Soho Beach House Miami Jobs

Soho House &HQI 83

The Role… At Soho House a Food & Beverage Manager is responsible for managing service, quality control and consistent F&B experience is executed under the direction of the General Manager. The F&B Manager owns daily / weekly / monthly delivery on special projects and ensuring optimal member, guest and staff experience is executed. As a Food and Beverage Manager you will develop as a leader in the hospitality industry through exceptional leadership, P&L review, forecasting, interviewing / hiring specific areas of the business, inventory, purchasing, vendor relationships and ensuring the business is optimized to its highest standards. staff and finance. A successful Food and Beverage Manager will maximize sales and revenue through building relationships with customer understanding and implementing opportunities that drive efficiency and effective process. The F&B Manager will be largely responsible for service standards, elevating member/guest experience, hiring, training and oversight of F&B staff scheduling. Main Duties… • Influential leader who proactively manages the operations in conjunction with General Manager to ensure service, staffing and member/guest experience is above par and profit meets targeted budgets • Passionate about guest service and articulate in communicating with and interacting with members, guests, staff to preserve excellent levels of internal and external customer service • Partner with internal and external stake holders to create, design, train and implement exceptional menus, purchase goods and continuously make necessary improvements • Proactive in identifying customers’ needs and responsive in developing action plan that enhances experience and mitigates risk • Engage and comply to HR (People & Development) guidelines and support recruitment efforts to ensure we are attracting, retaining and training all new hires to be high performers with high potential • Establish targets, KPI’s, schedules, policies and procedures • Drive transparency and open channel of communication that fosters team awareness, ownership and accountability with emphasis in motivation and teamwork • Comply with all allergy procedures and maintaining a clean, sanitary, healthy and safe work environment for staff, members, guests and safety regulations • Responsible for weekly/daily recaps that entail various aspects of the shift including but not limited to; service standards, allergy procedure, staffing, sales, profit and proactive solutions to mitigate future risk Required Skills/Qualifications: • Minimum of 5+ years’ experience in a similar capacity • Detail oriented, process driven and ability to problem solve in high-volume and demanding fast-paced environments • POS (or alternative), Open Table, Opera or other Hospitality driven technologies experience • Passionate and influential leader who positively communicates cross-functionally and leads a team to drive efficient and effective best practices through service • Passionate about food and beverages trends and best practices and local health & safety compliancy regulations • Ability to manage personnel and meet / exceed financial targets • Guest-oriented and service-minded as well as flexible and pro-active Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands. • Must be able to make periodical fast paced movements are required to go from one part of the property to others. • Must be able to move, pull, push, carry or lift at least 30 pounds. • Must be able to occasionally kneel, bend, crouch and climb is required. • Must be able to perform physical activities such as lifting, cleaning, and stooping. • Must be able to stand, walk, lift, and bend for long periods of time. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match • Paid Time Off: Full- Time Employees have sick day's + vacation days • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability • Learning & Development: An extensive range of internally and externally run courses are available for all employees. • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Soho House &HQI 83

The role… At Soho House a Host is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incoming calls, and creating reservations for the Club or F&B Operation(s)/Restaurant(s). The Host, has acute organizational and people skills which often in infectious and promotes positive experience from the moment anyone arrives up until their departure. Responsibilities also entail excellent service to all guests, members and staff via friendliness, professional, and organizational efficiency. A successful Host, you may be responsible for training other reception team members on process and service standards set at Soho House. As an experienced Host you are required to be able to master our phone system, have a warm and friendly disposition, ensure all anticipated covers are accounted for during service and tables are ready for the reservation’s arrival. Main Duties • Ensure every member and guest is welcomed by name (if local/applicable) and new guests are welcomed with open arms and in a hospitable manner • Answer high-volume phone lines and confidently answer standard Q&A regarding menus, hours of operation and amenity availability/pricing and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries in full and with complete detail • Create reservations for club/restaurants and assist F&B Managers on the floor with service standards and service execution • Punctuating all calls and interactions with friendliness, accuracy, and discretion • Work with the reception team to ensure excellent service for members and open dialogue is had to manage expectations properly • Build relationships with members and guests and communicate and red flags and positive feedback to management to assess • Influence a fun and positive atmosphere by being approachable and professional • Performs other duties as assigned by supervisor/manager Required Skills/Qualifications • Minimum of 3+ years’ experience in a similar role. • Must have OpenTable and MICROS experience • Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities. • Problem solving skills and bring conflict resolution to any anticipated or current matter • Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment • Strong communication skills and ability to understand and follow written and verbal instructions • Flexible schedule and ability to work nights, weekends and holiday’s (as needed) Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands. • Must be able to work on your feet for at least 8-10 hours. • Fast paced movements occasionally required to go from one part of the club to others. • Must be able to understand and communicate clearly with guests, members, and coworkers. • Must be able to reach and handle the computer, keyboard, and desktop items. • Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match • Paid Time Off: Full- Time Employees have sick day's + vacation days • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability • Learning & Development: An extensive range of internally and externally run courses are available for all employees. • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Soho House &HQI 83

