifecycle management, and automate core financial processes. The ideal candidate combines strong financial acumen, infrastructure strategy expertise, supply chain leadership, and operational execution skills to drive measurable business outcomes across a global private cloud environment.   What you get to do in this role:   Data Center Migration & Exit Strategy Lead end-to-end planning and execution for data center footprint reduction and migration initiatives. Develop site-by-site execution plans identifying: Rack decommission schedules Aisle and cage consolidation opportunities Space reclamation targets Facility exit milestones Partner with Capacity Engineering teams to: Consolidate workloads Optimize rack utilization Free up servers and racks for decommissioning Partner with Data Center Operations teams to: Execute hardware retirement programs Coordinate equipment removal Ensure operational readiness during migrations Create executive reporting for: Capacity recovery Space reclamation Financial benefits realization Risk mitigation Manage cross-functional governance reviews and executive business updates.   Infrastructure Asset & Financial Planning Drive financial analysis and accounting readiness for infrastructure retirement programs. Assess hardware assets scheduled for decommissioning including: Servers Storage systems Network equipment Data center infrastructure Analyze: Asset age Net book value Remaining depreciation schedules Write-off exposure Develop financial plans supporting: Asset retirement decisions Capital recovery strategies Accounting treatment recommendations Partner closely with Finance and Accounting teams to ensure compliance with corporate accounting policies.   Data Center Contract & Lease Optimization   Evaluate colocation and facility contracts associated with migration programs. Identify: Early termination risks Contract obligations Opportunity costs and Exit penalties Develop business cases and executive recommendations for facility exits and consolidation opportunities. Quantify financial impact and long-term savings from data center footprint optimization.   Capacity Supply Chain Transformation Lead modernization and automation of the end-to-end infrastructure supply chain. Design and implement an integrated planning process spanning. Given the Demand forecast by the Demand Planners Capacity planning Procurement Manufacturing Logistics Installation Deployment readiness Build operational visibility into capacity lifecycle stages, including: Demand signal and CAPEX approved Purchase order creation Supplier manufacturing Logistics transit Data center receipt Rack-and-stack Workload-ready capacity Deliver executive dashboards and KPIs that provide visibility into capacity availability and supply chain bottlenecks. Partner with Engineering teams to improve forecasting accuracy and reduce deployment lead times.   AI-Driven Invoice & Receipt Automation Lead digital transformation initiatives to automate infrastructure financial operations. Partner with AI, Finance, Procurement, and Engineering teams to automate: Goods receipt processing Invoice validation Supplier invoice routing Matching and reconciliation workflows Establish operational controls and reporting to improve financial governance and visibility. To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 8 years of related experience with a Bachelor's degree in Engineering, Supply Chain, Finance, Computer Science, Business, or related field; or 6 years and a Master's degree; or a PhD with 3 years experience; or equivalent experience. 8+ years of experience in one or more of the following: FinOps Cloud economics Capacity planning Data center operations Supply chain management Infrastructure finance Experience managing large-scale infrastructure programs involving: Data center capacity Server lifecycle management Hardware procurement Capital expenditure planning Strong understanding of: Asset depreciation Infrastructure accounting Financial planning and analysis Capital investment management Experience driving cross-functional initiatives across Engineering, Finance, Procurement, and Operations organizations. Preferred Qualifications Experience operating hyperscale infrastructure environments. Strong knowledge of private cloud or hybrid cloud capacity management. Experience leading data center closures, consolidations, or migration programs. Familiarity with AI/ML-driven business process automation. Expertise with ERP, procurement, and financial systems. Knowledge of supply chain analytics and predictive planning techniques. MBA, Master's degree, or relevant certifications (FinOps, Supply Chain, PMP). For positions in this location, we offer a base pay of $113,700 - $199,000 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.   Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.  Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.  From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

ServiceNowHQI 77

Team and Role  This role is part of our Product Design team, which turns a deep understanding of our users and customers into product experiences they love. Our designers bring expertise across design systems, visual design, interaction design, content design, and product design. At ServiceNow, design has an intentional seat at the table, and we partner with Engineering and Product Management from the outset.  We're looking for a Senior Director of Product Creative Direction to define and evolve the visual expression of our product portfolio. This leader will set a distinctive product visual direction, translate it into a scalable system, and help teams make complex enterprise software feel clear, coherent, modern, and unmistakably ServiceNow.  This is a product-focused creative leadership role. You will work as part of cross-functional software development teams and partner across Platform and the business units to connect creative vision with customer needs, product strategy, and technical realities. Product teams retain ownership of their product strategy, design, roadmap, quality, and delivery; this role provides shared visual direction, systems, critique, and enablement.  You will also advance the responsible use of AI in creative work and make accessibility intrinsic to the product visual language.  What you get to do in this role  Define and champion a differentiated visual direction for the product portfolio, grounded in our brand, customer needs, product strategy, and the evolving relationship between people and AI.  Establish a clear point of view across typography, color, composition, iconography, illustration, motion, data visualization, density, and other visual foundations.  Create future-state concepts, reference experiences, and exemplars that make the visual direction tangible.  Work with Design Systems, Product Design, Content Design, Accessibility, Localization, and Research to translate the visual language into scalable foundations, components, patterns, and guidance.  Partner with Design Systems, Product Management and Engineering throughout the software development lifecycle so the creative direction can be applied effectively in shipped products.  Define where consistency is essential, where variation creates value, and how teams can extend the system without creating a centralized bottleneck.  Lead the strategy for AI-enabled creative exploration, prototyping, asset creation, system evolution, and evaluation, focusing on meaningful gains in range, speed, consistency, and quality.  Move promising AI approaches from experimentation to repeatable practice through pilots, playbooks, training, exemplars, responsible-use standards, and measurable adoption goals.  Provide creative direction and hands-on critique for priority, cross-product initiatives while reinforcing product-team ownership.  Partner with Brand and Marketing so the company expression and product experience tell a coherent story while remaining useful and native to interactive software.  Make accessibility intrinsic to the creative vision and visual foundations, partnering with Accessibility and Engineering to meet or exceed applicable standards, including WCAG 2.2 AA.  Lead, develop, and attract exceptional visual, motion, and multidisciplinary design talent.  Build the culture, enablement, and shared critique practices that help product designers and distributed visual designers understand, apply, and continually raise the visual craft bar.  Build a network of creative leaders and contributors across the business units who can extend the direction while maintaining coherence.  Preferred Qualifications  12+ years of experience in product design, visual design, experience design, creative direction, or a related field, including significant leadership experience shipping complex digital products.  A portfolio demonstrating exceptional visual craft and creative leadership across shipped product experiences, not only brand campaigns or marketing communications.  Experience defining or materially evolving a visual language across a complex, multi-product software portfolio.  Deep understanding of design systems, including visual foundations, design tokens, components, patterns, governance, contribution models, and the relationship between design and code.  Demonstrated experience adopting AI-enabled creative tools and workflows and moving teams from isolated experimentation to sustained, responsible use at scale.  Proven ability to influence senior executives and align multiple organizations without relying solely on reporting authority.  Expert command of typography, color, composition, interaction, motion, and information hierarchy, with the judgment to apply them to dense and complex product workflows.  Strong systems thinking and the ability to connect an inspiring creative idea to the practices and adoption mechanisms required to make it real at scale.  Demonstrated commitment to accessible and inclusive design, with working knowledge of WCAG and platform accessibility considerations.  Excellent communication, storytelling, facilitation, and critique skills, including the ability to make a direction compelling to executives and actionable for delivery teams.  Experience leading leaders and building high-performing, inclusive creative teams.  Basic Qualifications   Experience participating in the complete product development lifecycle of web and/or software applications.  Experience working as a member of cross-functional Product Management, Engineering, and Design teams.  Experience leading creative teams and partnering across a complex organization.  For positions in this location, we offer a base pay of $254,500 - $445,400 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.   Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.  Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.  From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

