Petaling Jaya Jobs

GrabHQI 83

Company Description About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Job Description Get to Know the Team Grab's SWAT/Cloud Infrastructure teams make cloud resources safer and easier for engineering teams to use. We build internal services for provisioning, access, connectivity and service lifecycle management, replacing manual processes with reliable self-service workflows. We also apply AI-assisted approaches where they can improve infrastructure operations without compromising security or human oversight. Get to Know the Role We're looking for a Software Engineer to join Grab's Cloud Platform team in Petaling Jaya, Malaysia. You'll build and maintain the services and automation that help engineering teams provision, access and manage cloud resources safely. Working with Cloud Infrastructure and partner teams, you'll turn manual processes into reliable self-service workflows, improve production systems and explore AI-assisted tools with appropriate safeguards and human oversight. This is a fully onsite role at our office in Petaling Jaya and will report to the Engineering Manager This is a contract role for 24 months. The Critical Tasks You Will Perform • You will develop and maintain backend services and APIs for cloud-resource access, connectivity and lifecycle management. • You will automate resource provisioning, configuration and decommissioning, with appropriate validation, access controls and failure handling. • You will build scalable solutions on cloud platforms such as AWS or Azure using infrastructure-as-code practices. • You will develop and operate containerised applications, and improve CI/CD pipelines for safe, repeatable deployments. • You will write maintainable code and automated tests; contribute to system design and code reviews. • Improve service observability and performance using logs, metrics and alerts. • You will investigate production issues, participate in on-call duties and deliver lasting fixes. • Contribute to AI-assisted infrastructure workflows, testing integrations and verifying outputs before operational use. Qualifications What Essential Skills You Will Need • You have 1+ years of professional software development experience, including building and testing production backend services in Go, Python or a comparable language. • You have experience designing APIs and applying sound software design, data structure and testing practices. • You have experience with containers, Git, CI/CD pipelines and safe deployment practices. • Ability to build reliable automation that handles validation, retries, partial failures and appropriate access controls. • Experience with, or a sound understanding of, AI-assisted workflows, including tool integration, safeguards and evaluation. You can assess model limitations and verify outputs before use. • Ability to investigate production issues using logs, metrics and alerts, and communicate findings with other engineers. • Preferred: Working knowledge of AWS or Azure, cloud networking, identity and access management, and infrastructure as code such as Terraform. • Preferred: Experience operating services on Kubernetes. • Preferred: Familiarity with relational or non-relational databases where needed by backend services. • Preferred: Experience building self-service infrastructure tools or improving cloud-resource efficiency. Additional Information Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: • We have your back with Term Life Insurance and comprehensive Medical Insurance. • With GrabFlex, create a benefits package that suits your needs and aspirations. • Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. • Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours What We Stand For At Grab We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

SanofiHQI 83

· Hiring Manager: Credit Collection Manager · Location : TRX Building (Hybrid working arrangement) · Job type: Permanent, Full Time About the Job Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? Our Order to Cash (O2C) team aims for excellence, equipping Sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities. Our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. This leads to a challenging and stimulating professional experience full of growth and learning. We offer a diverse and dynamic environment that’s growing at pace. Over the past two years, Sanofi Business Operations (SBO) has doubled in size and increased its scope. As one department within SBO, we’re also part of something much bigger. This provides opportunities for learning, growing, job moves and a diversified, fulfilling career. Key Responsibilities: · Deliver Credit & Collections services in accordance with agreed Service Level Agreements (SLAs), ensuring operational excellence and customer satisfaction. · Manage the end-to-end Accounts Receivable (AR) collection process, including monitoring ageing reports, performing collection and dunning activities, following up on overdue balances, and escalating issues where appropriate. · Perform customer credit assessments for new and existing customers, including credit limit reviews, credit risk analysis, and ongoing portfolio monitoring. · Review credit availability and manage blocked sales orders arising from overdue invoices or credit limit constraints to support business continuity while mitigating financial risk. · Investigate and resolve operational issues in a timely manner by collaborating with internal stakeholders, commercial teams, and customers. · Support the implementation and continuous enhancement of credit policies, procedures, and operational controls to strengthen governance and compliance. · Lead or actively participate in Continuous Improvement (CI) initiatives, process optimization projects, system enhancements, automation opportunities, and other business transformation activities to improve efficiency and service quality. · Manage projects and additional assignments delegated by the manager, coordinating cross-functional stakeholders to ensure timely and successful delivery. · Support day-to-day team coordination, workload planning, knowledge sharing, and backup arrangements to ensure operational continuity and foster a collaborative, high-performing team environment. · Deliver operational KPIs while ensuring compliance with Sanofi policies, internal controls, and global standards. About You · Bachelor's Degree in Accounting, Finance, Business Administration, or a related discipline. · Fluent in both Japanese and English (spoken, written, and reading) is mandatory, as this role provides operational support to Japan and other assigned markets and requires regular communication with Japanese-speaking stakeholders. · At least 3 - 5 years of experience in Credit & Collections, Accounts Receivable, or Finance Operations. Experience in a Shared Services environment and/or the pharmaceutical industry is highly preferred. · Strong understanding of credit risk assessment, collection strategies, Accounts Receivable management, and financial controls. · Demonstrated experience in leading or contributing to Continuous Improvement (CI), process optimization, automation, or transformation projects. · Strong analytical and problem-solving skills with the ability to evaluate complex financial information and make sound business decisions. · Proficient in Microsoft Office, particularly advanced Microsoft Excel and PowerPoint. Experience with SAP ERP and reporting tools is an advantage. · Excellent stakeholder management, communication, and interpersonal skills, with the ability to collaborate effectively across functions and cultures. · Self-driven, organized, and capable of managing multiple priorities in a fast-paced environment. · Demonstrated leadership potential with the ability to coordinate work, coach team members, and drive initiatives independently. Why Choose Us? · Bring the miracles of science to life alongside a supportive, future-focused team. · Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. · Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. · Take good care of yourself and your family, with a wide range of health and wellbeing benefits including health insurance, out-patient benefits along with a range of family friendly policies such as maternity, paternity, and solo parent leaves to name a few. · External Job Description About the Job Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? Our Order to Cash (O2C) team aims for excellence, equipping Sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities. Our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. This leads to a challenging and stimulating professional experience full of growth and learning. We offer a diverse and dynamic environment that’s growing at pace. Over the past two years, Sanofi Business Operations (SBO) has doubled in size and increased its scope. As one department within SBO, we’re also part of something much bigger. This provides opportunities for learning, growing, job moves and a diversified, fulfilling career. Key Responsibilities: · Deliver Credit & Collections services in accordance with agreed Service Level Agreements (SLAs), ensuring operational excellence and customer satisfaction. · Manage the end-to-end Accounts Receivable (AR) collection process, including monitoring ageing reports, performing collection and dunning activities, following up on overdue balances, and escalating issues where appropriate. · Perform customer credit assessments for new and existing customers, including credit limit reviews, credit risk analysis, and ongoing portfolio monitoring. · Review credit availability and manage blocked sales orders arising from overdue invoices or credit limit constraints to support business continuity while mitigating financial risk. · Investigate and resolve operational issues in a timely manner by collaborating with internal stakeholders, commercial teams, and customers. · Support the implementation and continuous enhancement of credit policies, procedures, and operational controls to strengthen governance and compliance. · Lead or actively participate in Continuous Improvement (CI) initiatives, process optimization projects, system enhancements, automation opportunities, and other business transformation activities to improve efficiency and service quality. · Manage projects and additional assignments delegated by the manager, coordinating cross-functional stakeholders to ensure timely and successful delivery. · Support day-to-day team coordination, workload planning, knowledge sharing, and backup arrangements to ensure operational continuity and foster a collaborative, high-performing team environment. · Deliver operational KPIs while ensuring compliance with Sanofi policies, internal controls, and global standards. About You · Bachelor’s degree in accounting, Finance, Business Administration, or a related discipline. · Fluent in both Japanese and English (spoken, written, and reading) is mandatory, as this role provides operational support to Japan and other assigned markets and requires regular communication with Japanese-speaking stakeholders. · Minimum 5 years of experience in Credit & Collections, Accounts Receivable, or Finance Operations. Experience in a Shared Services environment and/or the pharmaceutical industry is highly preferred. · Strong understanding of credit risk assessment, collection strategies, Accounts Receivable management, and financial controls. · Demonstrated experience in leading or contributing to Continuous Improvement (CI), process optimization, automation, or transformation projects. · Strong analytical and problem-solving skills with the ability to evaluate complex financial information and make sound business decisions. · Proficient in Microsoft Office, particularly advanced Microsoft Excel and PowerPoint. Experience with SAP ERP and reporting tools is an advantage. · Excellent stakeholder management, communication, and interpersonal skills, with the ability to collaborate effectively across functions and cultures. · Self-driven, organized, and capable of managing multiple priorities in a fast-paced environment. Demonstrated leadership potential with the ability to coordinate work, coach team members, and drive initiatives independently. Why Choose Us? · Bring the miracles of science to life alongside a supportive, future-focused team. · Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. · Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. · Take good care of yourself and your family, with a wide range of health and wellbeing benefits including health insurance, out-patient benefits along with a range of family friendly policies such as maternity, paternity, and solo parent leaves to name a few. Pursue progress , discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !

GrabHQI 83

Company Description About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Job Description Get to Know the Team We drive technical learning at Grab. Grab's Builders (and increasingly the agents working with them) build in a technical ecosystem that is complex and everchanging. Our purpose is to make this ecosystem easier to understand and manage. Get to Know the Role We're looking for a Developer Education Specialist to join our Tech Learning team in Petaling Jaya, Malaysia. You'll own the content that helps Grab's engineers find answers fast and stay productive on our internal platforms. Working across TechDocs and the broader learning ecosystem, you'll set content standards, coordinate with platform teams, and make sure documentation is complete, current, and actually usable. You will be reporting to Manager II, Tech Learning The Critical Tasks You Will Perform • Create and maintain technical documentation for internal platforms — API docs, developer guides, tutorials, and knowledge base articles • Set and enforce documentation quality standards across platform and engineering teams • Work with platform engineers, PMs, and agents to keep docs current as platforms evolve • Identify and close content gaps using signals from developer feedback, support queries, and usage data • Structure technical content in ways that match how developers actually look for answers • Manage the documentation lifecycle — planning, creation, review, publication, and deprecation • Build lightweight templates and processes that make it easy for platform teams to self-serve documentation • Coordinate documentation deliverables across workstreams, aligning releases, reviews, and publishing timelines • Drive cross-functional alignment between content, engineering, and product on documentation scope and priorities • Partner with the Proficiency workstream to turn technical content into learning paths and onboarding tasks • Define success metrics for content quality and developer enablement; track and report on them • Monitor content performance and feed insights into the content strategy and roadmap • Mentor junior content contributors and raise the documentation bar across the team Qualifications What Essential Skills You Will Need • 8+ years in technical writing, developer education, technical program management, or a related field • Proven track record creating API docs, developer guides, and platform-focused content • Strong command of Markdown, HTML, and documentation tooling (e.g., Hugo, Confluence, GitLab/GitHub) • Experience with Git-based content workflows • Ability to break down complex technical topics for different developer personas — backend, SRE, ML, mobile • Strong organizational skills with ability to manage multiple content tracks simultaneously • Experience coordinating deliverables and timelines across engineering and product teams • Comfortable defining requirements, tracking progress, and surfacing blockers to stakeholders • Collaborative working style with engineering and product teams • Preferred: Experience in a developer platform or internal tooling context • Preferred: Background in content strategy, information architecture, or developer community • Preferred: Exposure to AI-assisted content workflows and documentation automation • Preferred: Experience using analytics to improve content and measure developer engagement • Preferred: Familiarity with technical program or project management (roadmaps, OKRs, cross-team coordination) Additional Information Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: • We have your back with Term Life Insurance and comprehensive Medical Insurance. • With GrabFlex, create a benefits package that suits your needs and aspirations. • Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. • Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours What We Stand For at Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

GrabHQI 74

Get to Know the Team We drive technical learning at Grab. Grab's Builders (and increasingly the agents working with them) build in a technical ecosystem that is complex and everchanging. Our purpose is to make this ecosystem easier to understand and manage. Get to Know the Role We're looking for a Developer Education Specialist to join our Tech Learning team in Petaling Jaya, Malaysia. You'll own the content that helps Grab's engineers find answers fast and stay productive on our internal platforms. Working across TechDocs and the broader learning ecosystem, you'll set content standards, coordinate with platform teams, and make sure documentation is complete, current, and actually usable. You will be reporting to Manager II, Tech Learning The Critical Tasks You Will Perform Create and maintain technical documentation for internal platforms — API docs, developer guides, tutorials, and knowledge base articles Set and enforce documentation quality standards across platform and engineering teams Work with platform engineers, PMs, and agents to keep docs current as platforms evolve Identify and close content gaps using signals from developer feedback, support queries, and usage data Structure technical content in ways that match how developers actually look for answers Manage the documentation lifecycle — planning, creation, review, publication, and deprecation Build lightweight templates and processes that make it easy for platform teams to self-serve documentation Coordinate documentation deliverables across workstreams, aligning releases, reviews, and publishing timelines Drive cross-functional alignment between content, engineering, and product on documentation scope and priorities Partner with the Proficiency workstream to turn technical content into learning paths and onboarding tasks Define success metrics for content quality and developer enablement; track and report on them Monitor content performance and feed insights into the content strategy and roadmap Mentor junior content contributors and raise the documentation bar across the team What Essential Skills You Will Need 8+ years in technical writing, developer education, technical program management, or a related field Proven track record creating API docs, developer guides, and platform-focused content Strong command of Markdown, HTML, and documentation tooling (e.g., Hugo, Confluence, GitLab/GitHub) Experience with Git-based content workflows Ability to break down complex technical topics for different developer personas — backend, SRE, ML, mobile Strong organizational skills with ability to manage multiple content tracks simultaneously Experience coordinating deliverables and timelines across engineering and product teams Comfortable defining requirements, tracking progress, and surfacing blockers to stakeholders Collaborative working style with engineering and product teams Preferred: Experience in a developer platform or internal tooling context Preferred: Background in content strategy, information architecture, or developer community Preferred: Exposure to AI-assisted content workflows and documentation automation Preferred: Experience using analytics to improve content and measure developer engagement Preferred: Familiarity with technical program or project management (roadmaps, OKRs, cross-team coordination) Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours What We Stand For at Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

