Success Jobs

Placements24HQI 78

Placements24 in Bloemfontein is seeking a relationship-focused Account Manager to join our team. You will be the primary contact for a portfolio of clients, ensuring successful adoption of our business solutions and high client satisfaction. This hybrid role blends remote work with in-office collaboration in Bloemfontein. You will collaborate with sales, product, and support teams, identify growth opportunities, and guide clients toward realizing their business objectives. J-18808-Ljbffr

Deutsche TelekomHQI 76

T-Systems sucht einen erfahrenen SAP SuccessFactors Employee Central Senior zur Unterstützung eines internationalen Teams. Sie arbeiten in einem deutsch-spanischen Setup, analysieren Anforderungen, konfigurieren EC und liefern praktikable Lösungen in Projekten und Supportfällen. Zu Ihrem Aufgabenbereich gehören EC-Konfiguration, Support, Workflows, Berechtigungen, MDF-Objekte und die Zusammenarbeit mit HR-Teams sowie Integrations- und Payroll-Teams. J-18808-Ljbffr

PhenixHQI 74

Contexte et équipe Rejoins Phenix au sein de l'équipe Customer Success (+80 phéniciens en Europe) pour réduire le gaspillage chez nos clients, et plus précisément les CSM Convenience (commerces de proximité ou supermarchés urbains). L'équipe Convenience & Industriels (7 phéniciens) permet à ses clients de redistribuer leurs invendus grâce au don à des associations. Ton objectif principal sera d'épauler les CSM Key Accounts, particulièrement Basile (basé à Marseille) mais également Natalia (basé à Paris) dans le suivi des performances magasins "intégrés" (Key Accounts nationaux tels que Franprix, Monoprix ou Truffaut), les visites terrain, ainsi que la gestion quotidienne des problématiques opérationnelles dans ces magasins. Tu seras basé à Paris avec Fiona (responsable du pôle) pour bénéficier de la dynamique de toute l'équipe CSM présente sur place. Tes principales responsabilités Sur le parc de magasins Key Accounts (90%) : 1. Suivi opérationnel et performance : - Accompagnement magasin sur la qualité et la conformité du don : s'assurer que le service de don est parfaitement maîtrisé en magasin ; - Formation des équipes aux règles de don & aux bons réflexes ; - Respect des règles d'hygiène ; - Ponctualité des mises à disposition pour les associations ; - Respect rigoureux des process Phenix. 2. Monitoring de la performance : - Analyse des dashboards clients et suivi des KPIs de don ; - Définition de plans d'action pour améliorer la performance et la qualité des services ; - Diffusion des préconisations selon les moyens les plus adaptés : publipostage, call, visite des magasins ciblés. 3. Actions correctives (téléphone ou visite magasin) : - Rappels de sensibilisation - Accompagnement à l'organisation des tâches en magasin - Envois de rappels des bonnes pratiques, - Conduite du changement et résolution de conflits 4. Relationnel et satisfaction client : - Accompagnement terrain & à distance : établir une relation de confiance avec les directeurs et équipes en magasin pour s'assurer qu'ils sont satisfaits du service ; - Gestion des aléas quotidiennes (problèmes de collecte avec les associations, erreurs de saisie, litiges logistiques,.) ; - Reporting : participer à la préparation des bilans mensuels pour les sièges des Key Accounts. 5. Mise à jour des outils : - Assurer la fiabilité des informations dans notre CRM Salesforce et sur notre plateforme interne Connect. 6. Support sujets transverses CSM Convenience (10%) En plus de tes missions avec Basile, tu pourras apporter un soutien ponctuel aux Customer Success Managers basés à Paris sur des opérations de déploiement, des analyses spécifiques ou des besoins transverses sur des sujets de fond. Rien de tel que du concret pour se projeter ! Regarde notre vidéo métier pour tout savoir sur le poste Si tu souhaites t'épanouir dans une startup à impact, Phenix t'offre la possibilité de travailler au contact d'équipes motivées, dynamiques et engagées. Date et durée : stage de 6 mois ou alternance à partir du 04/01/2027. Lieu : Dans notre bureau parisien du 17ème arrondissement ! N'hésite pas à postuler si - Tu suis une formation commerciale et/ou en gestion des opérations et/ou en entrepreneuriat ; - Tu es force de proposition et trouves des solutions efficaces et adaptées ; - Tu as une grande aisance relationnelle et aimes interagir avec des interlocut.eurs différents.es ; - Tu as le sens de l'organisation et une capacité à gérer les urgences ; - Doté d'une grande capacité d'adaptation, tu es à l'aise dans un environnement dynamique et sais prendre en main de nouveaux outils digitaux (nous utilisons Salesforce, Slack, Looker et les plateformes/app développés par Phenix) - A l'aise en anglais, de plus en plus utilisé en interne #LeaderenEurope ; L'environnement qui t'attend en nous rejoignant - Un projet ambitieux, qui a un réel impact positif sur la société. Notre objectif, 100 millions de repas sauvés par an ! - Une culture d'entreprise fondée autour de valeurs de solidarité sociale et environnementale, de diversité et de bienveillance (chaque nouveau-elle phénicien participe par exemple lors de son intégration à La Fresque du Climat ou à un atelier 2 Tonnes). Phenix est d'ailleurs labelisé B-Corp et ESUS. - Un partage transparent et régulier de la stratégie de la part du COMIX. - Un accompagnement complet dès tes premiers pas en tant que phénicien, avec un onboarding à Paris sur 2 jours pour comprendre l'ensemble de l'environnement et un programme de formation adapté les 3 premiers mois. - Des formations internes régulières pour la montée en compétences délivrées par et pour les phéniciens sur des sujets métier, secteur et softskills. - La possibilité de s'investir dans des projets transverses (ex : des groupes de travail pour favoriser l'inclusion et la diversité, pour lutter contre le sexisme) Certains avantages qui ont été mis en place - Une carte Swile pour les tickets restaurant (8 euros / jour travaill