ServiceNowHQI 86

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description Team and Role  This role is part of our Product Design team, which turns a deep understanding of our users and customers into product experiences they love. Our designers bring expertise across design systems, visual design, interaction design, content design, and product design. At ServiceNow, design has an intentional seat at the table, and we partner with Engineering and Product Management from the outset.  We're looking for a Senior Director of Product Creative Direction to define and evolve the visual expression of our product portfolio. This leader will set a distinctive product visual direction, translate it into a scalable system, and help teams make complex enterprise software feel clear, coherent, modern, and unmistakably ServiceNow.  This is a product-focused creative leadership role. You will work as part of cross-functional software development teams and partner across Platform and the business units to connect creative vision with customer needs, product strategy, and technical realities. Product teams retain ownership of their product strategy, design, roadmap, quality, and delivery; this role provides shared visual direction, systems, critique, and enablement.  You will also advance the responsible use of AI in creative work and make accessibility intrinsic to the product visual language.  What you get to do in this role  • Define and champion a differentiated visual direction for the product portfolio, grounded in our brand, customer needs, product strategy, and the evolving relationship between people and AI.  • Establish a clear point of view across typography, color, composition, iconography, illustration, motion, data visualization, density, and other visual foundations.  • Create future-state concepts, reference experiences, and exemplars that make the visual direction tangible.  • Work with Design Systems, Product Design, Content Design, Accessibility, Localization, and Research to translate the visual language into scalable foundations, components, patterns, and guidance.  • Partner with Design Systems, Product Management and Engineering throughout the software development lifecycle so the creative direction can be applied effectively in shipped products.  • Define where consistency is essential, where variation creates value, and how teams can extend the system without creating a centralized bottleneck.  • Lead the strategy for AI-enabled creative exploration, prototyping, asset creation, system evolution, and evaluation, focusing on meaningful gains in range, speed, consistency, and quality.  • Move promising AI approaches from experimentation to repeatable practice through pilots, playbooks, training, exemplars, responsible-use standards, and measurable adoption goals.  • Provide creative direction and hands-on critique for priority, cross-product initiatives while reinforcing product-team ownership.  • Partner with Brand and Marketing so the company expression and product experience tell a coherent story while remaining useful and native to interactive software.  • Make accessibility intrinsic to the creative vision and visual foundations, partnering with Accessibility and Engineering to meet or exceed applicable standards, including WCAG 2.2 AA.  • Lead, develop, and attract exceptional visual, motion, and multidisciplinary design talent.  • Build the culture, enablement, and shared critique practices that help product designers and distributed visual designers understand, apply, and continually raise the visual craft bar.  • Build a network of creative leaders and contributors across the business units who can extend the direction while maintaining coherence.  Qualifications Preferred Qualifications  • 12+ years of experience in product design, visual design, experience design, creative direction, or a related field, including significant leadership experience shipping complex digital products.  • A portfolio demonstrating exceptional visual craft and creative leadership across shipped product experiences, not only brand campaigns or marketing communications.  • Experience defining or materially evolving a visual language across a complex, multi-product software portfolio.  • Deep understanding of design systems, including visual foundations, design tokens, components, patterns, governance, contribution models, and the relationship between design and code.  • Demonstrated experience adopting AI-enabled creative tools and workflows and moving teams from isolated experimentation to sustained, responsible use at scale.  • Proven ability to influence senior executives and align multiple organizations without relying solely on reporting authority.  • Expert command of typography, color, composition, interaction, motion, and information hierarchy, with the judgment to apply them to dense and complex product workflows.  • Strong systems thinking and the ability to connect an inspiring creative idea to the practices and adoption mechanisms required to make it real at scale.  • Demonstrated commitment to accessible and inclusive design, with working knowledge of WCAG and platform accessibility considerations.  • Excellent communication, storytelling, facilitation, and critique skills, including the ability to make a direction compelling to executives and actionable for delivery teams.  • Experience leading leaders and building high-performing, inclusive creative teams.  Basic Qualifications   • Experience participating in the complete product development lifecycle of web and/or software applications.  • Experience working as a member of cross-functional Product Management, Engineering, and Design teams.  • Experience leading creative teams and partnering across a complex organization.  For positions in this location, we offer a base pay of $254,500 - $445,400 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.   Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [contact via application link] for assistance.  Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.  From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