The role… At Soho House, the Bartender is responsible for preparing alcoholic and nonalcoholic beverages, serving food and providing excellent service accompanied by memorable experiences to all guests and members who visit a Soho House & Co. property. As a Bartender you are an extension of the brand, management team and global food and drink program. As a result, you will be responsible for professional behavior, charismatic and positive energy to create a fun environment that drives conversation and sales. A successful Bartender will greet customers, learn and remember their preferences, answer questions, recommend menu items, and prepare and serve beverages. You will also upsell items, create recipes, utilize proper equipment and ingredients, and handle basic cleaning duties. To succeed as a Soho House Bartender, you should have a neat appearance and an engaging, friendly personality. You should be efficient, observant, knowledgeable, and personable with a thirst for all things craft cocktails! Main Duties • Follow steps of service and company guidelines for preparing cocktails, juices, coffee and drinks used at the bar • Maintain a clean and organized section as well as collaborate with other bartenders to; wash glassware and utensils after each use, Clean up after customers and clean work area • Educate guests and members about beverage options learned through House Tonic trainings • Discuss and describe daily specials, seasonally influenced menu items and food pairing options to promote additional sales through creating optimal experience for dining • Collect payment on all sold items and operate a cash register • Check identification of customers to make sure they meet age requirements for purchase of alcohol and tobacco products as well as determine when a customer has had too much alcohol • Arrange bottles and glasses to make attractive displays that promote specific beverage options and can increase overall sales and member / guest experience • Serve customers in a friendly and helpful manner • Monitor and maintain an inventory of supplies and delegate replenishment of items to Barbacks • Mix ingredients according to drink recipes to maintain a globally unified beverage program and consistent experience • Performs other duties as assigned by supervisor/manager Required Skills/Qualifications • 2+ years’ experience working in high-volume F&B operation • Craft cocktail experience and working with seasonally influenced perishable items • Experience making coffee drinks a plus • Ability to multitask and deliver drink requests in a timely and efficient manner while maintaining consistency • Strong communication and people skills • Flexible schedule and reliable • Tips certified • Micros a plus Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands. • Must be able to work on your feet for at least 8 hours. • Fast paced movements are required to go from one part of the club to others. • Must be able to move, pull, carry or lift at least 40 pounds. • Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match • Paid Time Off: Full- Time Employees have sick day's + vacation days • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability • Learning & Development: An extensive range of internally and externally run courses are available for all employees. • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Soho House &HQI 83

The Role… At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. Also, collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest request. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff. Main Duties • Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School • Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards • Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk • Complete all check out reports at the end of each shift and have it double checked and signed by management • Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable • Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests • Assist runners and bussers when possible with expo and service bar tickets to support all table orders • Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed • Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests • Performs other duties as assigned by supervisor/manager Required Skills/Qualifications • Minimum of 2+ years’ experience in similar capacity • Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure • Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests • Must be able to demonstrate competency as outlined in the training schedule and Club School • Must be able to work flexible shifts and schedules, including weekends and holidays as needed • Ability to take direction, work in a team environment and autonomously • Tips certified and POS knowledge Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands. • Must be able to make periodical fast paced movements are required to go from one part of the property to others. • Must be able to move, pull, carry or lift at least 20 pounds. • Must be able to occasionally kneel, bend, crouch and climb is required. • Must be able to perform physical activities such as lifting, cleaning, and stooping. • Must be able to stand, walk, lift, and bend for long periods of time. • Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match • Paid Time Off: Full- Time Employees have sick day's + vacation days • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability • Learning & Development: An extensive range of internally and externally run courses are available for all employees. • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Soho House &HQI 83

The role… At Soho House, a Glass Polisher thrives in fast-paced and high-volume environments that require efficient and careful cleaning, polishing and storage of glassware used at Soho House. The Glass Polisher collaborates with the kitchen and bar team to support Front of House (FOH) operations. Partnering with the Porter and Dishwasher team a Glass Polisher is meticulous and has a keen eye for detail to ensure crystal clear appearance of all glassware. A successful Glass Polisher plays a crucial role in maintaining a sanitary and clean experience for members and guests that enforces increased customer satisfaction, reduce the number of spotty glasses, and add an attractive, polished appeal to the glassware selection. Main Duties • Responsible for partnering with Porters and dishwashers following glassware being washed and sanitized to inspect imperfections, dry water spots, stocking and support Front of House (FOH) team with glassware for service • Adhere to health and safety guidelines by following Soho House Company policies, procedures, and standards and local, state, and federal law as applicable Dispose of any broken/chipped/defective glassware to maintain the safety of our guests • Clean and polish stemware, flatware and all bar glassware • Partner with barbacks and housekeeping team to restock glassware for all bars and minibars (when applicable) • Communicate effectively with all team members to ensure members and guests experience and service is upheld to the highest standards • Support bartenders in wiping down bottles, cleaning and maintaining bar • Performs other duties as assigned by supervisor/manager Required Skills/Qualifications • Minimum 1+ year of experience • Ability to understand and follow written and verbal instructions • Detail oriented and thrive in fast-paced environment • Ability to multitask and work and works well under pressure • Keen eye for detail and “perfection” even if it requires repetitive task • Basic verbal communication skills Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands. • Must be able to work on your feet for at least 8 hours. • Fast paced movements are required to go from one part of the club to others. • Must be able to move, pull, carry or lift at least 40 pounds. • Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match • Paid Time Off: Full- Time Employees have sick day's + vacation days • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability • Learning & Development: An extensive range of internally and externally run courses are available for all employees. • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Soho House &HQI 83

The role… At Soho House a Host is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incoming calls, and creating reservations for the Club or F&B Operation(s)/Restaurant(s). The Host, has acute organizational and people skills which often in infectious and promotes positive experience from the moment anyone arrives up until their departure. Responsibilities also entail excellent service to all guests, members and staff via friendliness, professional, and organizational efficiency. A successful Host, you may be responsible for training other reception team members on process and service standards set at Soho House. As an experienced Host you are required to be able to master our phone system, have a warm and friendly disposition, ensure all anticipated covers are accounted for during service and tables are ready for the reservation’s arrival. Main Duties • Ensure every member and guest is welcomed by name (if local/applicable) and new guests are welcomed with open arms and in a hospitable manner • Answer high-volume phone lines and confidently answer standard Q&A regarding menus, hours of operation and amenity availability/pricing and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries in full and with complete detail • Create reservations for club/restaurants and assist F&B Managers on the floor with service standards and service execution • Punctuating all calls and interactions with friendliness, accuracy, and discretion • Work with the reception team to ensure excellent service for members and open dialogue is had to manage expectations properly • Build relationships with members and guests and communicate and red flags and positive feedback to management to assess • Influence a fun and positive atmosphere by being approachable and professional • Performs other duties as assigned by supervisor/manager Required Skills/Qualifications • Minimum of 3+ years’ experience in a similar role. • Must have OpenTable and MICROS experience • Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities. • Problem solving skills and bring conflict resolution to any anticipated or current matter • Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment • Strong communication skills and ability to understand and follow written and verbal instructions • Flexible schedule and ability to work nights, weekends and holiday’s (as needed) Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands. • Must be able to work on your feet for at least 8-10 hours. • Fast paced movements occasionally required to go from one part of the club to others. • Must be able to understand and communicate clearly with guests, members, and coworkers. • Must be able to reach and handle the computer, keyboard, and desktop items. • Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability • Learning & Development: An extensive range of internally and externally run courses are available for all employees. • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Soho House &HQI 83