GrabHQI 83

Company Description About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Job Description Get to Know the Team As a member of our Digital Experience and Service Success team within Customer Operations Excellence (Enablement), you will operate at the intersection of Digital Automation, Content Strategy, Service Success, and Operations. We are a forward-looking team dedicated to scaling Grab Support's digital channels, expanding self-service capabilities, and optimizing user journeys across Malaysia and Singapore. Get to Know the Role As the Manager, Digital Experience and Service Success, you will lead the digital support arm across MY/SG. You hold dual accountability: providing direct people leadership to a multi-disciplinary team—including Senior Specialist Chatbot & Automation (MY/SG), Assistant Manager Service Success (MY/SG), Senior Specialists Digital Content (MY/SG), and specialized Service Success teams—while taking accountable ownership of Grab Support's digital channel outcomes, self-service containment rates, automated resolution efficiency, and digital content quality. You will report directly to the Senior Manager, Customer Operations Excellence and will be based in Petaling Jaya, where the company will have you working onsite. The Critical Tasks You Will Perform • You will provide direct leadership, mentorship, and direction to Senior Specialist Chatbot & Automation, Assistant Manager Service Success, Digital Content Specialists, and escalation handling teams. • You will translate regional digital strategy into a coordinated team roadmap with clear ownership, milestones, and accountability across MY and SG. • You will take full accountability for digital support outcomes across MY/SG, including chatbot and automation performance and self-service user experience. • You will act as the primary business partner to Regional Product and Technology teams to govern the digital roadmap, expand bot capabilities, and drive self-service performance. • You will represent the digital experience agenda in senior leadership forums, delivering data-backed performance reviews and strategic investment proposals. • You will oversee digital content quality, Help Centre architecture, and conversational flows to eliminate user friction and optimize self-service user journeys. Qualifications What Essential Skills You Will Need • You have 5+ years of experience in Digital Customer Experience, Chatbot/Automation Management, or Product Operations, with direct people management experience. • You have a demonstrated ability to build, coach, and manage multi-disciplinary teams (automation specialists, content creators, service success teams). • You have deep digital product savvy, including understanding conversational AI, NLP intent models, self-service UI/UX, and digital content architecture. • You have strong analytical skills with a proven track record of driving containment and deflection metrics using data-driven insights. • You have excellent stakeholder management skills to influence Product, Engineering, and Operations roadmaps. • You have exceptional written and verbal communication skills in English and Bahasa; proficiency in navigating local operational nuance across Malaysia and/or Singapore markets is highly preferred. Additional Information Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: • We have your back with Term Life Insurance and comprehensive Medical Insurance. • With GrabFlex, create a benefits package that suits your needs and aspirations. • Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. • Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours What We Stand For At Grab We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

GrabHQI 74

Get to Know the Team As a member of our Digital Experience and Service Success team within Customer Operations Excellence (Enablement), you will operate at the intersection of Digital Automation, Content Strategy, Service Success, and Operations. We are a forward-looking team dedicated to scaling Grab Support's digital channels, expanding self-service capabilities, and optimizing user journeys across Malaysia and Singapore. Get to Know the Role As the Manager, Digital Experience and Service Success, you will lead the digital support arm across MY/SG. You hold dual accountability: providing direct people leadership to a multi-disciplinary team—including Senior Specialist Chatbot & Automation (MY/SG), Assistant Manager Service Success (MY/SG), Senior Specialists Digital Content (MY/SG), and specialized Service Success teams—while taking accountable ownership of Grab Support's digital channel outcomes, self-service containment rates, automated resolution efficiency, and digital content quality. You will report directly to the Senior Manager, Customer Operations Excellence and will be based in Petaling Jaya, where the company will have you working onsite. The Critical Tasks You Will Perform You will provide direct leadership, mentorship, and direction to Senior Specialist Chatbot & Automation, Assistant Manager Service Success, Digital Content Specialists, and escalation handling teams. You will translate regional digital strategy into a coordinated team roadmap with clear ownership, milestones, and accountability across MY and SG. You will take full accountability for digital support outcomes across MY/SG, including chatbot and automation performance and self-service user experience. You will act as the primary business partner to Regional Product and Technology teams to govern the digital roadmap, expand bot capabilities, and drive self-service performance. You will represent the digital experience agenda in senior leadership forums, delivering data-backed performance reviews and strategic investment proposals. You will oversee digital content quality, Help Centre architecture, and conversational flows to eliminate user friction and optimize self-service user journeys. What Essential Skills You Will Need You have 5+ years of experience in Digital Customer Experience, Chatbot/Automation Management, or Product Operations, with direct people management experience. You have a demonstrated ability to build, coach, and manage multi-disciplinary teams (automation specialists, content creators, service success teams). You have deep digital product savvy, including understanding conversational AI, NLP intent models, self-service UI/UX, and digital content architecture. You have strong analytical skills with a proven track record of driving containment and deflection metrics using data-driven insights. You have excellent stakeholder management skills to influence Product, Engineering, and Operations roadmaps. You have exceptional written and verbal communication skills in English and Bahasa; proficiency in navigating local operational nuance across Malaysia and/or Singapore markets is highly preferred. Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours What We Stand For At Grab We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

GrabHQI 83

Company Description About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Job Description Get to Know the Team As a member of our Training and Quality team within Customer Operations Excellence (Enablement), you will operate as the learning architect across Malaysia and Singapore. We are a high-impact enablement team dedicated to designing, governing, and scaling learning architectures that elevate agent capability across both in-house teams and BPO partner sites. Get to Know the Role As the Assistant Programme Manager, Training, you will lead end-to-end training programmes, curriculum governance, and capability development across Malaysia and Singapore. Moving beyond classroom delivery, your core mission is to convert user experience insights and operational data (surfaced by GS Strategy & Planning) into structured training roadmaps and governed curriculum standards. You will certify BPO trainers across external sites, manage programme execution, and report training effectiveness, capability metrics, and operational impact directly to your Manager and Operations Leads. You will report directly to the Manager, Training and Quality and will be based in Petaling Jaya, where the company will have you working onsite. The Critical Tasks You Will Perform • You will lead the end-to-end design, delivery, and governance of training programmes across in-house and BPO partner teams in Malaysia and Singapore. • You will translate operational priorities, policy changes, and quality performance findings into structured training plans and governed delivery calendars. • You will lead calibration and certification programs for BPO partner trainers to ensure consistent training execution across all vendor sites. • You will regularly audit training execution at BPO sites to prevent standard drift and guarantee compliance with Grab's operational standards. • You will evaluate training programme effectiveness using post-training KPI tracking (nesting performance, early-tenure quality, speed to proficiency). • You will report training results, agent capability progress, and performance impact directly to your Manager and Operations Leads. • You will provide direct operational guidance and coaching to the Training Specialist. Qualifications What Essential Skills You Will Need • You have 3+ years in Instructional Design, Training Programme Management, or L&D within large-scale contact centers or BPO environments. • You have proven expertise in instructional design, learning principles, curriculum development, and multi-site BPO training governance. • You have an analytical mindset with the ability to evaluate training success using hard operational metrics (nesting SLAs, initial quality scores, defect rates). • You have strong vendor management skills to enforce training standards across internal teams and external BPO partners. • You have exceptional written and verbal communication skills in English and Bahasa (required); proficiency in navigating local operational nuance across Malaysia and/or Singapore markets is highly preferred. Additional Information Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: • We have your back with Term Life Insurance and comprehensive Medical Insurance. • With GrabFlex, create a benefits package that suits your needs and aspirations. • Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. • Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours What We Stand For At Grab We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