Check Point Software Technologies Ltd.HQI 78

Check Point Software Technologies Ltd. is seeking a Manager, Technical Customer Success to lead a global team of Technical Customer Success Managers supporting our cybersecurity customers. The role focuses on delivering exceptional technical guidance, driving customer outcomes, and maximizing retention and growth. The ideal candidate combines endpoint security expertise, people leadership experience, and a startup mindset. J-18808-Ljbffr

benchlingHQI 86

We are rebuilding biotech for the AI era. When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done. Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma. We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today. ROLE OVERVIEW Benchling believes in putting our customers at the center of everything we do. We strive to provide an exceptional experience for our customers and our users from the first touchpoint, through our implementations, and once they are live. We take pride in how we support the industry and Customer Success is an essential part of this equation. To keep up with our rapidly expanding growth, we are building a team of Customer Success Managers with experience in Life Sciences, who can help advise customers, develop our processes, and drive execution. Our Customer Success Management (CSM) team works alongside our Professional Services, Product, and Sales teams to help customers enhance the value of their Benchling investments. Customer Success Managers deeply understand the customer's science, business goals, and Benchling deployment. They ensure customers achieve maximum value by promoting best practices, maximizing adoption – including Benchling AI adoption - and aligning customer deployments with their strategic objectives. RESPONSIBILITIES Turn Data into Customer Wins - Dive deep into customer usage data to uncover patterns, opportunities, and risks. - Create and execute product telemetry programs that keep customers one step ahead, boosting adoption, value realization, and achieving business objectives. Build Deep Expertise in Benchling & Science: - Become the go-to advisor on the Benchling platform — know its features, AI capabilities, value drivers, and best practices. - Get to know our customers’ science, industry trends, and big goals - Use this expertise to guide customers toward key outcomes and maximize their success. Partner for Impact - Collaborate with Sales, Product, and Professional Services to craft winning customer strategies, tackle challenges, and champion customer success. - Drive projects like customer journey mapping and voice-of-customer feedback to make every interaction unforgettable. - Own and deliver Executive Business Reviews (EBRs) that showcase value realization, deployment health, customer maturity, and alignment to Benchling's product roadmap. Create Engagement That Sticks - Design, test, and launch adoption campaigns that boost customer adoption, value, and retention. - Drive deployment health checks, adoption plans, exciting new feature campaigns, digital maturity programs, and more. Own Your Expertise - Over time, carve out your niche in specific Benchling product modules, research verticals (e.g., biologics, process development, etc.), or industry areas. - Deliver insights that help customers achieve their biggest wins. QUALIFICATIONS Requirements: - BS or M.Sc in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering or similar Life Science field, OR 2+ years work experience with Life Sciences or Healthcare companies, ideally in a lab or research setting - 4+ years of Customer Success, Professional Services, or Consulting experience in a SaaS software environment with the ability to forge relationships with users, decision makers, and influential stakeholders - Strong analytical skills with experience leveraging data insights to drive decision-making, diagnose customer deployment health, and develop targeted adoption strategies. - Strong project management skills and the ability to influence without authority, hands on implementation experience preferred. - Excellent communication skills, able to communicate confidently and concisely in verbal, written and presentation formats to all types of audiences - Self-motivated, independent, adaptable, and can thrive in a fast-paced startup environment - Ability to travel 20-30% based on customer needs HOW WE WORK We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday). #LI-Hybrid #LI-Remote #BI-Hybrid #BI-Remote Benchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.