The role… At Soho House, a Busser is responsible for curating a we organized, clean and structured member and guest experience. A Busser, supports runners, servers and management by cleaning and resetting tables, ensuring the availability of flatware and plates, and bringing guest needs to the attention of waitstaff. They also restock necessary items, such as napkins and straws, and may assist with washing dishes. A successful Busser will be efficient, attentive, and have strong customer service skills. Main Duties • Detail all tables before service begins, ensure place settings are neat and organized and candles are on the tables • Ensure appropriate table setting and china is used for various services throughout the day; breakfast, lunch, dinner or feast service; mis en place (ketchup, salt pepper, HP and sugar bowl). • Stock all stations upon arrival (small plates, sharing plates, water and wines glasses, and all the silverware) and maintain throughout service along with working with your team to keep the bread warmer full and neat • Maintain section and ensure bread and water is delivery upon guests’ arrival while also assisting other sections when applicable • Clear tables plates, silver / glassware between each course and subsequently wipe down and re-set table for new guests • Polish silverware and pot wash are stored according to local standards • Complete side work before and after service (see side work sheets for details) • Making sure the cabinet and shelf in the bar area are full before service (glassware - silverware - plate ware). • Remove all the dirty linen from station and trash is empty and clean Required Skills/Qualifications • 1+ years of experience in similar role • Flexible schedule and open to working weekends / holidays (when needed) • Ability to understand and follow written and verbal instructions. • Detail oriented ability to multitask and deliver results in demanding and fast-paced environments • Basic verbal communication skills. Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands. • Must be able to work on your feet for at least 8 hours. • Fast paced movements are required to go from one part of the club to others. • Must be able to move, pull, carry, or lift at least 40 pounds. • Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match • Paid Time Off: Full- Time Employees have sick day's + vacation days • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability • Learning & Development: An extensive range of internally and externally run courses are available for all employees. • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Soho House &HQI 83

The Role… At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. Also, collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest request. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff. Main Duties • Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School • Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards • Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk • Complete all check out reports at the end of each shift and have it double checked and signed by management • Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable • Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests • Assist runners and bussers when possible with expo and service bar tickets to support all table orders • Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed • Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests • Performs other duties as assigned by supervisor/manager Required Skills/Qualifications • Minimum of 2+ years’ experience in similar capacity • Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure • Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests • Must be able to demonstrate competency as outlined in the training schedule and Club School • Must be able to work flexible shifts and schedules, including weekends and holidays as needed • Ability to take direction, work in a team environment and autonomously • Tips certified and POS knowledge Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands. • Must be able to make periodical fast paced movements are required to go from one part of the property to others. • Must be able to move, pull, carry or lift at least 20 pounds. • Must be able to occasionally kneel, bend, crouch and climb is required. • Must be able to perform physical activities such as lifting, cleaning, and stooping. • Must be able to stand, walk, lift, and bend for long periods of time. • Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match • Paid Time Off: Full- Time Employees have sick day's + vacation days • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability • Learning & Development: An extensive range of internally and externally run courses are available for all employees. • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Soho House &HQI 83

The Role… At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. Also, collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest request. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff. Main Duties • Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School • Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards • Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk • Complete all check out reports at the end of each shift and have it double checked and signed by management • Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable • Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests • Assist runners and bussers when possible with expo and service bar tickets to support all table orders • Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed • Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests • Performs other duties as assigned by supervisor/manager Required Skills/Qualifications • Minimum of 2+ years’ experience in similar capacity • Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure • Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests • Must be able to demonstrate competency as outlined in the training schedule and Club School • Must be able to work flexible shifts and schedules, including weekends and holidays as needed • Ability to take direction, work in a team environment and autonomously • Tips certified and POS knowledge Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands. • Must be able to make periodical fast paced movements are required to go from one part of the property to others. • Must be able to move, pull, carry or lift at least 20 pounds. • Must be able to occasionally kneel, bend, crouch and climb is required. • Must be able to perform physical activities such as lifting, cleaning, and stooping. • Must be able to stand, walk, lift, and bend for long periods of time. • Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match • Paid Time Off: Full- Time Employees have sick day's + vacation days • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability • Learning & Development: An extensive range of internally and externally run courses are available for all employees. • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Soho House &HQI 83

