About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Oil & Gas. This team is directly responsible for growth of Oil and Gas offline transactions & users at Paytm. About the role: Team Lead - To work with the business to understand and manage Programs being run for the Clients/Brands. And for accelerating the core growth metrics focusing on sales & distribution. Provides guidance and instruction to a working group about a project or portfolio of projects. These leads are responsible for monitoring the efforts of the team members and getting the work done effectively and efficiently with the proper utilization of resources. Skills that will help you succeed in this role: 2+ yrs. of experience in Distribution sales in fintech, Banking/ Sales, EDC Sales. Develop plans and strategies for developing business and achieving the company's sales goals. Create a culture of success and ongoing business and goal achievement. Hire and build a new team to support our growing needs and future projects. Define optimal sales force structure. Define and coordinate sales training programs that enable staff to achieve their potential and support company sales objectives. Manage customer expectations and contribute to a high level of customer satisfaction. Define sales processes that drive desired sales outcomes and identify improvements. Going to the Merchant and educating him/her about the benefits of the Swipe machine (EDC) converting them and managing their accounts. Exceptional communication, presentation skills and relationship building skills. Ability to aggressively manage the successful execution of a sales strategy. Ability to work independently and collaboratively in a team environment. Qualifications: Bachelor's degree in business, marketing, or a related field (MBA preferred). Should have a strong understanding of the local language. Self-motivated and goal-oriented, with a demonstrated ability to work independently and as part of a team. Willingness to travel as needed to meet with clients and attend industry events. Education: Applicants must possess bachelor’s degree or above Why join us: We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that is how it will always be. We are the largest merchant acquirer in India
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Full TimeVia Partner
Senior Analyst, Pricing Strategy & Operations
HQI 83
Mohali, IND19h ago
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Analyst, Pricing Strategy & Operations to join our team. This is a Hybrid role, reporting to the Manager, Pricing Strategy & Operations in the Product Management department. We are looking for an analytics professional who can help drive data-backed pricing and monetization decisions for our SaaS business. The role will be responsible for analyzing large and complex datasets, identifying trends and opportunities, and translating insights into clear business recommendations that support revenue growth, discounting, packaging, deal strategy, and overall pricing effectiveness. What you’ll do (Role Expectations) • Own and maintain the data tables, structures, and inputs required for pricing, packaging, discounting, cost, and product usage analysis, ensuring accuracy, consistency, and reliability of insights • Analyze large datasets across customers, products, usage, revenue, discounts, costs, and sales performance to identify trends, opportunities, risks, and recommendations that support better pricing and packaging decisions • Break down complex data and analysis into simple, clear, and actionable insights that business stakeholders and executives can easily understand and use for decision-making • Create recurring and ad hoc reports, dashboards, and presentations that clearly communicate pricing performance, product adoption, discounting trends, and monetization opportunities • Partner with Product, Engineering, IT, Deal Desk, and Finance to ensure pricing guidance, cost inputs, product telemetry, and related data are properly captured, maintained, and reflected in business systems Who You Are (Success Profile) • You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. • You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. • You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. • You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. • You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) • 3–6 years of relevant experience in pricing analytics, business analytics, revenue analytics, strategy analytics, finance analytics, or sales/GTM analytics • Bachelor or Master’s degree in Business, Engineering, Statistics, Computer Science, or a related analytical field • Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain • Strong hands-on experience analyzing large datasets and generating business insights using SQL, spreadsheets, reporting tools, and AI tools • Proven ability to convert complex analysis into clear business recommendations and executive-ready presentations What Will Make You Stand Out (Preferred Qualifications) • Practical experience leveraging AI predictive models or machine learning analytics workflows to optimize SaaS pricing models, price elasticity, or discounting strategy • Deep functional experience in pricing, packaging, monetization, deal desk analytics, revenue strategy, or GTM analytics • Prior experience in a global SaaS / enterprise software environment leveraging systems like Salesforce, CPQ, Snowflake, Paradime, and modern BI/reporting platforms #LI-KM8 #LI-hybrid At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
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Full TimeVia Partner
Business Support Analyst
HQI 83
Mohali, IND3d ago
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Business Support Analyst (L1) — LMS & AI Specialist to join our team. This is a Mohali, India (Hybrid) role, reporting to the Manager, Business Applications Support in the IT / Digital Employee Experience department. This position is designed for an entry-level professional eager to eliminate repetitive manual work by building AI agents and automating enterprise workflows. You will deliver first-line platform support for Cornerstone OnDemand and Letter AI while leveraging intelligent tools to transform the digital employee experience. What you’ll do (Role Expectations) • Provide L1 support and functional troubleshooting for Cornerstone OnDemand and Letter AI platforms while handling user issues within defined SLAs • Build and deploy AI agents and low-code automations using Copilot Studio and Power Automate to streamline recurring support tasks and ticket workflows • Author, test, and maintain generative AI prompts and prompt libraries for knowledge base creation, ticket responses, and SOP generation • Perform basic CSOD platform configurations, release impact testing, and escalation management with complete diagnostic details • Document support workflows and track operational metrics to identify repetitive tasks for the team automation backlog Who You Are (Success Profile) • You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. • You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. • You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. • You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. • You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) • Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain • Bachelor's degree in Computer Science, Information Systems, Human Resources, or 0–2 years of experience in SaaS application support or LMS administration • Working knowledge of Cornerstone OnDemand (CSOD) Learning module or related enterprise SaaS platforms • Hands-on experience or project work building no-code/low-code automations (Copilot Studio, Power Automate, Zapier) alongside prompt engineering proficiency to generate structured LLM outputs for support documentation and workflows • Familiarity with ITSM ticketing tools, basic REST API concepts, and developer tools for frontend troubleshooting What Will Make You Stand Out (Preferred Qualifications) • Demonstrate a proven ability to leverage AI technologies and workflows to drive measurable operational efficiency. • Practical portfolio demonstrating custom AI agents or automated workflow solutions built for enterprise helpdesk and HR tech environments • Active certifications in Microsoft Power Platform Fundamentals (PL-900), Copilot Studio, or Cornerstone Core Specialist #LI-NT1 #LI-Hybrid At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
