CCTV Controller
Job description
🔍 CCTV Controller – Leeds
💷 £15.49 per hour | ⏰ 12-Hour Shifts | 4 on 4 off | Days & Nights
📍 Permanent Role with Securitas
As a CCTV Controller you will be the central point of security operations — monitoring surveillance systems, identifying and escalating incidents, and ensuring safety protocols are followed at all times. From real-time decision-making to using advanced technology, this role is all about staying alert, calm under pressure, and responsive
💼 What You'll Be Doing:
• Monitoring CCTV, Access Control, Alarm & Detection Systems
• Reporting equipment faults and security incidents accurately and promptly
• Overseeing security personnel performance and appearance
• Ensuring compliance with company and client protocols
• Supporting management with continuous improvement and best practices
• Participating in tech trials and promoting user adoption
🧠 What You'll Bring:
• IT skills the use of Office 365 i.e Excel. word
• A background in security, contact centre work, or customer-facing roles
• Tech-savviness and a genuine interest in learning new systems
• Clear communication skills – written and verbal
• A professional, approachable attitude with strong attention to detail
• A proactive mindset with a commitment to excellent service
⭐ Bonus Skills
• Valid SIA CCTV Licence
• Previous experience in a control room environment
• Familiarity with security systems and site layouts
• Confidence using software and digital reporting too
• 2 years experience
🔧 What We're Looking For:
• 🔐 Valid SIA and CCTV Licence (essential)
• 💬 Excellent communication skills and a customer-focused approach
• 🕔 Ability to remain calm under pressure and act decisively when necessary
• 🇬🇧 Must be a British national by birth or have held a British passport for a minimum of 5 years
• 🗂 Must have a 5-year checkable work history
• 🔑 Must be willing and able to obtain SC clearance
