Phu Quoc Jobs

AccorHotelHQI 83

Company Description Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. Job Description We're looking for an experienced Chef de Partie – Butcher to join our culinary team in Phu Quoc, Vietnam. In this specialized role, you will oversee all meat preparation and butchery operations, ensuring the highest standards of quality, safety, and efficiency. You will work collaboratively with our kitchen leadership to deliver exceptional culinary experiences while maintaining strict food safety protocols and cost management objectives. • Execute precise meat cutting, fabrication, and portioning techniques according to established culinary standards and menu specifications • Maintain comprehensive knowledge of meat quality, grading systems, and sourcing practices to ensure optimal ingredient selection • Manage inventory of meat products, including receiving, storage, and rotation procedures in compliance with food safety regulations • Supervise and train junior butchery staff, providing guidance on proper techniques, safety protocols, and performance expectations • Maintain and sharpen all butchery equipment and tools, ensuring they meet safety and operational standards • Collaborate with executive chefs and sous chefs to develop menu items and customize meat preparations for special events or dietary requirements • Monitor and control food costs through efficient utilization of meat products and waste minimization strategies • Ensure all work areas maintain the highest standards of cleanliness and organization • Conduct regular quality checks on meat products and communicate any concerns to management • Maintain detailed records of inventory, usage, and supplier information Qualifications • Minimum 5 years of professional butchery experience in a high-volume or fine dining culinary environment • Advanced proficiency in meat cutting, fabrication, and preparation techniques • Comprehensive knowledge of meat types, grades, quality indicators, and culinary applications • Strong understanding of food safety, sanitation, and hygiene standards (HACCP certification preferred) • Proven experience in inventory management and cost control • Demonstrated leadership and team training capabilities • Excellent knife skills and proficiency with butchery equipment • Ability to work efficiently in a fast-paced kitchen environment while maintaining attention to detail • Strong organizational and time management skills • Knowledge of international meat preparations and culinary traditions (preferred) • Experience in supplier relationship management and menu development input (preferred) • Ability to communicate effectively with kitchen staff and management • Physical capability to perform repetitive cutting motions and lift heavy items regularly Additional Information • The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. • The ability to challenge the norm and work in an environment that is both creative and rewarding. • Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. • A competitive package and plenty of development opportunities.

AccorHotelHQI 83

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description • Position Summary: Rixos Phu Quoc is seeking friendly and professional Airport Welcoming & Farewell Hostesses to represent the resort at the airport, ensuring a warm welcome and smooth farewell experience for guests. • Key Responsibilities: • Welcome & Farewell: Greet arriving and departing guests warmly and professionally. • Assistance: Assist guests with directions, check-in coordination and basic inquiries. • Coordination: Coordinate with transport and Front Office teams for guest flow • Airport Presence: Ensure a visible, well-presented presence at airport touchpoints. Qualifications Sustainability: Commit to and maintain sustainable practices by enhancing resource efficiency, minimizing waste, and promoting eco-friendly, social, and ethical initiatives. Align with the hotel's broader ESG (Environmental, Social, and Governance) and CSR (Corporate Social Responsibility) objectives to drive positive impact across all pillars of sustainability. Compliance and Standards: Ensure full compliance with local legal requirements, international standards, health and safety regulations, company policies, ISO standards, and industry best practices. Continuously review and update operational processes to ensure alignment with evolving legal and regulatory requirements. Food Safety & Hygiene: Ensure full compliance with food safety and hygiene regulations by overseeing proper purchasing, storage, handling, maintenance, communication, and preparation practices across all departments. Skills: • High School diploma or equivalent. • Previous customer service experience preferred. • Strong communication and interpersonal skills. • Positive demeanor and polished appearance. •  Working Conditions:   Full-time position   • Rotational shifts including evenings, weekends, and holidays Additional Information Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

AccorHotelHQI 83

Company Description Located on the pristine shores of Phu Quoc Island, Rixos Phu Quoc is a luxury beachfront resort that brings the renowned Rixos all-inclusive hospitality experience to one of Vietnam’s most beautiful destinations. Combining world-class service, refined design, and vibrant lifestyle experiences, the resort offers guests an exceptional escape with premium accommodations, diverse culinary concepts, wellness facilities, and immersive entertainment. As part of the globally recognized Rixos Hotels & Resorts , our team is dedicated to delivering outstanding guest experiences while fostering a dynamic and inspiring work environment. At Rixos Phu Quoc, we value passion, professionalism, and collaboration, empowering our colleagues to grow and thrive in a culture built on excellence in hospitality. Job Description Position Summary Rixos Phu Quoc Viet Nam is seeking a detail-oriented and service-focused Mini Bar Attendant to support Room Service operations by ensuring minibar amenities are accurately replenished, well-presented, and compliant with brand standards. Reporting to the Room Service Supervisor / Manager, this role contributes to guest satisfaction through efficiency, discretion, and adherence to Rixos luxury service standards. Key Responsibilities Mini Bar Operations • Replenish, check, and clear minibar items in guest rooms according to established procedures. • Ensure no expired items are placed in guest rooms and all products meet quality standards. • Prepare mise-en-place to support 24-hour service requirements. • Conduct proper shift handovers and maintain accurate occupancy-related documentation. Guest Service & Communication • Maintain a professional, friendly, and discreet relationship with in-house guests. • Respond to guest inquiries related to minibar and Room Service offerings. • Handle guest concerns according to guidelines or escalate to the Room Service Manager when required. • Answer Room Service telephones when assigned. Standards, Hygiene & Compliance • Ensure full compliance with HACCP standards, food safety regulations, and hotel policies. • Adhere to Rixos ISO Integrated Management Systems (ISO 9001, 14001, 22000, 10002). • Report cleanliness, hygiene, or maintenance issues immediately to supervisors. • Follow all health, safety, and security procedures, including entering guest rooms. Teamwork & Professional Conduct • Work closely with Room Service, Guest Relations, Front Office, and other service departments. • Attend departmental briefings, trainings, and contribute to open team communication. • Maintain high standards of personal appearance, grooming, and professionalism at all times. • Support other hotel departments when operational needs require. Qualifications • Diploma or certification in Hospitality or related field preferred. • Fresh graduates or candidates with up to 1 year of experience in a 4–5 star hotel or resort are welcome. • Basic knowledge of Room Service operations and minibar procedures is an advantage. Core Competencies & Values • Strong sense of responsibility, integrity, and confidentiality. • Guest-oriented mindset with attention to detail. • Ability to work independently and as part of a team. • Flexible, reliable, and willing to support operational needs. • Commitment to Rixos brand values, policies, and service excellence. Additional Information What We’re Looking For • A proactive leader with strong integrity and professionalism • Someone who thrives in a fast-paced hospitality environment • A team player who values collaboration and guest satisfaction • A professional committed to continuous improvement and service excellence Benefits: • Competitive salary and performance-based incentives • Accommodation and meals provided • Opportunities for professional growth within the Rixos and Accor network • Access to world-class resort amenities Rixos Phu Quoc is committed to diversity and inclusion and welcomes applications from all qualified candidates.