ServiceNowHQI 77

We seek a Director of Product Management to set and lead the product strategy for the Microsoft partnership across ServiceNow's full vertical stack, from data and AI through agents, governance, and industry-specific workflows. This is an individual contributor role with enterprise-wide scope and executive-level influence. You are the senior product leader and definitive internal authority on how ServiceNow's platform aligns with Microsoft's product stack end-to-end. The scope is intentionally broad and will shift as both companies' product stacks evolve. Rather than a fixed list of integration points, this role is defined by a mandate: wherever ServiceNow's stack and Microsoft's stack meet, you are accountable for the product relationship. You'll partner with product marketing, business development, corporate development, and other functions to define and execute the engagement strategy, track execution milestones, and maximize value generated for ServiceNow, our customers, and Microsoft. You will serve as ServiceNow's senior product counterpart to Microsoft product leadership. What you get to do in this role: Set the strategy for and lead technical due diligence, roadmap alignment, and integration delivery across the Microsoft relationship, from qualification through activation-ready handoff to GTM, spanning whichever stack layers are active priorities at a given time, not a fixed set. Establish and continuously evolve the enterprise view of where ServiceNow's stack and Microsoft's stack intersect, so the organization always has one owner and one point of view on the relationship rather than fragmented, layer-by-layer ownership. Drive dual-roadmap alignment: translate Microsoft's capability and platform changes into internal roadmap asks, and translate ServiceNow's platform roadmap into Microsoft-facing requirements. Define and advocate ServiceNow's point of view on how Microsoft's stack complements (rather than overlaps with) our platform, and articulate that positioning clearly to internal and partner stakeholders. Define success metrics and measure downstream customer-funnel signals (adoption, attach rate, win/loss) across the partnership in partnership with GPC and field, and use them to drive roadmap and investment decisions. Own prioritization and resourcing recommendations across this broad scope, and decide, with leadership, where to go deep now versus defer. Communicate the rationale clearly. Shape and recommend leadership-level decisions on deeper strategic engagement with Microsoft (investment, co-sell motions, joint roadmap commitments). Track competitive and industry trends across the Microsoft ecosystem, and define the implications and response for partnership strategy. Lead cross-functional alignment with Engineering, Platform, Product Marketing, and GTM BD across the many teams whose work touches the Microsoft relationship. Represent ServiceNow in executive and strategic customer and partner engagements where Microsoft-specific technical context is needed, without owning the deal. To be successful in this role you have: Demonstrated ability to operate across a wide, multi-layered product scope without needing it reduced to a fixed checklist, with comfort synthesizing a coherent strategy across data, AI, agents, governance, and application-layer partnership work. 15+ years of experience in enterprise SaaS product management, with working knowledge of key SaaS growth drivers. Track record of setting multi-year product strategy and influencing decisions at VP and C-level, internally and at partner or customer organizations. Experience critically integrating AI into product decision-making, workflow design, or technical evaluation of partner solutions. Experience leading product strategy for technology partnerships, including build-vs-partner analysis, technical due diligence, and integration architecture. Experience owning business cases for partnership investment, including accountability for outcomes, combining analytical rigor with judgment under ambiguity. Comfortable operating with dual accountability: influencing an internal roadmap you don't own and a partner roadmap you don't control, across an unusually broad set of stack layers. Highly collaborative; able to drive alignment and decisions across many internal teams at the senior leadership level without direct authority over the people or teams involved. Strong written and verbal communication skills; able to represent partnership rationale clearly to both technical and executive audiences, including translating across very different technical domains. Ability to paint a compelling vision to inspire teams and senior stakeholders across a broad, evolving scope. Familiarity with the ServiceNow platform and applications portfolio, and the associated competitive/partner landscape, is a plus. Broad familiarity with Microsoft's AI, data, and agent product ecosystem is a strong plus. Depth in a few areas plus fluency across the rest is more valuable here than deep expertise in only one. Hands-on product management experience with AI-powered or AI-enabled enterprise software is a strong plus. For positions in this location, we offer a base pay of $221,200 - $387,100 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.   Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.  Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.  From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

ServiceNowHQI 86

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.   Job Description We seek a Director of Product Management to set and lead the product strategy for the Microsoft partnership across ServiceNow's full vertical stack, from data and AI through agents, governance, and industry-specific workflows. This is an individual contributor role with enterprise-wide scope and executive-level influence. You are the senior product leader and definitive internal authority on how ServiceNow's platform aligns with Microsoft's product stack end-to-end. The scope is intentionally broad and will shift as both companies' product stacks evolve. Rather than a fixed list of integration points, this role is defined by a mandate: wherever ServiceNow's stack and Microsoft's stack meet, you are accountable for the product relationship. You'll partner with product marketing, business development, corporate development, and other functions to define and execute the engagement strategy, track execution milestones, and maximize value generated for ServiceNow, our customers, and Microsoft. You will serve as ServiceNow's senior product counterpart to Microsoft product leadership. What you get to do in this role: • Set the strategy for and lead technical due diligence, roadmap alignment, and integration delivery across the Microsoft relationship, from qualification through activation-ready handoff to GTM, spanning whichever stack layers are active priorities at a given time, not a fixed set. • Establish and continuously evolve the enterprise view of where ServiceNow's stack and Microsoft's stack intersect, so the organization always has one owner and one point of view on the relationship rather than fragmented, layer-by-layer ownership. • Drive dual-roadmap alignment: translate Microsoft's capability and platform changes into internal roadmap asks, and translate ServiceNow's platform roadmap into Microsoft-facing requirements. • Define and advocate ServiceNow's point of view on how Microsoft's stack complements (rather than overlaps with) our platform, and articulate that positioning clearly to internal and partner stakeholders. • Define success metrics and measure downstream customer-funnel signals (adoption, attach rate, win/loss) across the partnership in partnership with GPC and field, and use them to drive roadmap and investment decisions. • Own prioritization and resourcing recommendations across this broad scope, and decide, with leadership, where to go deep now versus defer. Communicate the rationale clearly. • Shape and recommend leadership-level decisions on deeper strategic engagement with Microsoft (investment, co-sell motions, joint roadmap commitments). • Track competitive and industry trends across the Microsoft ecosystem, and define the implications and response for partnership strategy. • Lead cross-functional alignment with Engineering, Platform, Product Marketing, and GTM BD across the many teams whose work touches the Microsoft relationship. Represent ServiceNow in executive and strategic customer and partner engagements where Microsoft-specific technical context is needed, without owning the deal. Qualifications To be successful in this role you have: • Demonstrated ability to operate across a wide, multi-layered product scope without needing it reduced to a fixed checklist, with comfort synthesizing a coherent strategy across data, AI, agents, governance, and application-layer partnership work. • 15+ years of experience in enterprise SaaS product management, with working knowledge of key SaaS growth drivers. • Track record of setting multi-year product strategy and influencing decisions at VP and C-level, internally and at partner or customer organizations. • Experience critically integrating AI into product decision-making, workflow design, or technical evaluation of partner solutions. • Experience leading product strategy for technology partnerships, including build-vs-partner analysis, technical due diligence, and integration architecture. • Experience owning business cases for partnership investment, including accountability for outcomes, combining analytical rigor with judgment under ambiguity. • Comfortable operating with dual accountability: influencing an internal roadmap you don't own and a partner roadmap you don't control, across an unusually broad set of stack layers. • Highly collaborative; able to drive alignment and decisions across many internal teams at the senior leadership level without direct authority over the people or teams involved. • Strong written and verbal communication skills; able to represent partnership rationale clearly to both technical and executive audiences, including translating across very different technical domains. • Ability to paint a compelling vision to inspire teams and senior stakeholders across a broad, evolving scope. • Familiarity with the ServiceNow platform and applications portfolio, and the associated competitive/partner landscape, is a plus. • Broad familiarity with Microsoft's AI, data, and agent product ecosystem is a strong plus. Depth in a few areas plus fluency across the rest is more valuable here than deep expertise in only one. • Hands-on product management experience with AI-powered or AI-enabled enterprise software is a strong plus. For positions in this location, we offer a base pay of $221,200 - $387,100 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.   Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [contact via application link] for assistance.  Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.  From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

FedExHQI 72

Job Description To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions \n Provides efficient and safe delivery and pick-up of packages while representing the company in a professional manner and maintains a neat and clean appearance consistent with the company's public image \n Accomplishes accurate and timely selection and inspec