The role… At Soho House, the Bartender is responsible for preparing alcoholic and nonalcoholic beverages, serving food and providing excellent service accompanied by memorable experiences to all guests and members who visit a Soho House & Co. property. As a Bartender you are an extension of the brand, management team and global food and drink program. As a result, you will be responsible for professional behavior, charismatic and positive energy to create a fun environment that drives conversation and sales. A successful Bartender will greet customers, learn and remember their preferences, answer questions, recommend menu items, and prepare and serve beverages. You will also upsell items, create recipes, utilize proper equipment and ingredients, and handle basic cleaning duties. To succeed as a Soho House Bartender, you should have a neat appearance and an engaging, friendly personality. You should be efficient, observant, knowledgeable, and personable with a thirst for all things craft cocktails! Main Duties • Follow steps of service and company guidelines for preparing cocktails, juices, coffee and drinks used at the bar • Maintain a clean and organized section as well as collaborate with other bartenders to; wash glassware and utensils after each use, Clean up after customers and clean work area • Educate guests and members about beverage options learned through House Tonic trainings • Discuss and describe daily specials, seasonally influenced menu items and food pairing options to promote additional sales through creating optimal experience for dining • Collect payment on all sold items and operate a cash register • Check identification of customers to make sure they meet age requirements for purchase of alcohol and tobacco products as well as determine when a customer has had too much alcohol • Arrange bottles and glasses to make attractive displays that promote specific beverage options and can increase overall sales and member / guest experience • Serve customers in a friendly and helpful manner • Monitor and maintain an inventory of supplies and delegate replenishment of items to Barbacks • Mix ingredients according to drink recipes to maintain a globally unified beverage program and consistent experience • Performs other duties as assigned by supervisor/manager Required Skills/Qualifications • 2+ years’ experience working in high-volume F&B operation • Craft cocktail experience and working with seasonally influenced perishable items • Experience making coffee drinks a plus • Ability to multitask and deliver drink requests in a timely and efficient manner while maintaining consistency • Strong communication and people skills • Flexible schedule and reliable • Tips certified • Micros a plus Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands. • Must be able to work on your feet for at least 8 hours. • Fast paced movements are required to go from one part of the club to others. • Must be able to move, pull, carry or lift at least 40 pounds. • Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match • Paid Time Off: Full- Time Employees have sick day's + vacation days • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability • Learning & Development: An extensive range of internally and externally run courses are available for all employees. • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Soho House &HQI 83

The role… At Soho House, a Busser is responsible for curating a we organized, clean and structured member and guest experience. A Busser, supports runners, servers and management by cleaning and resetting tables, ensuring the availability of flatware and plates, and bringing guest needs to the attention of waitstaff. They also restock necessary items, such as napkins and straws, and may assist with washing dishes. A successful Busser will be efficient, attentive, and have strong customer service skills. Main Duties • Detail all tables before service begins, ensure place settings are neat and organized and candles are on the tables • Ensure appropriate table setting and china is used for various services throughout the day; breakfast, lunch, dinner or feast service; mis en place (ketchup, salt pepper, HP and sugar bowl). • Stock all stations upon arrival (small plates, sharing plates, water and wines glasses, and all the silverware) and maintain throughout service along with working with your team to keep the bread warmer full and neat • Maintain section and ensure bread and water is delivery upon guests’ arrival while also assisting other sections when applicable • Clear tables plates, silver / glassware between each course and subsequently wipe down and re-set table for new guests • Polish silverware and pot wash are stored according to local standards • Complete side work before and after service (see side work sheets for details) • Making sure the cabinet and shelf in the bar area are full before service (glassware - silverware - plate ware). • Remove all the dirty linen from station and trash is empty and clean Required Skills/Qualifications • 1+ years of experience in similar role • Flexible schedule and open to working weekends / holidays (when needed) • Ability to understand and follow written and verbal instructions. • Detail oriented ability to multitask and deliver results in demanding and fast-paced environments • Basic verbal communication skills. Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands. • Must be able to work on your feet for at least 8 hours. • Fast paced movements are required to go from one part of the club to others. • Must be able to move, pull, carry, or lift at least 40 pounds. • Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match • Paid Time Off: Full- Time Employees have sick day's + vacation days • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability • Learning & Development: An extensive range of internally and externally run courses are available for all employees. • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Soho House &HQI 83