AccorHotelHQI 83

Company Description Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. Job Description We are seeking an experienced and professional Speciality Waiter/ess to join our esteemed restaurant team in the beautiful island of Phu Quoc, Vietnam. As a Speciality Waiter/ess, you will play a crucial role in ensuring exceptional dining experiences for our guests whilst leading and mentoring our service team. • Oversee and coordinate the daily operations of the restaurant's dining area • Lead, train, and motivate the waiting staff to maintain high service standards • Greet and seat guests, ensuring a warm and professional welcome • Manage reservations and handle special requests or dietary requirements • Provide detailed menu information, including daily specials and wine recommendations • Resolve guest complaints promptly and professionally • Ensure compliance with food safety regulations and hygiene standards • Assist in inventory management and stock control • Collaborate with the kitchen team to ensure smooth service flow • Maintain a clean and organised dining area at all times Qualifications • Minimum 3-5 years of experience in fine dining or luxury hospitality • Previous experience in a supervisory role within food service • Excellent customer service skills with a strong focus on guest satisfaction • Demonstrated leadership abilities and team management skills • Proficiency in restaurant management software • Fluent in English; additional languages are advantageous • Exceptional communication and interpersonal skills • Ability to work under pressure and multitask effectively • High school diploma or equivalent (required) • Hospitality management degree or relevant certification (preferred) • Valid food safety certification • In-depth knowledge of food and beverage pairing • Thorough understanding of fine dining etiquette and service standards • Familiarity with Vietnamese cuisine and culture (preferred) • Willingness to work in Phu Quoc, Vietnam Additional Information What awaits you... • The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. • The ability to challenge the norm and work in an environment that is both creative and rewarding. • Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. • A competitive package and plenty of development opportunities.

AccorHotelHQI 81

Company Description Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. Job Description We are seeking a friendly and professional Waiter/ess to join our restaurant team in the beautiful island of Phu Quoc, Vietnam. As a Waiter/ess, you will play a crucial role in ensuring exceptional dining experiences for our guests whilst providing attentive and efficient service. • Greet and seat guests, ensuring a warm and professional welcome • Take food and beverage orders accurately and efficiently • Provide detailed menu information, including daily specials and beverage recommendations • Serve food and drinks in a timely and courteous manner • Maintain a clean and organised dining area at all times • Process payments and handle cash and card transactions accurately • Collaborate with kitchen staff to ensure smooth service flow • Respond promptly to guest inquiries and resolve any issues professionally • Adhere to food safety regulations and hygiene standards • Assist in setting up and closing down the restaurant Qualifications • Previous experience as a waiter/ess in a high volume luxury hotel or resort environment  • Excellent customer service skills with a strong focus on guest satisfaction • Strong communication and interpersonal skills • Ability to work under pressure and multitask effectively • Good knowledge of food and beverage service techniques • Basic maths skills for handling bills and payments • Physical stamina to stand for long periods and carry trays • Ability to memorise menu items and daily specials • Fluency in English; additional languages are advantageous • Familiarity with Vietnamese cuisine and culture (preferred) • Flexibility to work various shifts, including evenings and weekends • Willingness to work in Phu Quoc, Vietnam Additional Information What awaits you... • The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. • The ability to challenge the norm and work in an environment that is both creative and rewarding. • Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. • A competitive package and plenty of development opportunities.