ServiceNowHQI 77

NOTE: This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.   This role will report to the VP, Technology Business Management & FinOps We are seeking an experienced  Director, FinOps - Private Cloud Capacity, Data Center Strategy & Supply Chain  to lead strategic initiatives focused on data center migration and decommissioning, private cloud capacity optimization, supply chain transformation, and automation of infrastructure financial operations. This leader will partner across Capacity Engineering, Data Center Operations, Finance, Accounting, Procurement, and AI Engineering teams to optimize capital utilization, accelerate data center consolidation programs, improve infrastructure lifecycle management, and automate core financial processes. The ideal candidate combines strong financial acumen, infrastructure strategy expertise, supply chain leadership, and operational execution skills to drive measurable business outcomes across a global private cloud environment.   What you get to do in this role: Data Center Migration & Exit Strategy Lead end-to-end planning and execution for data center footprint reduction and migration initiatives. Develop site-by-site execution plans identifying: Rack decommission schedules Aisle and cage consolidation opportunities Space reclamation targets Facility exit milestones Partner with Capacity Engineering teams to: Consolidate workloads Optimize rack utilization Free up servers and racks for decommissioning Partner with Data Center Operations teams to: Execute hardware retirement programs Coordinate equipment removal Ensure operational readiness during migrations Create executive reporting for: Capacity recovery Space reclamation Financial benefits realization Risk mitigation Manage cross-functional governance reviews and executive business updates. Infrastructure Asset & Financial Planning Drive financial analysis and accounting readiness for infrastructure retirement programs. Assess hardware assets scheduled for decommissioning including: Servers Storage systems Network equipment Data center infrastructure Analyze: Asset age Net book value Remaining depreciation schedules Write-off exposure Develop financial plans supporting: Asset retirement decisions Capital recovery strategies Accounting treatment recommendations Partner closely with Finance and Accounting teams to ensure compliance with corporate accounting policies. Data Center Contract & Lease Optimization Evaluate colocation and facility contracts associated with migration programs. Identify: Early termination risks Contract obligations Opportunity costs and Exit penalties Develop business cases and executive recommendations for facility exits and consolidation opportunities. Quantify financial impact and long-term savings from data center footprint optimization. Capacity Supply Chain Transformation Lead modernization and automation of the end-to-end infrastructure supply chain. Design and implement an integrated planning process spanning. Given the Demand forecast by the Demand Planners Capacity planning Procurement Manufacturing Logistics Installation Deployment readiness Build operational visibility into capacity lifecycle stages, including: Demand signal and CAPEX approved Purchase order creation Supplier manufacturing Logistics transit Data center receipt Rack-and-stack Workload-ready capacity Deliver executive dashboards and KPIs that provide visibility into capacity availability and supply chain bottlenecks. Partner with Engineering teams to improve forecasting accuracy and reduce deployment lead times. AI-Driven Invoice & Receipt Automation Lead digital transformation initiatives to automate infrastructure financial operations. Partner with AI, Finance, Procurement, and Engineering teams to automate: Goods receipt processing Invoice validation Supplier invoice routing Matching and reconciliation workflows Establish operational controls and reporting to improve financial governance and visibility. To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 15 years of related experience with a Bachelor's degree in Engineering, Supply Chain, Finance, Computer Science, Business, or related field; or 12 years and a Master's degree; or a PhD with 8 years experience; or equivalent experience. 10+ years of experience in one or more of the following: FinOps Cloud economics Capacity planning Data center operations Supply chain management Infrastructure finance Experience managing large-scale infrastructure programs involving: Data center capacity Server lifecycle management Hardware procurement Capital expenditure planning Strong understanding of: Asset depreciation Infrastructure accounting Financial planning and analysis Capital investment management Experience driving cross-functional initiatives across Engineering, Finance, Procurement, and Operations organizations. Preferred Qualifications Experience operating hyperscale infrastructure environments. Strong knowledge of private cloud or hybrid cloud capacity management. Experience leading data center closures, consolidations, or migration programs. Familiarity with AI/ML-driven business process automation. Expertise with ERP, procurement, and financial systems. Knowledge of supply chain analytics and predictive planning techniques. MBA, Master's degree, or relevant certifications (FinOps, Supply Chain, PMP).         For positions in this location, we offer a base pay of $192,600 - $337,100 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.   Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.  Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.  From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

ServiceNowHQI 77

Kirkland, WA or Pacific Time Zone locations preferred with hybrid work personas. Team The ServiceNow Cloud Platform PM team is responsible for defining the strategy and roadmap for how ServiceNow is deployed, operated, and experienced across commercial, sovereign, partner-hosted, and customer-operated environments. ServiceNow Cloud is the foundation that powers our global SaaS business. As ServiceNow continues to expand its cloud footprint, evolve its architecture, and support increasingly complex customer requirements, we are looking for an experienced Product Manager to join our team and drive the strategy and execution of our Cloud Platform portfolio. This role requires someone who thrives in ambiguity, takes ownership beyond formal organizational boundaries, and consistently focuses on outcomes over roles. Success often means stepping outside traditional product management responsibilities to unblock strategic initiatives, drive alignment across teams, and ensure critical business objectives are achieved. You will be a key member of a small team responsible for shaping the future of ServiceNow's cloud platform strategy and enabling the company's next phase of growth.   What you get to do in this role:   Drive Cross-Functional Execution: Work across engineering, operations, security, legal, compliance, infrastructure, and go-to-market teams to deliver strategic platform initiatives. Build alignment across diverse stakeholders and drive decisions in complex, highly matrixed environments. Communicate priorities clearly and effectively to executive, technical, and customer-facing audiences Influence Product and Business Direction Evaluate customer requirements, regulatory trends, cloud industry developments, and hyperscaler capabilities to inform strategic investment decisions. Integrate customer feedback, business priorities, and technical constraints into clear product recommendations and execution plans. Develop executive-level recommendations and communicate complex tradeoffs across technical, operational, and business stakeholders. Support Customer and Business Growth Partner with field teams on strategic customer opportunities and cloud-related discussions. Serve as a trusted subject matter expert for ServiceNow's cloud platform. Support market expansion initiatives, regional growth strategies, and evolving customer requirements. Lead Through Ownership (one of the most important parts of the role) Serve as the accountable owner for strategic initiatives, driving outcomes regardless of organizational boundaries, ownership ambiguity, or functional silos. Identify and close execution gaps across product, engineering, operations, compliance, go-to-market, and marketing teams. Take initiative to lead workstreams outside traditional role definitions when necessary to ensure successful outcomes. Demonstrate flexibility and adaptability by stepping into areas where additional leadership is needed and helping the broader team execute against business priorities. To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 8+ years of product management experience in cloud platforms, enterprise software, infrastructure services, or medium to large-scale SaaS environments with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience; or equivalent experience. Deep knowledge of cloud computing architectures and hyperscaler ecosystems, including AWS, Microsoft Azure, and Google Cloud Platform. Strong understanding of enterprise SaaS platforms and the operational considerations required to run cloud services at global scale. Proven experience defining product strategy and roadmaps for complex technical platforms. Demonstrated ability to drive complex cross-functional initiatives involving engineering, operations, security, compliance, legal, partnerships, and go-to-market teams. (MUST HAVE) Exceptional ownership mindset with a history of driving initiatives to successful outcomes, even when responsibility spans multiple organizations or falls outside formal role definitions. Proven ability to identify organizational gaps, create clarity in ambiguous situations, and proactively drive action to achieve business objectives. Strong analytical and strategic thinking skills with the ability to synthesize information from multiple sources and make effective decisions in fast-paced environments. Experience conducting market analysis, competitive assessment, customer discovery, and research to inform product strategy and investment decisions. Ability to translate complex business, technical, and customer requirements into clear product priorities and execution plans. PM as a GM mindset. Excellent written, verbal, and presentation skills, with the ability to communicate effectively to executive, business, technical, and customer audiences. Demonstrated success influencing without authority and leading initiatives across large organizations. Self-starter who thrives in fast-paced, highly collaborative, and often ambiguous environments. Preferred Qualifications Experience working at a hyperscaler, cloud provider, or mid to large enterprise SaaS company. Experience supporting globally distributed SaaS platforms and multi-region cloud deployments. Experience with cloud security, compliance, sovereignty, data residency, or regulated cloud environments. Experience driving cloud transformation, architecture modernization, or datacenter-to-cloud initiatives. Familiarity with AI infrastructure, cloud-native AI services, and the impact of AI workloads on platform architecture and operations. Experience supporting strategic customer engagements, executive briefings, and customer-facing product discussions.       For positions in this location, we offer a base pay of $166,500 - $291,400 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.   Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.  Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.  From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

