667 open positions
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Hiring for Data Engineer Exp : 6 - 10 yrs Edu : BE/B.Tech/MCA Work Location : Pune WFO Skills : AZURE, Databricks, Kafka, PySpark, SQL, Delta Lake, Cloud Data Platforms, ETL Skills:- Python, SQL, PySpark, Apache Kafka, databricks, Delta Lake and ETL
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At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are looking for talented and motivated professionals to join the NICE Actimize Professional Services team in Pune. This role is focused on implementing, customizing, supporting, and deploying cloud‑based NICE Actimize solutions for global financial services customers. You are someone who enjoys hands‑on technical work, learning enterprise platforms, solving complex problems, and working closely with architects, senior engineers, and customer stakeholders. You are curious, proactive, and excited to build real‑world solutions in the financial crime and compliance space. If you love digging into systems, understanding how things work end‑to‑end, and delivering high‑quality customer implementations – this role is for you. How will you make an impact? You will be part of a global Professional Services organization delivering mission‑critical solutions to leading financial institutions. Working in a fast‑paced, customer‑focused environment, you will help configure, customize, test, and deploy Actimize solutions that protect billions of dollars and millions of customers worldwide. As part of this team, you will: • Analyze customer requirements and assist in assessing technical feasibility • Configure and customize NICE Actimize solutions to meet client‑specific needs • Develop and enhance solution components using SQL, Java , and Actimize development tools • Assist in integrating Actimize solutions with customer ecosystems and downstream systems • Execute functional and technical testing of configurations and customizations • Support deployments across development, test, and production environments • Perform root cause analysis and help resolve implementation and production issues • Ensure delivery quality, stability, performance, and adherence to best practices • Collaborate closely with architects, SMEs, and senior engineers on complex implementations • Participate in peer code reviews, design discussions, and solution walkthroughs • Contribute to documentation such as design notes, SOPs, configuration guides, and deployment runbooks • Continuously learn Actimize products, financial crime domains, and cloud technologies Have you got what it takes? Required Skills & Experience • 2–4 years of experience in SDLC, implementation, technical services, or application support roles • Strong working knowledge of SQL and relational databases (MS SQL, PostgreSQL, Oracle) • Experience working on Windows and/or Linux environments • Good analytical, troubleshooting, and problem‑solving skills • Ability to communicate effectively in spoken and written English • Willingness to learn new platforms, tools, and business domains • Team‑oriented mindset with a proactive and accountable approach Preferred / Nice to Have • Exposure to NICE Actimize solutions or similar enterprise platforms • Basic Java programming knowledge • Experience in banking, financial services, or financial crime domains • Familiarity with AWS and/or Azure cloud environments • Basic understanding of containers (Docker, Kubernetes) • Scripting knowledge (Python, Shell, PowerShell) What makes this role unique? • Hands‑on exposure to real customer implementations early in your career • Opportunity to work with global teams and enterprise financial institutions • Strong learning curve across cloud, data, compliance, and financial crime technology • Ability to grow into specialized technical or domain‑focused career paths within NICE Actimize What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID:11911 Reporting into: Tech Manager Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
HQI 83
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? Within Actimize, the Platform Solutions Team is building the next-generation advanced entity resolution and quality assurance solution, designed to empower our clients’ Financial Crime programs by providing richer data and added value to Alert Investigator. As part of our development group, you will be responsible for developing Actimize cloud-based solutions and working with cutting-edge cloud technologies. How will you make an impact? Serve as a top-performing engineer by leading the redesign and optimization of our products, which were originally tailored for on-premises environments, to make them truly cloud-ready, effective, and maintainable. You’ll play a key role in evolving these solutions on our AWS-based internal cloud platform, with a strong focus on resiliency, operability, and supportability as core principles during all stages of design and development. Have you got what it takes? • Actively collaborate with architects and senior engineers to drive the re-architecture and modernization of products and services, ensuring they are aligned with best practices for cloud-native development and operational excellence on AWS. • Identify and resolve architectural bottlenecks and design limitations, proactively recommending and implementing concrete solutions that boost scalability, maintainability, and cloud compatibility. • Lead communication and documentation of all design shifts and modernization initiatives by producing clear code, comprehensive technical documentation, and facilitating in-depth discussions with both internal and cross-functional partners. • Champion high standards by setting the example in code quality, automated testing, and reliability, especially as software is migrated and enhanced for the cloud; ensure that robust cloud-oriented practices are embedded throughout the lifecycle. • Mentor and support teammates, promoting openness in knowledge sharing and making “thinking out loud” brainstorming sessions a regular part of team culture. • Guide agile teams to deliver cloud-optimized solutions, encouraging continuous improvement and collaboration on every release. Qualifications: • Degree in Computer Science or a related field from a reputed institute. • Strong hands-on development experience in Java, with deep knowledge of data structures, multithreading, OOP, design patterns, functional programming, and memory optimization. • Proven experience developing with Spring and Spring Boot for web applications or web services. • Required expertise with Kubernetes and Docker for container orchestration and deployment. • Must have hands-on experience with Kafka for distributed messaging. • Experience building, maintaining, and optimizing CI/CD pipelines using Jenkins. • Demonstrated ability working with infrastructure as code and automation tools such as Terraform, Ansible, and Helm. • Experience developing RESTful APIs and working within a microservices architecture. • Hands-on experience with Vue 3 (required) for building complex, modern front-end applications, including state management and authentication/authorization flows. • Experience with databases such as MSSQL, PostgreSQL, and Oracle, including schema design, ORM integration, and query performance tuning. • Experience with public cloud platforms such as AWS, Google Cloud Platform, or Azure. • Practical experience working in Agile development environments and using tools like JIRA. • Strong analytical and problem-solving abilities. • Excellent communication skills and collaborative teamwork mindset. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 11923 Reporting into: Tech Manager Role Type: Senior Software Engineer About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? As Tech Manager, Engineering, you will lead a team of developers and testers building a cloud-native SaaS financial crime and compliance solution on AWS. You will own delivery, quality, and team growth, while providing hands-on technical direction on architecture, scalability, and security. You will work with teams across locations. The ideal candidate should have strong technical skills and be able to provide expert technical guidance for engineering initiatives. The ideal candidate combines strong technical depth with solid project management skills. You will guide the team to follow best-in-class development and testing practices to deliver high-quality products. How will you make an impact? • Own and continuously improve the SDLC, including code review, branching, release, and test automation standards, to shorten release cycles and reduce escaped defects. • Work closely with product managers, QA engineers, technical writers, and software engineers to define/develop features - big and small for our products. • Actively guide and mentor the team to develop product features. • Assist in the development of short, medium, and long-term plans to achieve strategic objectives • Drive and impact all current processes related to software development and improvements across the org as necessary. • Manage all aspects of the team, such as hiring, reviews, mentoring, and promotions, etc. • Prioritize, assign and manage department activities and projects in accordance with the R&D department’s goals and objectives. • Develop performance-oriented culture • Promote innovation and ensure best software quality of products Qualifications: • 10+ years of experience in Software Engineering including 4+ years building cloud or SaaS products. • 3+ years leading engineering teams. • Own the technical design and architecture review process for the team, ensuring alignment with enterprise architecture standards • Own production readiness: SLAs/SLOs, monitoring, incident response, and post-incident reviews • Ensure security and compliance by design (data protection, access control, audit logging, SOC 2 and similar frameworks) • Experience building products using architecture guidelines particularly using public cloud • Should have extensive experience with large products (large number of stakeholders, multi locations/global footprint, complex SaaS products) • Strong technical background in Node.js/TypeScript and AWS-based microservices; able to review code and guide design decisions. • Proven track record of managing the development of enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem. • Experience building software using AIDLC and AI assisted coding tools. • Experience developing Cloud based software products that can perform, scale, and integrate into a broad Cloud ecosystem. • Experience with CI CD practices using standard tools such as Jenkins, Docker, VMs and Artifactory • Working knowledge IaC tools like Terraform or OpenTofu. • Effective People Management skills - Holds team members accountable and inspires, motivates, develops, and engages team to create strong morale and spirit; shares wins and successes; fosters open dialogue, and creates a feeling of belonging in the team What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 11922 Reporting into: Director of Engineering Role Type: Tech Manager About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? As a Senior Automation Engineer , you will be responsible for designing, developing, and maintaining scalable automated testing solutions that ensure the delivery of high-quality software products. You will work closely with developers, QA engineers, product owners, and other stakeholders to build robust automation frameworks, define and execute test strategies, and embed quality best practices throughout the software development lifecycle. This role requires strong expertise in Java, API test automation, and backend quality engineering, with experience using Playwright and related automation technologies. You will play a key role in improving product quality, reliability, and release confidence. How will you make an impact? • Design, develop, execute, and maintain automated test suites for APIs, backend services, and distributed systems. • Build, enhance, and maintain automation frameworks using Java, Playwright, and related testing technologies. • Create automated test cases and test scenarios based on business requirements, technical specifications, and user stories. • Analyze requirements and system behavior to identify edge cases, failure scenarios, test coverage gaps, and quality risks. • Perform functional, regression, integration, and end-to-end testing throughout the software delivery lifecycle. • Integrate automated tests into CI/CD pipelines to support reliable, scalable, and repeatable quality gates. • Investigate test failures, troubleshoot automation issues, and collaborate with development teams to resolve defects efficiently. • Review automation code, promote engineering best practices, and contribute to the continuous improvement of testing frameworks and processes. • Collaborate closely with cross-functional teams to improve product quality, testability, maintainability, and release readiness. • Drive improvements in automation coverage, execution efficiency, test reliability, and overall quality metrics. • Mentor junior automation engineers and share technical knowledge, tools, and best practices across the team. Have you got what it takes? • At least 4 years of hands-on experience in test automation, software quality engineering, or a related field. • Strong programming skills in Java with a solid understanding of object-oriented design principles. • Experience with JUnit, TestNG, Maven, Gradle, or other Java-based testing frameworks and build tools. • Experience with API testing tools and frameworks such as REST Assured, Postman, or similar technologies. • Hands-on experience with Playwright for API automation, synthetic monitoring, and end-to-end service validation. • Strong understanding of REST APIs, HTTP protocols, authentication mechanisms, and service-oriented architectures. • Knowledge of database testing, SQL, and test data management practices. • Experience designing, implementing, and maintaining automated test cases based on requirements and acceptance criteria. • Strong understanding of software testing methodologies, SDLC processes, Agile/Scrum practices, and release management. • Experience working with CI/CD platforms such as Jenkins, or similar tools. • Experience working with version control systems such as Git. • Strong analytical and troubleshooting abilities, including root cause analysis and defect investigation. • Excellent problem-solving skills, attention to detail, and ability to work independently. • Strong communication and collaboration skills with the ability to work effectively across engineering teams. You will have an advantage if you also have: • Experience with Checkly for synthetic monitoring, automated API validation, and production health verification. • Experience improving test reliability, reducing flaky tests, and optimizing automation execution times. • Familiarity with cloud environments, containerized applications, and microservices-based architectures. • Experience working on enterprise-scale software products or complex distributed systems. What’s in it for you? Join an ever-growing, market-leading global company where talented professionals collaborate to build innovative software solutions that impact customers worldwide. You will have the opportunity to work with modern technologies, influence product quality at scale, and drive automation excellence across the organization. As part of a high-performing engineering team, you will be empowered to take ownership of automation initiatives, continuously improve testing practices, and contribute to faster, more reliable software delivery. If you are passionate about quality engineering, automation, and solving complex technical challenges, you may be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model , which enables maximum flexibility: 2 days working from the office and 3 days of remote work each week . Office days focus on collaboration, innovation, and building strong connections with teammates in a dynamic and engaging environment. Requisition ID: 11924 Reporting into: Engineering Group Leader Role Type: Individual Contributor (IC) About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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About us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: QR & Soundbox is one of Paytm‘s business tools to help merchants grow and manage their business through simplicity and data driven technology. About the role: The person should be capable of increasing the sale of QR & Soundbox through proper channels to the merchants across multiple locations. Expectations/ Requirements: 1. Grow Distribution and Market share in the assigned area of operations. 