AccorHotelHQI 81

Company Description Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. Job Description We are seeking an enthusiastic and experienced Outlet Supervisor to join our team in the beautiful island of Phu Quoc, Vietnam. As an Outlet Supervisor, you will play a crucial role in ensuring the smooth operation of our food and beverage outlets whilst delivering exceptional guest experiences. • Lead and supervise the outlet team, ensuring adherence to service standards and company policies • Oversee daily operations, including staff scheduling, inventory management, and quality control • Handle guest enquiries and concerns, offering professional, friendly, and engaging service • Implement and maintain outlet policies, procedures, and service standards • Ensure compliance with all safety and sanitation policies when handling food and beverages • Motivate and mentor team members to achieve excellence in guest service • Monitor and analyse outlet performance, identifying areas for improvement and implementing solutions • Collaborate with other departments to enhance overall guest satisfaction • Assist in organising and executing special events and promotions • Conduct regular team meetings and training sessions to improve service quality and efficiency Qualifications • Graduate degree in Hospitality Management or a related field • Minimum of two years' relevant experience in a luxury hotel or high-end restaurant setting • Proven track record of exceptional customer service and leadership skills • Strong working knowledge of restaurant operations and food and beverage standards • Proficiency in Micros and MS Office applications • Excellent communication and interpersonal skills, with the ability to engage effectively with guests and team members • Demonstrated ability to work in a fast-paced, dynamic environment • Strong organisational and time management skills • Ability to motivate and lead a diverse team to achieve common goals • Knowledge of relevant food and beverage regulations and health and safety standards • Flexibility to work varying shifts, including weekends and holidays • Fluency in English; knowledge of Vietnamese or other languages is advantageous Additional Information What awaits you... • The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. • The ability to challenge the norm and work in an environment that is both creative and rewarding. • Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. • A competitive package and plenty of development opportunities.

AccorHotelHQI 81

Company Description Located on the pristine shores of Phu Quoc Island, Rixos Phu Quoc is a luxury beachfront resort that brings the renowned Rixos all-inclusive hospitality experience to one of Vietnam’s most beautiful destinations. Combining world-class service, refined design, and vibrant lifestyle experiences, the resort offers guests an exceptional escape with premium accommodations, diverse culinary concepts, wellness facilities, and immersive entertainment. As part of the globally recognized Rixos Hotels & Resorts , our team is dedicated to delivering outstanding guest experiences while fostering a dynamic and inspiring work environment. At Rixos Phu Quoc, we value passion, professionalism, and collaboration, empowering our colleagues to grow and thrive in a culture built on excellence in hospitality. Job Description Position Summary Rixos Phu Quoc Viet Nam is seeking a dedicated and hands-on Stewarding Team Leader to support the day-to-day operations of the Stewarding Department. Reporting to the Chief Steward, this role ensures the highest standards of cleanliness, hygiene, safety, and operational efficiency across all kitchen and F&B back-of-house areas, while fostering a positive and professional working environment. Key Responsibilities Stewarding Operations • Supervise daily stewarding operations to ensure all kitchen and service areas are kept clean, organized, and hygienic at all times. • Ensure proper cleaning, washing, and storage of dishes, glassware, utensils, pots, pans, and kitchen equipment in accordance with established standards. • Oversee garbage disposal procedures and ensure waste areas are maintained according to hygiene and environmental standards. • Ensure opening and closing procedures for stewarding areas are strictly followed. Equipment & Inventory Control • Ensure proper handling and care of all operating and kitchen equipment to minimize breakage and loss. • Assist in conducting monthly, quarterly, bi-annual, and annual inventories of operating equipment. • Monitor usage of cleaning chemicals and supplies to reduce wastage and spoilage. • Maintain full knowledge of dishwashing machines, cleaning procedures, and chemical usage. Hygiene, Safety & Compliance • Ensure full compliance with HACCP standards, food safety regulations, and local legislation. • Work closely with the Hygiene Officer to implement and monitor hygiene and sanitation procedures. • Adhere to Rixos ISO Integrated Management Systems, including Quality, Environment, Health & Safety, Food Safety, and Guest Complaint Management (ISO 9001, 14001, 22000, 10002). • Ensure all stewarding team members follow hygiene, safety, and appearance standards at all times. Team Leadership & Training • Supervise and guide stewarding team members during shifts, providing on-the-job coaching and support. • Ensure team members are properly trained and follow established SOPs and operational standards. • Attend and actively participate in departmental and hotel training sessions and meetings. • Maintain good working relationships with kitchen, F&B, housekeeping, and other hotel departments. Service & Guest Support • Provide courteous, professional, and flexible service in support of all F&B operations. • Report guest complaints or operational issues promptly to supervisors and ensure proper follow-up. • Remain flexible to rotate within F&B or other departments when required by operational needs. General Duties • Ensure punctual attendance, correct uniform, name tag, and high standards of personal hygiene. • Comply with hotel policies, employee handbook, and procedures related to Fire, Health & Safety. • Undertake any reasonable tasks or additional duties as assigned by the Chief Steward or Stewarding Management. • Be flexible to support redeployment or extended duties during peak business periods. Qualifications • Previous experience in stewarding or back-of-house operations within hotels or resorts preferred. • Prior supervisory or team leader experience is an advantage. • Good understanding of hygiene, cleaning procedures, and safe use of chemicals. • Knowledge of HACCP and food safety standards is preferred. Core Competencies & Values • Strong sense of responsibility, reliability, and teamwork. • Professional attitude with attention to detail and cleanliness. • Ability to work independently and under pressure. • Commitment to Rixos brand values, quality standards, and continuous improvement. Additional Information What We’re Looking For • A proactive leader with strong integrity and professionalism • Someone who thrives in a fast-paced hospitality environment • A team player who values collaboration and guest satisfaction • A professional committed to continuous improvement and service excellence Benefits: • Competitive salary and performance-based incentives • Accommodation and meals provided • Opportunities for professional growth within the Rixos and Accor network • Access to world-class resort amenities Rixos Phu Quoc is committed to diversity and inclusion and welcomes applications from all qualified candidates.