Job Purpose: The Membership Director, Miami is responsible for overseeing the development, acquisition and retention of Soho House members. This role drives membership growth, leads and manages the local Membership team, ensures a high standard of member experience, and significantly contributes to the overall success of the business. The Director will work closely with House, regional and global teams to meet quarterly and annual membership targets, build and nurture a vibrant member community, and ensure the membership experience reflects Soho House’s unique creative spirit. They will have a strong understanding of the market and its creative and cultural landscape, an extensive local network, and the ability to build meaningful relationships across the city. They will combine strong commercial and strategic thinking with a highly visible, hands-on approach to members and the market. Main Responsibilities Membership Recruitment & Retention • Deliver the full membership budget each year, in line with weekly revenue targets and quarterly and annual targets for both new application approvals and member retention. • Develop and deliver a comprehensive membership strategy with clear plans across acquisition and retention, monitoring performance and adjusting throughout the year as needed. • Develop strategies for key renewal groups. Manage and execute retention plan, both offsite and onsite to mitigate churn. • Make strategic decisions and adjustments to ensure membership targets are achieved or exceeded, identifying opportunities to accelerate growth or address areas of underperformance. • Drive membership growth by leveraging an extensive personal network within the creative industries while continuously developing new communities and pipelines for prospective members. • Ensure member outreach, approvals and the overall membership demographic reflect the House Identity Plan, with particular focus on demographics and creative communities that are reflective of the local market. • Maintain a detailed understanding of the membership base, including applications, approvals, conversion, renewals, leavers, engagement and retention. • Collect, analyze and act on retention metrics, member feedback and survey data to continuously improve member satisfaction and identify opportunities for growth. • Work closely with the Member Success team to develop and deliver retention actions, with particular focus on members at highest risk of leaving. • Maintain a strong understanding of the competitive landscape and ensure Soho House continues to attract and retain a relevant, high-quality creative membership. Team Leadership & Management • In close partnership with the Area General Manager, lead the Membership team, ensuring clear roles, responsibilities and accountability across the function. • Recruit, lead and inspire a high-performing Membership team that represents the profile and diversity of the membership community. • Set clear performance goals and provide regular feedback, mentorship and direction to ensure the team delivers membership targets, high-quality members and an exceptional member experience. • Establish clear working rhythms across outreach, applications, Committee, introductions, member engagement, retention and renewals. • Ensure the team maintains a strong presence within the House and develops meaningful relationships with members and prospective members. • Foster a collaborative, inclusive and results-driven team culture. • Identify development opportunities within the team and support succession and career progression. Committee Development & Oversight • Build, grow and manage the Membership Committee, ensuring it is balanced across age, ethnicity, gender, industry, experience and community representation and reflects the House Identity Plan. • Develop strong individual relationships with Committee members and ensure they understand their role in identifying, proposing and engaging prospective members. • Motivate and engage Committee members to actively participate in the membership process and deliver against Committee proposal targets. • Ensure the Committee remains connected to the evolving creative and cultural landscape and continuously introduces new communities and perspectives to the House. • Use tracking metrics to regularly review the composition, engagement and effectiveness of the Committee, making changes where required to maintain strong performance. • Lead Committee meetings and maintain a consistent cadence of engagement with Committee members outside of formal meetings. Membership Quality Control • Oversee the membership application and approval process to ensure all approved members meet Soho House’s standards of quality and creativity. • Maintain a consistent and high calibre of membership, ensuring the community reflects the identity, values and creative spirit of Soho House. • Maintain oversight of membership quality across new applications, renewals and the existing member base. • Ensure the application pipeline is being actively managed and that prospective members are appropriately engaged ahead of approval. • Regularly review the composition of the membership base and identify areas where additional outreach or greater representation is needed. • Partner with regional Membership leadership on complex membership decisions or where additional review is required. Member Introductions & Membership Journey • Ensure all new members receive a high-quality introduction to the House, its community, values, rules and membership experience. • Regularly host member introductions to set the standard for the Membership team and personally engage with new members. • Ensure introduction attendance and follow-up are consistently monitored and managed by the team. • Work cross-functionally to develop engagement strategies for members during their first year, with particular focus on improving Year 1 retention. • Ensure a seamless member journey from application and approval through onboarding, engagement, renewal and ongoing membership. • Identify opportunities to improve the member journey based on feedback, engagement and retention data. Outreach & Member Engagement • Develop and lead a proactive outreach strategy, building a strong and consistent pipeline of prospective members aligned with the House identity and membership targets. • Actively engage across the creative and cultural landscape, building meaningful relationships with established and emerging talent, cultural leaders, community connectors and prospective members. • Maintain an extensive and evolving network across art, music, fashion, film, design, media, technology, food, hospitality and other relevant creative industries. • Identify new communities, industries and networks where Soho House should have greater representation and develop targeted outreach plans to engage them. • Build and maintain relationships with key cultural figures, global talent and ambassadors who can contribute meaningfully to the House and wider membership community. • Maintain a strong external presence, attending relevant cultural and industry moments and ensuring Soho House remains connected to the people and communities shaping the city. • Develop strong relationships with existing members and maintain a visible presence in the House, gathering feedback and maintaining a first-hand understanding of member sentiment. • Identify members at risk of leaving and personally engage where senior intervention can support retention. • Work with the Membership team to develop targeted member engagement and retention initiatives throughout the membership lifecycle. • Identify opportunities around key cultural moments to support member acquisition, engagement and retention, working with the relevant internal teams to bring these opportunities to life. • Serve as a key ambassador for Soho House, strengthening relationships with the wider creative community and ensuring the membership continues to evolve alongside the city. Member Conduct & Behaviour Management • Lead efforts to address member behaviour and conduct issues, working closely with the Membership and House teams to handle sensitive conversations. • Ensure all behavioural and conduct-related concerns are documented, followed up and resolved promptly and professionally. • Provide clear direction to the Membership team on appropriate handling and escalation of member behaviour issues. • Ensure member-related issues are managed consistently and in line with Soho House policies, working with the Membership Behaviour Committee, Legal, P&D and regional leadership where required. • Personally lead sensitive or complex member conversations where senior intervention is appropriate. • Maintain strong judgement and discretion while balancing the interests of individual members, the wider community and the business. House Presence & Member Experience • Spend significant time in the House throughout the week, including appropriate evenings and weekends, maintaining a visible and approachable presence with members. • Build strong relationships with the membership community and maintain a first-hand understanding of member sentiment and the overall House experience. • Be present during key House moments and major events, hosting and supporting the team with membership management and member engagement. • Regularly gather feedback from members and identify recurring themes or opportunities to improve the membership experience. • Work closely with the Area General Manager and Operations team to address issues affecting member satisfaction and retention. • Support House teams by providing feedback and guidance to continuously enhance the member experience. Cross-functional Collaboration • Work closely with the General Manager, Operations, Member Events, Member Relations, Member Success, Partnerships, Marketing and regional Membership leadership to ensure the membership strategy is reflected across the wider House experience. • Partner closely with the Member Events team, sharing member insight, feedback, demographic data and knowledge of the creative community to help inform programming that is relevant to members and supports acquisition and retention goals. • Maintain clear alignment with Member Events around key cultural moments, priority communities and opportunities for prospective and existing member engagement, while respecting clear ownership of event strategy and execution. • Work with Operations and the Area General Manager to ensure member feedback and recurring themes are understood and addressed, particularly where the House experience is impacting satisfaction or retention. • Partner with Member Relations, Membership Strategy, and Member Success to identify churn risks and develop targeted strategies for members or groups requiring additional engagement. • Work with Partnerships to identify relevant local relationships and opportunities that can add value to the membership proposition and strengthen Soho House’s position within the local market. • Collaborate with Marketing and Communications teams on relevant member communications, outreach and key membership moments. • Represent the membership perspective in cross-functional House planning and decision-making, ensuring member needs, feedback and business objectives are considered. • Maintain close communication with regional Membership leadership, sharing performance, risks, opportunities and market insight and ensuring we remain aligned with wider North American membership priorities. Performance, Reporting & Administration • Maintain a detailed understanding of membership performance across applications, approvals, conversion, membership base, renewals, leavers, retention and revenue. • Use membership data, Salesforce reporting, member feedback and market insight to identify trends, risks and opportunities and translate them into clear actions. • Provide regular performance updates and recommendations to House and regional leadership. • Maintain clear forecasting around membership growth, renewals and attrition and proactively flag areas of risk. • Ensure the Membership team maintains accurate and comprehensive records across Salesforce and other membership systems. • Ensure membership applications, renewals, member feedback, behaviour and outreach activity are documented accurately and consistently. • Manage the local Membership budget and ensure investment is directed towards initiatives that support acquisition, engagement and retention. • Ensure all Membership processes and administrative standards are delivered accurately and efficiently by the team. Experience Required: • Strong leadership skills with a proven track record of managing high-performing teams (inc remote and different markets) and large budgets with over 10 years experience. • Extensive network and experience in creative industries. • A minimum of 5 years experience managing teams in different markets within USA, including a strong knowledge of consumer behaviour, cultural insights, and ability to translate into revenue growth. • Demonstrated expertise in driving and retaining membership and/or sales into a similar business. • Exceptional communication and interpersonal skills, with the ability to engage and inspire others, with extensive experience building and leading presentations. • Experience engaging and presenting to C level/senior leadership beneficial. • Data-driven approach to membership management, with the ability to interpret and act on key metrics. • Passion for creativity, community building, and hospitality. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability • Learning & Development: An extensive range of internally and externally run courses are available for all employees. • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Soho House &HQI 83