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Full TimeVia Partner
Senior Project Manager
HQI 83
Mohali, IND3d ago
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Project Manager, Professional Services to join our team. This is a Mohali (Hybrid) role, reporting to the Manager, Professional Services in the Professional Services department. We are seeking an experienced Project Manager to join our Professional Services organization, leading the successful delivery of customer-facing projects. This role is responsible for managing complex engagements from initiation through closure, ensuring projects are delivered on time, within scope, and to a high standard of quality. The ideal candidate will have a strong background in professional services delivery, experience managing cybersecurity-related projects, and a practical understanding of how AI technologies can support service delivery, automation, analytics, and customer outcomes. Work Shift: US time zone (aligned with US/American enterprise customers). What you’ll do (Role Expectations) • Lead the end-to-end delivery of Professional Services projects, including planning, execution, governance, risk management, and closure • Manage multiple concurrent customer engagements involving cybersecurity implementations, transformations, assessments, or optimization services • Build and maintain detailed project plans, status reporting, RAID logs, resource plans, and stakeholder communications • Coordinate cross-functional teams including technical consultants, solution architects, support teams, sales, and customer leadership • Drive effective governance through regular steering meetings, status reviews, and executive updates Who You Are (Success Profile) • You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. • You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. • You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. • You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. • You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) • Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain • Bachelor’s degree in Business, Information Technology, Cybersecurity, or a related field, or equivalent practical experience • Project Management certification such as PMP, PRINCE2, or equivalent • Minimum 6 years experience with managing projects related to cybersecurity solutions, services, or enterprise security programmes What Will Make You Stand Out (Preferred Qualifications) • Experience leveraging AI-driven project management tools, predictive analytics, or automation frameworks to optimize resource allocation, track milestones, and streamline professional services delivery • Working knowledge of AI concepts, tools, and use cases relevant to service delivery or customer transformation • Experience in delivery of large, complex projects with multiple workstreams #LI-Hybrid #LI-VV3 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
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Full TimeVia Partner
Staff Software Development Engineer
HQI 83
Mohali, IND3d ago
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff DevOps / Platform Engineer to join our team. This is a Hybrid (3 days a week on-site in Mohali) role, reporting to the Director, Product Revenue in the Product Operations department. This individual contributor role owns DevOps, AWS infrastructure, release reliability, security hygiene, and platform maintainability for a business-critical internal platform while leveraging practical AI-assisted development workflows to improve delivery speed and quality. What you’ll do (Role Expectations) • Own DevOps, CI/CD, deployments, monitoring, logging, production support, and operational reliability for an existing business-critical internal platform • Manage and improve AWS infrastructure using Terraform, including secure access controls, integrations, secrets practices, and infrastructure hygiene • Ensure weekly releases are safe through testing, rollback planning, monitoring, post-release checks, and continuous improvements to release reliability • Improve code quality, performance, documentation, test coverage, engineering hygiene, and platform maintainability across APIs, workflows, dashboards, and integrations • Use AI-assisted coding tools to accelerate development, debugging, automation, and testing while helping define practical guardrails for safe AI-based development and partnering with Product Operations stakeholders to translate platform needs into reliable technical execution Who You Are (Success Profile) • You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. • You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. • You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. • You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. • You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) • Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain • 5–6 years of experience in DevOps, platform engineering, infrastructure, SRE, software engineering, or a related role • Strong hands-on experience with AWS, Terraform, CI/CD, monitoring, deployments, logging, and production support • Practical full-stack development experience with technologies such as Python, Node.js, Java, TypeScript, JavaScript, React, or similar • Experience improving release reliability, application performance, code hygiene, documentation, test coverage, and operational stability What Will Make You Stand Out (Preferred Qualifications) • Experience implementing AI-assisted engineering workflows, autonomous agents, or LLM-powered platform automation to accelerate developer productivity and system reliability • Experience with Docker, Kubernetes/EKS/ECS, Lambda, CloudWatch, RDS, S3, or API Gateway • Experience integrating with tools such as Jira, Salesforce, Slack, Confluence, Tableau, Power BI, or similar #LI-hybrid #LI-KM8 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
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Full TimeVia Partner
Senior BizOps Analyst - Product Operations
HQI 83
Mohali, IND3d ago
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior BizOps Analyst - Product Operations to join our team. This is a hybrid role, reporting to the Director, Product Revenue in the Product Operations department. In this fast-paced, high-impact individual contributor role, you will combine strong business acumen with SQL, Python, data modeling, dashboards, custom data applications, and AI-enabled workflows. You will help Product Operations turn ambiguous business problems into clear signals, scalable analytics, decision workflows, and practical tools that improve how teams operate. What you’ll do (Role Expectations) • Partner with Product leadership to clarify high-priority business questions and define the signals, dashboards, workflows, or AI agents needed to accelerate product and operational decision-making • Own the Product Operations signals repository as the single source of truth for business logic, data inputs, definitions, owners, status, and documentation • Build clean, reusable data models and advanced SQL transformations that power dashboards, custom applications, decision workflows, and AI agents • Develop dashboards and Python-based custom data applications when standard BI tools are not sufficient, ensuring solutions are adopted and actively