GrabHQI 74

Get to Know the Team As a member of our Training and Quality team within Customer Operations Excellence (Enablement), you will operate as the learning architect across Malaysia and Singapore. We are a high-impact enablement team dedicated to designing, governing, and scaling learning architectures that elevate agent capability across both in-house teams and BPO partner sites. Get to Know the Role As the Assistant Programme Manager, Training, you will lead end-to-end training programmes, curriculum governance, and capability development across Malaysia and Singapore. Moving beyond classroom delivery, your core mission is to convert user experience insights and operational data (surfaced by GS Strategy & Planning) into structured training roadmaps and governed curriculum standards. You will certify BPO trainers across external sites, manage programme execution, and report training effectiveness, capability metrics, and operational impact directly to your Manager and Operations Leads. You will report directly to the Manager, Training and Quality and will be based in Petaling Jaya, where the company will have you working onsite. The Critical Tasks You Will Perform You will lead the end-to-end design, delivery, and governance of training programmes across in-house and BPO partner teams in Malaysia and Singapore. You will translate operational priorities, policy changes, and quality performance findings into structured training plans and governed delivery calendars. You will lead calibration and certification programs for BPO partner trainers to ensure consistent training execution across all vendor sites. You will regularly audit training execution at BPO sites to prevent standard drift and guarantee compliance with Grab's operational standards. You will evaluate training programme effectiveness using post-training KPI tracking (nesting performance, early-tenure quality, speed to proficiency). You will report training results, agent capability progress, and performance impact directly to your Manager and Operations Leads. You will provide direct operational guidance and coaching to the Training Specialist. What Essential Skills You Will Need You have 3+ years in Instructional Design, Training Programme Management, or L&D within large-scale contact centers or BPO environments. You have proven expertise in instructional design, learning principles, curriculum development, and multi-site BPO training governance. You have an analytical mindset with the ability to evaluate training success using hard operational metrics (nesting SLAs, initial quality scores, defect rates). You have strong vendor management skills to enforce training standards across internal teams and external BPO partners. You have exceptional written and verbal communication skills in English and Bahasa (required); proficiency in navigating local operational nuance across Malaysia and/or Singapore markets is highly preferred. Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours What We Stand For At Grab We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

GrabHQI 74

Get to Know the Team Join the team that serves the very core of Grab — the Sentry team. Our systems handle billions of network messages daily for Grab's users, while our service orchestration and discovery platforms ensure the reliability of hundreds of Grab services. Collaborating with infrastructure, security, and product teams, we are looking for experienced engineers to strengthen our platform team. Get to Know the Role As part of our team, you will build high-performing solutions that Just Work. Your work will provide the stability and efficiency necessary for millions of daily users. This role is onsite based in our Petaling Jaya, Malaysia office. You will report directly to Engineering Manager, who is based in Singapore. The Critical Tasks You Will Perform You will operate in a multi-cloud environment, designing scalable, zero-downtime network traffic routing and analytics solutions for Grab's "public edge." You will improve and shape new design architectures with a focus on scalability and performance. You will collaborate with our infrastructure team to build back-end services. Your joint efforts will be evaluated based on the scalability of the back-end services built and their support for our diverse range of products. You will be responsible for designing, building, analyzing, and troubleshooting large-scale systems. You will debug and make necessary modifications to our production software which caters to millions of users across Southeast Asia. What Essential Skills You Will Need You have Bachelor's degree in Computer Science, Engineering, or a related field. You need to have solid software engineering and coding skills. Specifically, we're looking for you to have at least 2 years of experience in a backend language Go, Scala, Java or C++. You understand building microservices architecture and have a good grasp of distributed systems, RESTful APIs, and message queuing systems to develop our back-end services. You have experience with relational databases, such as MySQL, is important. You have knowledge of software development best practices including version control (specifically Git), unit testing, and continuous integration/deployment (CI/CD) pipelines. You have experience with TCP/IP, HTTP, and the internet. Experience deploying code in AWS, Azure, or Google Cloud environments Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. What we stand for at Grab We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

GrabHQI 74

  Get to Know the Team The Fulfilment Tech Family is at the heart of helping Grab outserve our consumers and partners in different businesses and marketplaces across Southeast Asia. Our mission is to offer the best marketplace platform capabilities, products and experiences to our driver partners as to increase adoption and engagement of our services. We improve driver partner opportunities and efficiency to fulfil consumer orders without fail, rain or shine.   Get to Know the Role You will be within the Fulfilment tech family, responsible for platform's effectiveness and reliability through optimizations across supply planning, dispatch strategy, pricing, driver experiences and efficiency. The team extracts data and experiment insights that directly help improve our models & develop technical products and programs, setting new benchmarks for excellence. Reporting to Senior Analytics Manager, you'll collaborate across departments (Product, Business, Engineering, Design, and Data Science) to transform data into dynamic solutions. Your insights will directly help develop groundbreaking products and programs, setting new benchmarks for excellence. This isn't just any role; it's a chance to affect millions of lives every day. You will work onsite at our office in Petaling Jaya.   The Critical Tasks You Will Perform You will transform requirements into concise data requirements, identify trends, spot anomalies, build insights through dashboards and presentations to create comprehensive views for decision-making. You will develop data pipelines and custom data science models to solve identified problems. You will create data-driven hypotheses and collaborate with product and engineering teams to design experiments that inform important product decisions. You will design data specifications for new products, ensuring accurate data collection. You will launch A/B and timeslice experiments, analyse results, and provide relevant recommendations. You will conduct targeted analysis for specific products and operations, to find new business/product opportunities, define critical business metrics, and track them rigorously. You will work with partners to scope problems and enhance internal processes through automation. You will build existing AI tools and capabilities to enhance overall productivity for the Analytics function   What Essential Skills You Will Need You have 4 or more years in data-related or quantitative fields You are fluent in SQL, Python, R, or other scripting/programming languages. Your comfort with very large datasets and complex Extract, Transform, and Load processes sets you apart. Statistical knowledge: You have hands-on experience running and analysing controlled experiments, turning data into relevant insights. You can help narrow down multiple options into the best approach, and take ownership of open-ended ambiguous business problems. Propose novel solutions that go beyond common practice You have skills in designing experiments, data visualisation and storytelling. You can create intuitive and impactful dashboards using PowerBI or Tableau. You can guide teams to advise senior partners.   Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours   What We Stand For At Grab We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