AccorHotelHQI 81

Company Description Located on the pristine shores of Phu Quoc Island, Rixos Phu Quoc is a luxury beachfront resort that brings the renowned Rixos all-inclusive hospitality experience to one of Vietnam’s most beautiful destinations. Combining world-class service, refined design, and vibrant lifestyle experiences, the resort offers guests an exceptional escape with premium accommodations, diverse culinary concepts, wellness facilities, and immersive entertainment. As part of the globally recognized Rixos Hotels & Resorts , our team is dedicated to delivering outstanding guest experiences while fostering a dynamic and inspiring work environment. At Rixos Phu Quoc, we value passion, professionalism, and collaboration, empowering our colleagues to grow and thrive in a culture built on excellence in hospitality. Job Description We are seeking a talented and dedicated Demi Chef de Partie to join our culinary team in the beautiful tropical island of Phu Quoc, Vietnam. As a key member of our kitchen staff, you will play a crucial role in maintaining our high standards of food quality and contributing to our guests' exceptional dining experiences. • Prepare and cook a variety of dishes, ensuring consistency and quality in taste and presentation • Assist the Chef de Partie in managing your assigned kitchen section • Maintain cleanliness and organisation of the work area, adhering to food safety and hygiene standards • Collaborate with team members to ensure smooth kitchen operations and timely food delivery • Contribute to menu planning and recipe development, incorporating innovative ideas whilst preserving traditional flavours • Train and mentor junior kitchen staff in cooking techniques and recipes • Manage inventory and stock levels for your assigned section • Assist in food cost control and minimising waste • Ensure compliance with all relevant health and safety regulations • Adapt to the unique challenges and opportunities of working in a tropical island resort environment Qualifications • Culinary school diploma or equivalent qualification • Minimum 2-3 years of experience as a Demi Chef de Partie or in a similar role, preferably in high-volume restaurants or resorts • Strong knowledge of various cuisines and cooking techniques, with a particular interest in Vietnamese cuisine • Proficiency in using various kitchen equipment and tools • Thorough understanding of food safety and hygiene practices, with current food safety certification • Excellent time management and multitasking abilities • Demonstrated ability to work effectively in a fast-paced, team-oriented environment • Strong communication skills in English; knowledge of Vietnamese or other languages is a plus • Creativity and passion for developing new recipes whilst maintaining traditional flavours • Flexibility to work varying shifts, including weekends and holidays • Physical stamina to stand for extended periods and lift heavy objects when necessary • Adaptability to work in a tropical island setting and resort environment Additional Information What We’re Looking For • A proactive leader with strong integrity and professionalism • Someone who thrives in a fast-paced hospitality environment • A team player who values collaboration and guest satisfaction • A professional committed to continuous improvement and service excellence

AccorHotelHQI 83

Company Description Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. Job Description We are seeking an enthusiastic and customer-focused Guest Relations Agent to join our team in the beautiful island of Phu Quoc, Vietnam. As a Guest Relations Agent, you will be the primary point of contact for our esteemed guests, ensuring their stay is nothing short of exceptional. • Welcome and assist guests upon arrival, providing a warm and professional check-in experience • Serve as the main point of contact for VIP guests, ensuring all departments are briefed on their specific requirements • Manage the Guest Relations Desk in the hotel lobby, addressing inquiries and requests promptly • Coordinate with various departments to ensure guest rooms, especially VIP accommodations, meet the highest quality standards • Anticipate and fulfil guest needs, consistently exceeding expectations • Handle guest complaints and concerns with empathy and professionalism, seeking timely resolutions • Maintain up-to-date knowledge of hotel services, amenities, and local attractions • Coordinate special requests and arrange personalised experiences for guests • Ensure compliance with all hotel service standards and procedures • Participate in departmental meetings and contribute ideas for service improvement • Promote hotel services and upsell when appropriate • Maintain accurate guest records and preferences in the hotel's property management system Qualifications • Proven experience in guest relations within the hospitality, leisure, or entertainment sectors • Excellent command of English; knowledge of additional languages is advantageous • Strong interpersonal and communication skills, with the ability to build rapport with guests from diverse backgrounds • Demonstrated ability to handle challenging situations and resolve conflicts effectively • Exceptional personal presentation and a professional demeanour • Strong attention to detail and ability to multitask in a fast-paced environment • Computer literacy, including proficiency in property management systems (PMS) and Microsoft Office programmes • Passion for delivering outstanding guest experiences and exceeding service expectations • Ability to work collaboratively in a team environment • Flexibility to work various shifts, including weekends and holidays • Knowledge of Vietnamese culture and customs, with an understanding of local attractions and services in Phu Quoc • Calm and composed demeanour, even under pressure • Willingness to continuously learn and adapt to new challenges • Ability to anticipate guest needs and take proactive measures to ensure guest satisfaction Additional Information What awaits you... • The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. • The ability to challenge the norm and work in an environment that is both creative and rewarding. • Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. • A competitive package and plenty of development opportunities.