used by teams • Translate ambiguous Product Operations problems into buildable specifications, review AI agent outputs, apply ML/NLP techniques where useful, and present signal performance and recommendations clearly to stakeholders Who You Are (Success Profile) • You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. • You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. • You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. • You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. • You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) • Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain • 3–5 years of experience in data, analytics, business operations, product operations, or a related role • Strong SQL skills, practical Python experience, and the ability to transform, structure, and validate complex datasets • Strong data modeling skills with the ability to design clean, scalable, reusable datasets and metric/signal definitions • Proven ability to translate ambiguous Product Operations problems into buildable signal specifications, dashboards, applications, or workflows, supported by strong documentation, communication, and independent execution skills What Will Make You Stand Out (Preferred Qualifications) • Experience designing, evaluating, or integrating AI agents, LLMs, or automated decision workflows to streamline product operations and signal detection • Experience working directly with Product teams • Experience building internal tools or custom applications beyond standard BI dashboards #LI-hybrid #LI-KM8 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
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Full TimeVia Partner
Senior Services Architect
HQI 83
Bangalore, IND; Mohali, IND; Pune, IND4d ago
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Services Architect to join our team. This is a Hybrid (Bangalore, Mohali, or Pune) role, reporting to the Sr. Director, Solution Consulting in the Professional Services (Solution Consulting) department. As a vital technical cornerstone of the Professional Services GTM and Sales organization, you will operate in a high-impact capacity partnering directly with Service Sales Managers (SSMs) to provide deep architectural expertise during the scoping, sizing, and positioning of Zscaler Professional Services. Your primary mission is to ensure that proposed customer engagements are technically sound, accurately estimated, and perfectly aligned with customer zero-trust architectural goals and deployment best practices. This is a front-end, GTM-aligned technical role focused on de-risking and structuring complex deals before contracts are signed. What you’ll do (Role Expectations) • Lead technical discovery sessions and deep-dive architecture workshops with enterprise customers to evaluate network architecture, security posture, application catalogs, and migration timelines • Serve as the primary technical advisor to Service Sales Managers (SSMs), answering complex architectural questions and translating customer requirements into high-value service packages • Architect custom Statements of Work (SOWs) for complex, multi-product deployments (including ZIA, ZPA, ZDX, and Workload/Cloud Protection) while validating technical feasibility, risk mitigation, and precise level-of-effort (LOE) estimates • Bridge sales and delivery by facilitating seamless, fully documented handovers of technical requirements, design decisions, and scoped outcomes to post-sales implementation teams upon deal closure • Drive scoping governance to eliminate scope bloat using standardized sizing drivers, while enabling the GTM ecosystem through product workshops, readiness gates, and deal triage office hours Who You Are (Success Profile) • Thrive in ambiguity, navigating dynamic environments with confidence to build clear paths forward and transform complex challenges into structured, impactful solutions. • Act like an owner, bringing an intrinsic bias for action and accountability while moving seamlessly between high-level strategy and detailed technical execution. • Problem-solver at core, energized by tackling complex architectural hurdles and committed to delivering high-impact, practical solutions. • High-trust collaborator, dedicated to collective team success and fostering a culture of open, candid feedback to build enduring trust across sales and delivery organizations. • Customer-obsessed mindset, maintaining deep empathy for internal and external stakeholders to anchor every architectural recommendation in real-world customer success. What We’re Looking for (Minimum Qualifications) • Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving • 7+ years of experience in a customer-facing technical role (such as Solutions Architecture, Sales Engineering, or Technical Consulting) within the cybersecurity or network infrastructure domain • Deep technical fluency in Zero Trust architecture, including Secure Web Gateways (SWG), SASE/SSE, Zero Trust Network Access (ZTNA), routing, firewalls, and Identity and Access Management (IAM) • Proven expertise in translating complex technical architectures into defined project phases, tangible deliverables, and precise level-of-effort (LOE) Statement of Work (SOW) scopes What Will Make You Stand Out (Preferred Qualifications) • Experience leveraging AI-powered sales intelligence platforms or positioning AI-driven security architectures to accelerate complex sales cycles • Exceptional presentation, whiteboarding, and technical communication skills with a proven track record of engaging both hands-on network engineers and C-level executives (CIOs/CISOs) • Track record of supporting multiple Service Sales Specialists across concurrent enterprise deals, accompanied by advanced networking or security certifications (such as Zscaler ZCCP-IA/PA or equivalent industry credentials) #LI-Hybrid #LI-VV3 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
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Full TimeVia Partner
Senior Manager, Finance Transformation, Order to Cash
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Manager, Finance Transformation to join our team. This is a hybrid role, reporting to the Senior Director, Finance Transformation in the Finance department. The Senior Manager, Finance Transformation – Order to Cash exists to turn our global quote-to-cash function into a strategic advantage. This role will define and deliver a touchless, AI-enabled O2C operating model that connects every step from contract booking to cash collection across global operations. By removing manual hand-offs, building controls into automated and agentic workflows, and standardizing processes across regions, the role will speed up deal bookings, improve revenue recognition and billing accuracy, and allow Finance to scale with the business without adding headcount at the same rate. What you’ll do (Role Expectations) • Define and drive the global O2C vision, improve the service delivery model, and establish a multi-year transformation roadmap covering quote-to-cash aligned with strategic KPIs • Lead touchless finance and agentic AI adoption by designing and deploying automation and AI agents across order validation, invoicing, revenue recognition, cash application, collections, and dunning with human-in-the-loop checkpoints • Standardize processes and systems globally, harmonizing O2C processes across regions and partnering with Business Systems on ERP, CPQ, billing, and AR platform roadmaps • Build SOX-ready automated controls, maintain contract and billing data alignment with ASC 606 revenue requirements, and prepare the function for global e-invoicing and indirect tax mandates • Drive cross-functional adoption and alignment across Sales Ops, Deal Desk, Revenue Accounting, Tax, IT, Order Processing, and Revenue Operations teams Who You Are (Success Profile) • You act like an owner, driven by a passion