GrabHQI 74

  Get to Know the Team The Fulfilment Tech Family is at the heart of helping Grab outserve our consumers and partners in different businesses and marketplaces across Southeast Asia. Our mission is to offer the best marketplace platform capabilities, products and experiences to our driver partners as to increase adoption and engagement of our services. We improve driver partner opportunities and efficiency to fulfil consumer orders without fail, rain or shine.   Get to Know the Role You will be within the Fulfilment tech family, responsible for platform's effectiveness and reliability through optimizations across supply planning, dispatch strategy, pricing, driver experiences and efficiency. The team extracts data and experiment insights that directly help improve our models & develop technical products and programs, setting new benchmarks for excellence. Reporting to Senior Analytics Manager, you'll collaborate across departments (Product, Business, Engineering, Design, and Data Science) to transform data into dynamic solutions. Your insights will directly help develop groundbreaking products and programs, setting new benchmarks for excellence. This isn't just any role; it's a chance to affect millions of lives every day. You will work onsite at our office in Petaling Jaya.   The Critical Tasks You Will Perform You will transform requirements into concise data requirements, identify trends, spot anomalies, build insights through dashboards and presentations to create comprehensive views for decision-making. You will develop data pipelines and custom data science models to solve identified problems. You will create data-driven hypotheses and collaborate with product and engineering teams to design experiments that inform important product decisions. You will design data specifications for new products, ensuring accurate data collection. You will launch A/B and timeslice experiments, analyse results, and provide relevant recommendations. You will conduct targeted analysis for specific products and operations, to find new business/product opportunities, define critical business metrics, and track them rigorously. You will work with partners to scope problems and enhance internal processes through automation. You will build existing AI tools and capabilities to enhance overall productivity for the Analytics function   What Essential Skills You Will Need You have 2 or more years in data-related or quantitative fields You are fluent in SQL, Python, R, or other scripting/programming languages. Your comfort with very large datasets and complex Extract, Transform, and Load processes sets you apart. Statistical knowledge: You have hands-on experience running and analysing controlled experiments, turning data into relevant insights. You can help narrow down multiple options into the best approach, and take ownership of open-ended ambiguous business problems. Propose novel solutions that go beyond common practice You have skills in designing experiments, data visualisation and storytelling. You can create intuitive and impactful dashboards using PowerBI or Tableau. You can guide teams to advise senior partners.   Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours   What We Stand For At Grab We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

GrabHQI 74

Get to Know the Team The Integrity team is dedicated to safeguarding our users on Grab. We are building a centralized, unified Risk and Compliance technology platform using Grab's proven risk and compliance tech, GrabDefence. We use our datasets and advanced AI capabilities to address critical challenges, from ensuring safety and preventing fraud to achieving regulatory compliance. We are involved in the entire data lifecycle, including analyzing user behavior, identifying financial crime anomalies, and developing detection and prevention modules across user onboarding and transaction journeys. Get to Know the Role Reporting to the Senior Analytics Manager in the Integrity team, you will be a key analytics partner in operationalizing the Unified Risk Platform that manages risk across the Grab Ecosystem. You will conduct deep-dive analysis on user behaviors, product funnels, and transaction patterns to identify potential risks and new fraud typologies on our partner platforms. Your data-driven insights will directly guide the design of risk detection strategies, the optimization of shared AI/Machine Learning models, and the implementation of crucial risk controls to safeguard a diverse user base from multiple types of fraud and financial crime. This role is based onsite in our Petaling Jaya office. The Critical Tasks You Will Perform You will be the subject matter expert in using data to analyze fraud loss, business/product performance, and the effectiveness of risk controls across different Grab business verticals. You will lead the identification of new fraud and risk patterns, developing data-driven rules and strategies to address potential risks using advanced methods like Graph-Based Detection. You will conduct statistical analyses to ensure the accuracy and efficiency of detection systems, maintaining data and rule integrity. You will architect automated self-serve capabilities for stakeholders to monitor key risk metrics, attack patterns, and the efficiency of fraud/AML detection systems. You will collaborate with Grab business teams to support data extractions, audits, and compliance requirements, ensuring all necessary data is provided for assessments. You will conduct experiments to evaluate the effectiveness of risk controls and recommend improvements based on findings. What Essential Skills You Will Need At least 4 years of experience in data-related or quantitative fields. A Bachelor's Degree in disciplines such as Analytics, Statistics, Software, Mathematics, Economics, Computer Science, or Engineering. Proficiency in SQL, Presto, ETL, Power BI, Python, and Excel. Experience with the application of experimentation and statistical techniques (such as hypothesis testing, probability distributions, regression, decision trees). Intermediate understanding and early hands-on exposure towards Gen AI/LLM's including prompt engineering, query optimization, automated insight generation Proficiency in Feature Engineering (SQL, Spark) to build data inputs for models, with a clear focus on data utility and feature logic rather than data pipeline ownership. Desirable: Understanding of the risk management, fraud and compliance space (e.g. AML, eKYC) in digital ecosystems Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours What We Stand For At Grab We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

GrabHQI 83

Company Description About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Job Description Get to Know the Team The Integrity team is dedicated to safeguarding our users on Grab. We are building a centralized, unified Risk and Compliance technology platform using Grab's proven risk and compliance tech, GrabDefence. We use our datasets and advanced AI capabilities to address critical challenges, from ensuring safety and preventing fraud to achieving regulatory compliance. We are involved in the entire data lifecycle, including analyzing user behavior, identifying financial crime anomalies, and developing detection and prevention modules across user onboarding and transaction journeys. Get to Know the Role Reporting to the Senior Analytics Manager in the Integrity team, you will be a key analytics partner in operationalizing the Unified Risk Platform that manages risk across the Grab Ecosystem. You will conduct deep-dive analysis on user behaviors, product funnels, and transaction patterns to identify potential risks and new fraud typologies on our partner platforms. Your data-driven insights will directly guide the design of risk detection strategies, the optimization of shared AI/Machine Learning models, and the implementation of crucial risk controls to safeguard a diverse user base from multiple types of fraud and financial crime. This role is based onsite in our Petaling Jaya office. The Critical Tasks You Will Perform • You will be the subject matter expert in using data to analyze fraud loss, business/product performance, and the effectiveness of risk controls across different Grab business verticals. • You will lead the identification of new fraud and risk patterns, developing data-driven rules and strategies to address potential risks using advanced methods like Graph-Based Detection. • You will conduct statistical analyses to ensure the accuracy and efficiency of detection systems, maintaining data and rule integrity. • You will architect automated self-serve capabilities for stakeholders to monitor key risk metrics, attack patterns, and the efficiency of fraud/AML detection systems. • You will collaborate with Grab business teams to support data extractions, audits, and compliance requirements, ensuring all necessary data is provided for assessments. • You will conduct experiments to evaluate the effectiveness of risk controls and recommend improvements based on findings. Qualifications What Essential Skills You Will Need • At least 4 years of experience in data-related or quantitative fields. • A Bachelor's Degree in disciplines such as Analytics, Statistics, Software, Mathematics, Economics, Computer Science, or Engineering. • Proficiency in SQL, Presto, ETL, Power BI, Python, and Excel. • Experience with the application of experimentation and statistical techniques (such as hypothesis testing, probability distributions, regression, decision trees). • Intermediate understanding and early hands-on exposure towards Gen AI/LLM's including prompt engineering, query optimization, automated insight generation • Proficiency in Feature Engineering (SQL, Spark) to build data inputs for models, with a clear focus on data utility and feature logic rather than data pipeline ownership. • Desirable: Understanding of the risk management, fraud and compliance space (e.g. AML, eKYC) in digital ecosystems Additional Information Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: • We have your back with Term Life Insurance and comprehensive Medical Insurance. • With GrabFlex, create a benefits package that suits your needs and aspirations. • Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. • Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours What We Stand For At Grab We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