The role… At Soho House, the Cecconi's Lead Host is responsible for welcoming, directing or signing in all members and guests to the property. As Cecconi's Lead Host, you will wear many hats and oversee the diverse portfolio of your local properties; reception desk and handle basic computer duties, host in the Restaurant, Garden, and Private Dining space, as well as performing Guest List responsibilities. A successful and experienced Cecconi's Lead Host, may also be responsible for training other members of the reception team and may be responsible for Maitre’d duties. We hope that you’re a people person with excellent professional phone etiquette and a flair for making members and guests feel welcome! Main Duties • Ensure every member is welcomed by name (if local) and guest is welcomed with open arms and in a hospitable manner • Answer high-volume phone lines and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries • Well-versed on standard Q&A regarding menus, hours of operation and amenity availability/pricing • Maintain a clean, sanitary and safe work environment, reception area, desk and coat check closet • Perform Guest List duties on the floor level, club and/or Rooftop (if applicable) • Support, redirect and problem solve in real-time to ensure any guest related concerns are addressed and action items have been set • Assist guests by checking/ retrieving their coats and/or items they left with the bell person • Build relationships with members and guests and communicate and red flags and positive feedback to management to assess • Influence a fun and positive atmosphere by being approachable and professional Required Skills/Qualifications • Minimum of 3+ years’ experience in a similar role. • Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities. • OpenTable, Salesforce and Opera experience is a plus not a must • Problem solving skills and bring conflict resolution to any anticipated or current matter • Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment • Strong communication skills and ability to understand and follow written and verbal instructions • Flexible schedule and ability to work nights, weekends and holiday’s (as needed) Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands. • Must be able to work on your feet for at least 8 hours. • Fast paced movements are required to go from one part of the club to others. • Must be able to move, pull, carry or lift at least 40 pounds. • Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match • Paid Time Off: Full- Time Employees have sick day's + vacation days • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability • Learning & Development: An extensive range of internally and externally run courses are available for all employees. • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Soho House &HQI 83

The role… At Soho House, the Bar Captain responsible for representing the highest standard of service and respected example for their peers to look to for support. As the Bar Captain, you are an extension of the management team and supervise staff during the shift and ensure cocktails, coffees, juices, & wine are sent out to the floor and served at the bar in accordance to standards set for service and quality control. A Bar Captain requires high levels of organization, problem-solving and communication skills. You may also be responsible for supervising multiple aspects of supplying, running, and operating the bar. Ultimately, your main responsibility is to ensure that the bar staff provides positive experiences! Main Duties • Act as extension of management team and maintain the following programs: house-made syrups, fresh juices, batching, barrel aged cocktails, bespoke coffee, hot beverages and any specialty cocktails • Ensure cleanliness of the bar including underneath bar top, the sink basins, speed rails, storage areas, floors and drains below the wells, back bar bottles, glassware shelves, all metal surfaces on low boys and espresso machine • Maintain a safe and clean workstation as well as update Side Work Sheets to be up to date while communicating any inventory and purchase orders required to efficiently and effectively operate the bar • Represent Soho House ethos & standards and the philosophy of House Tonic program while influencing sales to generate revenue • Complete, delegate and support management by carrying out any opening and closing bar duties and ensure the bar is set-up to Health Department and Soho House standards • Assist and participate in the development of seasonal menu implementations for the beverage program, including new product tasting with suppliers • Support and participate in product and skill educational opportunities and the development of the beverage training program for all staff • Well-versed and knowledgeable about all menu items (food and drink), pairing opportunities and upselling to provide optimal guest / member experience • Follow service standards, mixture of ingredients to craft a Soho cocktail and collection of payment through MIROS (or similar POS) • Check identification of customers to make sure they meet age requirements for purchase of alcohol and tobacco products as well as determine when a customer has had too much alcohol • Performs other duties as assigned by supervisor/manager Required Skills/Qualifications • 5+ years of bar experience and proven leader with exceptional skills to influence others behind the bar • Strong communication and people skills while also cognizant of the bottom line and generating revenue • Ability to multitask and work in a fast-paced and demanding environment that doesn’t sacrifice quality with quantity • Flexible schedule • Tips certified. • Micros knowledge a plus. Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands. • Must be able to work on your feet for at least 8 hours. • Fast paced movements are required to go from one part of the club to others. • Must be able to move, pull, carry or lift at least 40 pounds. • Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match • Paid Time Off: Full- Time Employees have sick day's + vacation days • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability • Learning & Development: An extensive range of internally and externally run courses are available for all employees. • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Soho House &HQI 83