2. Visibility Accountability through Extensive QR & Sound box deployment and sale of the product. 3. Identify and Recruit the sales team to align and drive business in the market. 4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts. 5. Plan the market size, span and geographies for FSE. 6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap. 7. Monitor the Quality parameters as suggested by the management. 8. Validate and conduct the audits on the acquisitions and sales done by the team. 9. Ensure the team members are in the market where sales & usage are done regularly 10. Should have good networking capabilities and be willing to travel extensively throughout their specified area. Superpowers/ Skills that will help you succeed in this role: 1. High level of drive, initiative and self-motivation 2. Must Have Experience in Leading Team 3. Must Be a Graduate 4. Growth Mindset Why join us: We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India. Qualification: Graduate/Post Graduate. Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
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Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Technical Courseware Developer to join our team. This is a Hybrid role, reporting to the Technical Training Content Development Manager in the Product Management department. You will design and develop end-to-end learning experiences that turn cutting-edge cybersecurity capabilities into persona and task-based training to drive on-the-job performance. By creating and evolving a blended curriculum across instructor-led training, hands-on labs, interactive eLearning, and assessments, you will ensure learners can confidently apply their skills in real-world scenarios. What you’ll do (Role Expectations) • Drive discovery with SMEs to capture real job workflows, define learner personas, and translate findings into performance-based course architectures, measurable objectives, and detailed design/storyboards • Create and govern instructor-ready decks and facilitation materials that communicate a clear technical story, include teach/ask/do moments, and improve instructor consistency and delivery quality • Design and build highly engaging, interactive eLearning at scale—scenario-driven, activity-rich, and modular—while applying strong UX, accessibility, and reusability standards across learning components • Design lab journeys that mirror real-world tasks, validate labs/demos end-to-end in the product, troubleshoot complex issues, and partner with lab/platform stakeholders to ensure stability, fidelity, and repeatability • Define the assessment approach for the program and develop objective-mapped items, including scenario/task-based questions and performance checks, validating quality and continuously improving using feedback Who You Are (Success Profile) • You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. • You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. • You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. • You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. • You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) • Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain • 7–10 years creating technical learning content across eLearning and instructor-led modalities, with demonstrated ownership of end-to-end programs • Expert writing, visual communication, and presentation slide deck and Google doc architecture skills, with the ability to craft crisp technical narratives and instructor-ready materials • Strong ability to ramp up on complex products quickly and convert SME input into persona- and task-based learning with measurable outcomes • Advanced proficiency building interactive eLearning using Articulate (Storyline/Rise) and/or Adobe tools (e.g., Captivate), including scenario-based interactions and assessments • Solid knowledge of or strong demonstrated interest in cybersecurity and networking, with comfort discussing technical workflows and terminology What Will Make You Stand Out (Preferred Qualifications) • Demonstrated experience leveraging generative AI tools to accelerate content drafting, storyboarding, and assessment generation while maintaining strict standards for accuracy, confidentiality, and IP protection • Prior experience designing enablement for cloud security, SASE, or zero trust solutions, translating real customer and field use cases into role-based learning paths • Certification in Cyber Security such as Zscaler certifications, Cisco, or Juniper network certifications #LI-KM8 #LI-hybrid At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
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Job Description Role Overview As a Technical Account Manager at Zendesk, you'll become an extension of our largest customers' teams, bridging technical expertise with business acumen. You'll guide clients in maximizing value from Zendesk solutions by understanding their business strategy, consulting on implementation methodologies, and creating technical solutions to business problems. Rather than performing implementations yourself, you'll partner with clients and internal teams to navigate configurations, integrations, and overall architecture to drive innovation and transformation in customer experience. Core Responsibilities • Establish relationships across all levels of client organizations, from administrators to C-level executives • Document customer CX/EX ecosystems including use-cases, workflows, configurations, integrations, and technical architecture • Develop and lead tailored Customer Technical Roadmaps with short, medium, and long-term improvement plans • Conduct regular operational reviews, including weekly client meetings, monthly value playbacks, and quarterly business reviews • Orchestrate Zendesk resources (Support, Professional Services, Product Managers) to support implementations • Create critical issue resolution plans and work closely with support teams • Advocate for customer needs with Zendesk product teams • Collaborate with other TAMs to ensure continuous improvement and global delivery excellence Required Qualifications • Knowledge of Zendesk products and experience managing Zendesk environments • 10+ years of technical experience, with at least 5 years in enterprise environments • Proven track record driving technical initiatives within organizations • Experience in service management, operational support, and customer/employee experience management • History of customer-facing technical leadership in enterprise settings • Ability to thrive in collaborative and matrix environments • Superior communication skills for all organizational levels • Understanding of SaaS implementations, API use cases, and logic-based workflows • Proven ability to develop creative solutions to complex problems, paired with genuine technical curiosity • Deep understanding of at least one industry vertical What You'll Bring to the Role • Strategic vision to identify opportunities clients haven't recognized • Ability to translate business objectives into technical roadmaps • Skills to deliver measurable ROI and demonstrate business value • Forward-thinking approach to anticipate technology shifts • Leadership capability to align multiple stakeholders with competing priorities • Continuous self-development and learning agility Why Work With Us • Join a friendly, collaborative, and growing team • Help customers adapt and get value from an evolving product in a dynamic market • Position yourself at the center of Zendesk, interacting with diverse teams • Build a long-term career with phenomenal benefits supporting physical and mental wellbeing • Make a meaningful impact on client business outcomes Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here . Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.