ServiceNowHQI 85

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description Team & Role: This role is part of our Product Design team that uses their superpower of empathizing, understanding, and applying our users’ and customers’ needs, with the mission to created product experiences they love. Our designers come from a varied set of skills and background - design systems, visual, interaction, content, and product design. At ServiceNow, design has a very intentional seat at the table, so our team collaborates closely with both engineering and product management from the get-go. Learn more about our team here:  https://www.linkedin.com/company/servicenow/life/userexperience/ You'll shape the design direction of a strategic AI product that shapes large data sets to accelerate and optimize an organization's AI system. As a Sr. Staff Designer on the AI/ML team, you'll operate at multiple levels: thinking strategically about where the products should go while staying hands-on with the actual design work. These products are still early and evolving, which means you're not just refining existing patterns — you're helping define what they become. Your design decisions become the foundation the team builds on. What you get to do in this role: • You get to lead large, cross-product initiatives and deliver world-class product experiences that will influence the product strategy and transform how people work around the world. • You drive exceptional and innovative end-to-end user experience, design languages, and frameworks across one or more domains or key strategic initiatives. • You provide strategic direction, vision, and leadership for large collaborative efforts with multidisciplinary teams. You will share knowledge and expertise with others across the company and externally to elevate colleagues, teams, and community of practice Qualifications Preferred Qualifications: • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry • 10+ years of relevant design experience • Experience designing products or features that help users work with complex, interconnected data (e.g., analytics platforms, data visualization, or enterprise data tools) • An inspiring portfolio demonstrating exceptional and innovative product design solutions for end-to-end user journeys that satisfy user needs and business objectives • Experience in producing high-fidelity specifications for deliverables such as product design experiences, design languages, and frameworks across one or more domains or key strategic initiatives • Advocate for design value and purpose across the company and externally to elevate colleagues, teams, and community of practice • Influence skills and drive to continuously improve product design processes across business units and design teams • Experience participating in the complete product development lifecycle of web and/or software applications • Experience in user experience design or industry experience (corporate, software, web or agency) For positions in this location, we offer a base pay of $190,900 - $334,100 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.   Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [contact via application link] for assistance.  Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.  From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

ServiceNowHQI 77

Team & Role: This role is part of our Product Design team that uses their superpower of empathizing, understanding, and applying our users’ and customers’ needs, with the mission to created product experiences they love. Our designers come from a varied set of skills and background - design systems, visual, interaction, content, and product design. At ServiceNow, design has a very intentional seat at the table, so our team collaborates closely with both engineering and product management from the get-go. Learn more about our team here:  https://www.linkedin.com/company/servicenow/life/userexperience/ You'll shape the design direction of a strategic AI product that shapes large data sets to accelerate and optimize an organization's AI system. As a Sr. Staff Designer on the AI/ML team, you'll operate at multiple levels: thinking strategically about where the products should go while staying hands-on with the actual design work. These products are still early and evolving, which means you're not just refining existing patterns — you're helping define what they become. Your design decisions become the foundation the team builds on. What you get to do in this role: You get to lead large, cross-product initiatives and deliver world-class product experiences that will influence the product strategy and transform how people work around the world. You drive exceptional and innovative end-to-end user experience, design languages, and frameworks across one or more domains or key strategic initiatives. You provide strategic direction, vision, and leadership for large collaborative efforts with multidisciplinary teams. You will share knowledge and expertise with others across the company and externally to elevate colleagues, teams, and community of practice Preferred Qualifications: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry 10+ years of relevant design experience Experience designing products or features that help users work with complex, interconnected data (e.g., analytics platforms, data visualization, or enterprise data tools) An inspiring portfolio demonstrating exceptional and innovative product design solutions for end-to-end user journeys that satisfy user needs and business objectives Experience in producing high-fidelity specifications for deliverables such as product design experiences, design languages, and frameworks across one or more domains or key strategic initiatives Advocate for design value and purpose across the company and externally to elevate colleagues, teams, and community of practice Influence skills and drive to continuously improve product design processes across business units and design teams Experience participating in the complete product development lifecycle of web and/or software applications Experience in user experience design or industry experience (corporate, software, web or agency) For positions in this location, we offer a base pay of $190,900 - $334,100 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.   Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.  Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.  From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

Future ElectronicsHQI 78

Education: Bachelor's degree Experience: 2 years to less than 3 years Screening questions Do you have experience working in this field? Workplace information Hybrid Health benefits Dental plan Disability benefits Health care plan Vision care benefits Long term benefits Long-term care insurance Other benefits Free parking available Wellness program Work Term: Permanent Work Language: English Hours: 37.5 hours per week

Future ElectronicsHQI 78

Education: Bachelor's degree Experience: 5 years or more Screening questions Do you have experience working in this field? Workplace information Hybrid Health benefits Dental plan Disability benefits Health care plan Vision care benefits Long term benefits Long-term care insurance Other benefits Free parking available Wellness program Work Term: Permanent Work Language: English Hours: 37.5 hours bi-weekly