AccorHotelHQI 81

Company Description Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. Job Description We are seeking a talented and dedicated Demi Chef de Partie to join our culinary team in the beautiful tropical island of Phu Quoc, Vietnam. As a key member of our kitchen staff, you will play a crucial role in maintaining our high standards of food quality and contributing to our guests' exceptional dining experiences. • Prepare and cook a variety of dishes, ensuring consistency and quality in taste and presentation • Assist the Chef de Partie in managing your assigned kitchen section • Maintain cleanliness and organisation of the work area, adhering to food safety and hygiene standards • Collaborate with team members to ensure smooth kitchen operations and timely food delivery • Contribute to menu planning and recipe development, incorporating innovative ideas whilst preserving traditional flavours • Train and mentor junior kitchen staff in cooking techniques and recipes • Manage inventory and stock levels for your assigned section • Assist in food cost control and minimising waste • Ensure compliance with all relevant health and safety regulations • Adapt to the unique challenges and opportunities of working in a tropical island resort environment Qualifications • Culinary school diploma or equivalent qualification • Minimum 2-3 years of experience as a Demi Chef de Partie or in a similar role, preferably in high-volume restaurants or resorts • Strong knowledge of various cuisines and cooking techniques, with a particular interest in Vietnamese cuisine • Proficiency in using various kitchen equipment and tools • Thorough understanding of food safety and hygiene practices, with current food safety certification • Excellent time management and multitasking abilities • Demonstrated ability to work effectively in a fast-paced, team-oriented environment • Strong communication skills in English; knowledge of Vietnamese or other languages is a plus • Creativity and passion for developing new recipes whilst maintaining traditional flavours • Flexibility to work varying shifts, including weekends and holidays • Physical stamina to stand for extended periods and lift heavy objects when necessary • Adaptability to work in a tropical island setting and resort environment Additional Information What awaits you... • The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. • The ability to challenge the norm and work in an environment that is both creative and rewarding. • Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. • A competitive package and plenty of development opportunities.

AccorHotelHQI 83

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description POSITION SUMMARY Under the general direction of the Laundry Manager and in accordance with established Rixos Hotel Policies and Procedures, the Laundry Supervisor is responsible for supervising the daily operations of the Laundry Department. The role ensures the highest standards of cleanliness, efficiency, cost control, and linen care while fostering a positive, safe, and professional working environment. KEY RESPONSIBILITIES Laundry Operations • Supervise daily laundry operations to ensure compliance with hotel standards, procedures, and service quality. • Monitor outsourced laundry services to ensure quality, timelines, and contractual standards are met. • Ensure proper setup, operation, and maintenance of all laundry equipment. • Oversee correct usage, storage, and cost-effective control of laundry chemicals in line with environmental and safety procedures. • Maintain linen, uniform, and laundry par stock levels to support smooth hotel operations. • Ensure consistent linen flow to guestrooms, outlets, and back-of-house areas. Quality & Standards Control • Inspect linen and uniforms for cleanliness, damage, and defects; recommend repair or replacement when required. • Ensure laundry staff have full knowledge of textile types and proper handling procedures. • Maintain uncompromising levels of cleanliness, hygiene, and safety across all laundry areas. • Ensure proper handling of lost and found items related to laundry operations. Reporting & Administration • Maintain accurate records of chemical consumption per wash cycle and prepare monthly productivity reports. • Participate in monthly inventories and follow up on daily operational checklists. • Maintain complete, accurate, and accessible documentation and operational files. • Assist in administrative tasks and operational monitoring as assigned. People Management & Training • Supervise, motivate, and support laundry team members to achieve high performance and morale. • Conduct daily briefings to communicate tasks, priorities, and operational updates. • Assist in interviewing and onboarding new laundry team members in coordination with the People & Culture Department. • Ensure training programs and refresher courses are conducted and attended as scheduled. • Develop action plans to enhance team performance, engagement, and retention. Guest Service & Interdepartmental Coordination • Handle guest complaints professionally, taking ownership and ensuring resolution to guest satisfaction. • Work closely with Housekeeping, F&B, Front Office, and other departments to ensure smooth hotel operations. • Act as an ambassador of the Laundry Department and the hotel at all times. Health, Safety & Compliance • Ensure full compliance with hotel policies, local legislation, fire safety, hygiene, health, and safety regulations. • Identify and eliminate fire, safety, and operational hazards in all laundry areas. • Ensure proper discard procedures are followed for linen, involving all relevant stakeholders. OTHER DUTIES • Report for duty punctually in the correct uniform and name tag, maintaining high standards of personal grooming and hygiene. • Provide friendly, courteous, and professional service at all times. • Maintain positive working relationships with colleagues across all departments. • Demonstrate flexibility to carry out other reasonable duties within job capability or redeployment as required by business needs. • Attend all required meetings and training sessions. Qualifications • Diploma or Degree in Hospitality or a related field. • Minimum 4–5 years of experience in Laundry operations within a 4–5 star hotel or resort environment. • Strong knowledge of laundry processes, textile care, chemicals, and equipment. Additional Information Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

AccorHotelHQI 83

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description • Position Summary: Rixos Phu Quoc is seeking an efficient Telecommunications Agent to be in-charged telephone operators and ensure timely communication support for guests and staff. • Key Responsibilities: • Call Handling: Monitor and support call management. • Equipment: Ensure proper functioning of telecom equipment. • Reporting: Maintain call logs and performance reports. • Coordination: Communicate with departments for service needs. Qualifications Sustainability: Commit to and maintain sustainable practices by enhancing resource efficiency, minimizing waste, and promoting eco-friendly, social, and ethical initiatives. Align with the hotel's broader ESG (Environmental, Social, and Governance) and CSR (Corporate Social Responsibility) objectives to drive positive impact across all pillars of sustainability. Compliance and Standards: Ensure full compliance with local legal requirements, international standards, health and safety regulations, company policies, ISO standards, and industry best practices. Continuously review and update operational processes to ensure alignment with evolving legal and regulatory requirements. Food Safety & Hygiene: Ensure full compliance with food safety and hygiene regulations by overseeing proper purchasing, storage, handling, maintenance, communication, and preparation practices across all departments. Skills: • High School diploma or equivalent. • Experience in telecommunications and supervision. • Technical knowledge of telecom systems. • Strong leadership and customer service skills. Working Conditions:   Full-time position • Rotational shifts including evenings, weekends, and holidays Additional Information Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