for the mission and a bias for action, seamlessly navigating between high-level strategy and hands-on execution to achieve high-impact outcomes. • You are a high-trust collaborator who is ambitious for the team, actively giving and receiving candid, respectful feedback to earn trust and accelerate performance. • You possess a true growth mindset and a passion for continuous development, actively seeking feedback to elevate your impact and support your teammates. • You bring positive, constructive energy to complex challenges, inspiring your team with a 'can-do' attitude focused on practical solutions. • You operate with urgency and a relentless focus on execution, delivering high-impact results quickly in a fast-paced environment.x What We’re Looking for (Minimum Qualifications) • Proven experience delivering process automation in finance operations, with exposure to RPA, AI, agentic workflows, and the governance they require • 12+ years in finance operations, O2C, finance transformation, or advisory, including at least 4 years leading global O2C or quote-to-cash transformation programs • Recent experience in B2B SaaS subscription businesses, with working knowledge of multi-year, ramped, and usage-based billing models • Hands-on delivery across at least 3 instances of end-to-end ERP, billing, or AR automation implementations (e.g., NetSuite, Oracle, SAP, Zuora, Salesforce Revenue Cloud, HighRadius) from requirements through cutover and hypercare • Solid understanding of SOX 404 controls design, including automated controls, and of ASC 606 revenue recognition as it relates to contract and billing data • Bachelor's degree in Finance, Accounting, Information Systems, or a related field, alongside demonstrated ability to drive cross-functional change and communicate complex trade-offs clearly to senior executives What Will Make You Stand Out (Preferred Qualifications) • Hands-on experience designing or operating Salesforce CPQ • Demonstrate a proven ability to leverage AI technologies and workflows to drive measurable operational efficiency • Hands-on experience designing and delivering billing systems • Knowledge or operational experience in revenue recognition #LI-Hybrid #LI-HG1 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
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Full TimeVia Partner
Financial Representative, Expense Reimbursement
HQI 83
Mohali, IND10/12/2026
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Financial Representative, Expense Reimbursement to join our team. This is a Hybrid role, reporting to the Senior Manager, Accounts Payable in the Expense Reimbursement department. In this position, you will maintain financial accuracy and operational compliance by managing global credit card reconciliations, auditing employee travel and expense policy adherence, and supporting monthly closing processes for US corporate operations. What you’ll do (Role Expectations) • Review global card transactions and respond to email queries • Reconcile daily credit card transactions with bank statements, merchant accounts, and internal records for accuracy • Audit expenses under the company's travel and expense policy, identifying discrepancies for management • Manage monthly financial closings and ensure accuracy of financial statements • Serve as a liaison with internal teams, government entities, and external accountants to meet information needs and maintain historical records Who You Are (Success Profile) • You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving complex financial discrepancies delivers the biggest impact. • You operate with urgency. You understand that speed and accuracy are essential in financial operations, delivering high-impact results quickly during monthly closings. • You are a high-trust collaborator. You build strong partnerships across teams, giving and receiving feedback with clarity and respect to maintain total integrity in financial processes. • You champion simplicity. You excel at distilling complex expense policies and accounting data into clear, actionable guidance for internal stakeholders and external partners. • You are data-driven. You use financial data and analytics to find the truth, ensuring accuracy in reporting and policy compliance. What We’re Looking for (Minimum Qualifications) • Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain • Postgraduate in Finance with 1 to 3 years of experience in Employee Reimbursement/Corporate Credit Card Management • Experience working with large ERP systems, generally accepted accounting principles, and accounting software for US corporations What Will Make You Stand Out (Preferred Qualifications) • Open for rotational office hours (Night Shift) • Demonstrate a proven ability to leverage AI technologies and workflows to drive measurable operational efficiency • Knowledge of Coupa, AppZen, or NetSuite tools #LI-HG1 #LI-Hybrid At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
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Full TimeVia Partner
Deputy Manager, AI & Platform Engineer
HQI 83
Mohali, IND10/12/2026
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Deputy Manager, AI & Platform Engineer to join our team. This is a Hybrid role in Mohali, reporting to the Senior Manager – Analytics & Insights in the FP&A department. As Deputy Manager, you will be the technical owner and architect for next-generation Finance AI Platform - building a secure, extensible internal platform that powers Finance dashboards, workflows, and AI-assisted insights. What you’ll do (Role Expectations) • Architect, build, and own the production-grade AI Platform supporting multiple Finance modules, executive dashboards, and interactive workflows • Implement enterprise-grade security, Okta SSO, RBAC mapping, and clean backend API service boundaries for seamless extensibility • Manage governed data-serving pipelines, schema design, and caching strategies (API query and semantic caching) to ensure high performance and data fallback reliability • Integrate AI assistants via internal LLM gateways and build modular skills & services grounded in Finance context • Drive CI/CD release automation via GitLab pipelines while maintaining end-to-end production operations, monitoring, incident response, and system reliability Who You Are (Success Profile) • You are a pragmatic builder with a passion for creating, iterating, and shipping scalable tools that deliver immediate value to users. • You are driven by technical innovation and energized by leveraging modern AI technologies to solve complex platform challenges. • You are an active problem-solver who enjoys navigating complex data environments to build reliable, high-impact solutions. • You act like an owner by balancing strategic architectural vision with hands-on technical execution. • You are a high-trust collaborator who builds strong cross-functional partnerships and communicates complex technical concepts with clarity. What We’re Looking for (Minimum Qualifications) • Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving • 5–8 years building and operating production systems across data, backend, and platform engineering • Strong Python (FastAPI/services, pipelines) and SQL (Snowflake/PostgreSQL) expertise • Strong AWS fundamentals (VPC/IAM/EC2, security basics) and experience with CI/CD deployment pipelines • Experience with authentication and SSO patterns • Experience with containerization (Docker) and modern deployment practices What Will Make You Stand Out (Preferred Qualifications) • Hands-on experience with LLM integrations, including OpenAI-compatible APIs, RAG architectures, semantic caching, and prompt/context management • Demonstrate a proven ability to leverage AI technologies and workflows to drive measurable operational efficiency • Expertise with Snowflake and dbt modeling, standards, testing, CI/CD, Redis caching patterns, and observability best practices • Proven track record building internal data applications with React or Streamlit #LI-Hybrid #LI-HG1 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