ServiceNowHQI 77

You will drive new business sales revenue for ServiceNow's OT/Cyber-Physical Systems portfolio — including Armis OT visibility and security, Cyber Asset Security, and USEM for OT — within state and local government accounts across the US West territory. You will accomplish this through account and territory planning, prospect research, business development strategy, and field-based sales execution against a defined set of accounts.  What you get to do in this role:  Develop relationships with OT and cybersecurity leaders (e.g., CISO, VP/Director of OT Security, Plant/Facility Operations leaders, Critical Infrastructure Program Owners) within state and local government organizations  Build and lead account strategy across a broad virtual team:  Client Directors, Solution Consultants, Armis specialists, Partners, and Marketing to orchestrate coverage of both IT and OT stakeholders  Be a trusted advisor by understanding each customer's OT/cyber-physical risk posture and regulatory obligations, and advising on how ServiceNow's OT security portfolio fits their broader security and asset management roadmap  Identify and bring in the right specialist or support resource at the right time, particularly OT/ICS security and Armis subject-matter expertise  To be successful in this role you have:  Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving — e.g., AI-powered tools, workflow automation, AI-driven insights, or exploring AI's impact on the function or industry  7+ years of sales experience within a software or solutions sales organization  Must have prior US Government sales experience (State / Local/ Federal)  Experience selling cybersecurity, ideally OT/ICS security (i.e. Claroty, Nozomi, Tenable), cyber-physical systems, or asset security solutions  Knowledge of and experience selling into state and local government or other critical infrastructure sectors (e.g., utilities, transportation, water/wastewater)  Experience establishing trusted relationships with current and prospective clients and cross-functional teams  Ability to produce new business, negotiate deals, and maintain healthy relationships with senior security and operations stakeholders  Track record of overachieving sales targets  Ability to understand the "bigger picture" of a customer's OT/IT convergence and security strategy and bring it to life commercially and technically  Experience promoting a customer-success focus in a "win as a team" environment For positions in this location, we offer a base pay of $145,150 - $220,000 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.   Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.  Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.  From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

ServiceNowHQI 85

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Armis from ServiceNow, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity Security capabilities from Veza, we bring together all critical capabilities to secure every asset, every identity - incl. AI Agents - across all environments with the right level of context - security, operational and business - to build the first of its kind autonomous defense platform for the Agentic Enterprise. Job Description You will drive new business sales revenue for ServiceNow's OT/Cyber-Physical Systems portfolio — including Armis OT visibility and security, Cyber Asset Security, and USEM for OT — within state and local government accounts across the US West territory. You will accomplish this through account and territory planning, prospect research, business development strategy, and field-based sales execution against a defined set of accounts.  What you get to do in this role:  • Develop relationships with OT and cybersecurity leaders (e.g., CISO, VP/Director of OT Security, Plant/Facility Operations leaders, Critical Infrastructure Program Owners) within state and local government organizations  • Build and lead account strategy across a broad virtual team:  Client Directors, Solution Consultants, Armis specialists, Partners, and Marketing to orchestrate coverage of both IT and OT stakeholders  • Be a trusted advisor by understanding each customer's OT/cyber-physical risk posture and regulatory obligations, and advising on how ServiceNow's OT security portfolio fits their broader security and asset management roadmap  • Identify and bring in the right specialist or support resource at the right time, particularly OT/ICS security and Armis subject-matter expertise  Qualifications To be successful in this role you have:  • Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving — e.g., AI-powered tools, workflow automation, AI-driven insights, or exploring AI's impact on the function or industry  • 7+ years of sales experience within a software or solutions sales organization  • Must have prior US Government sales experience (State / Local/ Federal)  • Experience selling cybersecurity, ideally OT/ICS security (i.e. Claroty, Nozomi, Tenable), cyber-physical systems, or asset security solutions  • Knowledge of and experience selling into state and local government or other critical infrastructure sectors (e.g., utilities, transportation, water/wastewater)  • Experience establishing trusted relationships with current and prospective clients and cross-functional teams  • Ability to produce new business, negotiate deals, and maintain healthy relationships with senior security and operations stakeholders  • Track record of overachieving sales targets  • Ability to understand the "bigger picture" of a customer's OT/IT convergence and security strategy and bring it to life commercially and technically  • Experience promoting a customer-success focus in a "win as a team" environment For positions in this location, we offer a base pay of $145,150 - $220,000 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.   Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [contact via application link] for assistance.  Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.  From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

ServiceNowHQI 77

What you get to do in this role:   The Program Director is accountable for the on time, on budget delivery of the defined solution scope to meet the customer’s desired business outcomes. This requires the EM to execute the project following ServiceNow’s leading practice methodology, NowCreate working in collaboration with the customer project team and any involved partner, ensuring proper governance is followed to gain stakeholder support for the project, including risk and issue mitigation. The EM is also responsible for assembling and leading the ServiceNow resources on the project making sure they are clear on the planned tasks, tracking actual progress and managing deviations through appropriate measures.  What you will do:  Leads the delivery team throughout the engagement, often in collaboration with a services partner.   Manages the engagement governance, timeline, scope, risk, change management, resourcing, reporting and financials.  Collaborate with the Sales Account Team, partner and customer to understand the customer and the engagement; including business challenges, key stakeholders, issues and business value being delivered.   Understands the business objectives and aligns the deliverables accordingly.     Act as a thought leader, applying expertise from the Now Create methodology and prescriptive guidance to drive successful delivery of the engagement, including long term customer success.  Accountable for communication and acts as the single point of contact to facilitate collaboration, decision making and customer buy-in on proposed solutions.   Coaches, mentors and managing Customer Outcomes and/or Partner team members to achieve the engagement’s deliverables and enable the customer’s desired business outcomes.  Typically manages multiple projects simultaneously   Identify gaps between actuals and plan of record, propose solutions and drive resolution.   Leads the delivery team through large, complex programs, often with multiple workstreams and in collaboration with a services partner  Supports Business Development efforts for multi-million-dollar engagements  Manages the largest and most complex programs for Customer Outcomes Strategic Accounts    To be successful in this role you should have:  Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 15 years progressive experience as part of a professional services organization  Ability to travel up to 50%   Creative, high energy, entrepreneurial spirit with comfort running initiatives and program independently within a “start-up paced” environment  Demonstrated success driving complex issues through analysis and resolution  Experience working collaboratively and cross-functionally  Excellent written and verbal communication skills  ServiceNow certification in aligned workflow   For positions in this location, we offer a base pay of $192,400 - $336,700 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.   Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.  Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.  From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