AccorHotelHQI 81

Company Description Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. Job Description Position Overview The Technician – Plumber is responsible for the installation, maintenance, and repair of all plumbing systems across the resort. Working under the guidance of the Duty Engineer and Engineering leadership, this role ensures that guest rooms, public areas, and back-of-house facilities operate efficiently, safely, and in accordance with Rixos standards. The position requires strong technical expertise, attention to detail, and a service-oriented mindset to support exceptional guest experiences in a luxury hospitality environment. Key Responsibilities Plumbing Operations & Maintenance • Install, inspect, maintain, and repair plumbing systems including water supply, drainage, sanitary systems, and related fixtures. • Diagnose plumbing faults, identify root causes, and implement effective corrective solutions promptly. • Ensure all plumbing systems in guest rooms, public areas, and operational facilities are functioning efficiently and safely. • Perform preventive maintenance according to the established maintenance schedule. • Respond promptly to maintenance requests and emergency plumbing issues to minimize guest disruption. Safety, Standards & Compliance • Follow all Rixos Engineering Policies & Procedures and operational standards. • Ensure full compliance with ISO Integrated Management Systems , including: • Quality Management (ISO 9001) • Environmental Management (ISO 14001) • Food Safety (ISO 22000) • Customer Complaint Handling (ISO 10002) • Health, Safety & Risk Management • Adhere strictly to safety guidelines, industry standards, and local regulations. • Support sustainability initiatives including water conservation, energy efficiency, and environmental protection. Coordination & Reporting • Work collaboratively with other Engineering team members and departments to ensure timely completion of tasks. • Maintain accurate records of work performed, materials used, and time spent. • Communicate clearly with supervisors regarding job status, technical challenges, and required follow-ups. • Provide clear explanations when interacting with internal stakeholders regarding plumbing work carried out. General Duties • Maintain tools, equipment, and work areas in clean and safe condition. • Stay updated on plumbing technologies, techniques, and regulations relevant to hospitality operations. • Participate in Task Force Teams for new openings or special projects as assigned. • Carry out any other reasonable duties as required by Engineering Management. Qualifications • Education: Diploma or Certificate in Plumbing or equivalent technical qualification. • Experience: Minimum 3 years of experience in a similar role, preferably within a hotel, resort, or large commercial facility. • Skills & Competencies: • Strong technical plumbing skills • Ability to troubleshoot efficiently under pressure • Good communication skills in English • Team-oriented with a positive service attitude Core Values & Competencies Sincerity & Transparency • Act with integrity, professionalism, and accountability. • Take ownership of tasks and learn from mistakes. Reliability & Teamwork • Deliver work consistently and support team objectives. • Maintain positive working relationships across departments. Excellence in Hospitality • Commitment to quality workmanship and guest satisfaction. • Represent Rixos standards through appearance, behavior, and service mindset. Quality Management & Continuous Improvement • Proactively identify improvement opportunities. • Support innovation and best practices in Engineering operations. Additional Information What awaits you... • The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. • The ability to challenge the norm and work in an environment that is both creative and rewarding. • Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. • A competitive package and plenty of development opportunities.

AccorHotelHQI 81

Company Description Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. Job Description We are seeking an enthusiastic and customer-focused Concierge to join our team at our luxury resort in Phu Quoc, Vietnam. As a Concierge, you will be the primary point of contact for our guests, providing exceptional service and ensuring their stay on our beautiful tropical island is memorable and hassle-free. • Welcome guests and provide a warm, professional first impression of our resort • Offer comprehensive information about local attractions, activities, and dining options in Phu Quoc and the surrounding areas • Make reservations for restaurants, transportation, and various guest activities • Respond promptly to guest enquiries and requests, ensuring timely follow-up and resolution • Maintain up-to-date knowledge of upcoming events and local happenings • Collaborate with other departments to ensure seamless guest experiences • Handle guest complaints and concerns with empathy and efficiency • Manage concierge desk operations, including maintaining a clean and organised workspace • Assist with luggage and other guest services as needed • Participate in regular team meetings and training sessions to enhance service quality • Promote and upsell resort amenities and services when appropriate • Maintain accurate records of guest interactions and preferences Qualifications • Excellent oral and written communication skills in English; fluency in Vietnamese is highly desirable • Previous experience in a concierge or front desk role within a high volume luxury hotel or resort environment • Degree in Hospitality, Tourism, or a related field is preferred • In-depth knowledge of Phu Quoc Island and its attractions • Strong computer skills, including proficiency in hotel management software • Exceptional interpersonal and customer service skills • Ability to work effectively under pressure and handle multiple tasks simultaneously • Demonstrated problem-solving skills and attention to detail • Flexible approach to work, including willingness to work varying shifts, weekends, and holidays • Cultural sensitivity and ability to interact with guests from diverse backgrounds • Proactive and self-motivated with a passion for exceeding guest expectations • Well-groomed appearance and professional demeanour • Ability to stand for extended periods and assist with luggage when required Additional Information What awaits you... • The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. • The ability to challenge the norm and work in an environment that is both creative and rewarding. • Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. • A competitive package and plenty of development opportunities.