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WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: As an Project Manager at Zinnia Digital, you will be responsible for overseeing the successful completion of projects or programs within our technology organization. Partnering with the product team as well as cross-functional software engineering teams to ensure value delivery for stakeholders. Facilitating timeline and dependency management as well as budget understanding. Additionally, facilitating project team success and adherence to best practices. WHAT YOU’LL DO: • Day-to-day partnership with product management team. • Plan and oversee multiple technology projects, ensuring they are aligned with overall timeline. • Support dependency management processes. • Exhibit exceptional organizational skills. • Facilitate and adhere to PMO governance. • Lead and manage projects at an executive level. • Develop project plans, including project scope, schedule, budget, and resource allocation. • Manage project teams, including cross functional engineers, QA, and other technical staff. • Communicate with various stakeholders, including management, project sponsors, and clients, to ensure that project goals, timelines, and dependencies are understood and met. • Participate and/or facilitate various ceremonies such as backlog refinement and planning. • Leverage Agile experience to increase team throughput, transparency, and collaboration. • Identify and manage project risks, including developing contingency plans and managing stakeholder expectations. • Monitor and help resolve issues as they arise. • Maintain project documentation. • Provide regular project status reports to stakeholders. • Ensure that projects are completed on time, within budget, and to the satisfaction of stakeholders. • Work effectively with teams across different departments and geographies, as well as with external partners and clients. • Continuously improve project management processes and methodologies. WHAT YOU’LL NEED: • Bachelor's or Master's degree in computer science, engineering, or relevant experience. • 8+ years managing technology projects of increasing complexity. • Strong understanding of project management methodologies and best practices including Waterfall, Agile, and SAFe. • Excellent communication and leadership skills, with the ability to work effectively with both technical and non-technical stakeholders. • Ability to manage multiple projects simultaneously, prioritize tasks, and work independently. • Strong problem-solving skills, with the ability to identify and resolve issues in a timely manner. • Experience working with agile methodologies, including Scrum as well as mentoring and upskilling teams in agile methodologies. • Experience working with project management tools, such as Jira and Airtable. • Experience working with technical teams, including software engineers and quality analysts. • Knowledge of software development lifecycles and software development methodologies. • Strong understanding of the Life Insurance and Annuity Industry - Preferred • Scrum, SAFe, PMP or other project management certifications are a plus - Preferred WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. #LI-SN1
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WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: Accounts Payable Specialist is responsible for performing daily accounts payable activities including invoice processing, expense claims processing, payment runs & vendor account reconciliations. This is a new position and will take on interesting and challenging responsibilities as our organization grows. This position will report to Assistant Manager, Finance and work closely with India team. WHAT YOU’LL DO: • Processing of PO based invoices in Tally and matching them to correct GRN. • Processing of non-PO based invoices & ensuring that they are authorized in line with company policy and that they have the correct general ledger code, budget center, client / project details etc. for proper information gathering. • Process all invoices in a timely manner to ensure they are processed in line with supplier payment terms and reporting requirements. • Reconcile supplier statements and resolve any queries relating to the same. • Maintain invoice query log and resolve queries on a timely basis. • Process supplier payments using internet banking facility on a weekly basis. Reconcile and process invoices against the company credit card and ensure invoices are received for all payments made. • Process staff expenses on a weekly basis • Maintain complete documentation accurately, in accordance with company policy and accepted accounting practices. • Perform various journal entries, account reconciliation & provide general ledger support as needed by the team. • Assist with month end close, audit requests & ad hoc projects. • Ensure adequate internal controls are adhered to protect company assets. • Maintain open a clear line of communication with all relevant stakeholders. • Complete various ad hoc projects as required. • Initiative and great attitude to improve the timelines & quality of P2P process. WHAT YOU’LL NEED: • Bachelor’s degree in accounting or finance. • Demonstrated knowledge and experience in using accounting system. • 3 - 5 years of experience in an accounting department preferably in Accounts Payable • Strong knowledge of using Microsoft office tools like Outlook and Excel • Ability to actively participate in departmental improvement projects. • Demonstrated ability to take initiative and work collaboratively and independently. • Solid verbal and written communication skills WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
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WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: As Product Manager for Customer Identity & Access Management (CIAM), you will help shape and deliver how carriers, distributors, partners, and policyholders securely access Zinnia’s platform. Working alongside senior product leadership, you will own the backlog and delivery for parts of the identity product area — authentication, authorization, and the user lifecycle — balancing security and compliance with a smooth user experience. You will partner day to day with Engineering and Security to turn requirements into shipped features. WHAT YOU’LL DO: • Own the product backlog and contribute to the CIAM roadmap across consumer (policyholder), partner (distributor/agent), and workforce identity. • Write clear requirements and user stories for identity capabilities - authentication (SSO, MFA, passwordless), authorization (RBAC/ABAC, delegated access), and the user lifecycle (registration, provisioning/SCIM, recovery, deprovisioning). • Work with Engineering and Architecture on identity protocol decisions and implementation (OAuth 2.0, OpenID Connect, SAML, SCIM). • Contribute to build-vs-buy and platform evaluations for identity providers, and help maintain the integration approach across Zinnia products. • Balance security, privacy, and usability — helping reduce friction while protecting against account takeover, credential stuffing, and abuse. • Partner with Security, Risk, and Compliance to ensure identity features meet regulatory and industry obligations applicable to the insurance industry. • Track feature performance and success metrics (e.g., authentication success and abandonment, MFA adoption) and use them to prioritize improvements. • Collaborate closely across Product, Engineering, and Security as a day-to-day point of contact for identity requirements. • Support release planning and ensure enhancements respond to carrier, distributor, and end-user needs. WHAT YOU’LL NEED: • 5+ years in Product Management, with exposure to identity and access management or customer identity (CIAM). • Bachelor’s / Master’s or equivalent degree in technology or a related field. • Working knowledge of modern identity standards and protocols: OAuth 2.0, OpenID Connect, SAML, SCIM, and session/token concepts. • Familiarity with CIAM/IAM platforms and identity providers (e.g., Okta/Auth0, Ping, Microsoft Entra / Azure AD B2C, or equivalent). • Understanding of authentication and authorization models (SSO, MFA, passwordless, RBAC/ABAC) and common account-security threats. • Awareness of security, privacy, and regulatory/compliance requirements in a regulated industry. • Hands-on understanding of API integration, SQL, and data analysis. • Solid understanding of the SDLC, technology system interfaces, and data integration. • Ability to collaborate effectively across Product, Engineering, and Security in a global, cross-functional setting. • Experience with Agile delivery methodologies (Scrum/Kanban) and related tooling. • Strong communication, problem-solving, and analytical skills; comfortable managing moderately complex problems with guidance from senior product leadership. • Experience in the Life & Annuity or broader financial-services industry is a plus, not mandatory. WHAT’S IN IT FOR YOU? Zinnia offers excellent career progression and competitive compensation. We offer great benefits, including health/dental insurance, parental leave, incentive/bonus opportunity, tuition reimbursement, and so much more. We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. #LI-RS1