ServiceNowHQI 85

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.   Job Description What you get to do in this role:   The Program Director is accountable for the on time, on budget delivery of the defined solution scope to meet the customer’s desired business outcomes. This requires the EM to execute the project following ServiceNow’s leading practice methodology, NowCreate working in collaboration with the customer project team and any involved partner, ensuring proper governance is followed to gain stakeholder support for the project, including risk and issue mitigation. The EM is also responsible for assembling and leading the ServiceNow resources on the project making sure they are clear on the planned tasks, tracking actual progress and managing deviations through appropriate measures.  What you will do:  • Leads the delivery team throughout the engagement, often in collaboration with a services partner.   • Manages the engagement governance, timeline, scope, risk, change management, resourcing, reporting and financials.  • Collaborate with the Sales Account Team, partner and customer to understand the customer and the engagement; including business challenges, key stakeholders, issues and business value being delivered.   • Understands the business objectives and aligns the deliverables accordingly.     • Act as a thought leader, applying expertise from the Now Create methodology and prescriptive guidance to drive successful delivery of the engagement, including long term customer success.  • Accountable for communication and acts as the single point of contact to facilitate collaboration, decision making and customer buy-in on proposed solutions.   • Coaches, mentors and managing Customer Outcomes and/or Partner team members to achieve the engagement’s deliverables and enable the customer’s desired business outcomes.  • Typically manages multiple projects simultaneously   • Identify gaps between actuals and plan of record, propose solutions and drive resolution.   • Leads the delivery team through large, complex programs, often with multiple workstreams and in collaboration with a services partner  • Supports Business Development efforts for multi-million-dollar engagements  • Manages the largest and most complex programs for Customer Outcomes Strategic Accounts    Qualifications To be successful in this role you should have:  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. • 15 years progressive experience as part of a professional services organization  • Ability to travel up to 50%   • Creative, high energy, entrepreneurial spirit with comfort running initiatives and program independently within a “start-up paced” environment  • Demonstrated success driving complex issues through analysis and resolution  • Experience working collaboratively and cross-functionally  • Excellent written and verbal communication skills  • ServiceNow certification in aligned workflow   For positions in this location, we offer a base pay of $192,400 - $336,700 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.   Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [contact via application link] for assistance.  Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.  From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

SpeechifyHQI 83

Remote The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its Design award winner for inclusivity for 2025. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. Overview Our Android app is the most used text-to-speech app in the Play Store, and the user base has grown faster than the way we build for it. We're looking for a Team Lead to own core product work and to raise how the team works around it. This is a hands-on role, and we want to be clear about the split. You'll be writing code, reviewing code, and owning features of your own — that doesn't shrink when you take this job. The rest of it is the part that doesn't happen on its own: catching when three people have solved the same problem separately, deciding which version everyone should use, and making sure the team's time goes to the work that actually needs a decision. If you want to stop building, this isn't the role. If you want the code you write to be the smaller half of your impact, it is. We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. What You'll Do • Own major features end to end, working closely with our design team — from the decision through to release. This is real delivery, not oversight • Own, maintain, and improve reliability metrics for key features • Review pull requests and give the kind of feedback people learn from, not just approval • Unblock the team: notice when someone has been stuck on the same thing for two days, and go take a look yourself • Notice when something one person built should become the version the team uses, and see that change through • Keep the shared pieces in working order — tested, clear enough for someone else to pick up, and consolidated when three versions of the same thing appear • Call it when the team is ready to change how it works, rather than waiting for that to happen on its own • Reduce how much manual intervention it takes to get a correct release out • When the same problem shows up twice, get the underlying setup changed so there isn't a third time • Shift verification left: grow what can be checked automatically so the nightly build going to QA is a confirmation rather than the first time anyone finds out • Run planning so the team's attention goes to the work that still needs decisions rather than the work that's already clear • Work out how much review each area needs, and where a person always signs off regardless • Participate in discussions across Product, Design, and Engineering, and bring the team's constraints into those rooms early • Handle critical issues, own feature releases, and provide nightly builds for the QA team • Make sure the people early in their careers are getting work they can learn from, and the time to learn from it Some of your engineers will be skeptical about parts of how the team is asked to work. In our experience that skepticism tends to be specific and worth acting on, and the people raising it are often the right ones to hand the underlying problem to. An Ideal Candidate Should Have • 5+ years of software engineering experience, including time leading a team or owning a major surface while staying hands-on • Rock solid Kotlin, Kotlin Coroutines, Kotlin Flow, Dagger 2, MVVM, Clean Architecture, Background Services, Music Player Service, Android animations, Jetpack Navigation, and JUnit tests • Experience shipping and maintaining background audio or other long-running background work • Understanding of the importance of tests and how to approach writing them, including what can't be covered by them • Something you introduced to a team that stuck after you stopped pushing it, and an honest account of what it cost to get there • Some comfort with the unpopular half of the job: asking people to change how they work, and living with the friction that follows • A view on which changes need heavy review and which don't, argued from what the system does • A track record of building things the rest of your team actually used, not only things that made you faster • The ability to describe how your team works with AI agents, not only how you do personally • Product design intuition, user empathy, and the drive to push Android UI/UX further than the spec asks for • Self-drive to improve the app and codebase beyond what's outlined in the spec • Excellent communication skills Bonus • Building, maintaining, or contributing to open source Android projects • Experience with iOS, Web, or NodeJS Technologies we use • Kotlin · Kotlin Coroutines · Kotlin Flow · Jetpack Navigation · Dagger 2 · Room · Custom Views, Canvas & Paint · Jetpack Compose · JUnit The United States Based Salary range for this role is: 140,[phone removed],000 USD/Year + Bonus + Stock depending on experience Interview process Several technical interviews plus an assessment on a real codebase. We aim to complete the process within 1 week. Use the tools you use every day. A good part of the process is a walkthrough where you talk through your reasoning — why this approach, what you considered and dropped, where you were unsure. Think you’re a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don’t forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