AccorHotelHQI 83

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Food Preparation & Production • Prepare mise en place and assigned food items according to standard recipes and instructions. • Maintain an inventory list for the assigned kitchen station. • Demonstrate flexibility to support other kitchen sections when required. • Ensure compliance with standard recipes, portion control, and plating guidelines. • Assist in checking quality and quantity of goods received for kitchen operations. • Support preparation of basic recipes, menu documentation, and costing when required. • Assist in food promotions, special events, and culinary activities. • Communicate effectively with supervisors and outlet teams regarding food items. • Control food wastage while maintaining high quality standards. • Suggest operational improvements to enhance efficiency and service quality. Organization, Set-Up & Hygiene • Check buffet setup, food quality, quantity, and labeling before and during service. • Attend daily briefings and departmental communication meetings. • Ensure kitchen equipment is clean, functional, and safely stored at the end of each shift. • Provide proper handover information to the next shift or supervisor. • Share skills and culinary knowledge with colleagues. • Apply HACCP standards consistently in daily operations. During Service & Guest Interaction • Assist in explaining dishes and recommending specialties or promotions when requested. • Ensure buffet displays are replenished promptly and food quality meets Rixos standards. • Maintain a calm, organized, and professional working atmosphere in the kitchen. • Check food quality and presentation before dishes leave the kitchen. General & Administrative Duties • Be punctual and maintain professional grooming at all times. • Comply with hotel rules, regulations, and disciplinary procedures. • Promote team spirit, morale, and pride within the department. • Deliver a professional, helpful, and guest-oriented attitude. • Anticipate guest needs to enhance service quality and satisfaction. • Cooperate fully with colleagues and support other departments when required. • Remain familiar with all relevant operational manuals and standards. • Perform any other reasonable duties as assigned by Management. Qualifications • Diploma or Certificate in Culinary Arts, Hospitality, or related fields • Minimum 1–2 years’ experience in a similar role within a 4–5 star hotel or resort • Basic understanding of professional kitchen operations Additional Information Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

AccorHotelHQI 83

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Food Preparation & Production • Prepare mise en place and food items according to approved recipes and standards. • Maintain an accurate inventory list for the assigned kitchen station. • Demonstrate the ability to support other kitchen sections when required, with basic overall kitchen knowledge. • Ensure standard recipes, portion control, and plating guides are followed consistently. • Assist in checking quality and quantity of all goods received for the kitchen. • Support the preparation of recipes, costing sheets, and menu documentation when required. • Assist in special food promotions, events, and culinary activities. • Communicate effectively with Outlet Supervisors to ensure food items and presentations are clearly understood. • Control food wastage without compromising quality. • Recommend improvements to kitchen systems and procedures to enhance efficiency and service quality. Organization, Set-Up & Hygiene • Check buffet setup, food quantity, quality, and labeling before and during service. • Attend daily briefings and departmental communication meetings. • Ensure all kitchen equipment is clean, functional, and safely stored at the end of each shift. • Handover all relevant operational information to the next shift or supervisor. • Share skills and culinary knowledge with team members. • Apply HACCP standards consistently in daily operations. During Service & Guest Interaction • Assist in explaining dishes and recommending specialties or promotions when required. • Ensure buffet displays are replenished promptly and food quality meets Rixos standards. • Maintain a calm, organized, and professional kitchen environment. • Check food quality and presentation before items leave the kitchen. General & Administrative Duties • Be punctual and maintain professional grooming at all times. • Comply with hotel rules, regulations, and disciplinary procedures. • Promote a positive team spirit, high morale, and pride within the department. • Deliver a helpful, professional, and guest-oriented attitude at all times. • Anticipate guest needs to enhance service quality and satisfaction. • Cooperate fully with colleagues and support other departments when required. • Stay familiar with all relevant operational manuals and standards. • Perform any other duties as assigned by Management. Qualifications • Diploma or Certificate in Culinary Arts or Hospitality • Minimum 2–3 years’ experience in a similar role within a 4–5 star hotel or resort • Basic knowledge of international culinary standards and kitchen operations Additional Information Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

AccorHotelHQI 81

Company Description Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. Job Description We are seeking a dedicated and friendly Room Attendant to join our team at our luxurious resort in Phu Quoc, Vietnam. As a Room Attendant, you will play a crucial role in ensuring our guests have a comfortable and memorable stay by maintaining the highest standards of cleanliness and presentation in our guest rooms and public areas. • Clean and tidy guest rooms, including making beds, dusting surfaces, vacuuming carpets, and mopping floors • Replenish guest amenities, such as toiletries, towels, and minibar items • Ensure all rooms meet our exacting standards before guest check-in • Respond promptly and courteously to guest requests and concerns • Report any maintenance issues or lost property to the appropriate department • Maintain the cleanliness and organisation of housekeeping storage areas • Adhere to all health and safety guidelines, including proper handling of cleaning chemicals • Collaborate with other departments to ensure seamless guest experiences • Assist in deep cleaning projects and special requests as needed Qualifications • Strong passion for the hospitality industry and commitment to guest satisfaction • Excellent attention to detail and high standards of cleanliness • Basic English language skills for communicating with guests and colleagues • Outstanding interpersonal and communication abilities • Team player with a positive attitude and willingness to assist others • Flexibility to work varying shifts, including weekends and public holidays • Physical stamina to perform cleaning tasks and make beds throughout the day • Ability to remain calm and courteous in all situations • Time management skills and efficiency in completing tasks • Knowledge of cleaning products and procedures (training will be provided) • Previous experience in housekeeping or a similar role is advantageous but not required • Ability to maintain confidentiality and respect guests' privacy at all times Additional Information What awaits you... • The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. • The ability to challenge the norm and work in an environment that is both creative and rewarding. • Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. • A competitive package and plenty of development opportunities.