GrabHQI 74

  Get to Know the Team The GrabFood Analytics team is part of ACE Analytics, which covers GrabFood, GrabMart, GrabExpress and OmniCommerce. We are the product analytics partners to the GrabFood product organisation across six Southeast Asian markets. Each analyst owns one or two product problem spaces end-to-end. They define the metrics that matter, design and read the experiments behind every launch, and run the deep dives that decide what gets built next. We work AI-first: analysts build and share reusable AI workflows that take on the repetitive parts of the job, so our time goes to judgement and product thinking. This is a new seat, created to take on additional product problem spaces.   Get to Know the Role Reporting to the Senior Analytics Manager, you will be the analytics owner. You will also be the advisor for one to two GrabFood product problem spaces. These problem spaces may include, for example, ordering experience and conversion, merchant discovery and content, delivery reliability and demand shaping, or affordability and promotions. You will work directly with the product manager, designers, engineers and data scientists for that space, most of whom are based in Singapore, and with country teams across the region. This is a senior individual-contributor role. You set the metrics. You design an experiment and read it. You make the ship, iterate or stop recommendation and hold it when the data says so. You decide what to prioritise when several partners need you in the same week. This is a product analytics role, not a machine-learning role: your time goes to metrics, experiments, root-cause analysis and product decisions, not to model building. We base this role in Petaling Jaya and will require you to work onsite.   The Critical Tasks You Will Perform You will define the metrics for your problem space: the primary metric at the exact step a feature changes, the leading and lagging indicators around it, and the guardrails that catch the failure modes. You will design and analyse controlled experiments with your product manager: hypothesis, randomisation unit, success metric, sample size and duration, guardrails, and the checks that keep a result honest. You will turn results into a clear ship, iterate or stop recommendation. You will diagnose metric movements systematically. This will involve, locating the movement, decomposing it, cutting it by funnel step, segment, platform, and market. After that, ruling out tracking and data-quality causes. Finally, explaining it why. You will size opportunities and run proactive deep dives into consumer, merchant and driver-partner behaviour that shape the roadmap rather than report on it. You will oversee the data specifications and instrumentation for new features with engineering, so the data exists to measure what you planned to measure. You will build the dashboards and certified metrics that give the product team reliable self-serve visibility. You will build AI-assisted analytics workflows for yourself and the team, validated against raw data and business logic, and share what works. You will improve on experimentation and analytical rigour across the problem spaces you touch, and coach junior analysts as the team grows.   What Essential Skills You Will Need At least 4 years in analytics or quantitative roles, with at least 2 years of experience where you owned the metrics for a consumer product, growth, pricing, CRM, or marketing programme. Experience in data analytics is a bonus. It is especially valuable in industries such as food or grocery delivery and e-commerce marketplaces. It is also valuable in ride-hailing and super-apps, e-wallets and digital banking, travel, telco digital products, and consumer FinTech. Fluent SQL on large datasets, and proficient Python or R for analysis. Hands-on experience designing and analysing controlled experiments: A/B tests, holdouts, or well-designed quasi-experiments such as difference-in-differences or synthetic control where randomisation was not possible. You can explain why you chose the design, what could bias it, and how you read a result that is not clean. Sound statistics applied to decisions: hypothesis testing, confidence intervals, sample size and power, multiple comparisons, selection bias and mix shifts. You can explain these in plain language to a product manager, and you know when a method breaks. Precise metric framing: You can define the right metric for a change. This includes specifying its numerator, denominator, and the population it is measured on. Additionally, you can distinguish a feature-engagement metric from a conversion metric. Structured solutioning on ambiguous questions: You lay out the space before you commit to a hypothesis, and you can write the analysis plan before you open a notebook. Manage partner trade-offs: You set priorities across competing asks, say no with reasons, and keep quality on what you ship. You close your own knowledge gaps quickly and act on feedback. Clear communication: you make the finding and the decision clear to product leaders and engineers alike, in writing and live. You use AI tools in your supervised analytics workflow, validating output against raw data and business logic. At least a Bachelor's degree in Statistics, Economics, Mathematics, Engineering, Computer Science, Analytics or another quantitative field.   What Would Be Good to Have Experience in food delivery, marketplaces or super-apps across Southeast Asian markets. Experience with an experimentation platform, or having built experiment analysis tooling. Causal inference methods beyond A/B testing. Dashboarding in tools like Tableau, Superset or PowerBI; build data pipelines. Have built a reusable AI workflow, skill or agent that your team adopted. Coach analysts.   Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours   What We Stand For At Grab We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

GrabHQI 74

  Get to Know the Team The Grab Financial Services Analytics team supports the Financial Services product and business organisations, across Payments, Lending, Insurance, and Kios. As a Senior Data Scientist (Analytics), you will be part of the Lending tech family where we aim to be the best FinTech company in the region. Our team focuses on understanding user experiences and partners with Business, Product, Design, and Tech teams to achieve the right outcomes. We are necessary to product development, from understanding user journeys with UX designers, to developing hypotheses, through to post-rollout optimisation.   Get to Know the Role You will use data to understand user needs and be the de-facto Voice of the Customer (users, driver-partners, merchants, agents) across Lending's suite of products. You will use data to unveil insights to help scale our products. You will promote data-driven decision-making within GFin and partner with Product Managers, Business Owners, UX Designers, and Engineers to design analytical projects that inform the Product roadmap. You will provide expertise and produce data-driven hypotheses to solve important Product and Business problems, and guide our Financial Services strategies forward. You will report into the Lending Analytics Manager and work onsite at our office in Petaling Jaya, Malaysia.   The Critical Tasks You Will Perform You will partner with product, design, and engineering teams to obtain insights, design experiments, and guide important product decisions. You will support strategic plans with data insights, performing deep-dives into user behaviour, segmented views and product efficacy. You will provide tailored analysis for specific products and strategies, define critical business and product metrics, and make regular recommendations for continuous improvements. You will design, measure, and recommend A/B tests and multivariate experiments, including layout optimisation, UI/UX efficacy, algorithm effectiveness, and API performance. You will analyse clickstream and transactional data to uncover insights on user behaviour and guide product metrics. You will manage instrumentation for all feature releases within assigned tech families within GFin. You will develop self-serve solutions for partners that are scalable and automated to handle a product environment. You will guide plans involving Large Language Models or Generative Artificial Intelligence.   What Essential Skills You Will Need You have at least 4 years of experience in Analytics, Business Intelligence, or Data Science, in a Tech (FinTech or E-Commerce) company. You have a Bachelor's Degree in Statistics, Analytics, Economics, Mathematics, Engineering, or related fields. You are proficient in writing advanced SQL queries and querying large relational databases. You have hands-on experience with data analysis and programming tools such as Python. You are skilled in data visualisation platforms like PowerBI or D3.js to present findings. You have experience designing, running, and analysing A/B tests and product experiments, with knowledge of hypothesis testing and the basic principles of Design of Experiments (DoE). Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours What We Stand For At Grab We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