SamsaraHQI 93

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Our Customer Success Managers pick up where our Implementation team leaves off, working closely with our customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner. Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering and Product, enabling you to experience multiple aspects of a hyper-growth company from within. This is a remote position open to candidates residing in Mexico. Relocation assistance will not be provided for this role. This position requires travel up to 30% of the time. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform Compose joint success plans with customers, outlining their objectives, metrics, timelines, and effectively removing any barriers to achieving business value Orchestrate renewal-focused business reviews with our customers where we look back at past successes and align on upcoming goals Deeply understand the Samsara platform’s capabilities and explain them to businesses of all types - field services, utilities, long-haul transportation, school buses, and many more Mitigate escalations and resolve customer issues Help Customers with a wide range of general inquiries and questions Solve customer issues and escalations about Samsara products and services Experience in multi-channel servicing including excellent phone skills and good writing skills for Web, email, and channel requests Ability to prioritize work queue and backlog in addition to incoming customer requests Provide excellent customer service throughout the service cycle from initial request to final close out of the transaction Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: 2-5 years of experience in a Customer Success, account management, or consulting role. SaaS experience preferred Experience supporting or working with technical products Solutions-oriented with strong problem-solving skills Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment Bachelor’s degree from a 4-year institution Spanish and English fluency IA tools fluency (Claude/ Pilot/ Gemini, others) An ideal candidate also has: Has strong bias for standardization & automation, the ability to think big, with insistence on high standards Thrives in a fast-paced and change-heavy environment Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [contact via application link] or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here .

DatadogHQI 93

As an Associate Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Associate Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the sales team to ensure smooth transition and onboarding experience Proactively build relationships with customers to create mutual trust Successfully carry-out the full-sales cycle for any growth opportunities in existing customer accounts Act as advisor to customers to ensure they’re leveraging the Datadog solution effectively Monitor and identify usage trends to uncover renewal risks and promote greater adoption rates Collaborate cross-functionally across internal Datadog teams (Support, Product, Finance, and Legal) Who You Are: A strong communicator with excellent attention to detail Motivated by building long-term and long-lasting relationships Driven by the opportunity to make a visible impact with your work Customer-minded, always aiming to provide the most value possible Excited by working in an ever-evolving and fluid solution focused environment Experienced in negotiating contract terms and overcoming pricing objections without direct guidance for up-sell and cross sell activities Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: Best-in-breed onboarding Sales training in MEDDIC and Command of the Message An inclusive company culture, opportunity to join our Community Guilds Intra-departmental mentor and buddy program for in-house networking Continuous professional development, product training, and career pathing New hire stock equity (RSU) and employee stock purchase plan (ESPP) Generous global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Hybrid Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $68,000 — $90,000 USD About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .

SamsaraHQI 89

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Our Customer Success Managers pick up where our Implementation team leaves off, working closely with our customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner. Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering and Product, enabling you to experience multiple aspects of a hyper-growth company from within. This is a remote position open to candidates residing in Mexico. Relocation assistance will not be provided for this role. This position requires travel up to 30% of the time. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform Compose joint success plans with customers, outlining their objectives, metrics, timelines, and effectively removing any barriers to achieving business value Orchestrate renewal-focused business reviews with our customers where we look back at past successes and align on upcoming goals Deeply understand the Samsara platform’s capabilities and explain them to businesses of all types - field services, utilities, long-haul transportation, school buses, and many more Mitigate escalations and resolve customer issues Help Customers with a wide range of general inquiries and questions Solve customer issues and escalations about Samsara products and services Experience in multi-channel servicing including excellent phone skills and good writing skills for Web, email, and channel requests Ability to prioritize work queue and backlog in addition to incoming customer requests Provide excellent customer service throughout the service cycle from initial request to final close out of the transaction Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: 2-5 years of experience in a Customer Success, account management, or consulting role. SaaS experience preferred Experience supporting or working with technical products Solutions-oriented with strong problem-solving skills Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment Bachelor’s degree from a 4-year institution Spanish and English fluency IA tools fluency (Claude/ Pilot/ Gemini, others) An ideal candidate also has: Has strong bias for standardization & automation, the ability to think big, with insistence on high standards Thrives in a fast-paced and change-heavy environment Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here .