AccorHotelHQI 81

Company Description Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. Job Description We are seeking a dedicated and detail-oriented Public Area Attendant - Glass Cleaner to join our team in the beautiful island of Phu Quoc, Vietnam. As a Public Area Attendant - Glass Cleaner, you will play a crucial role in maintaining the cleanliness and presentation of our establishment's common areas, ensuring a welcoming environment for our guests. • Clean and maintain public areas, including lobbies, corridors, lifts, stairwells, and toilets to the highest standards • Perform regular quality checks to ensure all areas meet our cleanliness and safety standards • Report any maintenance issues or safety hazards promptly to the appropriate department • Properly use and store cleaning supplies and equipment in accordance with health and safety guidelines • Assist with the upkeep of back-of-house areas as needed • Respond to guest requests and inquiries in a friendly and professional manner • Collaborate with other departments to ensure a seamless guest experience • Participate in training sessions to enhance skills and knowledge • Adhere to all company policies and procedures Qualifications • Previous experience in a similar role within the hospitality industry is preferred • Keen eye for detail and ability to maintain high cleanliness standards • Physical stamina to perform cleaning tasks throughout the shift • Knowledge of cleaning products, techniques, and safety procedures • Excellent time management and organisational skills • Strong communication and interpersonal skills • Ability to work independently and as part of a team • Flexible approach to work, including willingness to work various shifts • Customer-focused mindset with a positive and friendly attitude • Commitment to delivering exceptional service and creating a welcoming environment for guests • Ability to follow instructions and adhere to established procedures • Basic English language skills (both verbal and written) Additional Information What awaits you... • The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. • The ability to challenge the norm and work in an environment that is both creative and rewarding. • Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. • A competitive package and plenty of development opportunities.

AccorHotelHQI 83

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description POSITION SUMMARY Under the general direction of the Laundry Supervisor and in accordance with established Rixos Hotel Policies and Procedures, the Laundry Attendant is responsible for carrying out daily laundry and dry-cleaning operations. The role ensures proper handling, cleaning, care, and distribution of linen and uniforms while maintaining high standards of hygiene, safety, efficiency, and teamwork within the Laundry Department. KEY RESPONSIBILITIES Laundry Operations • Perform all laundry and dry-cleaning tasks in accordance with hotel standards and procedures. • Follow established linen and uniform laundry flows, washing cycles, and operational instructions. • Demonstrate full knowledge of textile types and appropriate care methods. • Operate laundry machines and equipment correctly, ensuring proper use, care, and basic maintenance. • Handle, store, and use laundry chemicals safely and accurately, following approved formulas and health & safety regulations. • Immediately report any equipment malfunction, operational issues, or linen/uniform damage to the supervisor. Quality, Hygiene & Safety • Maintain cleanliness, organization, and safety of all laundry work areas and storage rooms. • Ensure proper handling and reporting of lost and found items. • Adhere strictly to hygiene, fire safety, health, and workplace safety standards at all times. • Participate in monthly inventories and follow daily operational checklists. Guest Service & Communication • Respect Rixos telephone etiquette standards when handling calls. • Report all guest comments, feedback, or complaints promptly to the supervisor. • Read, complete, and maintain accurate laundry logbooks and operational reports. Compliance & Standards • Comply with Rixos policies, procedures, SOPs, and local legislation. • Adhere to the ISO Integrated Management System requirements, including Quality, Environment, Health & Safety, Food Safety, Risk Management, and Customer Complaint Handling (ISO 9001, 14001, 22000, 10002). • Actively participate in sustainability initiatives, including energy and water conservation, pollution prevention, and continuous improvement programs. OTHER DUTIES • Report for duty punctually, wearing the correct uniform and name tag, and maintain high standards of personal grooming and hygiene. • Provide friendly, courteous, and professional service at all times. • Maintain positive and cooperative working relationships with colleagues and other departments. • Read and comply with the Employee Handbook and all hotel rules and regulations. • Demonstrate flexibility by carrying out other reasonable duties within job capability or redeployment as required to meet business and guest service needs. • Attend training sessions and departmental meetings as required. Qualifications • Diploma or Certificate in Hospitality or a related vocational field. • 1–3 years of experience in Laundry operations within a 4–5 star hotel or resort environment is preferred. • Basic knowledge of laundry equipment, textile care, and chemical handling. Additional Information Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

AccorHotelHQI 81

Company Description Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. Job Description We are seeking a friendly and customer-focused Buggy Driver to join our team in the beautiful island of Phu Quoc, Vietnam. As a Buggy Driver, you will play a crucial role in ensuring our guests have a safe and enjoyable experience whilst exploring our resort and its surroundings. • Operate and drive buggies safely to transport guests around the resort and nearby areas • Provide excellent customer service, offering a warm welcome and assisting guests with their luggage and enquiries • Maintain a thorough knowledge of the resort layout, facilities, and local attractions to guide and inform guests • Conduct basic vehicle checks and report any maintenance issues to the appropriate team • Ensure buggies are clean, tidy, and properly equipped before each shift • Assist in keeping pathways and buggy stations organised and free from obstacles • Respond promptly to guest requests for buggy transportation • Adhere to all safety protocols and traffic regulations whilst operating the buggy • Collaborate with other departments to ensure seamless guest experiences • Assist in emergency situations and evacuations when required Qualifications • Valid driver's licence with a clean driving record • Previous experience in driving or operating small vehicles • Excellent customer service skills with a friendly and supportive demeanour • Basic English language proficiency; additional language skills are advantageous • Knowledge of basic vehicle maintenance • Ability to read maps and navigate the resort grounds efficiently • Strong attention to safety and adherence to traffic rules • Physical fitness to assist with luggage handling and prolonged periods of driving • Flexibility to work in shifts, including weekends and holidays • High school diploma or equivalent (preferred) • First aid certification (preferred) • Previous experience in a customer-facing role in hospitality or tourism (preferred) • Familiarity with Phu Quoc island and its attractions (preferred) Additional Information What awaits you... • The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. • The ability to challenge the norm and work in an environment that is both creative and rewarding. • Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. • A competitive package and plenty of development opportunities.