GrabHQI 74

  The Role As our Lead Specialist for Data Scientist (Analytics), you will be the strategic voice behind our product development, turning complex data into relevant experiments that shape the bank's future. This isn't just an analytics role; it's an opportunity to lead the data lifecycle, pioneer Generative AI programs, and directly influence how we build products at GXBank.     What You'll Do: Partner with product, design, and engineering teams to obtain insights, design experiments, and lead important product decisions. Support strategic plans with data insights, performing deep-dives into user behavior, segmented views and product efficacy. Provide tailored analysis for specific products and strategies, define critical business and product metrics, and make regular recommendations for continuous improvements. Design, measure, and recommend A/B tests and multivariate experiments, including layout optimisation, UI/UX efficacy, algorithm effectiveness, and API performance. Analyse clickstream and transactional data to uncover insights on user behaviour and guide product metrics. You will manage instrumentation for all feature releases within assigned tech families within the bank. Develop self-serve solutions for partners that are scalable and automated to handle a product environment. Guide plans involving Large Language Models or Generative Artificial Intelligence   Who We Are Looking For: Bachelor's Degree in Statistics, Analytics, Economics, Mathematics, Engineering, or related fields. Minimum 5 years of experience in Analytics, Business Intelligence, or Data Science, preferably in a Bank or Tech (FinTech or E-Commerce) company. Proficient in writing advanced SQL queries, Python and querying large relational databases. Skilled in data visualisation platforms like Tableau or HTML to present findings. Experience translating data insights into relevant recommendations for non-technical and senior team members. Experience designing A/B tests and product experiments, with knowledge of hypothesis testing and the basic principles of Design of Experiments (DoE). Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours   What We Stand For At Grab We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

MedtronicHQI 83

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Sales Representative II is responsible for promoting and selling Medtronic products and services within an assigned geographic territory or specific customer accounts. This role focuses on developing strong customer relationships, identifying new business opportunities, and executing sales strategies to meet or exceed sales targets. The position requires collaboration with internal teams and healthcare stakeholders to ensure customers maximize the value of Medtronic solutions. Responsibilities may include the following and other duties may be assigned. • Promotes and sells Medtronic's products and services within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets. • Responsible for developing, building, and strengthening long-term relationships with stakeholders including distributors and healthcare professionals. • Responsible for pursuing leads, assessing needs and providing product services to maximize the benefits derived from Medtronic's products and/or services. • Promotes and establishes education of the company's products and/or services. • Conducts market research including customers and competitors activities. • Implements market development plans/strategies and changes as needed. • Communicates customer feedback on new products and/or modifications to existing products or applications to internal stakeholders including R&D, Operations and Marketing. Required Knowledge and Experience: • Bachelor’s Degree with 2+ years of sales experience • Proven ability to build strong relationships with customers and stakeholders • Strong communication, negotiation, and presentation skills • Ability to manage multiple accounts and prioritize competing responsibilities • Experience conducting product demonstrations or clinical education • Understanding of sales strategy development and territory management • Ability to analyze market trends and competitor activity • Frequent travel within assigned territory • Regular interaction with healthcare professionals and clinical environments • Combination of field-based sales activity and administrative work Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. ‌ ‌ Recruitment Fraud Alert We are aware of phishing scams targeting job seekers. Please keep the following in mind: Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com . Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. ‌

GrabHQI 74

Get to Know the Team Grab's SWAT/Cloud Infrastructure teams make cloud resources safer and easier for engineering teams to use. We build internal services for provisioning, access, connectivity and service lifecycle management, replacing manual processes with reliable self-service workflows. We also apply AI-assisted approaches where they can improve infrastructure operations without compromising security or human oversight. Get to Know the Role We're looking for a Senior Software Engineer to help build the services and automation behind Grab's cloud infrastructure platform. You'll lead the technical design of secure, reliable self-service workflows for cloud-resource access, connectivity and lifecycle management, while remaining hands-on with implementation and production operations. You'll work across engineering teams, guide design and code reviews, and help develop AI-assisted infrastructure tools with clear permission boundaries and verification. This is a fully onsite role at our office in Petaling Jaya and will report to the Engineering Manager The Critical Tasks You Will Perform You will lead the design and development of backend services and APIs used by engineering teams across Grab. You will automate resource provisioning, configuration and decommissioning with least-privilege access, auditability and safe handling of retries or duplicate requests. You will build reusable components for AI-assisted workflows, including context retrieval, tool integration, permission checks and evaluation. You will assess AI models and providers for suitability, reliability, latency, cost and safety while keeping integrations portable. You will define tests, observability, deployment and rollback practices for the services you own. You will participate in Cloud Infrastructure on-call duties, investigate incidents and drive corrective actions. You will lead technical discussions and code reviews, mentor engineers and improve engineering standards. What Essential Skills You Will Need 4+ years of professional software engineering experience, including designing and operating production backend services in Go, Python or a comparable language. Strong API design and failure-handling skills, with the ability to make and explain technical trade-offs. Hands-on experience with AWS or Azure, Terraform or similar infrastructure-as-code tools, identity and access management, and cloud networking. Experience with automated testing, Git, CI/CD, Docker, production deployments and rollback. Experience building or integrating AI-assisted engineering workflows, including context management, tools, safeguards and evaluation. Ability to compare AI models, verify outputs and design appropriate fallbacks for production workflows. Experience debugging production systems with logs, metrics and alerts, and guiding other engineers through reviews and delivery. Preferred: Experience building self-service infrastructure platforms used by multiple engineering teams. Preferred: Experience operating containerised services on Kubernetes. Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours What We Stand For At Grab We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