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WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: You are a Techno-functional Product Manager with 5+ years of Product Management experience who thrives at the intersection of technology and business. You will be responsible for driving product initiatives, managing integrations, and collaborating closely with cross-functional teams to deliver scalable and impactful solutions. WHAT YOU’LL DO: • Contribute into the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch • Analyse consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective • Gain a deep understanding of existing systems, customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth • Works with a cross-functional team to ensure fulfilment of product requirements, evaluates product performance and transition products from development to commercialization. • Assists in determining product delivery and deployment dates for new product releases, feature and maintenance releases and regular corrective service or service pack releases. • Assist in Developing and executing proposed business and technical solutions. Work with engineering teams to design and manage API integrations across platforms. • Assist in the research and investigation of escalated production issues and engage teams for resolution • Document business impact, research and resolution steps and long-term preventative measures via incident reports WHAT YOU’LL NEED: • A Bachelor’s/Master’s Degree with 5+ years’ work experience in Product Management or Business Analysis • Experience with Life Insurance or Annuity domain • Good technical understanding of Product Development Lifecycle along with API integrations, SQL etc. • Good understanding of technology system interfaces and data integration, networks, Client/Server and operating systems • Knowledge of Business Process Modelling using decision tables/trees and data flows, etc. • Strong customer service skills with excellent relationship management skills with the ability to interact positively and successfully across all levels of associates and managers to meet business needs • Strong written, oral, and interpersonal communication skills • Willingness to develop industry-related knowledge • Analytical, organized with excellent written and verbal communication skills • Must be a self-starter, flexible and motivated • Great to have experience in BFSI Industry across Annuity, mutual funds, financial services, or life insurance WHAT’S IN IT FOR YOU? Zinnia offers excellent career progression and competitive compensation. We offer great benefits, including health/dental insurance, parental leave, profit sharing, PF, incentive/bonus opportunity, tuition reimbursement, and so much more. We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. #LI-RS1
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Support end to end asset and inventory administration process for tracking the status, location and ownership of assets as per the Asset Management Process. Update the asset database and support the processes required for the capture of any changes and will incorporate those changes into the asset database on regular basis. Correctness and completeness of data/information/ detail captured and updated Record updated asset / store inventory keeping all the information, like Serial number, Location, PO details, Warranty / AMC for all Hardware, Software, Server, Network, IPs Make the inventory & Asset Data available to SPOC at all time as & when required, for all IT peripherals, spare parts and accessories Ensure & coordinate for material movement as per requirement, maintain separate asset list for refresh, pool assets & other BAU requirements Implement the asset management tool for end-user only. Provide Physical inventory status and report of the assets to the IT Finance team on a half yearly basis Take care of delivery Challans, gate pass etc. for entire inventory to comply with the Audit requirement Tagging of assets as per guidelines Maintain inventory of spares. Asset management team to assist in spare, capacity management and inventory forecasting Share the Monthly Asset Management report. Skills: It Asset Management Experience: 5.00-10.00 Years
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We are part of a great team within NXP that delivers the industry’s first tri-radio chip. Please visit our recent announcement: NXP Advances IoT Connectivity with Industry’s First Secure Tri-Radio Device | NXP Semiconductors We have a senior level ASIC design engineer opening. Will you be interested in working on cutting-edge wireless technology that will be the backbone of future connected lifestyle? Do you like to work with a group of passionate and talented engineers to tackle the most crucial tasks leading to the next-generation of innovations? Are you ready for a career move that could make a bigger impact to the team’s success? Our team focuses on wireless MAC controllers and system level development for wireless products, with a heavy focus on design and verification to accommodate new customer requested features and new standard specification feature developments. This is a great opportunity to work on wireless related product development with the best-in-class performance, area and lower power. Your Responsibilities: Working in full ASIC design cycle ranging from micro architecture design, RTL coding, verification, synthesis, FPGA prototyping, and silicon bring-up. IP/SoC verification in C/C++, System Verilog, and UVM environment. Support of IP delivery, FPGA prototyping and silicon validation. Solving complex design and verification problems with your innovative ideas. Your Profile Preferred: MSEE with 3+ years of experience with working knowledge in Bluetooth, IEEE 802.15.4, wireless or other networking controller design and implementation. Micro-architecture, Verilog RTL coding, and IP/SoC verification. Familiar with ASIC design concept and design flow: HW/SW co-simulation, synthesis, Lint/CDC, and formal verification. Fluent in C/C++, System Verilog, and UVM. Familiar with SVA assertion and coverage driven verification. Familiar with Perl, Python, shell script, and Tcl. Small area and low power design experience. SOC integration experience. Complete product cycle experience from specification to production. Hands-on lab experience on FPGA validation and post-silicon bring-up. Excellent communication and report documentation skills. NXP’s Wireless Connectivity team has an open and inclusive work environment that promotes excellence, innovation, collaboration, and integrity. An expanding business comes with tremendous career opportunities which will challenge and grow your talents. If you are ready to start the next chapter of your career in the wireless area, you don’t want to miss this opportunity to join a world leader in this technology. More information about NXP in India... #LI-29f4
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At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are looking for a talented and motivated Senior Business Analyst – Integrated Fraud Management (IFM) to join our NICE Actimize Professional Services team in Pune. You will work closely with clients, Architects, Implementers, QA, Product Management, R&D, and Project Managers to understand and analyze business requirements and support the implementation of fraud-management solutions. The role is focused on requirements analysis, data mapping, fraud analytics, solution walkthroughs, and functional validation across banking and financial services. The role requires a good understanding of fraud-management processes, strong Business Analysis skills, and the ability to work effectively with clients and cross-functional delivery teams. How will you make an impact? • Work directly with clients to understand business requirements and support the implementation of NICE Actimize Integrated Fraud Management (IFM) solutions. • Conduct and support requirement-gathering sessions with client business, fraud, data, and technology stakeholders. • Perform business and functional requirements analysis, including current-state (as-is) and future-state (to-be) analysis. • Translate business and fraud requirements into functional requirements, use cases, process flows, functional specifications, and acceptance criteria. • Analyse client requirements against Actimize product capabilities and provide recommendations on the appropriate product functionality or configuration. • Perform source-to-target data mapping, data-gap analysis, field-level analysis, and data validation required for fraud solution implementation. • Analyse fraud scenarios, transaction patterns, rules, profiles, thresholds, alerts, and other relevant fraud-management