ServiceNowHQI 77

The Director, Customer Success — US Manufacturing is a critical post-sales leadership role within the Customer Excellence Group (CEG), responsible for driving customer outcomes, retention, and expansion across a defined portfolio of US Manufacturing accounts. Reporting to the Senior Director / General Manager of US Manufacturing, this leader will own approximately half of the manufacturing book of business — operating as a general manager accountable for portfolio health, revenue growth, AI adoption, and go-to-market execution. This is not a maintenance role. We are looking for a commercially minded operator who has driven demonstrable YoY growth through active management of a large book of business, sharp GTM definition, and disciplined cross-functional engagement. You will lead a team of Customer Success Managers (CSMs) and Customer Success Engineers (CSEs), serve as a trusted advisor to manufacturing CIOs and board-level executives, and partner closely with peer CEG functions, Sales, Delivery, and Product to ensure customers realize the full value of their ServiceNow investment and see us as a long-term digital transformation partner. What You Get to Do in This Role: · Run the Business as a General Manager: Own the full health and commercial performance of your manufacturing portfolio. Drive GRR, NRR, and renewal performance, through proactive risk management, downsell reduction, and expansion motions. You will be expected to deliver strong YoY growth — not just protect the base, but actively grow it through strategic GTM planning and disciplined execution. · Define and Drive Go-to-Market Execution: Shape and execute the GTM strategy for your half of the manufacturing business — including coverage models, account prioritization, services attach, and AI consumption motions. Partner with Sales leadership to align on account strategy, pipeline development, and renewal forecasting with precision and commercial rigor. · Lead as a Servant Leader: Build, develop, and inspire a high-performing team of CSMs and CSEs grounded in a servant leadership philosophy. Put your people first — remove obstacles, invest in their development, create psychological safety, and hold the team to high standards with empathy and accountability. Foster a culture where coaching, knowledge sharing, and continuous improvement are the norm. · Engage at the Executive Level and Be a Strategic Advisor: Build and maintain trusted relationships with C-suite, executive, and other board-level stakeholders at key manufacturing accounts. Co-develop digital transformation strategies in IT with customer executives, positioning ServiceNow as the strategic platform partner for their modernization and AI agendas. Your executive presence and credibility at this level must be a proven strength, not an aspiration. · Tell the Story Through Data: Deliver compelling executive presentations — both internally and to customers — that articulate the value of ServiceNow's service offerings through data-driven narratives. You are equally effective presenting a portfolio business review to your leadership team and standing in front of a customer CIO making the case for platform expansion. Strong presentation skills and the ability to build a persuasive story from complex data are essential. · Drive AI Consumption and Platform Adoption: Own AI Consumption as a strategic KPI within your portfolio. Design and execute adoption journeys that convert license entitlements into measurable business outcomes, with a focus on emerging agentic capabilities. · Champion the Voice of the Customer: Synthesize industry-specific feedback, feature requests, and adoption blockers into structured input for Product Engineering and roadmap prioritization. Stay current on manufacturing industry trends, regulatory environments, and digital transformation priorities shaping your accounts. · Operationalize CEG Performance: Define and manage operational KPIs cascaded to all team members. Deliver regular reporting on customer health, adoption trends, downsell risk, and advocacy pipeline. Leverage AI-enabled tools and platforms to automate insights and drive proactive outreach at scale The ideal candidate is a commercially sharp general manager who has owned a large book of business ($400M+), driven measurable growth, and built the GTM motions to sustain it. You combine deep post-sales expertise with the executive presence to stand shoulder-to-shoulder with manufacturing CIOs and the servant leadership instincts to build a team that performs at the highest level. You are a recognized thought leader — someone whose perspective on customer success, digital transformation, or the manufacturing industry carries weight in external forums, not just internal meetings. To be successful in this role, you will need: · AI Driven: Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. · Educational Background: BA/BS or equivalent required; MBA or advanced degree preferred. · Experience: 10–15 years of Go-To-Market leadership in technology or SaaS organizations, with at least 7–10 years in Customer Success, Customer Operations, or Delivery roles. · General Management of a Large Book of Business: Demonstrated experience operating as a general manager with full accountability for a portfolio of $400M+ in ACV — owning the P&L, coverage model, and commercial outcomes, not just customer health scores. Proven track record of delivering strong YoY growth through active management, not passive stewardship. · GTM Strategy and Execution: History of defining and executing go-to-market strategies that drive measurable results — including account segmentation, coverage optimization, services attach, and expansion pipeline development. You don't just run plays; you design them. · Business Acumen: Exceptional commercial instincts. You think in portfolio economics, understand the interplay between adoption, consumption, and revenue, and can translate customer outcomes into business impact narratives that resonate with Finance, Sales leadership, and your own team. · Executive Presence and C-Suite Engagement: Proven ability to engage at the C-suite and board level — both with customers and internally. Direct experience partnering with CIOs and senior IT executives to co-develop digital transformation strategies. You bring gravitas, credibility, and the ability to influence at the highest levels without relying on positional authority. · Presentation Skills and Data Storytelling: Exceptional ability to build and deliver executive-level presentations that articulate a clear, compelling story through data. You can translate complex portfolio performance, adoption metrics, and value realization into narratives that drive decisions — whether presenting to a customer executive committee or an internal leadership review. · Recognized Thought Leadership: A visible point of view on post-sales excellence, customer success, digital transformation, or the manufacturing industry. This may manifest as speaking engagements, published perspectives, industry community involvement, or a track record of shaping how your organization and its customers think about value creation. · Servant Leadership: A leadership philosophy rooted in developing others. You lead by removing barriers, elevating your team, and creating an environment where people do their best work. You pair high expectations with genuine investment in your people's growth, well-being, and careers. · Team Leadership: Demonstrated experience managing frontline CSM/CSE teams of 10+ people, including hiring, coaching, performance management, and talent development. · Cross-Functional Collaboration: Strong track record building productive relationships across Sales, Presales, Delivery, Product, and Enablement in matrixed, fast-paced environments. · Industry Awareness: Familiarity with Manufacturing industry operational workflows, business priorities, and digital transformation trends is strongly preferred. Experience with adjacent verticals (Energy, Transportation, Services) is a plus. · Platform Knowledge: Experience overseeing technical account health — adoption telemetry, integration health, platform upgrades, and solution expansion. Background with AI/ML platform products or driving AI adoption programs is a significant differentiator. · Adaptability and Travel: Ability to thrive in a high-velocity, high-accountability environment. Willingness to travel domestically to strategic customer sites as required. --- For positions in this location, we offer a base pay of $180,200 - $315,400 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.   Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.  Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.  From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

ServiceNowHQI 77

What you get to do in this role:   The Engagement Manager is accountable for the on time, on budget delivery of the defined solution scope to meet the customer’s desired business outcomes. This requires the EM to execute the project following ServiceNow’s leading practice methodology, NowCreate working in collaboration with the customer project team and any involved partner, ensuring proper governance is followed to gain stakeholder support for the project, including risk and issue mitigation. The EM is also responsible for assembling and leading the ServiceNow resources on the project making sure they are clear on the planned tasks, tracking actual progress and managing deviations through appropriate measures.  What you will do:  Leads the delivery team throughout the engagement, often in collaboration with a services partner.   Manages the engagement governance, timeline, scope, risk, change management, resourcing, reporting and financials.  Collaborate with the Sales Account Team, partner and customer to understand the customer and the engagement; including business challenges, key stakeholders, issues and business value being delivered.   Understands the business objectives and aligns the deliverables accordingly.     Act as a thought leader, applying expertise from the Now Create methodology and prescriptive guidance to drive successful delivery of the engagement, including long term customer success.  Accountable for communication and acts as the single point of contact to facilitate collaboration, decision making and customer buy-in on proposed solutions.   Coaches, mentors and managing Customer Outcomes and/or Partner team members to achieve the engagement’s deliverables and enable the customer’s desired business outcomes.  Typically manages multiple projects simultaneously   Identify gaps between actuals and plan of record, propose solutions and drive resolution.   Leads the delivery team through large, complex programs, often with multiple workstreams and in collaboration with a services partner  Supports Business Development efforts for multi-million-dollar engagements  Manages the largest and most complex programs for Customer Outcomes Strategic Accounts    To be successful in this role you should have:  Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 15 years progressive experience as part of a professional services organization  Ability to travel up to 50%   Creative, high energy, entrepreneurial spirit with comfort running initiatives and program independently within a “start-up paced” environment  Demonstrated success driving complex issues through analysis and resolution  Experience working collaboratively and cross-functionally  Excellent written and verbal communication skills  ServiceNow certification in aligned workflow   For positions in this location, we offer a base pay of $192,400 - $336,700 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.   Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.  Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.  From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.