The role… The Housekeeping House Attendant is responsible for cleaning the public areas of the hotel, stocking linen rooms and storage areas with clean linens, picking-up and delivering guest request items and giving assistance to Housekeepers in moving heavy objects in guest rooms and other duties assign by the Housekeeping Manager. Main Duties • Keeps all guest corridors neat, vacuumed and dusted • Makes sure mirrors, furniture, floors, ashtrays, elevators and doors are clean and mark-free • Keeps all service elevator landings, stairwells and linen storage rooms clean by sweeping, mopping and dusting the areas • Moves racks of clean Rooms linen to Guest Room floors. Stocks Linen Storage Rooms and Armoires daily with supplies and amenities. Empties trash and dirty linen from guest room floors • Picks up and delivers guest request items on a timely basis such as Irons, Ironing boards, Cribs and Roll-away • is in charge of the stocking and inventory of linen storage closets and armoires • Removing of all linen and trash from the room Cleaning of bathrooms and disinfecting. • Reporting of any defects in a guest room and or thru out the hotel. • Assists Housekeepers as required. Helps move beds and furniture, turns mattresses, removes or hangs sheers and drapes including high dusting all the rooms. • Understanding and knowledge of property amenities. • Assisting guests as needed. • Performs other duties as assigned by supervisor/manager Required Skills/Qualifications • Basic verbal communication skills. • Flexible schedule. • Ability to understand and follow written and verbal instructions. • Detail oriented. • Ability to multitask and work in a fast paced environment. • Regular and reliable attendance Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands. • Must be able to make periodical fast paced movements are required to go from one part of the property to others. • Must be able to move, pull, push, carry or lift at least 30 pounds. • Must be able to occasionally kneel, bend, crouch and climb is required. • Must be able to perform physical activities such as lifting, cleaning, and stooping. • Must be able to stand, walk, lift, and bend for long periods of time. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match • Paid Time Off: Full- Time Employees have sick day's + vacation days • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability • Learning & Development: An extensive range of internally and externally run courses are available for all employees. • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Soho House &HQI 83

Scope of the Job At Soho House, the Maintenance Technician IV is an entry-level maintenance role responsible for responding to House Calls, completing routine preventative maintenance, and supporting the day-to-day operation of the property. Working under the guidance of senior Maintenance Technicians and the Engineering Manager, you will develop your knowledge of building systems while performing basic repairs and ensuring members, guests, and team members experience a safe and well-maintained environment. A successful Maintenance Technician IV is dependable, service-oriented, eager to learn, and takes pride in delivering quality work while maintaining Soho House standards. • Respond to House Calls and routine maintenance requests in a timely manner. • Complete preventative maintenance tasks as assigned. • Perform basic repairs including guest room maintenance, light plumbing, basic electrical, painting, drywall patching, fixture replacement, and furniture repairs. • Assist senior technicians with equipment repairs, preventative maintenance, installations, and maintenance projects. • Learn the operation and maintenance of HVAC, plumbing, electrical, kitchen equipment, and other building systems. • Escalate repairs beyond your skill level to senior technicians or the Engineering Manager. • Accurately complete work orders and document completed work in the maintenance system. • Maintain a clean, organized, and safe work area while following company safety procedures. • Work professionally in occupied member and guest areas while protecting finishes and minimizing disruption. • Support emergency response activities including water leaks, power outages, refrigeration failures, fire alarms, flooding, and other property emergencies under the direction of senior technicians. • Follow company policies and support compliance with Health Department, OSHA, Fire Life Safety, and local building standards. Experience Required • 0-2 years of maintenance, facilities, hospitality, or related experience preferred. • Basic knowledge of general maintenance including painting, drywall, light plumbing, basic electrical, and minor carpentry repairs. • Willingness to learn building systems including HVAC, plumbing, electrical, and commercial kitchen equipment. • Strong customer service and communication skills. • Ability to work independently on routine maintenance tasks while recognizing when to seek support. • Reliable, organized, and able to work in a fast-paced hospitality environment. • Flexible schedule with the ability to work mornings, evenings, weekends, holidays, and emergency call-outs as needed. • No certifications required; OSHA 10 or other safety training is preferred but not required. Physical Requirements • Must be able to seize, grasp, turn, and hold objects with hands. • Must be able to work on your feet for at least 8 hours. • Fast-paced movement throughout the property is required. • Must be able to move, pull, carry, or lift at least 40 pounds. • Occasionally kneel, bend, crouch, climb ladders, and work in confined spaces as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match • Paid Time Off: Full- Time Employees have sick day's + vacation days • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability • Learning & Development: An extensive range of internally and externally run courses are available for all employees. • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Soho House &HQI 83