requirements to support solution design and implementation. • Prepare and deliver solution walkthroughs, functional demonstrations, and client presentations to explain proposed Actimize functionality and implementation approaches. • Support Actimize solution implementation and configuration by working closely with Architects, Implementers, R&D, QA, Product Managers, and Project Managers. • Support SIT, UAT, defect analysis, functional validation, and issue resolution, coordinating with the relevant client and internal teams. • Identify functional gaps, data issues, and implementation challenges and work with the appropriate stakeholders to drive them to resolution. • Provide practical product and fraud-domain guidance to clients during implementation while ensuring requirements remain aligned with the agreed solution scope. Have you got what it takes? • 5–8 years of experience in Business Analysis within the Banking and Financial Services domain, with experience in fraud-management products or fraud-solution implementations. • Hands-on experience in fraud prevention, transaction monitoring, fraud management, or fraud-detection solutions , preferably in a product or implementation environment. • Experience working as a Business Analyst on client-facing product implementation projects , including requirements gathering and functional analysis. • Strong understanding of business and functional requirements analysis , including as-is/to-be processes, use cases, process flows, and functional specifications. • Experience with data mapping, data-gap analysis, data validation, and transaction-data analysis. • Good working knowledge of SQL for data analysis, validation, reconciliation, and investigation of data issues. • Good understanding of fraud scenarios, detection rules, profiling, thresholds, alerts, and fraud analytics . • Working knowledge of payment systems and payment journeys across different regions and payment methods globally , such as domestic and international payments, real-time payments, SEPA, SWIFT/Wire, and other payment rails. • Experience preparing and delivering solution walkthroughs, functional demonstrations, and client presentations . • Ability to understand client requirements and translate them into functional solutions aligned with product capabilities. • Experience supporting SIT, UAT, defect analysis, functional validation, and implementation issue resolution. • Knowledge of NICE Actimize IFM / IFM-X or other fraud-management products is preferred , but not mandatory. • Strong communication, analytical, problem-solving, and stakeholder-management skills with the ability to work effectively with clients and cross-functional delivery teams. • Knowledge of banking interfaces, XML/JSON, or file-based integrations is an advantage. Preferred Tools & Technologies: • NICE Actimize IFM / IFM-X or other fraud-management products • SQL and data-analysis tools • JIRA and Agile delivery tools • MS Excel, MS Visio, and MS Teams • Experience with banking/payment interfaces, data schemas, XML, JSON, or file-based integrations is desirable What’s it in for you? Join an ever-growing, market-disrupting global company where teams work in a fast-paced, collaborative, and creative environment. Every day at NiCE is an opportunity to learn, innovate, and grow across roles, disciplines, domains, and locations. Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work each week. Requisition ID: 11736 Reporting into: Tech Manager Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. Change Management & Evangelist, AI Incubation (SPARK) SPARK | CX International Internal Incubation Team | Location: Pune So, what’s the role all about? NiCE is building SPARK, a new internal incubation team that turns great ideas from across CX International into working AI solutions, and then into enterprise-grade tools that roll out to colleagues around the world. A tool only creates value if people use it, so we need a change leader who can make AI feel useful, safe, and exciting. As Change Management & Evangelist, you will lead the people side of everything SPARK delivers - preparing teams for change, building AI confidence and skills, and creating the energy that turns a new tool into a new habit. You bring a consulting background, so you know how to diagnose, structure, influence, and deliver, and how to tell a story that moves senior leaders and front-line teams alike. You will be a visible champion of AI for CX International. You will demo, teach, listen, and bring what you hear back to the builders. You will work closely with the Project Manager, the Business Analyst, the AI Architects & Builders, and the Support Helpdesk, Field Sales How will you make an impact? You will own adoption for every SPARK solution, from the first conversation with the business through to sustained use at scale and be the voice of SPARK across the organization. Plan and Lead Change • Assess change impact and readiness for each solution, and map stakeholders, concerns, and the behaviours that need to shift • Serve as the primary on-the-ground team leader for SPARK initiatives, providing hands-on support throughout rollout and adoption phases. • Build and run change, communications, and rollout plans for each global launch, tailored to regions, roles, and time zones • Work with the Project Manager so change milestones sit inside the delivery plan, not after it • Address resistance and concerns openly, including questions about roles and job security, with honest and consistent messages Build AI Fluency and Skills • Design and deliver role-based training, workshops, office hours, and self-paced content that teach people to use SPARK solutions in their own workflow • Create and maintain the SPARK playbook: guides, templates, FAQs, and good-practice examples • Promote responsible and secure use of AI, in line with company guidance • Be in constant engagement with key stakeholders and users to identify engagement roadmap Be the Evangelist • Tell the SPARK story through demos, showcases, town halls, and internal roadshows that show what is possible and what is already working • Build and run a network of AI champions across business units who help their peers adopt new tools and share what works • Collect ideas from across the organisation and encourage colleagues to bring them to SPARK • Act as a trusted adviser to senior leaders on how to lead their teams through AI-enabled change • Draft and send communications as required for CX International, ELT as project sponsor working with NiCE Comms team and HR. Measure and Improve Adoption • Define adoption and value measures: active use, depth of use, sentiment, behavior change, and benefits realized • Run feedback loops with users, the Support Helpdesk, and the architects, turning recurring issues and requests into improvements • Report adoption progress and lessons learned to sponsors, CX International Senior Leadership and steering committees Have you got what it takes? • Bachelor’s degree in business, Organisational Development, Communications, Technology, or a related field, or equivalent experience • 12-18 years of experience in change management, transformation, or enablement, including a background in management or technology consulting • Proven record of leading change for technology rollouts and shifts in ways of working, across multiple regions or business units • Strong knowledge of structured change approaches such as Prosci ADKAR, Kotter certification, or equivalent • Excellent storytelling, facilitation, and presentation skills, including with senior executives • Experience designing and delivering training and enablement programs for non-technical audiences • Hands-on fluency with generative AI tools such as Claude, ChatGPT, or Copilot, and a practical sense of what they can and cannot do • Experience in using Notebook LLM, Synthesia, Beautiful.ai or equivalent. • Ability to influence across teams without direct authority, and to use data to show progress • Fluency in English You will have an advantage if you also have: • Experience in software, SaaS, or technology companies or working for consulting company • Experience running AI or digital champion networks • Prosci ADKAR or an equivalent change management certification • Instructional design or learning and development experience • Experience speaking at internal or external events • Experience working with teams across APAC, EMEA, and the Americas What’s in it for you? SPARK is a chance to be a founding member of a brand-new team, and to shape how NiCE turns AI ideas into everyday tools used by colleagues around the world. Join an ever-growing, market-disrupting, global company where the teams, comprised of the best of the best, work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate about AI, innovative at heart, and excited to constantly raise the bar on what intelligent technology can do, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 11872 Reporting into: Jean Lee , Vice President, Business Operations. Sales Ops