CanvaHQI 74

Join the team redefining how the world experiences design. Hello, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. Where and how you can work Our flagship office is in Sydney, Australia, but we've made our way from down under, to a campus in Austin, Texas which is now home to our US operations. This is a hybrid role in Austin, Texas, so you must be able to commute to our office 1-2 times a week. About the team Our Sales and Success (GTM) team supports Canva Enterprise, with the mission to empower every organization to design. Canva Enterprise is an AI platform with design and productivity tools that helps organizations securely and easily create, collaborate, and publish high-impact visual content at scale. Our Customer Success group is dedicated to delivering value for Canva Enterprise customers post-sale by driving adoption, engagement + growth. The team collaborates closely with cross-functional partners to ensure ongoing customer satisfaction and is responsible for retention, renewals, and revenue growth. About the role As a Strategic Customer Success Manager at Canva, you are a commercially minded, consultative partner to our most valuable customers in North America. You own the full post-implementation journey, guiding customers from kick-off and early adoption all the way through renewal and expansion. This is a strategic, revenue-driving role where you serve as a trusted advisor, helping customers unlock the full value of Canva's platform in service of their most important business priorities. You will work closely with Strategic Account Executives, Implementation, Technical Account Managers, Solutions Consultants, Ecosystem Partners and other key stakeholders to deliver seamless customer experiences and maximize account value. What you’ll do Customer success management: Lead the post-sale relationship of Canva’s strategic accounts within the customer journey, including onboarding, training, adoption, and advocacy. Account growth: Proactively identify and work on upsell and cross-sell opportunities in partnership with Sales by deeply understanding customer’s evolving business needs Renewals: Own renewal execution and expansion strategy for a strategic book of business, directly contributing to Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) outcomes Defend the customer base: Proactively diagnose risk, develop mitigation plans, and mobilize internal resources—including Implementation, Support, and Technical Account Management—to protect and grow accounts before issues escalate. Partner cross-functionally across teams to advocate for customer needs, influence product roadmap, and champion best-in-class customer success practices and frameworks What we’re looking for You have a proven track record: 6+ years of Enterprise-level post-sale experience in B2B SaaS with a demonstrated history of exceeding renewal and expansion quotas. You’ve owned a book of business and can speak to your retention and growth results with specificity. You are a data-driven storyteller: You use data and analytics to build compelling narratives that influence both customer decision-makers and internal stakeholders. You don’t just report metrics, you interpret them. You’re Commercially minded: You think like a business owner. You don’t just manage relationships, you manage revenue. You proactively identify growth levers, negotiate strategically, and aren’t afraid of commercial accountability. You’re consultative & strategic: You lead with curiosity. You ask the right questions, connect product value to business outcomes, and position yourself as an indispensable partner rather than a reactive resource. You are a relationship builder: You build genuine trust at every level. You’re skilled at multi-threading, navigating complex org structures, and developing executive-level credibility that creates lasting partnerships. You communicate effectively and with influence: You communicate with passion and precision. You can rally cross-functional teams, present to executives, and tailor your message to any audience. What's in it for you? Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work. Here's a taste of what's on offer: Equity packages - we want our success to be yours too Health benefits plans to support you and your wellbeing 401(k) retirement plan with company contribution Inclusive parental leave policy that supports all parents & carers An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally Other stuff to know We make hiring decisions based on your experience, skills, merit and business needs, in compliance with applicable local laws. We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you! When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. Please note that interviews are conducted virtually. Check out lifeatcanva.com for more info.

elevenlabsHQI 86

ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE This is a builder's role, where you'll own both the technical depth and commercial outcomes for some of ElevenLabs' most exciting customers across the UK & Ireland region, sitting at the intersection of product, engineering, and revenue. You'll get ahead of the problem. You'll dig into how customers deploy ElevenLabs across web, mobile, and their systems, spot the problems before they do, inspire new use-cases and own the solution end to end. You'll own the number too: renewals, expansion and cross-sell. Success here means driving real revenue retention and growth for your book of business. WHAT THIS LOOKS LIKE DAY TO DAY You'll run onboarding, enablement, and growth across ElevenLabs' full platform, core speech models, creative tools, and Agents. You'll advise customers on production deployment, not just theory, digging into usage and performance data to catch friction early and keep adoption moving. You'll also own commercial outcomes for a defined book of business against clear targets: Gross Revenue Retention, Net Revenue Retention, cross-sell, and net expansion. You'll spot expansion opportunities early, own renewals and upsells end to end, and work closely with Sales, Engineering, and CS leadership to turn technical wins into revenue. REQUIREMENTS - 5+ years of Customer Success, Account Management or Technical Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in the UK & Ireland region - Proven experience of owning and managing a defined Book of Business - Fluent in English - Proven experience working across the UK & Ireland market. Knowledge of the landscape and cultural nuances - Familiarity and experience with building and deploying AI agents - Strong builder mindset - you thrive in ambiguity and being a pioneer, finding ways to innovate across a full region or market to drive revenue outcomes - Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs - Proven experience working cross functionally with Sales, Engineering, Product, and Marketing teams - Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities along with renewals - Excellent problem-solving, technical, and analytical skills to address customer needs and concerns - Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization - Self-motivated and able to work independently in a remote or distributed team environment LOCATION This role is remote-first, so it can be executed from anywhere in the UK or Ireland. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