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Full TimeVia Partner
Escalation Engineer - Cloud
HQI 83
Mohali, IND10/12/2026
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an Escalation Engineer to join our team. This is a Hybrid (Mohali) role, reporting to the Escalation Manager in the Customer Success department. In this role, you will play an integral part in solving critical technical challenges faced by client-facing teams, driving customer value, and enhancing operational efficiency. By leveraging data, market insights, and cross-functional collaboration, you will facilitate smooth technical resolutions and deliver exceptional experiences for Zscaler customers. What you’ll do (Role Expectations) • Engaging with customers on escalated support issues or important customer situations • Participating in a 24x7 Support Operation and 24x7 on-call rotation • Working with Engineering and assisting the customer with testing or troubleshooting • Reproducing customer issues to verify problems and provide feedback to Engineering and Operations teams • Creating entries in our technical support online database to document any incident resolution that is not found in our knowledge base Who You Are (Success Profile) • You are a problem-solver who is energized by finding solutions to complex technical challenges, knowing that tackling tough issues delivers the highest impact. • You are customer-obsessed, building deep empathy for internal and external stakeholders and anchoring every decision in solving real-world customer problems. • You operate with urgency, balancing speed and technical quality to execute swiftly and deliver high-impact results for both the customer and the team. • You are a high-trust collaborator who embraces a culture of continuous feedback, giving and receiving candid input with clarity and respect to build trust across teams. • You act like an owner with a strong bias for action, taking full accountability for outcomes and navigating seamlessly between high-level strategy and hands-on execution. What We’re Looking for (Minimum Qualifications) • Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving • Minimum 8+ years of experience working as a Support Engineer or Senior Support Engineer supporting cloud networking or web security products • 7+ years of experience with operating systems such as Linux, Unix, and FreeBSD • Experience delivering products and services as cloud-based solutions • Strong communication skills (verbal and written) with the ability to communicate at a technical and business level with internal teams, customers, partners, and executives What Will Make You Stand Out (Preferred Qualifications) • Demonstrate a proven ability to leverage AI technologies and workflows to drive measurable operational efficiency • Hands-on experience managing cloud security (NSGs, NACLs), Infrastructure as Code tools like Terraform or CloudFormation, and monitoring tools such as CloudWatch, Azure Monitor, and Log Analytics • Deep expertise in cloud networking infrastructure, hybrid connectivity, and traffic management across AWS, Azure, and GCP, including VPC/VNet peering, Direct Connect, ExpressRoute, and ELB/GWLB #LI-Hybrid #LI-RR1 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
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Full TimeVia Partner
Sr. Software Development Engineer
HQI 83
Bangalore, IND; Mohali, IND10/12/2026
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are building security products that enable organizations to adopt AI applications and agents safely and at scale. This is a hybrid capacity based in Bangalore role, reporting to the Director of Software Engineering. You will act as a hands-on Senior Software Engineer leading key product capabilities, taking full ownership of complex technical initiatives, shaping architectural direction, and guiding other engineers. What You’ll Do (Role Expectations) • Lead the design and delivery of major product capabilities, owning projects from problem definition through implementation, rollout, and production operation. • Design secure, reliable, and scalable systems with clearly defined trust boundaries, making technical decisions that balance security, privacy, performance, reliability, and usability. • Lead complex investigations while improving engineering practices, testing, and operational readiness. • Mentor engineers and provide direction through design and code reviews. • Partner with product and research teams while contributing to technical strategy and longer-term architecture. Who You Are (Success Profile) • You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. • You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. • You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. • You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. • You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking For (Minimum Qualifications) • Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain. • 3-4 years of software-engineering experience, including ownership of complex production systems and a demonstrated ability to lead technically ambiguous, cross-functional projects. • Deep expertise in systems engineering, distributed systems, security engineering, backend platforms, or endpoint software, combined with strong proficiency in Go, Rust, and Python. • Experience designing systems with clear security, privacy, and reliability requirements, alongside a strong understanding of concurrency, networking, storage, APIs, and operational observability. • Experience in managing Cloud Infrastructure on one of the Hyperscalers: AWS, GCP, or Azure. What Will Make You Stand Out (Preferred Qualifications) • Demonstrate a proven ability to leverage AI technologies and workflows to drive measurable operational efficiency. • Experience building security, cloud, or enterprise software, including endpoint software for Windows, MacOS, and Linux. • Familiarity with AI applications, agents, developer platforms, or AI security. • Experience with security policy, detection, analysis, or software supply-chain systems. #LI-NT1 #LI-Hybrid At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
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Full TimeVia Partner
Senior Professional Services Consultant
HQI 83
Mohali, IND10/12/2026
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Professional Services Consultant to join our Professional Services team. This is a Hybrid, Mohali role , reporting to the Manager, Professional Services. In this role, you will serve as a trusted technical authority for our enterprise customers — architecting, deploying, and optimizing solutions across the Zscaler Zero Trust Exchange platform. As organizations navigate AI-accelerated threats, cloud-first transformation, and increasingly complex hybrid environments, you will be the expert who turns that complexity into clarity. You bring deep technical depth, a strategic consulting mindset, and the ability to engage equally well with hands-on engineering teams and senior business stakeholders — delivering outcomes that are secure, scalable, and built to last. Work Shift : 5:00 PM – 2:00 AM IST (aligned with US/American enterprise customers) What you’ll do (Role Expectations) • Own the full technical engagement lifecycle for enterprise customers — from discovery and solution design through deployment, adoption, and continuous optimization • Architect and integrate ZIA, ZPA, ZDX, and the broader Zero Trust Exchange across complex, multi-cloud and hybrid enterprise environments including AI-driven workload scenarios • Lead Zero Trust maturity assessments, technical discovery workshops, and migration planning sessions with customer and partner stakeholders