About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are seeking a highly skilled Senior Cloud DevOps Automation Engineer to join our team. The ideal candidate will have extensive experience in automating infrastructure and application deployment using a variety of tools and platforms. This role requires a deep understanding of DevOps practices, infrastructure as code, and cloud services, with a focus on Python programming, Kubernetes, Terraform, AWS, and Ansible. How will you make an impact? • Infrastructure Automation: Design, implement, and manage infrastructure as code using Terraform and Kubernetes for scalable and reliable infrastructure deployment. • Cloud Management: Leverage AWS services to design and manage cloud infrastructure, ensuring high availability, security, and performance. • Configuration Management: Utilize Ansible to automate configuration management, software deployment, and orchestration. • Scripting & Automation: Write and maintain Python scripts for automation tasks, integrating various tools and services. • Monitoring & Troubleshooting: Implement monitoring and logging solutions to ensure the health and performance of the infrastructure and applications, and troubleshoot issues as they arise. • Collaboration: Work closely with development, PS, and operations teams to ensure smooth deployment and operation of applications. • Security Compliance: Ensure that the infrastructure and deployment processes comply with industry security standards and best practices. Have you got what it takes? • Total 10+ and Programming Experience: 3+ years of development experience in Python. • Extensive experience with Kubernetes for container orchestration and management. • Container deployments experience using helm. • Application deployment and configuration using ansible. • Managing AWS infrastructure using terraform. • In-depth knowledge of AWS services and best practices for cloud architecture and management. • Strong knowledge of Linux/Unix systems • Knowledge of Puppet • Education Level: B.E/B.Tech/MTech/M.Sc. in Computer Science/IT preferred (or any engineering field considered) or equivalent. • Certifications: AWS Certified DevOps Engineer, Certified Kubernetes Administrator (CKA), or similar certifications. • Good coding skills in major languages such as Python or Perl • Proven ability to learn new technologies quickly. • Ability to work effectively with distributed team • Ability to work in high pressure, highly flexible environment against both short and long-term objectives • Passionate about technology and solving IT operations-focused problems. • Must be detail oriented, task driven, and have excellent communication skills. Customer service focus is key. • Ability to work effectively with staff, peers, and others in and outside the organization to accomplish goals, objectives and to identify and resolve problems What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 10904 Reporting into: Director Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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Company Description Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. Job Description Roles and Responsibilities: -   • Manage large, big box technologically enhanced high end warehouse operations. • Driving SOP and KPI for warehousing operations and benchmark them. • Work closely with all the functions to achieve overall business goals • Warehouse efficiencies and SLA management.  • Distribution (Mid-mile Logistics) • Planning & managing reverse logistics • Plan and identify root causes of inventory deviation through cause-and-effect analysis. • Drive productivity and improve cost efficiency • FEFO & FIFO Management • Coordination with the Dark Store operations team for smooth material movement. • Warehouse Stock audit, Reduce shrink • Engaging with various teams to streamline the processes and operations. • Creating annual calendar for peak seasons and planning operations accordingly to requirement   Qualifications Preferred Candidate: -   • 3 to 4 years of experience in establishing and managing multiple and large, big box technologically enhanced high-end warehouse & logistic operations. • Having F&V experience will be an added advantage. • Effective Analytical, Communications & Excel skills are a must. • Ability to work as a team player in a target driven work environment • Ability to work with 3PL partners • Should have experience towards managing a large team, City heads/WH heads will be reporting into the candidate • Ability think Consumer first and go deep into consumer needs and create innovative solutions for their needs • Overall, should have managed warehousing planning, Distribution & logistic operations of leading organizations • Ability to forecast and determine productivity requirements to produce during the day to meet the overall building objectives. • Drive process improvements and the ability to keep pace with our explosive growth while motivating others in an effort to reduce shrink. • Ability to develop systems, processes, and infrastructure related to warehouse & logistic. • Implemented lean process and innovative technology solutions to improve automation and productivity. • Ability to analyzing various business scenarios and recommending prompt actions for exponentially expanding business Additional Information Visit our tech blogs to learn more about some the challenges we deal with: https://medium.com/swiggy-bytes We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.
HQI 93
About Druva: Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and immutable protection across cloud, SaaS, on-premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva’s graph-powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world. Visit druva.com and follow us on LinkedIn, X and Facebook. Position Summary Druva is seeking to hire a Sales Engineer with a focus on Data Protection with AI &Data Security. As a Sales Engineer, you will provide technical direction and business guidance to the regional sales teams. We are looking for a motivated and proactive individual to help exceed sales targets by driving innovative technical programs, conducting customer demonstrations, POCs, and overseeing daily technical solutioning activities. You will be responsible for evangelizing, positioning, and architecting Druva’s Data Protection, AI & Data Security Solutions to a mix of new & existing customer accounts in the region. Key Responsibilities • Demonstrates technical leadership and subject matter expertise on fully managed cloud-native SaaS, Endpoint & Server Data Protection, AI & Data Security, and Cyber Resiliency • Provides technical leadership and direction to customers and internal staff in the development of Druva solutions, supporting pre-sales activities within the assigned region • Leverage technical discovery and qualification fundamentals to establish rapport as a trusted advisor to develop and propose solutions that meet the technology and business requirements of prospective & existing customer accounts in the region • Meet business objectives by collaborating with Sales Executives in the region • Assist in delivering technical enablement to the Druva Channel Partner ecosystem Requirements • 5 to 8 years in technical customer-facing roles with at least 2+ years as a sales engineer working with enterprise software solutions • Intermediate-level knowledge of enterprise server backup technologies • Intermediate-level knowledge of Virtualization Platforms VMWare, HyperV, Nutanix & ProxMox. • Intermediate-level knowledge of Databases such as MS-SQL, Oracle, Azure SQL. • Working knowledge & understanding of AI concepts and tools. Hands on knowledge of Claude, Copilot would be added advantage. • Intermediate level knowledge of operating systems, including MS Windows, Linux,& amp; macOS. • Experience with Active Directory, Entra ID, SSO, MFA, SCCM, and automated deployment tools. • Intermediate level of knowledge of industry AI. • Basic understanding of network technologies and protocols – TCP/IP, VLAN, DNS, switches, firewalls, routers, and proxies • Entrepreneurial - willing to go the extra mile, strong work ethic, resourceful, “get it done” attitude • A highly energetic drive to meet goals with a strong hands-on, “can-do” approach • Strives in moving in a fast-paced environment, including handling multiple calls/demos per day with immediate follow-up. • Intermediate-level knowledge of Cloud platforms like Azure & AWS. Shift Timing: The role requires working in the US time zone, with shift timings from 6:00 PM to 3:00 AM IST. Desired Skills And Experience: • Experience with a SaaS company or demonstrable knowledge of SaaS practices • Intermediate level of knowledge of cloud-native IaaS & PaaS services. • A high level of business acumen and experience working with various cross- functional stakeholders to foster collaboration in solving business challenges • Fundamental knowledge of the NIST Cybersecurity 2.0 framework Basic knowledge of cybersecurity solutions in the areas of EDR, XDR, MDR, etc.