T-Systems IberiaHQI 78

T-Systems Iberia seeks a Senior Customer Success Manager T Cloud Public to lead technical responsibility and customer success for cloud services. You will influence growth, advise on cloud usage, and participate in strategic planning. Required are strong knowledge of cloud ecosystems, IT architecture, and international collaboration. The role supports a hybrid work model and frequent national/international travel. J-18808-Ljbffr

RANDSTADHQI 77

Description du poste : Vous apportez votre expertise juridique tout au long du traitement des dossiers de legs et donations. Vous veillez à leur sécurisation et à l'optimisation de leur déroulement administratif et juridique. À ce titre, vos principales missions sont les suivantes Analyser les dispositions et les pièces juridiques des dossiers de succession. Contribuer au diagnostic du patrimoine successoral et identifier les points de vigilance. Accompagner le traitement des legs et donations en apportant des réponses juridiques adaptées. Participer à l'évaluation du patrimoine et au suivi des opérations de gestion et de cession des actifs. Assurer les relations avec les notaires, avocats, prestataires et autres organismes bénéficiaires. Contribuer aux échanges avec les bienfaiteurs et leurs familles. Collaborer avec les équipes internes et les interlocuteurs locaux concernés. Assurer le suivi administratif des dossiers et les contrôles internes associés. Votre expertise contribue à préserver les intérêts de l'association et à mobiliser les ressources nécessaires à ses actions de solidarité. Conditions proposées Prise de poste dès que possible. Statut cadre, 35 heures hebdomadaires. Rémunération de 3 000 à 3 231 euros brut mensuels selon profil. 13e mois au prorata de la présence. Tickets restaurant. Prise en charge de 50 % de l'abonnement aux transports en commun. Télétravail possible. Description du profil : Vous devez être titulaire d'un Bac+5 et avoir au moins 4 années d'expérience. Titulaire d'un Master en droit privé, notarial ou de la famille, ou d'un diplôme de notaire ou de clerc de notaire, vous disposez d'une expérience dans le notariat. Une expérience en service legs et donations d'une association serait appréciée. Vous possédez de solides connaissances en droit des successions, en droit de la famille et en droit notarial, ainsi que des connaissances en droit immobilier. Votre rigueur, votre capacité d'analyse et votre esprit de synthèse vous permettent de sécuriser les dossiers et de gérer les priorités. Vous associez expertise technique, pragmatisme et qualités rédactionnelles. À l'aise dans les échanges, vous faites preuve de diplomatie et d'un bon sens de la négociation. Vous maîtrisez les outils bureautiques et l'utilisation d'une base de données. Vous aimez travailler en équipe et souhaitez vous investir dans une structure engagée dans la solidarité.

MiraklHQI 93

About Mirakl: Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus). With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways. For more information, visit www.mirakl.com . Mirakl in Numbers: 🗓️ Founded in 2012 | Member of French Tech Next40 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo Our Values: Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique. Our 5 values guide how we collaborate: 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success 🏆 Get Things Done: We prioritize action and efficiency for impactful results 🚀 Go Above & Beyond: We tackle challenges proactively and always aim for excellence 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture 🤝 Satisfy & Empower Clients: We're committed to our clients' success The Team You'll Join You'll be part of our International Customer Success team led by Philippe, Director of Customer Success. The team consists of around ten Consultants based across Barcelona and Paris, covering a global portfolio of B2B and B2C accounts. Together, you'll be ensuring each client's marketplace reaches its full performance potential — acting as the strategic backbone behind their growth. Your Impact Serve as the strategic and functional point of reference for B2B and B2C clients across both project and run phases — running tailored workshops with C-level stakeholders, shaping marketplace strategy, and keeping projects firmly on track to go-live. Build personalised post-launch action plans with each client, lead data-driven business reviews, and translate KPI analysis into concrete growth recommendations for marketplace teams and senior leadership. Define seller and customer strategies, benchmark against leading global marketplaces, and leverage the latest e-commerce trends and Mirakl product features to continuously drive client performance. Work cross-functionally with Mirakl's Business and IT teams to anticipate risks early, align on priorities, and ensure clients extract maximum value from the platform. Embed AI into your daily workflows — testing agents, providing structured feedback, and applying critical thinking to push the boundaries of how the team operates. What You'll Bring to the Role Experience: 2 to 4 years' experience in at least one of the following: management consulting, a business role within an e-commerce company or online marketplace (B2B or B2C), or Customer Success in B2B Enterprise SaaS — marketplace or digital commerce experience is a strong plus Proven track record of influencing and guiding senior stakeholders, including C-level, in a client-facing environment Master's degree in Business, Management, Finance or a related field Skills: Analytical and data-driven thinking: comfortable building business cases, interpreting KPIs and turning data into actionable recommendations Senior stakeholder management and influence Strategic business advisory and structured problem-solving Strong written, verbal and presentation communication AI literacy with a critical mindset — you already use AI tools and are curious to go further Languages English: Full professional proficiency (required) French: Full professional proficiency (required) Spanish, Italian or Arabic (a real asset) Our Hiring Process We warmly encourage you to apply to any of our roles, even if you think you're not an exact match. Please click the "Apply" button to submit your application — this helps us make the best possible assessment and get back to you as quickly as possible. Screening call with Talent Acquisition Interview with the Hiring Manager (business reviews and analytical skills) Values interviews with 3 team members We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations. As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French. We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews .

Ravelli Sverige ABHQI 72

VAD SÖKER VI? Vi söker dig som är en god relationsbyggare med ett stort driv. Vi ser gärna att du kompletterar ditt driv och din vinnarskalle med ett hjärtligt engagemang för dina kunder. Det är meriterande om du har erfarenhet av föreningslivet och din arbetslivserfarenhet kommer ifrån försäljningsbranschen. Du har arbetat med uppsökande och rådgivande försäljning sedan tidigare och har ett långsiktigt förhållningssätt till dina kunder. OM RAVELLI: RAVELLI hjälper föreningar/skolklasser att finansiera sin verksamhet eller att få komma i väg på drömklassresan. RAVELLI-mottot är att "alla ska med", där alla barn ska ha råd att idrotta eller få hänga med på klassresan. Vi har sedan 2014 delat ut över 65 miljoner kr till skolklasser och föreningsliv. VAD INNEBÄR ROLLEN: Som Customer Success Manager hos Ravelli ansvarar du för att driva försäljningsprocesser och utveckla affärerna i hela landet. Detta gör du genom att strukturerat söka upp och skapa samarbeten med nya och befintliga föreningar i RAVELLI kundbasen. Dina arbetsuppgifter inkluderar att skapa värde för kunden och hur enkelt de använder sig av vår tjänst. Du driver din egen försäljning och arbetar självständigt med hela försäljningsprocessen från kontakt, avtal, uppföljning, merförsäljning och kundvård. I denna roll rapporterar du till och arbetar nära försäljningsansvariga i Stockholm och blir en del av försäljningsteamet som idag består av 5 personer. Då företaget är inne i en god tillväxtfas finns stora möjligheter för rätt person att växa inom bolaget. VAD ERBJUDER VI? Vårt mål är att du ska trivas och få så mycket hjälp under inlärningsprocessen för att nå framgång. Därför ger vi dig: Säljutbildning Coachning och stöd av chef/kollegor. Positiv inspirerande arbetsplats med varierande arbete. Möjlighet att få växa inom bolaget. Fast + Rörlig lön. Läs gärna mer om RAVELLI: https://www.ravelli.se/om-ravelli/

ID Search ArcadeHQI 74

1. Gestion du règlement et recherche des bénéficiaires Accompagnement des adhérents en les informant sur les justificatifs nécessaires pour le versement du capital décès. Identification et recherche active des bénéficiaires suite au décès du titulaire d'un contrat d'Épargne Retraite. 2. Expertise technique et juridique Contrôle rigoureux de la conformité des clauses bénéficiaires. Calcul précis des capitaux à verser en appliquant strictement la réglementation fiscale et les lois successorales liées à l'assurance-vie. 3. Gestion spécifique et conformité Prise en charge opérationnelle des dossiers de contrats d'Épargne Funéraire. Application systématique des normes de lutte contre le blanchiment et le financement du terrorisme (LCB-FT). 4. Administration et outils digitaux Utilisation quotidienne d'un logiciel de Gestion Électronique des Documents (GED) pour le suivi des dossiers administratifs et du contentieux. Saisie et consultation des données sur l'outil expert de l'assureur Allianz. Justifiant d'une capacité professionnelle niveau 1, vous alliez esprit d'équipe, assiduité et bonne élocution pour accompagner les bénéficiaires. Vous êtes expert en fiscalité en cas de décès et maîtrisez parfaitement les lois successorales ainsi que les clauses bénéficiaires.