at all levels • Guide customers on securing modern identity frameworks, SaaS ecosystems, and AI-powered workflows — translating evolving threat landscapes into actionable, platform-led security outcomes • Partner with sales, channel partners, and cross-functional teams to deliver high-impact consultancy and deployment services that accelerate customer time-to-value Who You Are (Success Profile) • You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. • You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. • You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. • You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. • You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) • 8+ years of experience in customer-facing technical roles — Professional Services, Security or Network Consulting, Technical Account Management, Escalation Engineering, or SOC operations • Hands-on experience deploying and operating Zscaler solutions — ZIA, ZPA, and ZDX — across large-scale, complex enterprise environments • Strong command of modern identity and access frameworks — SAML, SSO/IdP integrations, MFA, conditional access, and Zero Trust Network Access (ZTNA) principles • Solid foundation across networking and security fundamentals — TCP/IP, DNS, HTTP/S, SSL/TLS, PAC files, GRE/IPSec tunnels, proxies, and next-generation firewalls • Working knowledge of AI/ML security concepts — including shadow AI risk, data loss prevention in AI-powered environments, and securing LLM and API-driven workloads What Will Make You Stand Out (Preferred Qualifications) • Hands-on experience securing cloud-native architectures on Azure, AWS, or GCP — including AI/ML pipelines — with practical exposure to SASE, SSE, and converged security frameworks • Understanding of AI governance, data security posture management (DSPM), and the security implications of enterprise GenAI adoption • Industry certifications: ZDTA / ZDTE, CISSP, CCSP, or equivalent cloud and security credentials #LI-Hybrid #LI-VV3 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
—match
Full TimeVia Partner
Senior Technical Success Manager
HQI 83
Mohali, IND10/12/2026
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an experienced Sr. Technical Success Manager (Sr.TSM) to join our team. This is a hybrid role based in Mohali/Bangalore, reporting to the Manager, Technical Success within the Customer Success department. You will serve as a strategic technical advisor, deeply understanding customer goals to align our solutions and drive long-term satisfaction by guiding customers through their Zero Trust journey as the central post-sales point of contact. By building strong stakeholder relationships and providing proactive recommendations, you will be helping customers adopt and maximize Zscaler's solutions to secure their digital transformation objectives. What you’ll do (Role Expectations) • Build and nurture deep relationships with key customer stakeholders and operational service owners across a complex portfolio of accounts to define and prioritize strategic alignment between customer objectives and Zscaler goals. • Offer expert technical guidance, proactive recommendations, and robust Technical Governance to develop customized strategies for the seamless integration and operationalization of Zscaler solutions. • Proactively Drive Adoption by identifying actionable insights, anticipating technical hurdles, and developing comprehensive risk mitigation plans to ensure long-term customer success and uncover strategic growth opportunities. • Provide technical expertise and organizational leadership to manage complex escalations, collaborating across Sales, Support, and Product teams to coordinate resolutions and deliver a high-impact customer experience. • Master Zscaler products and services to participate in the creation and sharing of intellectual capital—including best practice guides, playbooks, videos—to strengthen the Customer Success team’s collective impact. Who You Are (Success Profile) • You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. • You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. • You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. • You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. • You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) • 8+ years of experience in customer-facing technical roles, featuring 3+ years driving value in Technical Account Management, Customer Success, Solutions Delivery, or Sales Engineering within the Cloud, Web Security, Networking, or Infrastructure domains. • Strong technical acumen with the ability to align customer business challenges to the Zscaler portfolio for desired business and security outcomes • Proven ability to analyze customer data to gain key insights and develop tailored adoption strategies and risk mitigation plans. • Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain • Solid understanding of core networking protocols such as HTTP, DNS, SSL and technologies like DLP, Sandbox, SDWAN, CASB as well as some ability to troubleshoot network issues using tools like Ping, Traceroute, and MTR What Will Make You Stand Out (Preferred Qualifications) • Demonstrate a proven ability to leverage AI technologies and workflows to drive measurable operational efficiency. • Experience leveraging AI-powered operational analytics or predictive health-scoring dashboards to proactively evaluate deployment health, uncover adoption blockages, and systematically mitigate customer risk • In-depth understanding of enterprise infrastructure and cloud security technologies including SASE, SSE, ZTNA, AI Security. • Comprehensive understanding of industry-specific workflows and operational processes alongside relevant industry certifications (e.g., CISSP, CCNP, CCIE, Network+, AWS, Azure, or Google Cloud) #LI-SU1 #Hybrid At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
—match
Full TimeVia Partner
Product Support Engineer III - Cloud
HQI 83
Mohali, IND10/12/2026
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Product Support Engineer III to join our team. This is a Hybrid (Mohali) role, reporting to the Manager in the Customer Success department. In this role, you will play an integral part in solving critical technical challenges faced by client-facing teams, driving customer value, and enhancing operational efficiency. By leveraging data, market insights, and cross-functional collaboration, you will facilitate smooth technical resolutions and deliver exceptional experiences for Zscaler customers. What you’ll do (Role Expectations) • Engaging with customers on escalated support issues or important customer situations • Participating in a 24x7 Support Operation and 24x7 on-call rotation • Working with Engineering and assisting the customer with testing or troubleshooting • Reproducing customer issues to verify problems and provide feedback to Engineering and Operations teams • Creating entries in our technical support online database to document any incident resolution that is not found in our knowledge base Who You Are (Success Profile) • You are a problem-solver who is energized by finding solutions to complex technical challenges, knowing that tackling tough issues delivers the highest impact. • You are customer-obsessed, building deep empathy for internal and external stakeholders and anchoring every decision in solving real-world customer problems. • You operate with urgency, balancing speed and technical quality to execute swiftly and deliver high-impact results for both the customer and the team. • You are a high-trust collaborator who embraces a culture of continuous feedback, giving and receiving candid input with clarity and respect to build trust across teams. • You act like an owner with a strong bias for action, taking full accountability for outcomes and navigating seamlessly between high-level strategy and hands-on execution. What We’re Looking for (Minimum Qualifications) • Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving • Minimum 6 years of experience working as a Support Engineer or Senior Support Engineer supporting cloud networking or web security products • 5+ years of experience with operating systems such as Linux, Unix, and FreeBSD • Experience delivering products and services as cloud-based solutions • Strong communication skills (verbal and written) with the ability to communicate at a technical and business level with internal teams, customers, partners, and executives What Will Make You Stand Out (Preferred Qualifications) • Demonstrated ability to leverage AI technologies and workflows to drive measurable operational efficiency • Deep expertise in cloud networking infrastructure, hybrid connectivity, and traffic management across AWS, Azure, and GCP, including VPC/VNet peering, Direct Connect, ExpressRoute, and ELB/GWLB • Hands-on experience with cloud security, Infrastructure as Code tools (Terraform, CloudFormation), monitoring platforms, and broad administration across Linux, Windows Server, and virtual desktops #LI-Hybrid #LI-RR1 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