HQI 93
About Druva Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and immutable protection across cloud, SaaS, on-premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva’s graph-powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world. Visit druva.com and follow us on LinkedIn , X and Facebook . Position Summary The Professional Services Consultant has a responsibility to discover, design, consult, and implement Druva solutions for new and existing customers and provide best practices and guide the customer during the entire implementation cycle. In addition, this would also include providing technical consultation on Druva’s Data Security Services and Disaster Recovery Services and conducting Cyber Simulations, Security assessments, assistance with Ransomware Recovery and Disaster Recovery Playbooks and Runbooks, configuration and integration of SIEM/SOAR tools, etc. As a member of the Professional Services team, this role will engage and drive customer success. Candidates for this pivotal position are highly dynamic and seasoned professionals with soft and technical skills. As a Professional Services Consultant, you will interact with peers around the globe and be a mentor to your team. The ability to effectively scale your interactions from highly technical I.T. staff to key stakeholders at the Executive level is a must. Flexibility in your current skill set and a demonstrable eagerness to learn new things are key criteria to any candidate for this position. You will work in a team of individual contributors who are empowered to make decisions and run their daily business tasks. Key Responsibilities Discover, Design, Deploy, and Optimize Druva Solutions to meet customer requirements Lead end to end product deployments and configurations for all lines of business in Druva related to Enterprise Workloads, End User Protection, SaaS Applications and Ransomware and Disaster Recovery practices Conduct Cyber Simulation exercises and Security assessments to test customer’s readiness to handle a cyber attack as well as identify gaps within existing security practices and provide recommendations to mitigate the same Conduct Security Penetration testings Assist with Incident Response Plans, Recovery Playbooks and Cyber Recovery. Assist with SIEM/SOAR integrations and configurations between the Customer and Druva’s environment Build Project Plans, and organize and manage all phases of a project to ensure successful implementation. This includes developing technical solutions and managing project plans, project schedules, success criteria, and milestones Consult with customers and internal teams on best practices and meet expectations Communicate status to key stakeholders on project status to drive the outcome Timely responsiveness to customer satisfaction Manage customer relationships and perform environmental health assessments of product adoption and data resiliency Collaborate with cross-functional teams on customer requests and feature/product enhancements Desired Skills and Experience 8+ years in technical customer-facing roles with at least 2+ years as a Consultant Leading and assisting the team and driving large customer implementation across all customers for Enterprise Workloads, End User protection, SaaS Applications, Ransomware Recovery, Disaster Recovery practices Expert level knowledge of Operating Systems including MS Windows, Linux and Mac. Experience with IDP, SSO Tools, SCCM/Casper/Jamf/intune Deployment tools, Virtual environments (VMWare, VMC, HyperV, AWS, Azure, Nutanix), Storage Technologies (SAN/NAS) Knowledge of Networking concepts (TCP/IP, DNS, Bandwidth Management, Firewalls), Cloud Technologies using AWS/Azure/M365/Google Workspace as well as Security Solutions. Fast Learner in a dynamic environment with changing priorities Experience in conducting Cyber Simulation Exercises with multiple stakeholders Experience in conducting Risk Assessments Experience in curating IR playbooks and runbooks Experience in handling a cyber recovery process Experience with automation and scripting tools such as PowerShell, Python, etc. Exposure to API’s Results-oriented with the ability to prioritize activities, plan and organize to meet commitments Excellent presentation, communication (verbal & written), and relationship-building skills, across all levels of management including negotiations and risk abatement Excellent consultative approach to customer engagements Working knowledge of SaaS demonstrating deep knowledge of SaaS practices Ability to work in a cross-functional team environment and collaborate with key partners to drive customer engagement and experience Understanding of automation and scripting tools such as PowerShell, Python, etc would be an added advantage. . Requirements Strong knowledge of enterprise server backup technology Working Knowledge and practical experience administrating Virtual Infrastructure. Backup & Restore of File, NAS, MSSQL,MYSQL, Oracle Servers, SAP HANA, AHV, VMware, EC2, Azure VM, VMC, Nutanix, EP, SFDC, M365, Gsuite etc. Working Knowledge of AWS services - mainly EC2, S3, RDS, IAM & VPC. Hands on experience with conducting Cyber Simulation exercises to identify security vulnerabilities and provide recommendations to mitigate the gaps Working knowledge of SIEM/SOAR tools and industry-wide ransomware recovery practices Knowledge of Blue team activities and its related tasks Understanding of project management methodologies and processes Exposure to Storage protocols SAS, Fibre Channel, SCSI, iSCSI Understanding of SaaS applications such as M365, Google Workspace, Salesforce etc. Understanding of Network Technologies and protocols – TCP/IP, VLAN, DNS, switches, firewalls, routers Knowledge of scripting languages such as PowerShell, Python etc. CISM or Security+ certified preferred.
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