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Company Description About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy. Habits build excellence. We harness the power of Technology and AI to deliver the mission of driving Southeast Asia forward. This mission is about economically empowering everyone, with heart, hunger, honour, and humility. Job Description Get to Know the Team Procurement Governance & Intelligence (G&I) is Grab's internal standard-setter and intelligence layer for procurement. We are accountable to the policies, processes, and platforms that make procurement decisions faster, smarter, and defensible across all markets we operate in. We don't just write rules. We design systems that make doing Right Thing the easy : advocating governance into procurement workflows, risk signals into commercial decisions, and ESG requirements into supplier lifecycle. This is so that compliance is a by-product of good process and infrastructure, not a separate manual policing effort. We are in a period of active reinvention. We rebuild frameworks with AI-augmented tooling. We also rethink how governance data becomes predictive procurement intelligence. We improve on what "good" would be across Source-to-Contract, Third-Party Risk, and Supplier Performance Governance. Get to Know the Role • Procurement G&I Manager establishes the architecture of Grab's procurement governance and risk framework and puts it in practice • You will translate procurement strategy into policies, play-book guides, and system rules that Category & Commercial teams and Business Partners can actually use. • You will be accountable to Grab's supplier risk and ESG agenda end-to-end: from segmentation models to contract clauses to monitoring workflows. You will be deputy to the Head of Procurement G&I, helping shape the team's direction and agenda. You will report to the Head of Procurement G&I and will be base onsite, with regional scope across all Grab entities. The Critical Tasks You Will Perform • You see procurement differently to most people in it. You understand the multi faceted value the function can unlock, and you are impatient with the legacy practices that get in the way of that. Not cynical. Impatient. There is a difference. • You have an independent view on where AI is taking procurement as a profession and a function. You have thought about what governance will be when sourcing starts running at machine speed, what oversight means, what new risks emerge, where human judgment matters most. You are already working with AI tools and foraying on, or seriously researching procurement agentic builds. You are past the level 1 AI exploring phase. • You think thoroughly and communicate well. You can take a complex risk framework, turn it into a workflow in procurement systems, and explain the same thing to a business partners - simple but clear. When you write, you write for the persona reading it, not for the audit trail. • You have the hunger to build. Not just manage something that already exists. You are the kind of person who, when handed a legacy process, immediately starts sketching what a better version would look like. You do not need ten years of experience for this role. You need curiosity (intellectual), the courage to challenge the status quo, and the imagination to design what an AI-native procurement function could look like in practice. It's nascent and you want to shape it. • You are a solution seeker and first-principles driven. You do not simply ask, "What is the policy?" You ask, "What risk are we trying to control, what decision are we trying to improve, and what is the simplest workable design?" You will work with IT, Risk Domains, Audit, Procurement Category Leaders, PTP COE, and SSC to turn that thinking into practical governance, workflows, and controls. Qualifications What Essential Skills You Will Need Must-haves: • 8–10 years in procurement, sourcing, risk, or commercial operations - with real operational, not theoretical, depth in governance, Sourcing, Contracting, Supplier Relationship and Third-Party Risk Management (TPRM) • TPRM knowledge that goes beyond a checklist: risk segmentation, due diligence, ESG integration as a design problem • Comfortable with spend data: can interrogate it, find patterns, build a story from it, and spot when it is wrong • You have written policies or frameworks that yield tangible, measurable impact or outcomes • You communicate to change minds, not just share information or document for audit trail   What sets the right candidate apart: • Using AI in your work today, with a clear view of where it fails, not just where it helps • Experience designing S2C processes, reimagining processes for better impact, implementing systems or running a procurement transformation and change management • Worked with Oracle Procurement, a CLM platform, Intake Orchestrator, or TPRM tooling - co-design experience matters more than knowing the interface • Procurement background is relevant, but only if your instinct is to challenge and smartly improve/reinvent how things work, not to defend the way they have always been done Additional Information Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: • We have your back with Term Life Insurance and comprehensive Medical Insurance. • With GrabFlex, create a benefits package that suits your needs and aspirations. • Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. • Our FlexWork arrangements, such as notable hours, make balancing personal commitments and life's demands easier. What We Stand For At Grab We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

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Get to Know the Team Procurement Governance & Intelligence (G&I) is Grab's internal standard-setter and intelligence layer for procurement. We are accountable to the policies, processes, and platforms that make procurement decisions faster, smarter, and defensible across all markets we operate in. We don't just write rules. We design systems that make doing Right Thing the easy : advocating governance into procurement workflows, risk signals into commercial decisions, and ESG requirements into supplier lifecycle. This is so that compliance is a by-product of good process and infrastructure, not a separate manual policing effort. We are in a period of active reinvention. We rebuild frameworks with AI-augmented tooling. We also rethink how governance data becomes predictive procurement intelligence. We improve on what "good" would be across Source-to-Contract, Third-Party Risk, and Supplier Performance Governance. Get to Know the Role Procurement G&I Manager establishes the architecture of Grab's procurement governance and risk framework and puts it in practice You will translate procurement strategy into policies, play-book guides, and system rules that Category & Commercial teams and Business Partners can actually use. You will be accountable to Grab's supplier risk and ESG agenda end-to-end: from segmentation models to contract clauses to monitoring workflows. You will be deputy to the Head of Procurement G&I, helping shape the team's direction and agenda. You will report to the Head of Procurement G&I and will be base onsite, with regional scope across all Grab entities. The Critical Tasks You Will Perform You see procurement differently to most people in it. You understand the multi faceted value the function can unlock, and you are impatient with the legacy practices that get in the way of that. Not cynical. Impatient. There is a difference. You have an independent view on where AI is taking procurement as a profession and a function. You have thought about what governance will be when sourcing starts running at machine speed, what oversight means, what new risks emerge, where human judgment matters most. You are already working with AI tools and foraying on, or seriously researching procurement agentic builds. You are past the level 1 AI exploring phase. You think thoroughly and communicate well. You can take a complex risk framework, turn it into a workflow in procurement systems, and explain the same thing to a business partners - simple but clear. When you write, you write for the persona reading it, not for the audit trail. You have the hunger to build. Not just manage something that already exists. You are the kind of person who, when handed a legacy process, immediately starts sketching what a better version would look like. You do not need ten years of experience for this role. You need curiosity (intellectual), the courage to challenge the status quo, and the imagination to design what an AI-native procurement function could look like in practice. It's nascent and you want to shape it. You are a solution seeker and first-principles driven. You do not simply ask, "What is the policy?" You ask, "What risk are we trying to control, what decision are we trying to improve, and what is the simplest workable design?" You will work with IT, Risk Domains, Audit, Procurement Category Leaders, PTP COE, and SSC to turn that thinking into practical governance, workflows, and controls. What Essential Skills You Will Need Must-haves: 8–10 years in procurement, sourcing, risk, or commercial operations - with real operational, not theoretical, depth in governance, Sourcing, Contracting, Supplier Relationship and Third-Party Risk Management (TPRM) TPRM knowledge that goes beyond a checklist: risk segmentation, due diligence, ESG integration as a design problem Comfortable with spend data: can interrogate it, find patterns, build a story from it, and spot when it is wrong You have written policies or frameworks that yield tangible, measurable impact or outcomes You communicate to change minds, not just share information or document for audit trail   What sets the right candidate apart: Using AI in your work today, with a clear view of where it fails, not just where it helps Experience designing S2C processes, reimagining processes for better impact, implementing systems or running a procurement transformation and change management Worked with Oracle Procurement, a CLM platform, Intake Orchestrator, or TPRM tooling - co-design experience matters more than knowing the interface Procurement background is relevant, but only if your instinct is to challenge and smartly improve/reinvent how things work, not to defend the way they have always been done Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. Our FlexWork arrangements, such as notable hours, make balancing personal commitments and life's demands easier. What We Stand For At Grab We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.