WORKING SUCCESSHQI 74

Notre client est une PME industrielle alsacienne spécialisée dans la maintenance, l'électricité et l'automatisme industriel. Dans le cadre de son développement, elle recherche un(e) Électricien(ne) industriel(le) pour intervenir sur des installations et équipements industriels variés. Rattaché(e) au Chef d'équipe, vous intervenez directement sur les sites clients pour : - Réaliser la pose de chemins de câbles et le tirage de câbles - Installer et raccorder des coffrets et armoires électriques - Câbler et raccorder des machines industrielles - Intervenir sur les équipements : moteurs, capteurs, coffrets, machines... - Réaliser des modifications et dépannages électriques - Participer aux essais et mises en service - Vous êtes à l'aise avec la lecture de schémas électriques - Vous disposez d'une 1ère expérience en environnement industriel, sur des fonctions similaires A savoir : - CDI - Taux horaire entre 13-14 EUR brut - Interventions sur différents sites industriels - Travail en équipe avec des profils expérimentés

Fed GroupHQI 74

FED FINANCE, cabinet de recrutement spécialisé, recherche Un Gestionnaire Back Office (F/H) dédié(e) aux successions et majeurs protégés dans le cadre d'une mission d'intérim longue durée. Nous recherchons un profil back office qui intègrera un établissement bancaire de renom. Vous rejoignez une équipe dynamique et pleine de projets ! A ce titre, vos missions sont les suivantes: - Le traitement des appels et des emails de la clientèle; - La gestion de la banque du quotidien des majeurs protégés en relation avec les centres d'affaires et les associations tutélaires; - La gestion des dossiers de succession de l'ouverture à la clôture de celui-ci; De formation Bac+2/3, vous disposez d'une première expérience en back office dans le domaine bancaire ou des assurances. Vous disposez d'une très bonne gestion des priorités et de l'organisation dans la gestion de vos dossiers; Vous possédez un très bon sens relationnel ce qui vous permet de répondre aisément aux demandes des clients et de travailler en équipe; Vous êtes force de proposition et n'hésitez pas à vous montrer pro-actif(ve) dans la gestion des projets transverses.

BH TECHNOLOGIESHQI 74

Cette offre d'emploi est confiée à France Travail par LINDUSTRIE-RECRUTE.FR -Gérer et être responsable de son portefeuille clients : garantir l'installation des produits en conformité avec les spécificités des contrats, organiser et piloter les actions terrain (SAV, installation, désinstallation...), coordonner et suivre l'activité des techniciens rattachés votre secteur, -Recueillir des feedbacks et analyser l'expérience utilisateur en vue de suggérer des points à améliorer ; -Collaborer avec différents services, être à l'écoute des besoins des clients et être en être le relais auprès des équipes commerciales -Diagnostiquer et gérer les défauts de fonctionnement ; -Rédiger des rapports et mettre à jours les comptes clients ; - Vous justifiez d'une expérience confirmée (5 ans minimum) sur un poste similaire, idéalement dans le domaine des technologies connectées ( IOT) ou des services techniques. - Vous êtes reconnu(e) pour vos qualités relationnelles, votre sens du service et votre capacité à résoudre les problèmes avec méthode et réactivité. - Organisé(e), rigoureux(se) et curieux(se), vous savez travailler en équipe tout en restant autonome. - Vous maîtrisez Excel et les outils bureautiques, ainsi que les environnements numériques collaboratifs. - Vous aimez comprendre le fonctionnement technique d'une solution et contribuer à l'amélioration d'un produit.

HP IncHQI 86

Technical Customer Success Specialist Description - HP’s Digital Solutions team is looking for a US based post sales technical Customer Success Specialist to join the team to help customers implement HP’s software solutions with a focus on DEX and endpoint security. The ideal candidate understands Microsoft Windows endpoints, Azure, Intune, and has experience with service delivery. Key Qualities for Success: • Agile + Flexible . Can adapt and pivot effortlessly to new information and realities to get the job done. • Lead Strategically + Execute Tactically . Ability to think, engage and lead strategically and enjoy rolling up your sleeves and working tactically with individuals across the organization to get work done. • Leverage Insights + Customer Orientation. Use data to deliver actionable insights to customers to demonstrate value of HP’s Digital Solutions. Primary Responsabilities: • Serve as the customer’s post-sales HP Digital Solutions expert. • Assist customer in whatever manner is required as it relates to implementing and integrating HP software solutions within the customer’s environment. • Work to ensure that HP products are properly integrated with existing customer tool sets. • Be the customer’s voice internally, airing their feature requests, support issues, and concerns, and championing them to solution. • Establish a regular cadence with customer to ensure they are getting full value out of their HP software investment. • Deliver product training to partners, customers, and other stakeholders. • Provide technical management & escalation within accounts, providing customers with access to product and engineering teams for issue resolution. • Drive customer satisfaction by delivering technical documentation and information to customers. • Document customer activity within the CRM. Requirements: Education • Bachelor's degree in Computer Engineering, Systems Engineering, or equivalent experience. 5+ years of experience in: • Developing, implementing, managing, and sustaining Enterprise IT systems. • Windows endpoint operating systems and endpoint management. • Service delivery involving endpoint solutions. • Endpoint solution architecture and management. • Customer-facing roles supporting software-based services and customer success. • Building and maintaining relationships across multiple organizational levels. • Software deployment tools and technologies (e.g., SCCM, Intune, PowerShell). • Deploying, troubleshooting, and updating endpoint software. • Managing stakeholder relationships within customer environments. Additional Requirement • Ability to travel up to 25% to support customer activities. The pay range for this role is $83,000 to $127,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: • Health insurance • Dental insurance • Vision insurance • Long term/short term disability insurance • Employee assistance program • Flexible spending account • Life insurance • Generous time off policies, including; • 4-12 weeks fully paid parental leave based on tenure • 11 paid holidays • Additional flexible paid vacation and sick leave ( US benefits overview ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel - 25% Relocation - No Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal "

Cisco SystemsHQI 81

Meet the Team The Cisco Customer Experience (CX) organisation is one of Cisco’s fastest-growing teams, with a clear purpose: helping customers get real, lasting value from their Cisco investments. We work at the crossroads of technical knowledge and business understanding, partnering with customers to improve how they operate and achieve outcomes that matter to them. The Customer Success Specialist (CSS) team is a collaborative group of technical advisors who bring deep product knowledge and a genuine curiosity about customer success; We work side-by-side with customers to guide them, not from the sidelines. We are part of a global community that shares adoption approaches and learning across three areas of focus: Networking, Security, and Cloud & AI Infrastructure. If you enjoy working through sophisticated technical challenges, contributing to how Cisco’s products improve over time, and collaborating with curious, knowledgeable colleagues, this team is a great fit. Your Impact As a Customer Success Specialist, you will serve as a strategic advisor and technical expert, leading targeted engagements that accelerate product adoption and drive measurable business value for Cisco’s customers. You will lead the full adoption journey, from baselining customer environments and building onboarding roadmaps to facilitating executive-level workshops and providing feedback that directly crafts Cisco’s product roadmap. Success in this role means customers move from purchasing a solution to actively realizing its value, with you as the trusted guide at every step. Your influence extends well beyond individual engagements: as the “voice of the customer,” your insights will advise Cisco Engineering and Product Management on challenges and opportunities across the product portfolio. • Lead high-impact workshops, Expert-Insight-Series (EIS) sessions, and Accelerators tailored to diverse customer needs, from foundational product awareness to sophisticated feature adoption, while proactively providing feedback to CX Product Management to improve these offerings. • Accelerate value realization by applying validated adoption frameworks to help customers bridge the gap between purchasing a Cisco solution and achieving their desired business outcomes, including baselining environments and developing comprehensive onboarding journeys. • Identify and mitigate adoption risks, such as low technical usage or integration barriers, by handling customer expectations and resolving issues promptly to ensure a successful customer journey. • Document adoption plans, site matrices, and multi-functional communications to build detailed roadmaps, ensuring all project collaborators remain aligned at every stage of the onboarding lifecycle. • Guide customers on strategic and tactical decisions, lead architectural initiatives, and incorporate Cisco validated designs to ensure successful, long-term product utilization. Minimum Qualifications • Protocols: Expert knowledge of enterprise networking protocols including OSPF, BGP, IS-IS, LISP, and VxLAN. • Platforms: Hands-on mastery of Catalyst Center (Automation/Assurance), SDA, and SDWAN. • Skills: Proficiency in network automation and scripting (Python/Perl) to resolve complex adoption barriers. • Experience: 10- 12+ years in technical consulting or customer-facing technical roles. • Education: Bachelor’s degree in Engineering or Computer Science; Master’s preferred. • Certifications: Multiple advanced certifications (CCIE, CISM, CISSP); Cisco Certified Success Specialist certification strongly preferred. Demonstrate expert-level knowledge in the specialized technical tracks, focusing on adoption challenges: • Networking track: Solid understanding of Wireless networking fundamentals (RF Design, Roaming, 802.11 standards) and enterprise networking protocols (OSPF, BGP, IS-IS, LISP, VxLAN), practical experience with Catalyst Center, Meraki or equivalent Network Management Systems, and a solid understanding of network automation and assurance to support SDA/SDWAN adoption. Preferred Qualifications • Experience contributing to the broader professional community, such as through shared frameworks, external presentations, or published thinking. • Experience supporting the development of senior technical specialists and contributing to team-wide capability. • Breadth of experience across multiple technical tracks (Networking, Security, Cloud & AI Infrastructure), with the ability to draw on cross-domain knowledge in customer conversations Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.