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Full TimeVia Partner
Designated Support Engineer III
HQI 85
Mohali, IND10/12/2026
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Designated Support Engineer III to join our team in a hybrid capacity based in Mohali, reporting to the Manager, Global Focal Support within our Support department. You will function as the highest level of technical support within the TAC, responsible for resolving the most complex and critical issues escalated from Level I and Level II support engineers. What you’ll do (Role Expectations) • Provide second line phone/email consultation to independently debug complex security/network problems • Interface with Engineering and assist the customer with testing or troubleshooting • Reproduce customer issues to verify problems and provide feedback to Engineering and Operations teams • Create entries in our technical support online database to accurately document any incident resolution that is not found in our knowledge base • Understand the product direction and customer use-cases and provide input on product and code changes through all points of the product cycle Who You Are (Success Profile) • You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution. • You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact. • You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. • You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success. • You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team. What We’re Looking for (Minimum Qualifications) • Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving • 5+ years of support and networking experience, including general firewalls and packet filtering troubleshooting • Proficient in using Wireshark, Fiddler, MTR, and traceroute to analyze network and application protocols, isolate faults, diagnose packet loss, and resolve unexpected session resets. • Hands-on experience configuring and troubleshooting GRE and IPSec VPN tunnels, combined with leveraging PAC files to optimize network pathing and traffic flow • Deep expertise in enterprise authentication (SAML, Kerberos), application-layer mechanics (HTTP methods), IPv4/IPv6 routing, and DNS administration What Will Make You Stand Out (Preferred Qualifications) • Demonstrated ability to leverage AI technologies and workflows to drive measurable operational efficiency • Prior knowledge of Forward Proxy and cloud environments like AWS and Azure • Direct experience working in Firewall and VPN/Zero Trust environments #LI-Hybrid #LI-RR1 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
—match
Full TimeVia Partner
Escalation Engineer - DLP
HQI 83
Bangalore, IND; Mohali, IND10/12/2026
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an Escalation Engineer - DLP to join our team. This is a hybrid capacity based in Bangalore role, reporting to the Senior Manager, Product Support in the Support department. The ideal candidate will function as the highest level of technical support within the TAC, responsible for resolving the most complex and critical DLP issues escalated from Level I and Level II support engineers. This role requires deep technical expertise in DLP technologies, exceptional problem-solving abilities, and a strong commitment to customer satisfaction. What you’ll do (Role Expectations) • Serve as the primary point of contact for escalated DLP issues, providing advanced troubleshooting and resolution for the escalated DLP cases • Take ownership of complex and critical cases, ensuring they are resolved effectively and efficiently • Perform detailed root cause analysis to identify underlying issues and implement long-term solutions for the customers • Work closely with product development, engineering, and other cross-functional teams to resolve issues and improve Zscaler DLP products and services • Maintain clear and proactive communication with customers throughout the escalation process, providing regular updates and managing expectations Who You Are (Success Profile) • You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. • You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. • You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. • You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. • You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) • Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain • Minimum of 8+ years of experience in technical support, with at least 5 years focused on DLP/CASB solutions and escalations • Experience with data loss prevention, securing SaaS, and Cloud Access Security Brokers (CASB) • Practical working knowledge of AWS, Azure, or GCP cloud environments paired with a strong understanding of Unix/Linux and Windows operating systems • Deep understanding of data protection principles and practices What Will Make You Stand Out (Preferred Qualifications) • Experience deploying or supporting AI-powered sensitive data discovery tools or automated data classification models to enhance DLP capabilities • Experience with scripting and automation using Python or PowerShell • Knowledge of regulatory requirements and compliance standards such as GDPR, HIPAA, or PCI-DSS #LIRR1 #LIHybrid At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
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Full TimeVia Partner
Escalation Engineer
HQI 83
Bangalore, IND; Mohali, IND10/12/2026
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Escalation Engineer to join our team in a hybrid capacity based in Bangalore/Mohali, reporting to the Senior Manager, Product Support within our Support department. The ideal candidate will function as the highest level of technical support within the TAC, responsible for resolving the most complex and critical issues escalated from Level I and Level II support engineers. What you’ll do (Role Expectations) • Own and drive resolution of escalated customer issues and critical situations, ensuring timely, high-quality outcomes • Work on critical customer cases and resolve them within established/expected resolution timelines (SLAs/OLAs), providing clear status and action plans throughout • Participate in a 24x7 support operation, including an on-call rotation (as required) and Collaborate with Engineering to support customer testing efforts and accelerate troubleshooting and resolution • Reproduce customer-reported issues in controlled environments to validate defects and provide clear, actionable findings to Engineering and Operations • Create and maintain technical knowledge base/support database entries to document troubleshooting steps and resolutions when content does not already exist Who You Are (Success Profile) • You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution. • You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact. • You are a high-trust collaborator. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork. • You are customer-obsessed. You build deep empathy for the customer and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success. • You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action to win for the customer and the team. What We’re Looking for (Minimum Qualifications) • Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving • Bachelors with 8 plus years of experience as a Support Engineer or Senior Support Engineer supporting networking or web security products • Proven experience in handling critical escalations and driving them to successful resolution • A strong professional drive to thrive in a high-pressure environment of daily escalations and a genuine passion for resolving complex technical challenges for customers • Proficiency in troubleshooting network issues using standard diagnostic tools (e.g., Ping, Traceroute, MTR, etc.) What Will Make You Stand Out (Preferred Qualifications) • Demonstrate a proven ability to leverage AI technologies and workflows to drive measurable operational efficiency • Strong understanding of network security concepts and technologies (SSL/TLS, VPNs, Firewall, IDS/IPS) • In-depth knowledge of VPN technologies, including IPsec and various VPN clients #LIHybrid #LIRR1 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
—match
Full TimeVia Partner
Quote Operations Associate
HQI 83
Bangalore, IND; Mohali, IND10/12/2026
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Quote Operations Associate to join our team. This is a hybrid India-based role, reporting to the Director, Global Deal Operations in the Deal Desk Operations department. You will play a critical role in the successful execution of renewal quotes while ensuring consistent adherence to strategic goals, commitments, and compliance with all corporate policies. As a value-add business partner, you will work collaboratively across operational teams to create preparatory draft renewal quotes, provide expert guidance, and maintain focus on financial and revenue compliance. What you’ll do (Role Expectations) • Be a Salesforce CPQ SME, with strong understanding of SKU/quote configuration, SKU migration mapping, quote structuring, and relevant corporate/financial/sales policies • Build and maintain operational relationships across your coverage area; partner with leadership to drive global best practices across the team • Ensure policy-compliant quoting, including reviewing and granting SKU use-case exceptions only in line with business policy • Resolve quoting issues end-to-end: troubleshoot operational quoting problems, understand contract/subscription data impacts, and escalate for support when needed • UAT new quote processes/system enhancements Who You Are (Success Profile) • You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact. • You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that is contagious, inspiring your team to stay focused on the solution. • You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team. • You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution. • You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. What We’re Looking for (Minimum Qualifications) • Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain • Renewal Quoting/Quoting experience • 3+ years in Sales Operations Support, Quote Support or Order Management • Working cross-functionally with operational teams in quote creation • Strong analytical and organizational skills; attention to detail, dependable with deadlines, multitask • Proficient with Salesforce.com, Quote applications (preferably CPQ), MS Office, G-suite, Tableau, and Salesforce Reporting What Will Make You Stand Out (Preferred Qualifications) • Experience leveraging AI or automation tools to streamline quote-to-cash workflows, enhance quote accuracy, or optimize revenue operations • High-Tech/SaaS industry experience • Bachelor’s degree in a relevant field; MBA a plus #LI-NL1 #LI-Hybrid At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
—match
Full TimeVia Partner
Staff Software Development Engineer - AI Engineer
HQI 83
Mohali, IND10/12/2026
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an AI Engineer to join our team. This is a Hybrid role, reporting to the Engineering Manager in the Product Operations department. We are seeking a hands-on AI Engineer to help scale the agentic layer of our AI Native - Product Operations Platform. In this role, you will design and build production-grade AI systems, reusable platform capabilities, and the engineering harnesses required to safely develop, evaluate, debug, and operate AI workflows at scale. As a pragmatic builder who understands modern AI systems in practice, you will translate ambiguous business needs into scalable technical solutions in a high-velocity environment. What you’ll do (Role Expectations) • Build and scale the agentic layer of the AI Native - Product Operations Platform by designing production-grade AI systems, reusable platform capabilities, and reliable execution patterns • Develop Agentic AI capabilities by applying practical knowledge of RAG architectures, embeddings, vector retrieval, agent orchestration, and workflow state management • Design and implement AI engineering harnesses for prompt testing, agent debugging, workflow replay, evaluation, regression testing, tracing, and controlled experimentation • Build and maintain graph-based agent workflows, including multi-step reasoning flows, tool-calling paths, branching logic, human-in-the-loop checkpoints, and stateful execution patterns • Implement standards, patterns, and guardrails to ensure AI development on the platform remains scalable, reliable, observable, and cohesive Who You Are (Success Profile) • You are a pragmatic builder with a passion for rolling up your sleeves to create, iterate, and ship production-grade software. • You thrive in ambiguity and fast-paced environments, maintaining focus and execution velocity amidst rapid change. • You act like an owner, bringing deep accountability, a strong bias for action, and end-to-end execution to every project. • You are a high-trust collaborator who excels at partnering with cross-functional teams to translate business needs into technical solutions. • You champion simplicity, with a proven ability to distill complex technical problems and AI architectures into clean, actionable plans. What We’re Looking for (Minimum Qualifications) • 5+ years of industry experience with at least 2-3 years focused on building or working with AI development harnesses, including test harnesses, evaluation pipelines, workflow replay tools, tracing, observability, and prompt or agent regression testing • Proven experience building and deploying agentic AI systems, RAG architectures, embeddings, and vector retrieval systems in production environments • Familiarity with prompt engineering, orchestration patterns, agent workflows, graph-based execution models, and evaluation frameworks or guardrails • Practical understanding of agentic loops, including planning, retrieval, tool execution, validation, retry handling, reflection, and termination criteria What Will Make You Stand Out (Preferred Qualifications) • Bachelor’s degree in Computer Science or a related technical field, or equivalent practical experience • Hands-on software engineering experience with FastAPI, NextJS, and Postgres, including building application stacks end-to-end • Experience operating in a high-velocity delivery environment with a track record of supporting frequent or weekly feature releases • Proven ability to design AI systems optimized for low cost, high throughput, extensibility, observability, and long-term scalability #LI-KM8 #LI-Hybrid At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.