The role… At Soho House, a Barback is responsible for assisting the bartenders in providing quality service to all guests who come to Soho House. As a Barback, you will create efficiency behind the bar by ensuring all items are stocked and easily accessible for quick access and delivery to guest. A Barback, is responsible for cleaning the bar, preparing garnishes, ensuring the bar is well stocked with napkins, ice, straws, glassware, garnishes, and all other necessities, and taking on other duties to support Bartenders and ensure that the bar operates smoothly. A successful Barback, is knowledgeable about menu items, attentive and focused on providing the best possible service in a fast-paced environment. A Soho House Barback is an integral part of what keeps our bars running smoothly and if you have great intuition and a passion for all thing’s beverage, this could be the position for you! Main Duties • Upkeep of bar and support of the bar staff to ensure all guests receive a positive and memorable experience • Assist bartenders and management team in maintaining the bars presentation and approachability for guests • Stock bar(s) with alcoholic beverages including spirts, liquor, wine, beer, garnishes, and drink mixes • Stock bar(s) with non-alcoholic beverages including soda, juices, and carbon dioxide at bars • Stock liquor room with all supplies including liquor, beer, wine, dry goods, soda, etc • Maintain cleanliness of liquor rooms, beer coolers, and bars including sweeping, mopping, trash removal, etc • Ensure all member, guest and private events/functions are set up for anticipated volume and forecasted business levels; including stocking alcoholic and non-alcoholic beverages and paper products • Replenish paper goods (i.e., cups, napkins, etc.) at bars • Help with inventory and advise on areas that require replenishment through purchase orders • Performs other duties as assigned by supervisor/manager Required Skills/Qualifications • 1+ year working in F&B operation or eager to learn and passionate to deliver results • Ability to understand and follow written and verbal instructions • Detail oriented and thrive in fast-paced environment • Basic verbal communication skills. • Ability to multitask and work and works well under pressure Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands. • Must be able to work on your feet for at least 8 hours. • Fast paced movements are required to go from one part of the club to others. • Must be able to move, pull, carry or lift at least 40 pounds. • Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match • Paid Time Off: Full- Time Employees have sick day's + vacation days • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability • Learning & Development: An extensive range of internally and externally run courses are available for all employees. • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Soho House &HQI 83

The role… At Soho House a Runner is responsible for a range of tasks including preparing tables, serving orders, explaining meals, and facilitating collaboration between kitchen and servers. A Runner also assists the servers in providing quality hand plated service to all guests who come to Soho House. As a Food Runner, your goal will be to provide our members and guests with outstanding customer service and actively help to improve their overall dining experience. A successful Runner thrives in a fast-paced environment, can problem solve in high-pressure situations and remain calm, approachable and professional. Main Duties • Responsible for following Steps of Service set by Soho House & Co that includes but is not limited to; Refill water glasses and coffee cups, clear finished dishes, crumb the table, replenish all table supplies, expedite food orders • Accommodate special requests from guests or alternative solution that better suites business needs or advise management to further assess and provide options • Thrive in high-volume and elevated service environment. Ensure the delivery of a seamless service by thinking quickly on your feet, managing / anticipating guest and member needs and ensure servers, Executive Chef and General Manager are supported. • Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests • Adhere to health and safety policy (allergy procedures) is followed as well as all Company processes, procedures, and standards and local, state, and federal law as applicable • Work as one team with one goal; to serve members and guests their food and/or drink items in a timely manner and support the team by running items from expo and service bar that are outside of your section to • Clean and stock server alley and expo area • Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests Required Skills/Qualifications • Minimum of 2+ years’ experience in similar capacity • Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure • Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests • Must be able to demonstrate competency as outlined in the training schedule and Club School • Must be able to work flexible shifts and schedules, including weekends and holidays as needed • Ability to take direction, work in a team environment and autonomously • Tips certified and POS knowledge Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands. • Must be able to work on your feet for at least 8 hours. • Fast paced movements are required to go from one part of the club to others. • Must be able to move, pull, carry, or lift at least 40 pounds. • Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match • Paid Time Off: Full- Time Employees have sick day's + vacation days • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability • Learning & Development: An extensive range of internally and externally run courses are available for all employees. • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Soho House &HQI 83

The Role… At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. Also, collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest request. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff. Main Duties • Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School • Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards • Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk • Complete all check out reports at the end of each shift and have it double checked and signed by management • Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable • Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests • Assist runners and bussers when possible with expo and service bar tickets to support all table orders • Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed • Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests • Performs other duties as assigned by supervisor/manager Required Skills/Qualifications • Minimum of 2+ years’ experience in similar capacity • Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure • Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests • Must be able to demonstrate competency as outlined in the training schedule and Club School • Must be able to work flexible shifts and schedules, including weekends and holidays as needed • Ability to take direction, work in a team environment and autonomously • Tips certified and POS knowledge Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands. • Must be able to make periodical fast paced movements are required to go from one part of the property to others. • Must be able to move, pull, carry or lift at least 20 pounds. • Must be able to occasionally kneel, bend, crouch and climb is required. • Must be able to perform physical activities such as lifting, cleaning, and stooping. • Must be able to stand, walk, lift, and bend for long periods of time. • Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match • Paid Time Off: Full- Time Employees have sick day's + vacation days • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability • Learning & Development: An extensive range of internally and externally run courses are available for all employees. • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Soho House &HQI 83

The Role… At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. Also, collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest request. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff. Main Duties • Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School • Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards • Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk • Complete all check out reports at the end of each shift and have it double checked and signed by management • Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable • Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests • Assist runners and bussers when possible with expo and service bar tickets to support all table orders • Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed • Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests • Performs other duties as assigned by supervisor/manager Required Skills/Qualifications • Minimum of 2+ years’ experience in similar capacity • Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure • Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests • Must be able to demonstrate competency as outlined in the training schedule and Club School • Must be able to work flexible shifts and schedules, including weekends and holidays as needed • Ability to take direction, work in a team environment and autonomously • Tips certified and POS knowledge Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands. • Must be able to make periodical fast paced movements are required to go from one part of the property to others. • Must be able to move, pull, carry or lift at least 20 pounds. • Must be able to occasionally kneel, bend, crouch and climb is required. • Must be able to perform physical activities such as lifting, cleaning, and stooping. • Must be able to stand, walk, lift, and bend for long periods of time. • Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match • Paid Time Off: Full- Time Employees have sick day's + vacation days • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability • Learning & Development: An extensive range of internally and externally run courses are available for all employees. • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.